Motorola Moto G6 Plus notification sound low or non audible - Moto G6 Plus Questions & Answers

I just got one of these and are having issues with notification sound being very low or not being played at all.
I have opened a case with Motorola support - they tell me that this is by design and notification sounds are increasing volume and because of this the notification sound is probably over before the volume has increased enough to be audible.
Anyone have a workaround for this?
Motorola support suggests to choose notification sounds that have a longer duration ?
I found that if the screen is on or the device is playing some kind of media, notification sounds are working fine.

Finally Motorola support closed the case telling me the solution is to select notification tones that have a longer duration so the volume can get turned up before they are over ?
and by this forcing their costumers to fix the issue by themselves

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I frequently don't hear my phone ring or SMS notifications. What can I do?

I just find that the ringer is often not loud enough for me. Maybe it's my ripe old age of 32 that has brought me to this point of degraded ability but if I leave my phone downstairs or vice versa, I usually won't hear it ring. Worse is the one time sound notification, that's rather short in my opinion, for SMS's. Both of these are even worse if I forgot to remove my phone from the protective sleeve.
I searched and only found people having issue with the volume in relation to calls but no mention if I could increase ringer volume above what is currently selectable. Is there any way to increase this volume and/or extend the ring time for the text notifications?
http://www.wirelessinfo.com/content/T-Mobile-G1-Cell-Phone-Review/MakingReceiving-Calls.htm
According to that website, they tested the G1 ringer volume and found it to have the lowest dB of all the phones they tested.
Is it that speaker is underpowered? Is it possible that we may be able to re-encode the ring tones with a higher volume to help compensate?
I don't think it has a low volume... I think it has to do with what you are using because it is just as loud as my Wing when playing music.
What I'm using? As in which ring tone? I've tested several different ones and they all seemed the same to me. Do you have any suggestions?
I have the same problem frequently, it isnt that you dont hear the rings or notifications, they actually dont play at all. I have had this happen with my phone on in front of mewith a great signal, and I call it from another line. It "rings"(but never does), finally ending in a voicemail. When I hang up and check the G1 it shows a missed call and voicemail.
Unfortunately there is no fix, just a reminder that you bought a phone that shouldnt be expected to work until the system is given time to mature. Until then, you either return the phone, sell it, or live with its limitations. (or so I have been told)
No, I have that happen too, but I do frequently have it ring just not loud enough for me to hear it. I know because my girlfriend often has to tell me when it's ringing if I've left it in another part of the house.
I have also noticed that the ring volume isnt great with the standard wring tones. Using mp3 ringtones is better.
Notifications do sometimes seem buggy. I have had no notifactions with messages when i have had the message application open. Not even vibrate.
I have missed calls installed now for notifications and it seems to not happen anymore.
Theres also a program out in the market that allows you to create your own ringtones from full songs. You could just cut a song into a small section and use that for messaging.
Its called ringdroid
I have missed calls installed now for notifications and it seems to not happen anymore.
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The down-side to this feature of the program is, the notification light will stop. If you check your missed calls, texts, so on from the bar on top.
You have to actually open the "programs" manually to keep the notification light working.
Ex. if you get a missed call, instead of pulling down the notification bar to check. Press the call button once.
if you get a text, open the messeging inbox using the messeging button or SMSChomp button.
Try to limit how often you have to pull the notification bar down.
Pulling the notification bar DISABLES ALL notifications of all kind.

Initial sound bytes are STILL too quiet! Post your experience.

This bug has been around since the TP. No idea why it has migrated operating systems..
Anyhow, try this. Set your notification volume to max. Wait a few seconds, and go into your notification tones and play one. Immediately after it has finished, play it again. Notice the first time it played, the volume was substantially quieter. The second time it played, it actually used max volume as per your setting.
This greatly effects notifications with just a few bytes of sound and not an ongoing ringtone. An ongoing ringtone will begin quieter than full, and then pick up to full volume or whatever you have in your settings but the first few sound bytes will always be quiet.
If you have notifications set for text or email, you will never hear your notifications at full volume unless it`s an ongoing ringtone (and who the hell wants that!).
I cant believe this hasn't been addressed yet. I have already tested this with three stock DHDs (but none with any custom roms.)
After my meeting with the regional HTC rep this week I will load a custom ROM onto my DHD and test further.
Feel free to post your findings! Would like to know if this issue is present in custom roms as well.
EDIT: Initial problem (/w TP2) discovered here: http://forum.ppcgeeks.com/htc-touch-pro-2/80017-speaker-volume-quiet-then-loud.html
I have just tried what your talking about.
but it doesnt seem to happen on my phone..
My phone was set to silent, then uped it to max,
went to my sound settings - notifications, selected the one i usually use,
sounded normal..
tapped it 4 more times.. no difference.
I think I know what you mean, at the home screen if you use the volume rockers and kee increasing, I can hear the volume getting louder as I press even when the volume on screen bar is at max.
I found that even at max it was still too quiet. I got my tones into SoundForge and increased the volume by like 50% and its nice and loud now
SiqMawsh said:
I think I know what you mean, at the home screen if you use the volume rockers and kee increasing, I can hear the volume getting louder as I press even when the volume on screen bar is at max.
I found that even at max it was still too quiet. I got my tones into SoundForge and increased the volume by like 50% and its nice and loud now
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That's definitely something to consider.. good idea, I need to try that!... We're you able to do this with notification tones or just ring tones?
Just to note if you keep pressing the notifications you won't hear a difference, its the very FIRST sound that comes from the speaker will be quiet after a short rest of a few seconds.
Turn off the screen as well.. wait a couple of seconds, turn it back on, play a sound and then play it again and you'll notice that the second time it plays is a lot more audible (playing at max volume).
I just increased the volume on a ringtone(mp3) I want and put it on the sd card, and selected it as my ringtone. I did the same with a tone I wanted as my sms, but saved it in the notifications folder. I've only done it with my ringer and sms tone so far. Temporary fix but if I'm trimming my tones on my pc I can increase the volume as well, hopefully I don't have to keep doing it for long. I haven't tried the roms with volume fixes yet.
Using Revolution 4.0 and seems to be working fine.
Just wanted to post back. After rooting and roming the issue definitely has not ceased. I've learned to cope and will eventually make some tones that have amped volumes with some PC apps.
Still annoying though.. tested on 9 DHDs so far. Not one didnt have the issue. Ugh.

[Q] headset notification problems

Hi, just upgraded from my Galaxy Note to the z1 yesterday.
Very impressed with the phone so far, but I have encountered one strange problem that I can seem to find no other comments about.
When I connect a headset (the bundled one, specifically) and turn my phone to silent mode so I can enjoy my audiobook in peace without being bothered every time I get a new promotional email, the notification sound plays over and pauses my audio book.
It does this no matter whether I turn the phone to silent, vibrate, turn the ringtone and notification volume to 0, and whether or not I make these changes manually or allow the smart connect app to make them for me.
The strange thing is, it only plays the notification sounds when something is playing through the headset. When I'm sitting just using the headset as a handsfree then everything behaves as expected - if a notification comes in, the phone will vibrate, flash the notification led, but won't make a peep otherwise. But as soon as media is playing, the phone seems to make up its own mind to vibrate and play the notification sound even though I've put it on silent.
Am I the only one experiencing this bug, or, more surprisingly, am I the only one who finds it hugely irritating?
sorry, just noticed i posted this in the wrong section, please close.

Q: How to disable the annoying increasing mp3 ringtone volume?

Hi,
I noticed that every time my phone (N910C) rings with an mp3 ringtone, it starts with lower volume and then it increases to normal. I read here and there, found out that this is a common feature/issue, but it can not be easily fixed/turned off. Furthermore i read and tested two apps, which actually do the job perfectly (Disable Increasing Ring (free from the Playstore) and HandyPhone). Disable Increasing Ring (DIR) does the job as i said, but it places an annoying message in the Notification drop down screen, the other one HandyPhone (HP) does the job too, there is no annoying non removable notification, but it lowers the volumes from now and then, it "normalizes them". I heard there is a third option, but it actually creates volumes profiles. I lost hope for a moment, but since i have a rooted phone i decided to ask you guys, maybe some code change in the system files, a flashable zip, or anything which would actually disable this feature/issue.
Thank you.

[WORKAROUND FOUND] After May updates, notification sound vol controlled by media vol

I've had my Mi A1 for over a year now and have almost always had it on vibrate, so all calls/notifications cause the phone to vibrate, but any media that gets played will be at the volume set for media.
Over the past couple of weeks though, notifications (not sure about calls, don't get many of them) will play the notification sound at the volume set for media. I can only get them to shut off if I mute the media volume. I've tried changing the volume for both media and ringing, and restarting the device, but to no avail. I either have to leave it muted and miss notifications, or leave it unmuted and get a jumpscare each time (it also plays notifications when I'm on a call, and you can imagine the jumpscare I get with my phone at my ear and a sudden loud notification).
I recently started using Bose QC35 ii headphones through Bluetooth with my phone, but I don't think that has anything to do with it because it was working fine with them before.
I've searched Google for this kind of issue but couldn't find anything other than standard instructions on adjusting the volume. Does anyone have any ideas on how to resolve this (without doing a full reset of the phone, hopefully)?
EDIT: this is a stock ROM, I've never flashed anything new on it
freddo63 said:
I've had my Mi A1 for over a year now and have almost always had it on vibrate, so all calls/notifications cause the phone to vibrate, but any media that gets played will be at the volume set for media.
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So I solved this by going into Settings > Accessibility > Vibration and turning Ring & notification vibration off, restarting, and then on again. I was able to use the Pushy app to send test notifications so that I didn't have to wait for a friend to send me a message or something of the sort. My vibration mode now works as intended (not sure about calls, I don't know how I can test those without having a friend call me), and loud notifications according to the volume set for the ringer.
So as it turns out, today I once again got sound notifications, despite having set my phone to vibrate only. What could be resetting the sound profile like this (note that the ringer volume is still at zero) that the notifications play sound at the media volume? Anyone have any idea on this?
freddo63 said:
So as it turns out, today I once again got sound notifications, despite having set my phone to vibrate only. What could be resetting the sound profile like this (note that the ringer volume is still at zero) that the notifications play sound at the media volume? Anyone have any idea on this?
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Why not just set them individually, it won't take long, when I first got my A1 I did just this.
Each time I got a notification I just pulled down and pressed the notification and customised it, most I turned off, the rest I either set to vibrate, a custom sound or left as it was.
Calls are easy to take care of, set ring volume to zero and it only vibrates.
For me:
I want a sound when I get a SMS.
I want a custom sound when I get a call.
I want no notification of gmail, (it would be going off constantly)
I only want Vibrate from WhatsApp messages.
Can't think of others but I think everything else is silenced.
If that is no good try "Volume butler" which will add a seperate volume control for notifications, not used it myself but it should do the trick: https://www.guidingtech.com/separate-ringtone-notification-volume-android/
kudos1uk said:
Why not just set them individually, it won't take long, when I first got my A1 I did just this.
Each time I got a notification I just pulled down and pressed the notification and customised it, most I turned off, the rest I either set to vibrate, a custom sound or left as it was.
Calls are easy to take care of, set ring volume to zero and it only vibrates.
If that is no good try "Volume butler" which will add a seperate volume control for notifications, not used it myself but it should do the trick: https://www.guidingtech.com/separate-ringtone-notification-volume-android/
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The only downside of doing them individually is that I can't turn them all back on with one setting, as on some infrequent occasions I do want to hear them because I be expecting a message and not necessarily feel the phone in my pocket. and it seems I have to wait for the actual notification to come up? (can't seem to find the setting under the standard notifications settings menu).
I'll have a look at Volume butler, but it sure is disappointing that this would break when it was a nice feature to use.
This seems to be a general Android bug with some bluetooth devices: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
BtB said:
This seems to be a general Android bug with some bluetooth devices: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
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Wow, thank you so much! I now at least know it isn't a unique issue for me, and have an idea of what causes it.
freddo63 said:
Wow, thank you so much! I now at least know it isn't a unique issue for me, and have an idea of what causes it.
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You're welcome, and seems that possibly if you unpair your BT device and reboot, you could get your notifications back to normal, but then you don't have your headset available...
Since the issue started outside of a system update, there is a chance it was introduced by a Google App or Play Services update, in which case hopefully Google will fix it soon since it's affecting a lot the Pixel phones.
BtB said:
You're welcome, and seems that possibly if you unpair your BT device and reboot, you could get your notifications back to normal, but then you don't have your headset available...
Since the issue started outside of a system update, there is a chance it was introduced by a Google App or Play Services update, in which case hopefully Google will fix it soon since it's affecting a lot the Pixel phones.
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Ah, I forgot to mention that I have a workaround for this that I came across in one of the dicussions somewhere. Inside Settings > Google > Search, Assistant & Voice > Notifications I can turn off notifications for Google completely. I've also turned off Google Assistant under Settings > Google > Search, Assistant & Voice > Google Assistant. I don't remember which of those actually resulted in the behavior not returning, but I'm pretty sure I don't need either, so I'm OK with it for now. (actually, do Google Security notifications come under the Google app or some other one?)
PS: reboot is actually not necessary, it seems force stopping Google Assistant or Google resets the notification settings (but yes, I want my headset hahaha).
Seems it's been fixed by Google: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
BtB said:
Seems it's been fixed by Google: https://www.androidpolice.com/2019/...s-with-duplicate-alerts-and-ignored-settings/
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Thanks! I will "just sit tightly" (as it says on the update) :laugh: as I wait for the update.

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