Database Users

[Q] Wifi stops working

Anyone else experiencing this? I go between wifi for work and home, and wifi stops working when I do. When I go to the wifi settings, it shows Wifi as "scanning" and shows remember wifi networks, but no actual live networks. It pretty much happens every time I go between work and home and a soft reset or manually cycling wifi off and then on fixes it.

I get the same issue when connecting to 5G N network... it tries to connect the disconnects... I usually restart and it works fine...
Sent from my HTC Glacier using XDA App

This sometimes happens on my mt3g. Maybe a froyo issue and not a phone issue.

jOrOdee said:
I get the same issue when connecting to 5G N network... it tries to connect the disconnects... I usually restart and it works fine...
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Wow, I think you may have hit the nail on the head. At home, I am 5ghz N only, and at work, I connect to 5ghz N half the time, and 2.4ghz N the other half.
Where would I submit the bug for this? HTC? I can gather up enough technical data for a good ticket.

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.

Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G

Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.

No issues with my Verizon G2.

au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.

au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.

au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
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Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.

Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work

I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.

I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.

I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick

After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.

I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app

In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?

Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.

Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.

hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

[SOLVED] Connected to Wifi but no internet connectivity

I was having Wifi issues on the 6P. Connected to home wifi but no internet. The thing is, the wifi would still work randomly. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
It turns out it was a firewall app called AFWall+

Might want to update the title then. Although I do have that issue where when I get home i have to turn off/on wifi on my phone to get a connection.

mattkroeder said:
I was having Wifi issues on the 6P tonight. Connected to home wifi but no internet. I remembered I had set a static IP for the 6P earlier in the week so I thought I'd try to see if that was the culprit. The moment I disabled the static IP, I got internet connectivity on the 6P again. The thing is, the wifi did work earlier in the day and even the week, even with the static IP. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
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Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.

bigceej said:
Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.
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It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?

mattkroeder said:
It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?
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I can't really explain it. It says I am connected to WiFi, and speedtest still works along with web browsing most of the time. But the main thing that doesn't work is my google account syncing (so emails wont appear, or delete from ym account when I do so in the app) as well as the play store not downloading or updating apps. I keep seeing issues with 5ghz, so I am gonna try connecting to my 2.4ghz as well as setting the wifi to 2.4 only, as of right now it is working. But its like you said random, and when it does happen restarting is no help. I also just set my phone to use a static ip as I heard that helped some people. I just found it weird that you have the same router and had issues.
Im on Pure Nexus with ElementalX latest update, don't have the latest security patch though.
Its only my Nexus 6p, and it seems I have no issues when I am on my girlfriends wifi. SO I am hoping the 2.4 and static IP solve it, however that sucks cause I want to use my 5ghz, as there are less devices and I get a more solid connection.

I found out it wasn't a problem with the phone or 6.0.1 at all. It was due to a firewall app called AFWall+. I figured it out when I realized internet connectivity would return when I disabled it.
Now, you might think that the app should have been one of the more obvious causes. That's true... but I had it set to Blacklist mode to only block certain apps. Internet wasn't working system wide and it only occurred on Wifi whereas LTE worked fine. So, uninstalling it seems to have fixed the problem and it hasn't happened since. Perhaps it's an issue with systemless root.

Wi-fi disconnecting? Anyone having the same problems?

I've not yet received my OP5. I'm in China.
A lot of people here is having really severe wifi disconnection problems. No more wifi data but wifi is still connected, have to reconnet wifi to have data.
I cannot post link yet. But there are all kinds of report on the Chinese official OP forum.
I'm just wondering if any of you guys are having the same problems?
I'll test the phone once I receive it.

Yes another issue, it's done it twice on me in the last 1w hrs, the wifi icon completely disappeared as if it switched off, I'm noticing some worrying issues out the box.
That should have said last 12hrs.

For me the problem is different. WiFi continues on, it's like it's properly connected, however I can't access anything on the web. I have to disconnect WiFi, use mobile data, and connect WiFi again. Then it works for 2 minutes, and stops accessing any websites again...
So, the wifi only works for about two minutes. I quit and now I'm only using mobile data...
It happens with all access points and wifis I've tried.

Same problem here. WiFi connection is always on, but after 5 minutes after connecting there is no more data send.

Resix said:
Same problem here. WiFi connection is always on, but after 5 minutes after connecting there is no more data send.
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Yep, exactly the same with mine.

mrasquinho said:
Yep, exactly the same with mine.
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Okay I'm glad I'm not just imagining it. I'm having the exact same problem. I thought it was my home network at first but good to know it's the phone. I wonder how long it's going to take for a fix?

Try turning off smart network switch in wifi settings, I had the issue, but when I turned that off I had no issues.

Thanks. Will try. I hope that solves it.
DespairFactor said:
Try turning off smart network switch in wifi settings, I had the issue, but when I turned that off I had no issues.
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have you try?

Hi, I've had major problems within my 5 Ghz Wifi: The transfer rate was suuuper slow (0.15 kb/s and less) and after a while down to nothing.
But with switching to 2.4 Ghz everything works fine. So just go to wifi settings -> advanced and select 2.4 ghz only. That solves my problems for now. Hope a future update solves the 5 ghz issues.

I've had no problems with wifi on my OnePlus 5.

DespairFactor said:
Try turning off smart network switch in wifi settings, I had the issue, but when I turned that off I had no issues.
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Temporary solution for now.
I confirm it helps.

Seems to have worked so far. Will update prob, tomorrow. Thanks
hlynexus4 said:
have you try?
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Having the same problem, disabled the "Smart WiFi-switch" in the advanced settings and hope it is fixed for now.

OnePlus haven't dispatched an update yet to fix this and other bugs...
Sad...

smart network is off but not work here.

i have the same problem with wifi. now i turned off smart wifi switch and i will try.
but i have the same problem with 4g. There is field, but i can't do anything, i can't surf on internet, like i haven't connections. Switch off data and turned on it and it work.
strange. very strange

same issue here. I've removed all files with 'cne' via recursive search in /system and commented out the entry in build.prop. seems to be a little better but still need some time to confirm

OnePlus 5 WiFi Issues Guide

WiFi unstable

Hi,
Is anyone having an instability issue with WiFi connection? This happens at home and work, but my phone at times disconnects from WiFi. It also struggles to connect to "saved" WiFi at times. For example, I came home today, and it didn't connect to my home network, so i turned wifi off and on, and kept checking it, and it eventually connected. I'm on stock (never rooted this phone) 8.1, but I've had this problem even before updating to 8.1. If you have any suggestions to fix this issue, I'd really appreciate it.
Thank you,

I haven't experienced that behavior. Did you try resetting your network settings? If that doesn't work I would do a full factory reset but if you do it's important to select the fresh start option in setup instead of restoring from a Google backup. The backup restores some system and app data and can easily restore whatever is causing your problem. Sometimes data gets corrupted and your phone needs a fresh start.

i have seen this issue. It only happens on my 5ghz network. When i connect to my 2.4ghz network it is stable.
JD

JudasD said:
i have seen this issue. It only happens on my 5ghz network. When i connect to my 2.4ghz network it is stable.
JD
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Thank you for chiming in. This was driving me crazy. I'll try switching to 2.4 and see if it'll go away.

goldentequila said:
Thank you for chiming in. This was driving me crazy. I'll try switching to 2.4 and see if it'll go away.
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i am curious what your results are, please let us know.
Thanks,
JD

JudasD said:
i am curious what your results are, please let us know.
Thanks,
JD
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Actually it still disconnected Same result.

I'm having a similar issue where after the phone has slept for a while, the wifi basically doesn't respond anymore until I've turned the wifi fully off and back on. Signal shows fine even though no data flows. Happens both at home and my office. This wasn't an issue at all since owning the phone through all the betas. Only started happening with official Oreo release. Forgetting networks didn't work. I'm not willing to reset the whole device right now, too much to redo. Just wondering if anyone else is experiencing this and has a solution.

I have one phone that sort of logs off. It says "tap to login" it is a google dialogue. It is on my home WiFi at 2.4GHZ. I will be doing a reset within a week to see if it fixes things...

I am doing my Hard Factory Reset now....wish us all luck.
8.1 Oreo broke my Essential, I want it back...
More to come...

Mine was doing that as well, after resetting my router no connection issues.

HARD Factory Reset
Well, it's done.
It has to be done and done as hard as possible. No reinstating ANY previous software settings of any kind.
I linked to my WiFi (non 5G) after reboot, and there has since been no issue.
This doesn't mean the problem has been solved. Days may pass before it surfaces again...
In the meantime, Telus, who provides me this service has stated that an in store test of device should show whether or not this is a warranty issue. Connection to an in-store WiFi should show quickly if it's a firmware issue, and a discussion can begin about device exchange.
That's all for now.
Good luck.
MF

No issues at home or work connected to an N router at home and an AC router system at work. Also no issues connecting to various public WiFi nodes.

I second elkay, same exact problem I'm experiencing. I may consider a hard reset on my phone soon, in hopes that it resolves the issue. Otherwise, I will continue running on my mobile network. Hope an official solution or fix comes soon.

Unfortunately, even a hard reset didn't fix it for me. I did end up buying a new router a couple days ago which does seem to have fixed the issue in my home (was buying a new one due to wifi coverage in corners of the house anyway), but that obviously won't solve the issue at work. Not sure where the incompatibility is. FWIW, I went from a Netgear R7000 to an R7800. Both running DD-WRT with same configuration.

I had this issue with a new PH-1 that updated to 8.1. I was not able to connect to an 802.11n router with cloaked SSID without difficulty, when saved, amidst several other issues, that I attributed to the 8.1 update. I downgraded to 7.1.1 and the wifi issue is resolved.

I just got an Essential Phone during the prime day deals and was experiencing the same issues. Download at 20mb/s for a couple of seconds then tank to 0.2mb/s.
Has anyone tried the latest Android P beta 3? It seems to have fixed my wifi throttling.

My phone was doing OK until a recent update. Now my phone disconnects and reconnects WiFi like crazy. Sometimes a dozen times in a few minutes. This is driving me crazy.

If you do not have Pie on your device load it.
I had serious WiFi connection problems on the last Oreo update but when I got the Pie update they disappeared and the phone has been fine since.

I'm on Pie and I still have this problem where the wifi will drop randomly every minute or two, but sometimes it's fine.

That's bizarre.... I had the one horrible Oreo update (as did a lot of others reporting in here) but since Pie it's been ok. I have both 2.4 and 5Ghz here but usually run on 2.4 as my router is in the next room and 5Ghz doesn't get through the walls nearly as well.