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In the past month or so I have been experiencing stuttering in music being played back from my Samsung Focus. The first time I experienced this was on a plane ride. After playing for about 10 minutes the current track would begin to stutter and eventually stop altogether. If I left the device alone for about 10 seconds the music would begin to play sometimes; however, the device would hang causing me to have to reset the device (power cycle).
This also happens while sitting at my desk at work, while in the car (using the aux connection) and while in the gym.
I was wondering if this is a pervasive issue, or whether my experience is a one-off.
As background information, the music I am playing is synced music (not streaming tracks) and the stuttering never happens with podcasts.
Thanks and Happy New Year.
Do you have a sd card installed?
If you have an SD Card installed yes, I've seen this.
One thing that you might wish to try as I've been looking to see if others are seeing the same pattern is if you do have an SD Card installed; try playing back Music or Video with the Focus Plugged/Charging vs Unplugged/On Battery. My personal experience is that when using external power I don't have any issues but on battery the issues will increase as the battery drains down.
No sd card here and this happens to me all the time. It's rather annoying. I don't remember where but im pretty sure that i read the Microsoft has been able to recreate this bug and plans to fix it.
I don't have an SD card installed and never have.
I was considering a hard reset today to see if it solves the problem. I did note; however, if I play the music through the rear speaker (no headphones plugged in), then the stuttering does not happen.
Bizarre.
M
I just started experiencing this while using it on a plane. I have an SD card installed, but that doesn't seem to make a difference if the above posters are also having issues. I've found that turning the screen on gets the music playing again. You don't even have to unlock it, just turn it on and it goes. One time I had the full-on lockup and had to reset.
Just wanted to let everyone know that I came across this discussion:
http://social.answers.microsoft.com/Forums/en-US/windowsphone7/thread/06f898e8-29f6-4cc7-aa44-705f58506c4e/#2cb26806-3837-46e1-b751-5a1a3232308b
It appears that MS are aware of this issue.
Thanks
M
Good Morning,
So, the problem continue to grow until the phone would barely get through a whole song before completely freezing up requiring a soft reset.
So, over the last few days I have completed a hard reset and have slowly added applications to see whether it was any particular app. Obviously, this is anecdotal evidence and cannot be considered absolute. Alternative issues could be memory management (fragmentation, etc.), or some other app:OS interaction.
After the hard reset I completed my account information so I could continue to use my mobile for business and added my entire music collection from zune - approxiamtely 1 GB. I played music for 2 hours with no stuttering, etc.
Second day - I added weather bug (love the app) and played music all day with no stuttering, etc.
Third day, added pdf reader, played music with no stuttering, etc.
Fourth day added shazam (no music playback issues) then added xbox extras (no music playback issues), added Crackdown 2....played the game.....had slight stuttering issues on every fourth or fifth piece of music played.
I've stopped at this point to see whether the issue becomes more common.
Hopefully this helps the community determine the cause, if any.
M
I had this issue the other day when I was listening to the music through my headphones while at work.. it would randomly cut out every other song or so. I would push the pause/play button on the headset and it would start up again. After I turned the phone off and on again it stopped doing it and haven't had the problem since
Hi Folks:
Is anyone else having this problem?
New Info as of 16 July. Sound Still Skipping
Unfortunately, I'm still having sound file skips when the tablet is off.
I did some more Google research on this, and I found several instances with regard to phones having sound problems with skipping and popping sounds while playing. Nearly all of those seemed to be related to either headphone issues or the Bluetooth xceiver.
I originally though this problem was specific to Overdrive Media console, but it has also turned up in the Music app. I also installed a couple of other music/sound apps to see if it may be app specific, but all of them had the same consistent behavior of the sound file...pausing at random intervals....and then continuing after a few seconds when the screen...was turned off. The skips DO NOT happen when the screen is on.
Going through Erica Rene's thoughts I went into the Running Applications Manager and turned off several services I wasn't using, including Neo Player, 3d Gallery, Skype, and even Music. I initially thought that worked, but I was wrong. Same behavior.
This morning I did a factory reset. No change in behavior.
Since I just started using the tablet for audio books and podcasts I honestly don't know if this problem was there in 3.0. When I did the factory reset I thought the tablet might go back to 3.0, but I was wrong. I am still on build Acer_A500_4.010.08_COM_GEN2 after the factory reset.
There seems to be nothing wrong with my hardware that I can see. These skips happen with the headphones in or out. The only thing that triggers it is turning off the screen.
Insofar as software is concerned, I've not done anything more except rooting the tablet (which survived the factory reset process, which did surprise me! ). Beyond putting in another ROM - which, unless I can get some specific thoughts that it will fix the problem, given my experience level I'm a bit leery of doing - I can't see how software would fix it now.
Is anyone else seeing this???
Thanks!!!!
=============================
I've searched Google and here on XDA for this and not found anything, so I'm hoping that someone can say something.
When I play a sound file on my A500, and then turn it off, the sound continuing to play is a very iffy thing. This works on my Nexus One phone, so I assumed it would work here. On my phone I start a sound file running (music, podcast, audio from an audio book or Google reader) and then I turn the phone "off" to conserve the battery, of course. The sound continues to play.
When I do the same thing on the A500 it is very rare that the sound continues to play. Sometimes it will stop as soon as I turn the tablet off, sometimes it will continue for several seconds and then stop, sometimes it will continue for several seconds and then pause for a couple of seconds and continue in this loop for the life of the file.
I originally thought that this was a specific issue with the audio books in the Overdrive Media Console program, but I've now encountered it with Google Reader and playing things through either Music or Rockplayer Lite.
Has anyone seen this yourself, or does anyone have any thoughts? Details on the tablet are below:
OS: AndroidOS 3.1
Build: Acer_A500_4.010.08_COM_GEN2
Rooted
Could be some of the apps not playing fair.
Do you have a task killer or any add on management app.they can cause this
Also in settings sounds.there is a check button to control this.
Also do not hit the back button on the apt this will kill it
I had Google music going off when I would hot the power buttonbtobturn off display and it was ina task killer ibaccidently installed something I had on USB drive for my cell.it had a setting to close all apps on display off or sleep.
Erica:
Thank you for your reply. Oddly enough, something along those lines may be it.
I've not modified my tablet much beyond rooting it. I've not uninstalled applications and don't have a custom ROM.
You mentioned that something might not be playing fair. I have no add on management application, nor any task killer I'm aware of. The Applications area of Settings has been doing what I need in that department fine for me. So I went in and looked at what services were running, and specifically turned off the services and programs I know I was not using: Skype, NemoPlayer, PhotoBrowser, Acer Sync. I then tried a sound file, turned off the tablet and it did continue to play steadily.
Now I guess I just have to figure out which program is the culprit, but it seems evident that one of them is.
Along those lines, perhaps you can answer something else for me: Those programs I mentioned above basically started running services on bootup. How do I stop that? I don't use NemoPlayer, for example, and so have no reason to have any service from it starting. I took a look at the Settings->Applications area and don't seem to see anything there that indicates what gets started upon bootup.
Thanks!
-----
Doc Kinne
I use titanium backup. It has a option to not only backup. But can freeze apps.Im not sure but you might need to have root for this feature.there are other apps on market to freeze them maybe someone can help by telling the app they use.just do not remove any apps Acer put on your tab.
You can get root easky look in Dev area
Put some new information in teh original post.
My sound also cuts out when tablet goes to lock mode. I thought it was certain apps. Removed everything as far as widgets anything running in backround on home screen but I still have the same issue its random. Tried a clean wipe/install basic apps root explorer and still had it happen. I thought it might be a audio codec problem. In Honeycomb 3.0 I was able to play AVIs with AC3 in mobo and nemo player now I cant in 3.1.
HC 3.1
Acer 4.010.02 Gen1
i have the probleme too with the sound when it goes to sleep when i stream webradio !
Just a thought, along similar lines when my screen is off sound will cut out after about 15 to 20 mins. I think for you as others have said you have something else that is causing the problem. For me I think it's just a system timer. Don't know how to fix it.
i have experienced a similar thing with some Roms I've tried and with them it was the built in overclocker that was the culprit. I had to change the profile in the overclocker to enable the playback while the screen was off. Same goes for overclocking apps such as setcpu.
I'm experiencing a skip with my email notification. I recorded a short notice (similar to you got mail) & it does a 5 second pause 1/2 way through. Didn't do it prior to 3.1
I'm trying to see if I have a bad Iconia. I've only read great things regarding the quality of the device. For the most part I agree.
Problem:
So I just I just bought an Acer Iconia on 6 days ago.
Just a couple days ago while listening to some music, I noticed clicking and popping during playback. Its not quiet either, the offending sound is louder than the music that is playing.
Workaround:
I have found if I want to stop the offending sound. If I play music in a different app, then the switch back to the first music app, the offending sound is gone. However, only a short time passes before I have to perform this task again.
Solution:
I'm considering exchanging the tablet for a new one.
Has anybody else experienced something like this?
Just after I first bought mine, my speakers would occasionally make a crackling sound, sometimes even when no audio was being played, it went away after a bout a week though, and hasn't happened again.
I exchanged the problematic with a new one. I've been listening to music all day without any issues. It appears I got a bad apple the first time. It happens.
UPDATE!!!
So here we are, 3 days worth of regular music playback and I just experienced the problem again. Just as the previous poster mentioned, I will wait until Wednesday next week to see if the problem clears up on its own.
Odd, perhaps this is a software issue?
So here we are, 3 days worth of regular music playback and I just experienced the problem again. Just as the previous poster mentioned, I will wait until Wednesday next week to see if the problem clears up on its own.
Odd, this is starting to sound like a software issue. I will report back soon.
I can pretty much guarantee that this is a software problem, as I didn't have any issues to this effect for months, but now have it happen all the time after either the most recent update or possibly the one immediately prior. I'm having all kinds of problems after this last update, including music playback stopping after the current track when the screen is turned off, the popping and clicking, slow to come back after sleeping, crashing of the browser and of the overall system... Hopefully we'll see another update that will get things back to normal very soon, because this is nuts.
I agree its a software issue. Here is what I've found:
1) I am unable to replicate this problem using other media players. One of the ROMS i was trying out had the toshiba media player, and i played hours of local music with no issues. The new android music player periodically pops and cracks regardless of whether i am playing local or streamed music via gmusic.
2) By simply pausing the current track, and resuming shortly after eliminates the sound issues. You may even need to unplug your headphones / line out if you are using that.
3) I subscribe to Rhapsody and have yet to experience the popping issue, even after continuous hours of streaming playback.
This is very likely a software issue, much like the random issue some HC users were experiencing with the browser spontaneously closing. Hard to track down, and hopefully fixed in some update that may or may not come
To me this sounds like...
I think more troubleshooting may be in order - have you been able to reproduce the problem with *any* mp3 file you use, or only from one specific set of mp3?
Default music player works great for me for any files I decide to throw at it. Sure, I still have to wake up the screen between tracks sometimes, but that is a known issue with the a500 - never get any strange popping - and my a500 literally plays tracks 4+ hours a day (I do a long commute to get to work lol)
Try reproducing the problem using a known good set of mp3 files - the fact that you have returned one unit and are still having the same problem means that chances are:
1) you have a bad set of audio files - other systems, especially desktop and laptop systems - may be able to decode the corrupted or unstandard file without issue - this does not mean the Iconia can do the same.
2) you installed a application that is causing issues - can you reproduce this problem after a full factory reset? Just reset, load your music, and try to reproduce the problem.
If you could attach a copy of the audio file that is causing this issue - perhaps people can take a look at it and see if you have a format issue.
orbix said:
I can pretty much guarantee that this is a software problem, as I didn't have any issues to this effect for months, but now have it happen all the time after either the most recent update or possibly the one immediately prior. I'm having all kinds of problems after this last update, including music playback stopping after the current track when the screen is turned off, the popping and clicking, slow to come back after sleeping, crashing of the browser and of the overall system... Hopefully we'll see another update that will get things back to normal very soon, because this is nuts.
Click to expand...
Click to collapse
Music stopping between tracks while screen is asleep is a known issue - it's nothing unique to your experience.
Work around - use an alternative media player (in my experience winamp does not have this issue) or simply hit the power button between tracks to continue playback in the default media player. It's a pain in the ass, but it works.
Unfortunately, I've been using Google Music to deal with having a music library I want to access on my Galaxy S phone, Iconia, and work laptop, so unless I just download everything I want to listen to using the 'make available offline' feature and then listen to it in another app (which is a PITA), I guess I'm stuck with this. The 'pause and it goes away' bit hasn't worked for me, either.
As for the music stopping when the screen is off, I'm just frustrated by this since it was working fine for me before, and then Acer broke this with the update (at least for me- no guarantees it's specifically that update, but something about that update made this start happening for me).
Just got my Note 3 a few hours ago, on the drive home, I slapped in my microSD card from my other phone which had my music collection. Paired to my bluetooth stereo in my car and started playing my tunes. Im experiencing random stutters that last for half a second and it just continues playing. I also noticed theat watching video, thers random hiccups just like the stutter on bluetooth. Tried playing through the phones speakers, it happens too.
Is this normal? Should I have it replaced? Or are there tweaks that should be done?
TY
edit:
Forgot to mention its a quadcore snapdragon version
ps. will rooting this break the knox fuse?
I've noticed similar stuttering when listening to music on my bluetooth headphones. It doesn't happen often and only lasts a second but it is regular and it is annoying.
Can't be a range thing, phone is in my breast pocket and the headphones are, obviously, on my head. Never had this issue with my Galaxy Nexus.
Good to know I'm not the only one. Might have to wait for a fix for it then.
Hope others can test this out too so maybe we can check if its a very isolated case and have our units replaced asap.
Note 3 Bluetooth Music streaming Stutter
I used 'Rocket Player' from Play Store instead of Samsung 'Music' or Google 'Play Music', the stutter seems to disappear.
I suspect is the .m4a music format.
let me know if this work for you too !
I tried Rocket player and the problem is still there, though Id like to believe that is much better compared to stock.
Video seems fine now as I blame the media that was playing that caused the stutter.
Can anyone who has rooted their phone, and removed the bloat, test it out if their bluetooth streaming stutters?
TY
I have the stutter too.
On top of that, it doesn't auto-connect to paired devices.
When I was with my S3, it would automatically connect to the car bluetooth without issue. The Note 3 doesn't connect automatically although told to do so. On top of that, it sometimes (randomly) only connects media audio and not media AND phone.
I usually have to tell it to connect several times until it finally does. The S3 didn't have any of these issues.
Seems bluetooth overall needs some fixes.
Yungfu said:
I tried Rocket player and the problem is still there, though Id like to believe that is much better compared to stock.
Video seems fine now as I blame the media that was playing that caused the stutter.
Can anyone who has rooted their phone, and removed the bloat, test it out if their bluetooth streaming stutters?
TY
Click to expand...
Click to collapse
My device is rooted, and the bloatware are all removed.
I noticed that the bluetooth stutters even before and after rooting. My phone had been reset to factory once I have rooted to ensure a clean start.
Today i noticed something. When the screen is on, and you're doing something, there is no stutter. When the screen is off, the stutter starts. This is most likely the cpu. 300mhz isn't able to handle the music. I raised the minimum cpu frequency to 400mhz, and it was better. So basically, it could be down to the govenor or the cpu unable to handle the music at the minimum frequency. It could also be a bug.
I guess we'll have to wait for an official fix then. Thought rooting would have solved it.
I have this same issue since I upgraded from the S3 to the Note 3 using a Sony DSXS310BTX. Audio seems to cut off several times during the song. The song itself continues to play. Kind of aggravated to have this problem on a new device when it was not there on the previous.
Hi,did you update the latest Firmware?just released today.
I have the newest firmware and it still stutters. Any progress?
Same problem here, even with the new firmware. In addition right after a stutter there is a +/- 15% pitching of the streamed audio. Extremly unpleaseant on music playback.
But I found out, that for me this problem only excist if the phone screen is off.
I've noticed some issues having both bluetooth and wifi on at the same time. If I turn one off, the other works perfectly. Not cool, Samsung.
I do notice I get less stutter with WiFi turned off, but it is still there.
Damn, and I thought the Note 3 would be my next phone. This is a deal breaker, I spend all day with music playing from my current phone via bluetooth headphones.
I can confirm that by turning off all unnecessary services that the Bluetooth audio stuttering is gone. I had the exact same problems as the rest of you. When I got my S9005, the first thing I did was stream audio to my car's Bluetooth radio, and it was awful. Skipping/pausing/stuttering, the whole works.
I then set about disabling virtually every unnecessary app and service that came bundled with my GN3, and then went for a 3-hour car ride yesterday and streamed audio the whole time, and there was absolutely zero stuttering. Not even once. And I had WiFi enabled at the same time as well, and I never updated my firmware. So, that's the good news!
The bad news? Unfortunately, I don't know which app(s) or service(s) that I disabled eliminated the Bluetooth audio stuttering. It could be KNOX or the indexing service, or one of the various S apps, or maybe all of them, some of them, or something else. I just don't know. Your best bet would be to go through and start disabling the apps/services one by one (I also used Titanium Backup to disable some of the ones that are restricted) until you find out which one(s) are related to the Bluetooth audio stuttering.
2013 I'm guessing was jellybean?
Just updated my phone to lollipop 5.0 and get missing/stuttering/skipping.
Got it in kitkat 4.4.2 and thought lollipop should have fixed it?
It's not as bad but it's still as annoying as hell.
headset is BT 4.0,I have another headset that's 3.0 and I'm sure it doesn't happen with that headset(testing).
Phone is stock and unrooted and also waiting for the 5.1.1 update so I cannot alter the cpu which I heard was the problem?
But why no problem with my 3.0 headset?
It's also a bit weird,sat at my desk skipping doesn't seem to be that big a problem but when phone is in my pocket and I'm walking to work it's a problem?
phone to headset is the same distance apart.
It's like using an old mobile cd player,skip city.
Any known solutions or something?
I started to get the Bluetooth stuttering a few weeks ago, and it drove me nuts! I'm on lollipop, and even though my fix might not be the fix for you, the thing that did it for me was that stupid beam service that comes with our phones. I didn't even know about it until I factory reset, and went through each apk, one by one, until I fixed my issue.
delete:
/system/app/beamservice/beamservice.apk
and
the updated apk in /data/app/com.../....
(obviously you need root to do this...)
Hope this helps someone. I listen to music A LOT, and it made me so pissed that something as simple as streaming music couldn't even stream properly!
Spoke too soon. Rebooted and Google Services Framework updated and the stuttering came back. I removed every extra APK, totally debloated the system. It has to be something that Google updates because before Google Services/apps get updated, bluetooth is totally fine. After = stuttering.
So I guess I was spoiled with last version of android because for me with that last version, I could reasonably easily install android auto, have it start playing when I got into my truck, have it stop as soon as bluetooth disconnected etc. Predictable in other words.
Since the upgrade... bluetooth is... just bad. Selects one of many music apps at random apparently to open when I connect to bluetooth... And apparently likes to just sit and lag like 5 seconds before it realizes its no longer connected... so I have music blasting out of my phone when I get out of the car.
Removing all pairing information and resetting wireless connection info and re-pairing didnt resolve anything at all for me.
Any one else experiencing the same thing?
I had wacky issues with multiple 3rd party music apps (rocket player, amp) and found that only Samsung Music and Play Music were at all reliable when interoperating with my car via BT or my various BT headphones.
Same behavior KK/MM, haven't bothered trying the 3rd party stuff since getting N.
Currently I only have Play Music on my phone and it works fine in all use-cases.
So, I don't so much think it's the BT so much as it's the other apps and how well they do or do not integrate and behave with the system.
I"d advise paring your system down to one music player and testing and working up from there. PITA, to be sure.
I use power amp with no issues
I typically use Android auto and Pandora... But it's definitely considerably less predictable. I manually installed qa6 prior to being officially available. Is it possible that this could be the reasoning?
Earlier today turning off the car the music playing didn't ever stop when what I've noticed is I get like 5-10 seconds after car shuts off.
There have been issues with Bluetooth on some devices after the update. Sometimes a factory reset fixes the issue, but not always.
My Bluetooth has always been stupid when it comes to Android in general, I'll be last listening to Spotify and when I hop in my car my phone will start playing the last podcast I was listening too instead (even though that app was killed and not running anymore) or it will start up Play Music which I haven't used for days instead, sometimes it will connect right back to what I was last using but most of the time, even before this update, it would randomly pick some other app that streams over Bluetooth instead. Needless to say, I never had this happen with my iPhone when I had it, no idea why Android is so wonky when it comes to this stuff
I have no issues with BT and connect to about a half-dozen devices regularly including AA in my car. If you use Smart Switch or other method of restoring apps used by AA they won't work. You have to uninstall them and reinstall them manually. That isn't Nougat related it was the same way with Marshmallow. I learned the hard way when I went through two Note7's to end up with a S7 Edge.
ronnyek said:
I typically use Android auto and Pandora... But it's definitely considerably less predictable. I manually installed qa6 prior to being officially available. Is it possible that this could be the reasoning?
Earlier today turning off the car the music playing didn't ever stop when what I've noticed is I get like 5-10 seconds after car shuts off.
Click to expand...
Click to collapse
I use Spotify with Adroid Auto with no issues since getting N. I have connected to two BT 4.0 devices and a 4.1. As another poster mentioned, it could be the apps you are using, but I think it has more to do with qa6. If you manually updated, there is always a risk. I love hacking my phone, but there is always an accepted risk. Best bet is probably a factory reset and/or rolling back your update (if possible) to allow the automatic update take effect.
When I am talking in my truck via Blue Tooth since the update it will randomly drop the connection. It seems to work fine with my Earbud (PLT_E50) though.
the main issue I've seen... music playing does not stop when my head unit turns off anymore. Thinking the early released OTA nougat qa6 was what I was running and that may somehow be different than what att actually sent out, I fully wiped, reverted back to pk1, let it do the att upgrade to qa6.
This morning, I noticed the exact same thing... its pretty good about start playing when I get in the truck and it connects to bluetooth etc... it just doesnt turn off for a LONG time after blue tooth device is turned off.