Database Users

Update Error

Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679

Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com

mygadgetgeek.com said:
Have you tried reseting your phone go into recovery mode factory reset
Mygadgetgeek.com
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not yet, but i have a lot of data now on my phone. will try that though. in case that doesn't work, any other advice?

cptnappy said:
Hi guys! I hope someone could help me. I just bought a Galaxy Note 3 (international version) yesterday. The phone's fine. It's just that I am unable to update. I am able to download it but when my phone reboots it shows a dead android with a red triangle on its chest. I read flashing the firmware via odin can fix it but problem is our internet is hella slow. I couldn't even complete downloading my brother's Note 2 firmware. Any way I can make it install the firmware successfully? By the way it's OTA. I am able to download the update, just won't let me finish installing it. Goes around 35% then the android on the black screen dies with a red triangle on its chest.
EDIT:
I have official firmware, never rooted, just got it yesterday. Still factory new.
version 4.3, build # JSS15J.N9005ZHUBMI7, baseband version N9005XXUBMI5, Kernel version 3.4.0-1626679
Click to expand...
Click to collapse
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.

radicalisto said:
Was your phone brand new? And did you check your KNOX status? -- reason I ask, after you've rooted a phone you are unable to recieve OTA updates, unless you use Wanam to fake system status, then you can download the OTA update but it stalls on the install about 35% or so in..
Best advice, is grab the stock image from sammobile (ballache to download I know) then use ODIN to flash her back to original state.
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Click to collapse
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times

cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
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Ah Ok, if it says Official it should be good to go. Seems like maybe the download has gotten corrupt due to an intermittent internet connection.

cptnappy said:
i didn't root the phone when i got it. it's fresh and on official firmware. have no idea about KNOX, that's new to me. if it helps, my device status says "official"
unfortunately the internet in my area is very slow, i couldn't download firmwares from sammobile. i tried several times
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Click to collapse
OK, then maybe you should learn a few things before trying to update - Knox is a security system in latest Samsung phones that is supposed to be triggered/set when you root (or install any custom kernel/recovery). Your initial (old) firmware could still let you root without triggering the Knox flag, and then you can update to the latest firmware for your region using Mobile Odin Pro and still keep your root AND without triggering the Knox flag. However once you update using Samsung OTA / Odin / Kies to a firmware more recent than MJ3 you can no longer root without also triggering your Knox warrany flag - read more about this in the Universal Root De La Vega thread!

i gave up after several tries, since i'm on 4.3 i think that would do for now. maybe it's just downloading a stability update or something? everytime i do an OTA update, it tells me that the download of the new firmware is complete then reboot. when i get to 32% the droid falls flat on its back and shows the red triangle on its chest, over and over. i don't lose my phone data or anything. just won't update. i'll wait for 4.4 Kitkat instead. hope i'll be able to update to that when it comes out.
EDIT: i tried going into recovery mode, wiping cache, and factory reset.. still no dice. maybe Odin's the only way i guess. problem is my internet connection lol

@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears

Sent3 said:
@cptnappy - i also have the same problem...got my note3 n9005 a week ago and I also have the same problem as you....error at 30+%
tried update thru Kies with no luck...same error appears
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i managed to update mine using Samsung Kies3 (not Kies, but Kies3). Hope updating OTA is fixed in the future with the update i just did

Able to again get OTA updates on Sprint S5 after root - Knox flag still 0x1

So I initially rooted my Sprint S5 using the old fashioned way, which tripped my Knox flag seen at bootup in Odin mode. That part I cannot seem to get reset (going to try Triangle Away shortly).
However I now have it reloaded using the Samsung Kies Windows program with the latest firmware, and in the phone settings Device Status where it used to say "Custom" it now again says "Official". I first tried to use Odin to put the stock firmware image back on, which did not help at all.
I went into Kies version 3.2.14072_12 with my S5 plugged in and clicked Tools menu -> Firmware upgrade and initialization". It may ask you for model and serial number, which I put in for mine just fine, and then it launched saying the device will be initialized to original settings. However this is different from doing factory reset from within the phone. It reboots to odin and then recovery and performs a handful of things. When it completed I had to re-setup a bunch of things, but the phone basically unrooted itself without me telling SuperSU to do an unroot. I ran supersu and it said it couldnt run on an unrooted phone... So I checked the About info in settings and voila, back to Official status, and OTA updates work again!
Unfortunately the knox flag didnt un-set, but Im less worried about that and more worried about missing enhancement OTA patches and updates - well I was before I will update here if that Triangle program can reset the counter. I thought that counter was a hard-wired fuse piece of hardware, not flash memory, so Im not sure that it can be done, but worth a try. Hope this works for everyone and Good Luck!!

This is already known.... And FYI no known method can reset the Knox counter.
Sent from a Galaxy 5 light years away

Herby6262 said:
So I initially rooted my Sprint S5 using the old fashioned way, which tripped my Knox flag seen at bootup in Odin mode. That part I cannot seem to get reset (going to try Triangle Away shortly).
However I now have it reloaded using the Samsung Kies Windows program with the latest firmware, and in the phone settings Device Status where it used to say "Custom" it now again says "Official". I first tried to use Odin to put the stock firmware image back on, which did not help at all.
I went into Kies version 3.2.14072_12 with my S5 plugged in and clicked Tools menu -> Firmware upgrade and initialization". It may ask you for model and serial number, which I put in for mine just fine, and then it launched saying the device will be initialized to original settings. However this is different from doing factory reset from within the phone. It reboots to odin and then recovery and performs a handful of things. When it completed I had to re-setup a bunch of things, but the phone basically unrooted itself without me telling SuperSU to do an unroot. I ran supersu and it said it couldnt run on an unrooted phone... So I checked the About info in settings and voila, back to Official status, and OTA updates work again!
Unfortunately the knox flag didnt un-set, but Im less worried about that and more worried about missing enhancement OTA patches and updates - well I was before I will update here if that Triangle program can reset the counter. I thought that counter was a hard-wired fuse piece of hardware, not flash memory, so Im not sure that it can be done, but worth a try. Hope this works for everyone and Good Luck!!
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Thanks for th3 info. When I need ota then I know what to do. Its pretty obvious that I am new to this but I'm learning

Where can I find the numbers required for kies update ? SN is no where on the phone or under battery

MagnumPOS said:
Where can I find the numbers required for kies update ? SN is no where on the phone or under battery
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phone info.apk

cannot update s5 software with kies, help?

my galaxy s5 model number is sm-g900t, android version is 4.4.2, ..not sure what other info might help, but anyway, i cannot update the software/firmware over the air because the device is rooted through steps on here and its been rooted awhile now. so anyway, i downloaded the kies 3 from the samsung site, it says all im supposed to do is plug the phone in, a box is supposed to pop up showing an update is needed......well, the kies box does pop up, but all it shows is current firmware version and shows my internal and external storage availabilty, and so on.... no auto update thing came up. so in kies i went into tools up a t the top, i hit firmware upgrade and initialization, then a smaller box pops up saying---does not support initializing, so now what? nothing else i can do in kies except move pic files around and such. i need to update the software. any advice? i attached 2 pics.....pic 1 is the initial message when phone is plugged in, #2 is when i go into tools and hit ugrade

knight1701 said:
my galaxy s5 model number is sm-g900t, android version is 4.4.2
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Click to collapse
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).

I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA

Akalsemann said:
Samsung has now embedded a security flag called KNOX in it's later devices. Unfortunately after you flash a package/custom ROM or whatever with a different signature than Samsungs own it trips that KNOX flag.
When your KNOX flag is tripped you can no longer update your phone via official methods. It is just the way it is, and there is nothing to be done. Once KNOX flag is tripped, there is no way to "untrip" it, so you will never be able to update via KIES again.
Im not really sure whether flashing a stock lollipop rom via odin works when KNOX is tripped, i have never tried it, so you should wait for any other member for confirmation. As far as i know, it shouldn't be a problem.
What i can tell you, if you have the time, is that you flash a ROM that is compatible with 4.4.2 (Omega v13 or AllianceROM v5.6 etc) and then flash it's ROMs lollipop update after a full wipe. It is the only thing i personally am sure about (i have done it before).
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well i hear what your saying, but on my other phone, same setup, rooted and all.......updated just fine---did it about a month ago...updated to android 5 from 4.4.2..just plugged in the phone and boom it did its thing............on this other phone though, daughters phone, it wont work

Swimguy14 said:
I'm by no means an expert on the matter but I'm pretty sure that if you can't get the Ota due to being rooted, then updating vIA Kies isn't going to work either.
Go to settings> about device> status
scroll to bottom of list and respond here what it says under "device status" (it's gong to say either official, or custom).
If it says official, you could unroot, maybe check that the proper drivers are installed on your computer, and try once again to apply the update via kies.
If it says custom, then knox has been tripped and I cannot help further.
The biggest issue here is that if you take the OTA update you'll lose the option to root or downgrade so you should probably use TWRP to install a ROM that's pre-rooted rather than trying to get the OTA
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ok, on the phone in question, device status says--- custom, guess that ends that..........on my phone howerver, it says official which is why i guess i was able to update mine

just download a rom for your phone from sammobile and install with odin and your done

Push from Samsung store after rooting S10+

Shall I ignore it or install it? Will the phone lose root with the small patch?

Wrong forum !
If you talk about update like fingerprint update... the answer is no, you can update.
BTW : root break the OTA update, so you wont receive update from samsung anymore

Confirmed. You are right.

Dockyy said:
Wrong forum !
If you talk about update like fingerprint update... the answer is no, you can update.
BTW : root break the OTA update, so you wont receive update from samsung anymore
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Click to collapse
Yes, it does break the OTA update but only if the Phone Status appears as Unofficial/Custom under Settings > About Device > Status. Rooting sets your Knox counter to 1 and changes the Phone Status to Unofficial/Custom. Correct me if I'm wrong but if you flash the custom firmware of the device using Odin, you can get the Phone Status to Official again but the Knox will not get reset. That way, you can get the OTA update but still not access the secured apps like Samsung Pay or so on.

Pr0Ankit said:
Yes, it does break the OTA update but only if the Phone Status appears as Unofficial/Custom under Settings > About Device > Status. Rooting sets your Knox counter to 1 and changes the Phone Status to Unofficial/Custom. Correct me if I'm wrong but if you flash the custom firmware of the device using Odin, you can get the Phone Status to Official again but the Knox will not get reset. That way, you can get the OTA update but still not access the secured apps like Samsung Pay or so on.
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mhhh, i dont know if the OTA is knox related or ROM related, i think you can say goodbye to OTA forever after root your device ... :/

Will taking OTA update on S8 affect my ability to root or install custom bootloader?

Hi!
I picked up a second hand Galaxy S8 (SM-G950UI 64GB) over the summer with plans to root it and install a custom ROM. I haven't activated it yet, but I was using it on my home WiFi and was notified that it downloaded an OTA update and it would be installed on the next boot. Since then I haven't touched it because I know that some updates can complicate or nullify the ability to root or install a custom bootloader, ROM, etc. I've done some searches on how to prevent the install, but haven't found anything except for how to disable your phone from downloading it to begin with. Now that the update is downloaded to my phone, is there a way to halt it's installation before I move forward with activation and customization? Or is this even a concern I should be worried about?
Thank you!

bump

factory reset, if no gogle account. if there is google account the phone is doomed.

or just neglect the update and directly boot in download mode, uncheck auto reboot in odin options tab, and flash twrp. also s8 can potentially get to Android 11, but latest is 10, you can ask me if needed

PEZ Dispenser said:
bump
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updated already?

jjgvv said:
updated already?
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I'm not entirely sure, it may have updated in the past and I didn't notice and now it has another update. I just removed google account and factory reset which seems to have cleared the update, thank you. Unfortunately I'm reading that my g950ui is pretty locked down as far as custom recovery and roms are concerned to begin with, so this is kinda irrelevant after some further research this morning.

PEZ Dispenser said:
I'm not entirely sure, it may have updated in the past and I didn't notice and now it has another update. I just removed google account and factory reset which seems to have cleared the update, thank you. Unfortunately I'm reading that my g950ui is pretty locked down as far as custom recovery and roms are concerned to begin with, so this is kinda irrelevant after some further research this morning.
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Probably type on build number 7 times and send me A screenshot? Is oem unlock greyed out?
also remember to also delete samsung account if there is,and remove screen lock.

this?

jjgvv said:
this?
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There is no samsung account and I removed screen lock.
OEM Unlocking isn't even a greyed out option on my phone. It's completely removed from the menu.

maybe try flashing G950F firmware in odin?
Samsung Firmware Download - Lastest official firmware update
Samsung Firmware Download ⭐ Official and fast update ⭐ Lastest and old version ⭐ Max speed and free download ⭐ Best Samsung Galaxy website
samfw.com
Wilk it rebrand or Just bricked?