Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
Thanks, I'll give that a try! I'll post back with results once I find out if that's helped.
Did a new app fix it for you? I'm having the same exact issue.
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
El_Oso_Blanco said:
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
Click to expand...
Click to collapse
unknownbeing said:
Did a new app fix it for you? I'm having the same exact issue.
Click to expand...
Click to collapse
Textra did help (thanks, nest75068) but I'm still mad this phone doesn't work like it's supposed to. The stock messaging app includes Advanced Messaging on T-Mobile, which is a nice feature, but not one that I use much. Regardless, who knows what else is wrong with this phone with weird issues like this.
It's also troublesome that you guys are getting it. I ordered a new V20 via buyer's remorse (huge hassle) Anyway, fingers crossed super hard that the new one doesn't have the same issue!
Update: Surprise, surprise! Got a brand new V20 and the issue still persists! I'm at my wit's end, I have no idea what to do. Anyone have any other solutions? It seems to be happening intermittently on Nougat in general...I know the H918 hasn't gotten a system update yet, so I'm wondering if this 1) occurred previously on Verizon V20s, and if it did, then 2) did the system update fix it?
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Paulydm said:
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Click to expand...
Click to collapse
Hey Paulydm,
Sorry for the late reply. No dice, I've just given up and I'm using Textra as my main messaging app (which I quite like, actually) and my Advanced Messages (chats) from other T-Mobile devices comes in and goes out normally through the stock messaging app, it seems. Please let me know if you've found a solution! Still waiting on a system update...it's been a month a half.
Trevnerdio said:
Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Click to expand...
Click to collapse
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
I want to say THANK YOU!!! I downloaded Textra and it is working awesome!!!! Thank you thank you thank you
I have this issue on AT&T.
When talking to somebody, sometimes the texts end up going to the stock messenger instead of the messenger app im using. And sometimes people who try to send me texts, the text fails completely on their end and they cant send me any messages. Once i switched back to the stock messenger, all of those issues went away completely. Interesting stuff...
gonzo1209 said:
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
Click to expand...
Click to collapse
Hey, gonzo, sorry for the late reply. Textra works fine and is a bit friendlier to use and has a lot more features. While it's incredibly stupid and completely unacceptable that a system feature does not work properly, it's a minor thing to use something like Textra. I upgrade every 6ish months anyway, so I'm not letting it get to me. LG's been dropping the ball...they were doing better, but they seem to be slipping again. Hope you stuck with the V20! If not, sorry about your hassles!
Wow, totally didn't even read the latest responses haha glad your issue was fixed!
I also have experienced the same problem, been on the phone with T-Mobile and about 4 different TEC, nothing they tried fixed the problem, got really frustrated. I goggled and found this, I downloaded the Textra and I haven't had a problem since. You would think the TEC's would know to tell you to do this. I have been with T-Mobile for 20 years and been pleased, but this issue has put a sour taste in my mouth with T-Mobile now. My phone LG V-20 was brand new when it started, and they were wanting to replace with a re-furbished phone, I don't want someone else's problem... So glad I found this conversation. Thanks for posting.
Same issue. Stock LG G5. Android 7.0,
Tried everything. Even Textra. Nothing.
I get this problem using chompSMS, but my recipients are also receiving duplicates from me. Since switching to from cricket to tmo, I haven't had as many "lost" texts. Had the same issue on my G4. Wonder how many having the issue are rooted/custom ROM? Both my G4 and this V20 are rooted and stock based custom. Tried textra by developers suggestion, and still duplicated. Stock doesn't duplicate every text like chompSMS does, but maybe 20% do. This is bizarre. Wonder if it's an LG issue or root issue or ?
Im having this same issue with my lg-v 20. all my text seem to go through but i don't receive there text. I switched to a custom rom to see if that would fix the problem but so far no it sadly has not. It is a problem with the stock messenger app. I will give textra a try and see if that fixes my issue if not i might just change to a different phone in general. ill let you guys know what happens. Thanks
So I got a replacement v20 because my ffc stopped working, and once I switched to the replacement v20 I can no longer send texts to quite a few of my contacts. It says on my phone that it was unable to send the message. Is this more or less the same problem you all are facing?
The problem with not receiving text messages reliably on an LG phone running Android 7.0 Nougat is related to the text messaging app that LG created and loaded onto our phones as the default messaging app. I reported this issue to LG about a month ago after extensive testing and I've confirmed that many 3rd party messaging apps will work reliably. For instance and app like Textra will work reliably and offers much more functionality than the built in LG app.
I even went as far as to provided my testing details then send my phone in for warranty repair so that LG could have a closer look and work towards a resolution but all LG did was factory reset my phone and said that the phone worked fine. When I got it back I tested again and the issue remained. I firmly believe LG has no idea how to resolve this software issue and is ignoring it at this point and basically screwing their customers over. Luckily the solution is to ditch the LG messaging app and use any 3rd party messaging app instead.....but I would encourage anyone having this issue to hold LG to task and report it to them as this issue is a direct result of a poorly written application they created.
This is my first LG and it will be my last....never again!
I am getting something like this. People always get my texts but only today have i noticed that my phone is spamming me with old text messages. My buddy says "yeah i sent that text only one time and that was 2 days ago." His text said "hey man" and i have gotten the same text 30 times today. Now it just started the same behavior from another person. I had never gotten these people's message originally. But now it wont stop.
Dirty Santa H91010l Stock Rom.
Im out grocery shopping right now so i havent read all of this thread yet. Imshould i assume this is a bug from the dirty santa? Thanks
Hey everyone. I have the T-Mobile V20 rooted using jcadduono's method. Recently I have been getting duplicate text messages. This has happened with text messages from a few different people but the latest was when I installed the PayPal app and they sent me my security code via SMS. Now I am getting the same text sent to me at random times, 18 times in the last day. Also, when other people send me texts, sometimes I get them and sometimes I get the text from PayPal. I'm pretty sure it's not on PayPal's end since this has happened with other numbers as well.
I have tried clearing the data from the stock messaging app, clearing cache and dalvik in twrp, disabling the stock messaging app and using Signal instead, and a full restore.
Has anyone else had a similar issue? I searched around and could not find a solution.
Edit: Nevermind. It was one of my apps, Root Call Blocker.
Hey I have been having a similar problem. A few days ago I was texting with somebody and they just stopped responding. However we WERE sorta fighting about some stuff so I didn't think anything of it. But a couple days later I started getting ALL of the messages that she'd sent and I'm getting all of them TEN FOLD. like 20 copies of the same message. Then I started getting the same **** from other people too. So I figured it had to be something with my dirty santified v20. So I came to XDA and low and behold here is this guy talking about RCB. Well yesterday I had remembered that I have a license for Root Call Blocker Pro by Fahrbot PRI. This HAS GOT to be what the problem is. So I'm gonna uninstall RCB and try to contact Fahrbot and direct them to this thread. Thanks dude for coming here and reporting your problem. Possibly we will find some more people showing up here and eventually get Fahrbot to fix his ****. Now to uninstall and see if it works.
Edit: This did end up being the problem and solution. After removing Root Call Blocker Pro the phone was still getting weird texts for a while but they weren't multiple copies of the same messages. I booted into recovery and wiped the delvik and cache for good measure. When I booted back up the phone was still getting old messages, however they slowed to an eventual stop. I contacted Fahrbot and informed them that I suspect their program has some bugs on android 7.0 on the v20. When your phone receives an SMS under normal conditions, it will send back to the service provider an ACK response. If the phone service provider sends out a handful of SMS messages to the phone but the phone sends nothing back acknowledging that each message was received, then the provider automatically assumes 'did not receive ACK from phone. phone must be off. resending until acknowledged.
Ditto
I registered just to reply to this thread! I, too, had RCB installed on 7.1 nougat, but kept getting repeated texts or delayed texts. Like, DAYS delayed. Sprint could not figure out what was wrong; but luckily I found this thread, uninstalled, and now my texts are working again.
And RCB was my favorite call blocker :crying:
My wife and I have identical Moto G7 phones. In the last couple of days we've both had problems sending out texts. No problem receiving texts, just sending out.
The texts fail to go out with an error message saying to tap again to try again. But this repeats itself until I turn off the wifi on the phone. Then the text goes out with no problem.
So there seems to be some kind of conflict between data (T-Mobile) and the wlan. This only started recently.
Anyone else see this? Is there a solution?
i have experienced similar issues with the stock google messages app. I hate to say my fix was installing the Verizon messaging app. (I'm on verizon) and it seemed to fix it.
maybeme2 said:
My wife and I have identical Moto G7 phones. In the last couple of days we've both had problems sending out texts. No problem receiving texts, just sending out.
The texts fail to go out with an error message saying to tap again to try again. But this repeats itself until I turn off the wifi on the phone. Then the text goes out with no problem.
So there seems to be some kind of conflict between data (T-Mobile) and the wlan. This only started recently.
Anyone else see this? Is there a solution?
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Click to collapse
I would try a different sms app, I use Pulse
https://play.google.com/store/apps/details?id=xyz.klinker.messenger&hl=en_US
sd_shadow said:
I would try a different sms app, I use Pulse
https://play.google.com/store/apps/details?id=xyz.klinker.messenger&hl=en_US
Click to expand...
Click to collapse
Thanks. Tried Pulse and it does the same thing on both our phones.
It's not the apps. The behavior is new (1 month) and may be a new underlying android or Google services bug. Something todo with the wifi to data handover.