It appears that my phone restarts itself when fully charged. It only does it randomly. A few times, I noticed when I picked up the phone after disconnecting it from the charger, I had to enter my SIM PIN, which seem to indicate a restart. However it don't happen every time so I didn't think much of it.
However, today, it was charging next to my keyboard and suddenly, the startup images pop up, which caused me to notice it, confirming a restart. Wondering if anyone else have the same experience?
Its a A2017G, stock B09 firmware.
This used to happen to me but not after charging, it would happen at random mostly during the evening.
One of the apps that I had installed was causing it, after uninstalling it the restarts became less common.
Maybe this is happening in your case too?
Its seemed like the app was conflicting with the Os or maybe another default app.
Hope this helps.
Related
Hi everyone
Annoying issue. My phone is turning off (power off) randomly. Sometimes I take it out of my pocket and it is off. Then I have to reboot again with power button.
Anyone else has the same problem?
I am using CM 5.0.5.3.
Thanks
Mine reboots regularly but my phone is stock
tararura said:
Hi everyone
Annoying issue. My phone is turning off (power off) randomly. Sometimes I take it out of my pocket and it is off. Then I have to reboot again with power button.
Anyone else has the same problem?
I am using CM 5.0.5.3.
Thanks
Click to expand...
Click to collapse
Mine is running stock & has never ever turned off . You might have a faulty phone or problem with the rom you are using.
I had the random reboot problem on stock too, but it never stayed off.
Still happens on CM, but much less often.
Can you reproduce the problem? If so keep "adb logcat" running and see what the error is.
try pulling the last_kmsg from the phone..... Some information in there. Will at least let you know if it is hardware or software crash......
thank you martin
Little help. How do you pull that particular file?
thanks a lot
its a file, probably named so becasue it contains kernel messages (errors, debug).
Located at /proc/last_kmsg
you could pull it, tail it etc
example: tail -f /proc/last_kmsg
Yup, have the same problem sometimes
Both on stock and CM
Now I am running Modacos desire rom, and so far I don't think I have hade any unexpected reboots or shut downs
I have a similar problem but mine will sometimes turn off and not go back on for about 5 mins or so, sometimes longer, pulling the battery or even plugging it into the charger doesn't even give me the orange LED. it goes completely dead. it also sometimes gets stuck into boot mode like loop. this is on a stock N1 but this happens maybe 2-3 times per month. HTC said I can send it back or have it repaired but it's too much of a hassle and at least mine doesn't have dust under the screen if the problem persist I'll prolly send it in. BTW it's not a battery issue because I have two batteries and it's happened with both. faulty phone for sure.
I've had this happen once or twice the first couple weeks I had the phone.
It started happening to me when I installed appbrain and appaware so I uninstalled both and not done it since, so for me I think it was one of those apps!
Mine has done it once, I'm guessing it was an app that did it since one time in nearly 3 months isn't that big of a deal
I am still investigating. Its wierd that it happens morewhen I put it in the pocket. Its fine when its on the table
I have the same problem. Noticed it only happens when radio signal is very weak and a phone call comes in...Don't know if that makes any sense :S
I have noticed 2 problems that only seem to have occurred after upgrading my Nexus 4 to Android 4.4.
Sometimes, for no apparent reason, the phone will simply refuse to charge. At first I thought it might be the micro USB port going dodgy but I've ruled out a hardware issue since simply rebooting the phone fixes the issue every time. I've also tried different chargers to see if that made any difference.
The second issue is that when the phone has finished charging the phone screen turns on (as it has always done), the problem is that every 2 or 3 minutes it flashes on again, and again, and again. So at night my phone screen is constantly turning itself on and off. I always thought it was stupid that the screen turns on when it has charged or removed from the charger and wish I could turn that off anyway.
shaurz said:
I have noticed 2 problems that only seem to have occurred after upgrading my Nexus 4 to Android 4.4.
Sometimes, for no apparent reason, the phone will simply refuse to charge. At first I thought it might be the micro USB port going dodgy but I've ruled out a hardware issue since simply rebooting the phone fixes the issue every time. I've also tried different chargers to see if that made any difference.
The second issue is that when the phone has finished charging the phone screen turns on (as it has always done), the problem is that every 2 or 3 minutes it flashes on again, and again, and again. So at night my phone screen is constantly turning itself on and off. I always thought it was stupid that the screen turns on when it has charged or removed from the charger and wish I could turn that off anyway.
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Click to collapse
this seems like a weird problem .. did u try resetting ur phone??? and are you on stock rom? rooted or not? some details would be helpful
zerohunk said:
this seems like a weird problem .. did u try resetting ur phone??? and are you on stock rom? rooted or not? some details would be helpful
Click to expand...
Click to collapse
Stock ROM, unlocked but not rooted. I haven't tried resetting due to the hassle of having to reinstall all my apps and setting everything up again.
Hmmm.. Is there any way the apps and it's settings be backed up EXACTLY like how they are and then restore after factory resetting the device?
Not to mention, all this WITHOUT root and being COMPLETELY stock?
So I've attempted to debug this best I could but I've come up with absolutely nothing thus far.
About a month ago, I'd say, I started having very infrequent complete lock-ups. I'd pick up the phone and try to turn on the screen and nada. It would still be running as the notification LED would sometimes pulse according to my Lightflow settings. Plugging it into my computer, it appeared as an unrecognized device and adb wouldn't be able to get anything from it. I've never had this happen while I was actively using the phone, mind.
Holding down the power button until it force shuts down and rebooting it works just fine, but it's a bit annoying and worrying to have it go blank every few days. Once, it was even completely working but the touchscreen would not respond regardless of what I tried.
I since did a factory reset, thinking it might've been a kernel issue (I was running on faux's kernel) and it went fine for a week but it just did it again... And this is on stock 4.4.2, rooted, without any new app in a long time (ie. I can't think of an app that I'd have installed when the crashing started).
Any ideas, short of writing it off as the occasional problem and planning on a much earlier replacement than initially expected?
Since day one I've had issues with random shutdowns (plenty of threads out there about it). Mine happen when the device is in use, usually when switching between applications.
In my case it disappeared after a reset but then returned after installing lollypop. I get a shutdown maybe once or twice a day. Each time the phone won't turn back on unless I remove the battery.
Just discovered that if it shuts down plugging in a power cable not only causes it to switch back on without a battery pull but it automatically starts again!
Anyone else noticed this? I'm still not sure about returning the device for a replacement! What do you think?
I've had this issue, it did stop for a few weeks without me doing anything to the device but the last couple of days it's returned. Hopefully just software related since so many people seem to have the same issue.
ben.cordy said:
Since day one I've had issues with random shutdowns (plenty of threads out there about it). Mine happen when the device is in use, usually when switching between applications.
In my case it disappeared after a reset but then returned after installing lollypop. I get a shutdown maybe once or twice a day. Each time the phone won't turn back on unless I remove the battery.
Just discovered that if it shuts down plugging in a power cable not only causes it to switch back on without a battery pull but it automatically starts again!
Anyone else noticed this? I'm still not sure about returning the device for a replacement! What do you think?
Click to expand...
Click to collapse
this is a well know issue and has been fixed via software updates, please make sure you are on the latest version firmware.
i had the problem when i first got the phone, solved problem after two updates.
weird_iris said:
this is a well know issue and has been fixed via software updates, please make sure you are on the latest version firmware.
i had the problem when i first got the phone, solved problem after two updates.
Click to expand...
Click to collapse
As mentioned in my original post I had the problem at first but a factory reset with the latest software corrected the issue. I've since upgrades via kdz to the latest lollipop rom (v20a) which brought the issue of random reboots back. As mentioned these seem different to the ones common to this device as they always happen during use of the phone and not whilst it's idle.
The only time i have random turning off is when i leave it on charge over night
Sent from my LG-D855 using XDA Free mobile app
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
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Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.