I just flashed G930U firmware (Oreo RG3) on my verizon S7 and overall I'm much happier with my phone. But, sometimes when placing a call with a strong LTE signal, the mobile data disappears and becomes unavailable until the call is completed. The strange thing is that it only happens 50 percent of the time. I've changed my network settings from global to LTE/ CDMA but that doesn't fix the problem. Is this a known issue with the "u" firmware? Or is it perhaps only prevalent on this particular version I installed? Any feedback is appreciated! Thanks!
maxforwardspeed said:
I just flashed G930U firmware (Oreo RG3) on my verizon S7 and overall I'm much happier with my phone. But, sometimes when placing a call with a strong LTE signal, the mobile data disappears and becomes unavailable until the call is completed. The strange thing is that it only happens 50 percent of the time. I've changed my network settings from global to LTE/ CDMA but that doesn't fix the problem. Is this a known issue with the "u" firmware? Or is it perhaps only prevalent on this particular version I installed? Any feedback is appreciated! Thanks!
Click to expand...
Click to collapse
I don't think that the devices stay connected to 4G LTE while on the actual phonecall as it uses the data maybe for the enhanced calling?
I noticed the same change in connections on my Verizon s7 and att s4. It varies and changes during initiated outbound calls or once a call is incoming. Even seconds before incoming calls I see it drop from 4g LTE down to no internet at all. Then without wifi connected during those ones you can't get online while in call. It depends on phone Carrier like Att, Vzw, and even tracfone brand devices.
It usually cuts back to 3g or H+ and even old Edge/gprs or worse, 2g speeds until the calls are complete. Then regular 4g LTE will come back if your phone is working. This is all from personal experience so please don't take what I say over the other developers who might be able to explain what it is happening a little better.
Hope this helps either way!
P.s- It also probably depends on how strong your signal is to determine what speed you will drop down to during calls. Exp. 4g lte,4g,H+,H,3g,2g,edge,gprs,wap.
Related
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
fburgos said:
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
biomedeng said:
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
Click to expand...
Click to collapse
Though strange, this workaround fixes the issue. Thank you to fburgos for the suggestion!
So just in case anyone ever finds this issue creeps up on them, the solution is to DISABLE the SIM you are not using. It's not the most convenient workaround to swap SIMs, but the other SIM will be in Emergency Mode, so it really makes no functional difference.
On the technical side, it does appear that there is actually a bug in Android for a very uncommon network configuration. It will only appear in this exact configuration:
SIM1: Network has HSPA/3G only, no LTE or 2G to move to
SIM2: Network also only has HSPA/3G with no LTE or 2G
The non-data SIM does NOT connect to a roaming network (connects with "Emergency Only") - if it connects to a roaming 2G network, this problem does not happen.
The data SIM connects to HSPA/3G
Both SIMs are active
I'm not sure if this will happen anywhere else in the world other than having a WIND Mobile Canada SIM and Bell or TELUS Canada SIM
If anyone has insight on how to report this to Google, or someone else who can confirm my theory, that would be great!
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
biomedeng said:
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
Click to expand...
Click to collapse
I have the same problem. Do you already have solved it?
I use only one SIM card so it is not a problem two cards.
really you do not have this problem? if no one knows the solution?
compared with my htc butterfly 2 and another low-end android, one plus 2 running latest Oxygen OS has serious connectivity issues. I compared the signals strength using same sim card in same location (including being connected to the same tower) and One Plus 2 keeps dropping the connection and has really poor signal strength. I have tried the *#*#4636#*#* and tried different network modes, but none of them are helping. Its a real disappointment that the basic feature of this phone is screwed up.
I have tried with CM13 as well. Any ideas if this is a modem version issue?
odeccacccp said:
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
Click to expand...
Click to collapse
Did It.. But it seems like it didn't solve my problem..
One of my friends came from overseas a few months ago with VoLTE working on Tmobile US. At least I thought it was.
I did not think much of it at the time, but now that I have my own Z5, and can't get it to work, I'm curious.
Is there any special APN settings needed for VoLTE on TmoUS?
WHen i received my Z5, I noticed there was not any option for VoLTE. I went ahead and flashed the a singapore rom and it is here now but still cannot get it to work. I will try different settings and update.
I am also going to go through a few more roms to see if they work out of the box with it.
WIll it not ever work unlesss TmoUS certifies this device specifically? I don't think that is the case.
It's carrrier dependant
VoLTE uses the SIP protocol for communication. Aside of the implementation of the handling of such calls you would need the necessary data for registering at the server including the server's address, username and password.
I bought my international version from Amazon and turns out it is a Taiwanese version.
I can turn volte on or off but I can't tell it is working or not cause I don't know how to test it.
Testing it is pretty straightforward. Make sure you're on a 4G (LTE) network and place a phone call. Watch to see if you're signal changes to something other than where it started.
My experience is that I have 4G (LTE) in fewer places than 3G, as 4G seems to be less awesome at penetrating thick buildings. So, I don't see what the advantage/concern of VoLTE working or not is. But, I'm happy to learn.
Yakkosmurf said:
Testing it is pretty straightforward. Make sure you're on a 4G (LTE) network and place a phone call. Watch to see if you're signal changes to something other than where it started.
My experience is that I have 4G (LTE) in fewer places than 3G, as 4G seems to be less awesome at penetrating thick buildings. So, I don't see what the advantage/concern of VoLTE working or not is. But, I'm happy to learn.
Click to expand...
Click to collapse
When I make a call, the icon switch from 4G into 3G and H+ (back and forth between the two).
Does it mean no VoLte?
misbehave said:
When I make a call, the icon switch from 4G into 3G and H+ (back and forth between the two).
Does it mean no VoLte?
Click to expand...
Click to collapse
I have the same question too.
That's my understanding of the problem. With my AT&T iPhone, it stays reading LTE when I place calls.
If you see switching from LTE to another network upon dialing or receiving a call and going back to LTE once hung up it's a very strong indication that VoLTE does not work.
andiling said:
If you see switching from LTE to another network upon dialing or receiving a call and going back to LTE once hung up it's a very strong indication that VoLTE does not work.
Click to expand...
Click to collapse
THat is correct. My phone switches from 4G to H+ when on a phone call...
After many hours with t-mobile, and also at work, i was informed that t-mobiles VoLTE is proprietary and only tmoUS branded devices are usually the ones to get VoLTE to work with them.
Maybe in the future that will change, they said. oh well.
Until now every provider's solution is proprietary as the 3gpp standard is not finalized yet. So we need to be patient...
Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
eri000 said:
Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
Click to expand...
Click to collapse
This used to happen to me too, i think it was because of carrier and coverage, especially when 4G signal is low.
What i found helpful is keeping my device on 2G only when on Wi-Fi or don't need high speed cellular data.
I use this app to have a shortcut of 2G/3G/4G switch in notification panel, makes switching between 2G and 4G easier.
panart said:
This used to happen to me too, i think it was because of carrier and coverage, especially when 4G signal is low.
What i found helpful is keeping my device on 2G only when on Wi-Fi or don't need high speed cellular data.
I use this app to have a shortcut of 2G/3G/4G switch in notification panel, makes switching between 2G and 4G easier.
Click to expand...
Click to collapse
thanks for your input.
Thing is i NEVER use mobile data, it is off all the time and the apn list is empty (no profiles), i only connect using wifi. Does that still have an effect ?
I hope it is a coverage problem
eri000 said:
thanks for your input.
Thing is i NEVER use mobile data, it is off all the time and the apn list is empty (no profiles), i only connect using wifi. Does that still have an effect ?
I hope it is a coverage problem
Click to expand...
Click to collapse
It doesn't matter if you never use data, device can still connect to 3G or 4G (though in some cases an APN may be needed to connect to 4G, that depends on carrier). In your case, since you never use cellular data, you can safely set your device to 2G only. With 2G you will have better signal for sure, and it's less likely to have missed incoming calls.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
eri000 said:
Recently my s7 edge appears turned off when people try to call me. Then after a while i get the text saying someone tried to call me but the phone was off (but it was actually on). No problem making calls. It's not that you can represent it, it is totally random and not too frequent but enough to annoy me.
G935F -UAE stock nougat
Does anybody know if this is a hardware problem? a bug ,or is it the carriers fault :fingers-crossed:
Click to expand...
Click to collapse
I've had the same problem with a Galaxy J7 2015 also bought in the UAE.
Again not too often but enough to be annoying. I found that selecting 2G/3G without LTE improved the situation.
panart said:
It doesn't matter if you never use data, device can still connect to 3G or 4G (though in some cases an APN may be needed to connect to 4G, that depends on carrier). In your case, since you never use cellular data, you can safely set your device to 2G only. With 2G you will have better signal for sure, and it's less likely to have missed incoming calls.
Sent from my Samsung Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
tried 3g/2g (auto) and couldn't receive calls on my old galaxy w (same sim) i never had any missed calls and it was set at 3g/2g auto
trying 2g now
hello,
i have the same problem..i turned it on 2g but i last calls again...the problem came after the last update in btu and i am pretty sure that other users have also the same problem...
arxontas2323 said:
hello,
i have the same problem..i turned it on 2g but i last calls again...the problem came after the last update in btu and i am pretty sure that other users have also the same problem...
Click to expand...
Click to collapse
i think mine started after getting G935FOJV1DQAV csc update
From the beginning, I experience this issue and it is really a dealbreaker. A phone's main and most important feature is to make and receive calls... I constantly miss a ton of calls almost every 3/5 calls are missed. To the people who call me it says that I am outside network coverage or the call cannot be completed at the moment. At the same time I look at the coverage on the phone and it displays FULL coverage + 4G mobile data running without interruptions. When I try to call or return the missed call I don't have any problems at all. I live in Eastern Europe, the bands seem OK, they are according to the EU standards. Does anyone else have the same problem or does anyone know how to fix it? The OTA updates don't help for now, nor changing the SIM slot.
Let me start by saying that this phone works great. I had it unlocked and practically all is well. There is one issue i am having.
The phone will not automatically reconnect to LTE. My carrier does not support voLTE so it switches to 3g for calls. After a call, the phone stays on 3g and I have to manually toggle the 3G and LTE under network settings to get it to go back to LTE. My carrier uses Bands 12 and 17 and both of these bands have strong signal on the phone when connected to LTE.
I also installed the stock U1 firmware on the mobile to remove all the sprint bloat. Now this issue is the only peeve. I did factory reset it and I also reinstalled the firmware a second time to no avail. The phone did the carrier provisioning on initial start-up after sim was inserted. So I am at a loss.
I had an At&t s10+ which I sold and never had these issues and i did the very same to it as well. I was going to by the OnePlus 7 Pro but i loved the s10+ so i had to go back. It is not such a big deal because i don't make that many calls or receive so many but it is bit annoying. Any solutions?