Joying JY-UL135N2 Radio App No Sound - Android Head-Units

Need help... I've searched but cannot find my issue or been able to piece together a solution from all the information available..
I did find on other models when radio is not working, you can go into "Factory Settings" and select a different radio and that fixes the sound. On my unit, I do not have a "Factory Settings" option..
Sound works on everything else but radio has no sound and no stations..
Joying JY-UL135N2
5.1.1
Intel Atom QuadCore 2GB DDR3
MCU Version 2017-02-16

If you have no stations it means that you don't receive anything and that's the reason you have no sound either.
So:
Is your antenna connected?
Do you need an antenna amplifier?
Do you perhaps have a broken antenna cable?

No. Stopped suddenly. Don't know if there was an update. No static (bad reception). Nothing at all from radio.

I am having the exact same issue on a Seicane head unit in my Ford Explorer.
The radio app just stopped producing sound one day but everything else works.
I know it is Android 8.0 but I am not with the vehicle at the moment to give anymore specifics.

Hi.
Did you solve this radio problem?
I have same problem joying JY-UM135N2, no radio sound, no hiss.
I have no luck to find factory settings where to select radio chip.

Related

New Joying PX5-based Android 8.0 Units - [Rockchip PX5 A53 | Android 8.0 | 4GB RAM]

I installed two different models of Joyings newest PX5-based head units. Both are the 7 inch screen 4GB RAM / 32GB flash double DIN model with flat buttons on the left edge.
Please note that as of May 2018, there appear to be multiple new 4GB / 32GB Joying head units have different internal hardware and are not compatible with each other or with the PX5 2GB Joying head units.
JY-UM128N4PX5 is a QD unit
JY-UO128P4 appears to be an FYT unit
Buyer beware. My recommendation is AVOID the QD based units and seek out the FYT units.
See below for more details.
The following information is for JY-UM128N4PX5. Further down the page is information for JY-UO128P4.
=============== JY-UM128N4PX5 =================
Came with Android 8.0.0 installed.
APP Version TP6735 0.0.65
MCU Version TP6735 4.40
Kernel Version 4.4.103
Master password:126
Password for changing logo:0000
Password for changing UI:8086
So far I have noticed the following:
The unit does not trigger the amplifier turn on signal wire - the orange and black wire labeled AMP-CONT always measures zero volts on my voltmeter. Workaround is to use either the antenna signal wire, or the ACC power signal wire, to turn on your amp. Joying is aware of this issue.
Sleep does not work. The unit shuts down completely about one minute after you turn off the vehicle's ignition. It doesn't sleep and then come back on instantly like my Intel-based Joying unit. Boot time is about 20 seconds. Joying support now says that sleep is not supported on the QD units.
I cannot find the radio settings in the new radio app. You used to be able to slide the bar at the bottom of the radio app to get to settings. Now in Android 8, there are a couple of radio settings that have been moved to the main android setup dialog.
Some of the functionality of the former car settings app has been moved to the android settings dialog. But not everything is there - for example this is where I was looking for the ability to tell the unit to toggle the amplifier signal wire. I could not find any such setting.
AM radio reception is non-existent - static on all AM channels.
FM reception is good, but I cannot figure out how to get the FM Radio to enable display of song and station information - this used to be under RDS settings, which no longer exist.
Bluetooth calling works fine. Seems more stable than my older Intel-based unit.
Sound quality is good - I am using an external amplifier.
The logo set up is missing Porsche and Saab Logos. My Intel-based Joying unit had these. Easy enough to load my own custom logo.
The unit ships with Joying's "Launcher3" selected. On the home screen, the labels of the bottom row of icons are cut off. The screenshots on Joying's website show the same thing. The joying2 launcher is missing.
If you reflash the unit, the vertical keypad on the left side of the unit gets un-mapped and stops working. Fix is to go into car settings and remap it.
========================= JY-UO128P4 ==================
Android Version 8.0.0
Build Number px5-userdebug 8.0.0 OPR5.170623.007
System Info APP 1024x600 2018-04-27 21:42:36
MCU Version 2018-01-23 10:59:33 JY_(R68)_R-86C-096I-NC-NP-1.0-P12S
Passwords:
Factory settings: 3368
Developer Options: 3368
Reset: 3368
Password for changing Launcher:8086
Password for changing screen current:
So far I have noticed the following:
The software on the JY-UO128P4 is very close to that of my older Joying Intel based system.
The developer has replaced all of the system settings screens native to android with their own settings screens. Not super cool. All of the car settings and android system setting are now intermingled.
Upon unboxing, the JY-UO128P4 has only a single Wifi antenna wheras the JY-UM128N4PX5 had two (diversity) wifi antennas. I have not tried to compare reception differences.
The amplifier turn on signal now works as expected (AMP-CONT wire correctly signals 12V when unit is active)
Sleep works as expected
AM radio reception works weakly.
The FM radio application works as expected. Radio app settings are accessed within the radio app. It's possible to enable RDS for song and station ID within the radio app.
All of the joying launchers are available - I prefer launcher 02 and it's available on this unit.
Many more car logos are available on the system. Porsche logo was built-in.
The only things I've noticed so far that are worse with the JY-UO128P4 than the JY-UM128N4PX5
The unit suffers from the android 8.0 bug on Joying where all of your google contacts are deleted if you allow your account on the head unit to sync contacts with google.
As noted above - the native android settings panels are all removed.
The app for setting the color of the buttons on the side panel is limited to pre-determined solid colors - yellow, white, red green etc. On the JY-UM128N4PX5 you could select and set any RGB color, which made it possible to match the button illumination to your other dashboard lights.
As I learn more, I will post more.
ddruker said:
I just installed Joying's newest PX5 head unit. It's the 4GB model.
It came with Android 8.0.0 installed.
APP Version TP6735 0.0.65
MCU Version TP6735 4.40
Kernel Version 4.4.103
So far I have noticed the following problems:
The unit does not trigger the amplifier turn on signal wire - the orange and black wire labeled AMP-CONT always measures zero volts on my voltmeter. Workaround is to use either the antenna signal wire, or the ACC power signal wire, to turn on your amp. I found another post of someone else who had this same issue.
I cannot find most of the passwords needed to set up the unit. The master password is 126 - I found that by watching a joying video. But I cannot find the second level passwords for changing the logo, changing the launcher, etc. Anyone have the other passwords?
The utility to change the color of the buttons on the left side of the unit works, but the buttons do not illuminate one the unit is booted.
I cannot find the radio settings in the new radio app. You used to be able to slide the bar at the bottom of the radio app to get to settings. Now in Android 8, there are a couple of radio settings that have been moved to the main android setup dialog - but for example I cannot find a setting to turn on the functionality to identify song and station names.
Some of the functionality of the former car settings app has been moved to the android settings dialog. But not everything is there - for example this is where I was looking for the ability to tell the unit to toggle the amplifier signal wire. I could not find any such setting.
I cannot figure out how to change the launcher - with the default launcher the lower row of app icons is only half visible on the screen.
Who else has a new Joying Android 8 unit - what else are you seeing? Has anyone found solutions to the items above?
Click to expand...
Click to collapse
I have had several back and forth emails with Joying support in the last couple of days.
They are trying to find the passwords for their new units under Android 8. Support didn't know. They had me try 00000 and 123456, neither of which worked. I told them the main password is 126 - they didn't know this either. I still need passwords for all of the second level settings - change the launcher, change the logo, see if there are more developer options for car config, etc.
They are apparently aware that the AMP-CONT lead to turn on the external amplifier does not work. They recommend connecting the accessory wire from your vehicle to the amp signaling wire instead, so the amp will turn on when you turn your key to the accessory or on position, bypassing the head unit.
They acknowledge there are no detailed settings available for the radio under Android 8 in the radio app. So there is no way to turn on station or channel ID for US customers.
I also let them know about another radio issue - FM Radio reception is normal, but AM reception is awful to non-existent.
Google maps is ok, directions from Google maps are mixing with other audio ok.
Feels like Android 8 on the new Joying 4GB units isn't quite ready for prime time yet... Has anyone tried to upgrade a 2GB Android 6 unit to Android 8 now that the Android 8 files are on Joying's website? Do you see the same behaviors, or am I seeing hardware issue with the brand new 4GB units? I suspect it's all software, but would be nice to know.
ddruker said:
Feels like Android 8 on the new Joying 4GB units isn't quite ready for prime time yet... Has anyone tried to upgrade a 2GB Android 6 unit to Android 8 now that the Android 8 files are on Joying's website? Do you see the same behaviors, or am I seeing hardware issue with the brand new 4GB units? I suspect it's all software, but would be nice to know.
Click to expand...
Click to collapse
The 2GB units are not compatible with the 4GB units. They need different hardware drivers and different MCU firmware as the firmware in the 2GB units is from FYT. I forgot the manufacturer of the 4 GB units but @gtxaspec knows.
There is no downloadable firmware yet for the 2GB units.
hi, i've the same unit and the password was noted into the user manual, it's 3368.
If you buy Joying android 8.0 unit the SKU like:JY-UO135N4PX5 or JY-UOS03N4PX5,password as below:
Master password:126
Password for changing logo:0000
Password for changing UI:8086
TomTom
It seams to be so hard. Again an Android HU, where TomTom navigation does not work. It let's me download the maps, but after that it crashes every time I try to load the application.
I can confirm these passwords are correct:
Master password:126
Password for changing logo:0000
Password for changing UI:8086
Other findings so far:
The illuminated buttons do work - they sometimes take a few seconds to come on after your illumination wire signals with 12V.
The logo selection with this new unit does not include Porsche or Saab. You can still upload your own custom logos.
I updated the unit to the latest (2018-4-20) release on the Joying website which is supposed to include optimizations and Zlink and my unit is now hanging at the Android text logo (right after the animated Android logo). I sent a note to Joying support for help and will also wait for a few hours to see if it comes back to life.
ddruker said:
I can confirm these passwords are correct:
I updated the unit to the latest (2018-4-20) release on the Joying website which is supposed to include optimizations and Zlink and my unit is now hanging at the Android text logo (right after the animated Android logo). I sent a note to Joying support for help and will also wait for a few hours to see if it comes back to life.
Click to expand...
Click to collapse
The same happened to me
After writing about 25 emails with Joying support I had to reflash the whole system ... loosing all my data.
For now I am really not going to try any more updates from Joying with this unit.
Really hoping for a Custom Rom & Root for this unit.
I have one of these as well. Any one find where the setting is to make the sleep mode last longer(2hrs) before it full shuts down? it seems to be locked on 30sec currently. Also it wont pair with my OBDlinkMX BT dongle. in the older MTCD units, making the BT password 1234 let you do it, but not here. anyone have any luck with BT OBD dongle pairing?
I was really leaning towards getting this unit but have been holding off because I wish it had Bluetooth 5.0, maybe I should wait a little longer since it seems to have a fair amount of bugs. I know a lot of people are happy with the Xtron since it has all the best features I just really prefer to have the buttons on the left like this unit has. Looking forward to seeing if you guys can get this squared away
peregrines said:
The same happened to me
After writing about 25 emails with Joying support I had to reflash the whole system ... loosing all my data.
For now I am really not going to try any more updates from Joying with this unit.
Really hoping for a Custom Rom & Root for this unit.
Click to expand...
Click to collapse
I was able to get my unit working again by reflashing. It took about 10 tries with three different USB cards but it finally worked. Joying support provided a file that included a system image and a Window-based chinese language USB card writing programs, along with a word document with instructions. You build the USB drive and then plug it into the left hand USB connector, and click the reset button on the front of the unit. It loads, then tells you to remove the USB drive, and then if you are very lucky it will reboot into Android.
After re-flashing, the vertical keyboard on the left side of the unit did not work. Turned out the mappings had been erased. Fix is to remap the keys - there is an option in car settings.
Current issues still present in the unit seem to be:
Unit shuts off entirely after 30-60 seconds instead of sleeping when you turn off the vehicle. My intel-based unit sleeps for several days.
No AM radio reception - static on all channels.
No way to turn on song or station identification in the radio settings for FM.
AMP-cont signal wire does not work. I've worked around by wiring my accessory wire directly to my amp's signaling wire.
Have not tried Torque and Bluetooth ODBII reader pairing yet - on my list for this weekend.
So, it's not just me...
I purchased a JY-UM135N2PX5 (PX5 2G/16G) with Android 6.0 mid to late March.
I had it on my bench through April, testing and configuring it prior to install.
After trading emails with Joying tech support, I was sent an Android 8.0 update to address a Zlink/iPhone issue.
I started my install in the car today, and discovered "no sound". I guessed that the AMP-CONT wasn't turning on the OEM amplifier. I rechecked the cables, which checked out just fine. Tried a Joying JY-UM135N2 (Intel Sofia 2G/32G Android 6) on the same harness, and it functioned as expected (turned the OEM amplifier on and had sound). I took them both back to my bench and noticed that the "AMP-CONT" on the PX5 unit did not appear to have 12V on it, while the Sofia unit did.
I did not leave the non-functional PX5 unit in the car long enough to see any other issues.
I am curious if I were to revert back to Android 6 on the PX5 unit, if it would fix the AMP-CONT issue (at the cost of breaking the Zlink/iPhone functionality)
ddruker said:
I was able to get my unit working again by reflashing. It took about 10 tries with three different USB cards but it finally worked. Joying support provided a file that included a system image and a Window-based chinese language USB card writing programs, along with a word document with instructions. You build the USB drive and then plug it into the left hand USB connector, and click the reset button on the front of the unit. It loads, then tells you to remove the USB drive, and then if you are very lucky it will reboot into Android.
After re-flashing, the vertical keyboard on the left side of the unit did not work. Turned out the mappings had been erased. Fix is to remap the keys - there is an option in car settings.
Current issues still present in the unit seem to be:
Unit shuts off entirely after 30-60 seconds instead of sleeping when you turn off the vehicle. My intel-based unit sleeps for several days.
Poor AM radio reception
No way to turn on song or station identification in the radio settings.
AMP-cont signal wire does not work. I've worked around by wiring my accessory wire directly to my amp's signaling wire.
Have not tried Torque and Bluetooth ODBII reader pairing yet - on my list for this weekend.
Click to expand...
Click to collapse
Would you be so kind as to share those files with us? This would be a good starting point for further testing and research. Simply upload to a hoster like mega.
z0rn said:
Would you be so kind as to share those files with us? This would be a good starting point for further testing and research. Simply upload to a hoster like mega.
Click to expand...
Click to collapse
Here is a link to the zip file from Joying with the firmware image for reflashing, their USB drive utility, and instructions...
https://drive.google.com/open?id=13HXHRRfuduhIYV41pjQlvsJ0o3xesNBC
Here is the reply I got from Joying support this morning in regards to the open defects I am tracking with the unit. I suspect that all of this will get fixed in subsequent software releases, it's relatively obvious stuff. Can anyone confirm if these same issues exist in the Android 8 builds on Joying's 2GB PX5 head units, or are these unique to the newest 4GB units?
Dear friend,
Please noted :
1) sorry that your system is different with Intel head unit , it do not have fast boot feature . so it will completely off .
2) for the AM receptions is bad , you need to set the proper time and zone . also the radio area choice .
3) sorry, the head unit you purchased do not have the RDS setting .
4) for the am-cont not voltage , please connect the ACC (red wire ) to your amplifier wire . then can offer 12V .
Hope your noted .
Candy
ddruker said:
Here is the reply I got from Joying support this morning in regards to the open defects I am tracking with the unit. I suspect that all of this will get fixed in subsequent software releases, it's relatively obvious stuff. Can anyone confirm if these same issues exist in the Android 8 builds on Joying's 2GB PX5 head units, or are these unique to the newest 4GB units?
Dear friend,
Please noted :
1) sorry that your system is different with Intel head unit , it do not have fast boot feature . so it will completely off .
2) for the AM receptions is bad , you need to set the proper time and zone . also the radio area choice .
3) sorry, the head unit you purchased do not have the RDS setting .
4) for the am-cont not voltage , please connect the ACC (red wire ) to your amplifier wire . then can offer 12V .
Hope your noted .
Candy
Click to expand...
Click to collapse
Are they serious? I would suggest to try the Malaysk Rom, i guess your units are MTCD and MTCE devices so maybe this rom would support the missing software like rds and the other hardware not supported by Joying
https://www.youtube.com/watch?v=WWvgrcn_As8
https://forum.xda-developers.com/an...-malaysk-roms-px5-2-4-gb-8-0-android-t3762724
Good luck!
Flemischguy said:
Are they serious? I would suggest to try the Malaysk Rom, i guess your units are MTCD and MTCE devices so maybe this rom would support the missing software like rds and the other hardware not supported by Joying
Click to expand...
Click to collapse
These units are NOT MTCD/E. Do not use the Malaysk ROM.
---------- Post added at 07:08 PM ---------- Previous post was at 06:53 PM ----------
ddruker said:
Here is the reply I got from Joying support this morning in regards to the open defects I am tracking with the unit. I suspect that all of this will get fixed in subsequent software releases, it's relatively obvious stuff. Can anyone confirm if these same issues exist in the Android 8 builds on Joying's 2GB PX5 head units, or are these unique to the newest 4GB units?
Dear friend,
Please noted :
1) sorry that your system is different with Intel head unit , it do not have fast boot feature . so it will completely off .
2) for the AM receptions is bad , you need to set the proper time and zone . also the radio area choice .
3) sorry, the head unit you purchased do not have the RDS setting .
4) for the am-cont not voltage , please connect the ACC (red wire ) to your amplifier wire . then can offer 12V .
Hope your noted .
Candy
Click to expand...
Click to collapse
I have a 2GB Android version 8.0.0 unit, but my unit is a FYT based unit like the Sofia 3GRs, unlike yours which is a QD unit.
Mine does have fast-boot as my unit is a FYT based unit, using the same hardware/SOM as the Sogia 3GR intel units.
I never used AM-reception. I wouldn't know, but I know from previous users on Sofia 3GR that they also complained about the AM reception
Which RDS-setting? This is so confusing and so not concrete. RDS is a complete set of functions. The syu/FYT based software on the FYT based units support RDS-PS, RDS-PTY and RDS-TA/TP. The latest firmware versions on FYT units (Sofia 3GR and my PX5) also support RDS-RT. They do not support RDS-AF. They implemented "something" like AF. If you use that option it does not select the Alternate Frequency of your radio station, it selects the strongest signal it can find of any station. Note that it is the software. The radio chips in all these units support the complete RDS set of functions.
Don't know about the the amp-cont wire.
You ask about and mention AM and about RDS. I hope you know that RDS can only be used on the FM signal. RDS is not available for AM.
Help
Heres a link I need help to identify my android head unit
https://app.box.com/s/o90d0lnjrqqlek5w1q6lekaj5dgsa20y
Traww said:
Heres a link I need help to identify my android head unit
https://app.box.com/s/o90d0lnjrqqlek5w1q6lekaj5dgsa20y
Click to expand...
Click to collapse
You have an Allwinner T3 chipset in your unit.
Do not use a Joying thread to ask a completely off-topic question.
I've received the same unit, facing the same issues as the OP.
Also the localisation in my language is quite poor.
surfer63 said:
These units are NOT MTCD/E. Do not use the Malaysk ROM.
Click to expand...
Click to collapse
I've bought this unit in the hope that it would be compatible with custom ROMs.
Are you saying that the unit MCU is almost unknown and that no custom ROM would be available in the near future?

Joying Car Radio

hi All
I have one problem. Joying car radio 2din android 6.0 2G+32Gb. I made softwere update. after no sound (usb,bt,sd card) only radio can I listening. What is the problem? Thank's for reading
Reset your unit to factory defaults and do/try the upgrade another time. This sometimes happens with these older sofia models.

Joying Intel AM/FM Radio Issue

So I just installed this unit in my 2002 sierra
https://www.joyingauto.com/joying-8...een-car-navigation-system-with-4g-module.html
AM and FM radio were working fine.
Drove around for about an hour. Came back to my vehicle later on radio worked for about 10 seconds and now my radio just makes a humming sound like something is turning off and on. I took the radio out, rechecked my connections (I connected the Antenna CONT wire to my blue antenna wire, and even tried switching it with the AMP cont wire). I have turned on the setting of ANTENNA ON in the unit options.
What could this be? My bluetooth and music work just fine, it is only the radio. My truck doesn't have a visually retractable antenna, but it does have an onstar antenna, so maybe it technically it is a "power" antenna. Regardless it was once working and now is not. I have emailed JOYING, and their help in broken english is useless. I have had this radio for 1 day and its already malfunctioning. I had a pumpkin px5 in my last truck that glitched here and there, this is just unacceptable on day 1. Not to mention this single din unit doesn't even click into place within the single din radio chassis/housing....
I am attaching a google drive video so that you can hear the humming I am talking about.
https://drive.google.com/file/d/117mP0K_OWPB_O4zjBE4Ur9HM95GJvJpy/view?usp=sharing
Any help is appreciated
As a guess, sounds like the tuner has failed.
marchnz said:
As a guess, sounds like the tuner has failed.
Click to expand...
Click to collapse
Is that something I can fix through software or taking apart the unit? Or will I have to exchange for a new one?

Joying bad radio reception

Hello,
I have a sofua unit of joying mcu 202.04.03 jy
The unit is connected in a 2015 outlander. The radio reception is very poor. Radio reception go on and of in certain areas that stock radio works well
I read in joying forum that there might be a faulty power antenna wire voltage.
Does anyone have solution for this or encounter this?
avn31 said:
Hello,
I have a sofua unit of joying mcu 202.04.03 jy
The unit is connected in a 2015 outlander. The radio reception is very poor. Radio reception go on and of in certain areas that stock radio works well
I read in joying forum that there might be a faulty power antenna wire voltage.
Does anyone have solution for this or encounter this?
Click to expand...
Click to collapse
Then stay with that thread as it also explains which wire to use.
Otherwise: did your previous unit use a (builtin) antenna/signal amplifier? This would mean you need it now as well.
surfer63 said:
Then stay with that thread as it also explains which wire to use.
Otherwise: did your previous unit use a (builtin) antenna/signal amplifier? This would mean you need it now as well.
Click to expand...
Click to collapse
Thank you, have checked this and add a signal amp, the radio lose signal , did not have this problem with klyde unit before , maybe radio app or an update will fix it?
avn31 said:
Thank you, have checked this and add a signal amp, the radio lose signal , did not have this problem with klyde unit before , maybe radio app or an update will fix it?
Click to expand...
Click to collapse
No, I don't think so. Note that there is a radio chip in your unit and it has nothing to do with the Android layer. The MCU firmware makes sure "everything" is received in the radio app, which is technically only a graphic shell, and the MCU sends the button actions back to the chip.
It might be an MCU issue, but if it is simply loss of signal, I guess it is in the radio chip, the connector, the cable or the signal amplifier inside the cable.
Please check with Joying: [email protected]

Lost sound from the head unit radio but not form the Bluetooth.

I had some issues with my car Android head unit and I probably played in the wrong places and now I ended with no sounds coming from the radio, but sound is coming from the Bluetooth.
The units run Android 4.4.2 on a Mstar cedric3 unit (with cortex-A9 dual core). The car is Suzuki Vitara 2016.
Before I played with the settings the radio worked.
While trying to fix some other issues, I did quite allot of stuff: factory reset, changed the MCU, changed some settings. Some where along the way I realized that the radio stopped making any sound.
To fix the radio I tried to get the MCU back to the version it was in the beginning (4.3.14-11-10-456101-150712) but apparently inside the unit I could not find this version.
I searched of this MCU file on the internet but could not find it.
There is also an option: settings -> general -> extra settings -> radio antenna power, but when I change its value to “open” it go back to “close”
Any idea what is the source for the radio not playing?
I really need your help in getting it back on.

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