Hey,
I didn't updated my phone for quite some time and today I had some free time and I decided to update it to the latest version. I performed the first OTA update, and the process wen't really smooth. The phone booted after a few minutes, however it told me there's another system updated so I installed it as well.
However, after installing the second OTA update, my phone never booted again. it stucks in bootloop for a few minutes and then just boots to recovery.
I don't really know what to do, and although most of my data is backed up I really want to avoid wiping all the data.
The phone was never rooted and has stock recovery. How can I make it boot without wiping all the data? I did try to wipe cache already and it didn't help.
I see that there is a method called 'adb sideload' but I want to be sure it doesn't wipe data and to know which zip I should give it... Thanks!
Related
I got the OTA 5.1.1. on my nexus 7 wifi 2012 and it would stop within the installation. (I was rooted)
I try to install image and now I stuck with the message that the process com.android.phone stop.
I cannot go anywhere from there, each time this message get back.
I try 2 times to install 5.1.1 same problem
Now I try to get back with 5.1.0 ......
Solve the problem of update when get back to 5.1.0 and unroot
Now I accept the ota 5.1.1. unrooted
After all the process I get the same message process com.android.phone stop, I am in an loop with this message
Well no luck, I have to go back to 5.1.0.
You will probably have to fastboot flash the 5.1.1 system images. I flashed recovery.img, boot.img, and system.img and after rebooting to the bootloader, entered recovery and did a full factory data reset. The new lollipop booted up fine and prompted me to restore my previous apps and data. Later I flashed twrp and got back root. 5.1.1 is running fast and smooth.
Groid said:
You will probably have to fastboot flash the 5.1.1 system images. I flashed recovery.img, boot.img, and system.img and after rebooting to the bootloader, entered recovery and did a full factory data reset. The new lollipop booted up fine and prompted me to restore my previous apps and data. Later I flashed twrp and got back root. 5.1.1 is running fast and smooth.
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Click to collapse
I done the flash system with 5.1.1 but did not the full reset, I do not want to erase data user. If I see that this version is much better I will try with the full data reset.
Thanks
The message appear immediately after booting, so I cannot make any move .... It will stay there in an loop, press ok or report, do not stop this
Lachaine said:
I done the flash system with 5.1.1 but did not the full reset, I do not want to erase data user. If I see that this version is much better I will try with the full data reset.
Thanks
The message appear immediately after booting, so I cannot make any move .... It will stay there in an loop, press ok or report, do not stop this
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Click to collapse
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
Hopefully that sank in. Do not complain about device performance when doing an upgrade if you do not do a full wipe. I feel like that needs to be made a rule in this forum. I don't care if its an OTA you need to do a full wipe coming from another version to lollipop, or upgrading lollipop version to version. It has NEVER been accepted practice to not do a full wipe. There will always be some type of problem even if it is a "simple" problem.
fwayfarer said:
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
YOU. MUST. PERFORM. A. FULL. WIPE.
Hopefully that sank in. Do not complain about device performance when doing an upgrade if you do not do a full wipe. I feel like that needs to be made a rule in this forum. I don't care if its an OTA you need to do a full wipe coming from another version to lollipop, or upgrading lollipop version to version. It has NEVER been accepted practice to not do a full wipe. There will always be some type of problem even if it is a "simple" problem.
Click to expand...
Click to collapse
oooookkkkk I am backing up and I will try the full wipe installation. Hope will not lost information
You WILL lose information that's the whole point I am sorry to be the one that has to tell you. A full wipe means everything deleted, including data. Again, sorry, but it has to be done.
I recently updating cyanogen12 to cyanogen13. Things were running well but while running backup I ran out of memory.
Realised I want installing lots of old apps I no longer used so thought I would factory reset and start again!!! Found out the hard way that this is not the done thing.
Now my phone starts to boot into recovery and all that happens is the 'Teamwin' page just flashes on and off. Is there any way to get the phone back or have I bricked it?
Thank you for any assistance
Flash TWRP with ODIN again, see if it boots, if not, flash CM13 without wiping from TWRP and see if it boots then
Make sure you clear the caches from TWRP, might be an idea to wipe SYSTEM before flashing CM13 again too
As long as you don't wipe DATA or INTERNAL STORAGE, you're apps etc will remain
Went to reboot my phone after updating some apps via Google Play. I'm running stock NMJ32F. Now my phone isn't booting and is stuck on the boot animation. Let it sit for 10 min. I turn it off, then tried again a few minutes later and let it sit for another 10 min. I went into TWRP and cleared cache and let it try to boot for another few min, but it doesn't look like it will boot. Is there anyway to troubleshoot without flashing the image and losing all my stuff?
I already transferred all my internal storage, but setting up the phone again and changing all the settings of apps and the system is a tedious and time-consuming process.
If I were on another phone, I'd probably be running a custom ROM and could just reflash the ROM or kernel and then only have to change a few system settings.
EDIT: I flashed the full NMJ32F factory image and nothing was wiped! I just need to flash magisk and xposed again and I should be fine. Looks like everything was preserved. Hooray!
Hung0702 said:
Went to reboot my phone after updating some apps via Google Play. I'm running stock NMJ32F. Now my phone isn't booting and is stuck on the boot animation. Let it sit for 10 min. I turn it off, then tried again a few minutes later and let it sit for another 10 min. I went into TWRP and cleared cache and let it try to boot for another few min, but it doesn't look like it will boot. Is there anyway to troubleshoot without flashing the image and losing all my stuff?
I already transferred all my internal storage, but setting up the phone again and changing all the settings of apps and the system is a tedious and time-consuming process.
If I were on another phone, I'd probably be running a custom ROM and could just reflash the ROM or kernel and then only have to change a few system settings.
EDIT: I flashed the full NMJ32F factory image and nothing was wiped! I just need to flash magisk and xposed again and I should be fine. Looks like everything was preserved. Hooray!
Click to expand...
Click to collapse
If you only flash System, Boot and Vendor partitions are fine.
If trying to recover always try a dirty flash and clean the cache.
Also make a backup in TWRP so you can recover without losing data.
When I have TWRP, I usually backup once a week and keep the last backup.
This allows recovery with no more than a weeks worth of data lost.
Hello! I just updated to the latest OTA of OOS 5.0 and now the phone is just stuck on the screen where the white dots spin around I tried clearing cache, wiped "System settings" via Oxygen Recovery and no luck. I sideloaded the zip to my device and flashed it over the one I had on it previously. I followed this guide https://forum.xda-developers.com/oneplus-5/how-to/guide-restore-data-stuck-bootloop-n-o-t3724515 without any results! This is ridiculous. I just wanted to update to Oreo. Here are my phone details: https://imgur.com/a/n4rtR I am unsure what to try next. Should I wipe /system and flash the previous ROM zip file and try that? I can see my files but they are completely encrypted thanks to OOS, but only can I see them in Oxygen Recovery; TWRP shows nothing. Suggestions would be appreciated, thank you.
Had the same problem, had to format Data partition to get it working. Lost all data though
I was on OOS 4.5.15 with Magisk root and TWRP. Last night, uninstalled Magisk and I flashed stock recovery to update my phone. Even though I cleared cache and Dalvik, boot loop happened.
Only after a full reset, the phone boot normally. Since I had all important files backed up, I did not loose anything but it still bothers me. There should have been a more streamlined update process.
I completely bricked my device with the update, so i used this tutorial : https://www.androidexplained.com/oneplus-5-unbrick-return-stock/
I lost all my data but now it work like a charm and i was able to update properly to Oreo
hknisl said:
I was on OOS 4.5.15 with Magisk root and TWRP. Last night, uninstalled Magisk and I flashed stock recovery to updated my phone. Even though I cleared cache and Dalvik boot loop happened.
Only after a full reset, the phone boot normally. Since I had all important files backed up, I did not loose anything but it still bothers me. There should have been a more streamlined update process.
Click to expand...
Click to collapse
You have to do a full wipe (system, data, internal storage, and both cache) when going from Nougat to Oreo. That is the only way.
azeem40 said:
You have to do a full wipe (system, data, internal storage, and both cache) when going from Nougat to Oreo. That is the only way.
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If so, how could they offer an OTA for customers? Don't get me wrong, I am just wondering.
hknisl said:
If so, how could they offer an OTA for customers? Don't get me wrong, I am just wondering.
Click to expand...
Click to collapse
From what I know, you have to be unrooted and on stock recovery for that to work.
azeem40 said:
From what I know, you have to be unrooted and on stock recovery for that to work.
Click to expand...
Click to collapse
I had unrooted my phone using magisk uninstaller and flashed stock recovery. It has something to do with encryption, but I am not quite sure.
hknisl said:
If so, how could they offer an OTA for customers? Don't get me wrong, I am just wondering.
Click to expand...
Click to collapse
Very good question. Even I wanna know how it is working technically.
azeem40 said:
From what I know, you have to be unrooted and on stock recovery for that to work.
Click to expand...
Click to collapse
I was unrooted and having stock recovery, still got bootloop. OnePlus basically messed up.
Hi everyone,
I have been happy with the Marshmellow version the OS since I bought my phone when it came out (Unlocked, Encrypted). I have performed one update since I had the phone. Today, after seeing the latest posts after not being on this site for a year, I decided to make the move to upgrade to OOS 5.1.0!! Why not, nothing else going on this weekend. I upgrade TWRP to 3.2.1-1, I make a full backup, I follow the upgrade instructions... it fails with the continuous spinning balls on reboot. I Do some research... oh, it is "challenging" to upgrade but possible. No big deal, I will just restore my backup and try again at some other time. My backup restore fails Error 255, I try the fixeS I found such as unmounting data... No Luck). Can not restore the data partition. I guess I should have decrypted everything prior to backing up based on what I read later.
I at least backed up my SD card using adb prior to all this, so I decided to just reinstall ANY OS to get my phone running again for tonight. Well I have not had much luck. I downgraded TWRP to 3.2.1-0, I have tried installing:
OnePlus5Oxygen_23_OTA_033_all_1804110400_eb1766 - Originally installed with not errors but phone reboots back into TWRP after a failed 1st reboot. (I do get a "failed to mount /vendor")
lineage-15.1-20180423-nightly-cheeseburger-signed with Gapps (Gapps failed with I think a error 7)
I was messing with the data partition, wiped, formatted, etc. I am sure this is some of the issues. One other thing is that TWRP always boots to the "keep System Read only" I find this strange and had never seen before. I select to allow modification, but it seems like nothing changes on reboot.
At this point I would just like to get a stock OS image on the phone. IS there something I am missing?
https://forum.xda-developers.com/oneplus-5/how-to/guide-mega-unbrick-guide-hard-bricked-t3698370
Sounds good, let me give it a try.
I've been thru this already. Here is the simplest way to get your 1+5 back to work, while having the latest LineageOS installed. It takes a bit of time and patience, but it works:
Using fastboot, reinstall TWRP 3.2.1-1 (or newer, if any)
Wipe all partitions, namely Dalvik/ART cache, Cache, System, Data and Internal storage
Sideload the latest OOS (version 5.10 or later, if any) with Android 8.1. This version will be OK for LineageOS 15.1 and you will no longer have that stupid error 7 when installing LOS 15.1
If OOS boots into recovery and asks for passwords or PIN or schema ... click on the "forgotten" link. OOS Recovery will then remove encryption and wipe out any data that was left.
Reboot phone, and start OOS session. Do not use any security stuff (PIN or schema or whatever) that would encrypt the phone. At least not now - If necessary, you will add it at the end of this whole process.
Once OOS is working, reboot to Bootloader. Since TWRP has been erased with OOS default recovery, you will have to reinstall it.
From TWRP, wipe Dalvik/ART cache, Cache, and Data partitions. This time, do not touch System or Internal storage
Sideload Lineage OS latest version. If you need to use Google Apps (e.g. Open Gapps), sideload it now before rebooting
Reboot (you might have to reboot twice, don't worry about that).
Once booted in LineageOS, do whatever you like - add accounts, root phone, etc.
Enjoy! (you may want to shout "Vive la France!", well ... don't hesitate!)
Sorry for my poor English. If anything here is unclear to you, please let me know.
I Have no idea what happened. I came home to start working on my phone, powered it up, and boom I have Android 8.1. Ok, Whatever...
Now I wonder if I should go for lineage or not.
kuhnto said:
Now I wonder if I should go for lineage or not.
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Click to collapse
It all depends on how important privacy is to you. If you don't care, then stick to the original OnePlus firmware. If you do, then switch to LineageOS.