Ghost Touch - Asus ZenFone Max Pro M1 Questions & Answers

Recently I noticed that a ghost touch appears in the center of my mobile screen. Even though I touch at the Top or Bottom of the screen, the center part of the screen is highlighted (sample video attached) https://drive.google.com/file/d/14O_LcH3itdJUpCfNCQB0ISSteSFcVChc/view?usp=drivesdk
What is the issue?

Same issue
Its been 2 months since i experience this issue. After the September update i guess.

Issue resolved.
The reason was due to 'Apowermirror' app which I had installed in my phone. It's a mobile to pc mirroring app. Uninstalled it, restarted the phone and the issue was solved. Probably bugs in the app.

Related

Top part of screen stops responding to touch occasionally

After a while the top part of my screen will completely stop responding to touch. I can't pull down the notification area or press anything on the upper portion of the phone. After, I reboot it works for about 30 seconds and then the top part of the screen will stop working again. The only thing that will fix it is to wait it out. Maybe a few hours later it will start working again. Then a couple days later and the same thing happens. I think maybe my phone is overheating from some app or something and then it causes this to happen for some reason. That would I guess explain why it starts working after while, because the phone had a chance to cool off
Anybody else experience this?
Yes your not alone with this issue.
This happened to my galaxy S8 plus after using twitter.
I uninstalled the app but I hadn't regained the ability of touch response.
I don't have a backup device but have ordered an older model so that I can further diagnose.
In the meantime I found an app to help counteract the problem. ie. Rotation - Orientation Manager
To be clear this is the top portion of the screen from Very top to about a half inch down.
I verified by using a touch sensor test app. ie. Yet Another MultiTouch Test
I've also did the soft reset, clear cache, and since I use a third party Home Launcher reinstalled it. ie. Nova Launcher Prime
Good luck!

OnePlus 2 - Upper left corner, touch not working

Dear All,
I just received my oneplus 2 mobile three weeks ago and start facing a problem, the upper left corner of the screen is not responding to any touch, so i cant display the notification bar by scrolling the first centimeter from the left but the rest of the screen works perfectly,
I enabled the "Show touch" from the developers settings part, and when i touch this area, i can see the white circle so this means that the hardware is detecting my finger but no response occured on the mobile so it seems that the software is not responding to my actions, this problems disappears by restart but after 15 mins from the restart it occures again and disappear only by restarting the mobile, also this problems occures with the android and all applications.
any help ? !!
same problem
I have the same problem, but with a different android device called the POSH titan hd e500 running android kitkat, I'm guessing it is most likely a software problem
Nagy Saad said:
Dear All,
I just received my oneplus 2 mobile three weeks ago and start facing a problem, the upper left corner of the screen is not responding to any touch, so i cant display the notification bar by scrolling the first centimeter from the left but the rest of the screen works perfectly,
I enabled the "Show touch" from the developers settings part, and when i touch this area, i can see the white circle so this means that the hardware is detecting my finger but no response occured on the mobile so it seems that the software is not responding to my actions, this problems disappears by restart but after 15 mins from the restart it occures again and disappear only by restarting the mobile, also this problems occures with the android and all applications.
any help ? !!
Click to expand...
Click to collapse
I'd just clean install. Are you on oxygen os? It could be a bug with the whole quick pulldown thing. Why don't you try a full screen drawing app where you sketch stuff, there's one called whiteboard or something, and see if your presses detect in there. If they do, then I'd do a clean install if it is really inconvenient.
Two different model androids same problem
My brand new LG V10 and my husband's Galaxy S4 have the exact same problem. A restart will work for a short period of time. It's very frustrating. I'm running 5.1.1 and he has 4.4.4. I wonder if it could be a non system application causing this?
---------- Post added at 08:59 PM ---------- Previous post was at 08:54 PM ----------
Btw problem started a couple days ago for both of us.
try to uninstall Facebook Messenger , some users reported it works
thanks
BR
FB Messenger is absolutely the problem. We've been testing it and confirmed it across multiple platforms.
I am also facing same issue in Oxygen os version 2.2.0.
Nagy Saad said:
Dear All,
I just received my oneplus 2 mobile three weeks ago and start facing a problem, the upper left corner of the screen is not responding to any touch, so i cant display the notification bar by scrolling the first centimeter from the left but the rest of the screen works perfectly,
I enabled the "Show touch" from the developers settings part, and when i touch this area, i can see the white circle so this means that the hardware is detecting my finger but no response occured on the mobile so it seems that the software is not responding to my actions, this problems disappears by restart but after 15 mins from the restart it occures again and disappear only by restarting the mobile, also this problems occures with the android and all applications.
any help ? !!
Click to expand...
Click to collapse
I am also facing same issue in Oxygen os version 2.2.0. Anyone knows the resolution.
Madhusudhan Reddy C said:
I am also facing same issue in Oxygen os version 2.2.0. Anyone knows the resolution.
Click to expand...
Click to collapse
Like above said, try uninstalling Facbook Messenger.

N910F Multi window issue - bad borders?

Hi, i have a big issue with Multi windows splitscreen. I want a Pokemom Go and Chrome in one screen. It worked fine for three days ago, but hour ago it stopped working. Somehow, borders of PoGo app are weird (check screen). It does not react to touches outside that imaginary box. Any idea how to fix it please?
PS: there was no update that should break it. Other apps are working just fine.

Random Ghost touches

There was a time that I had an issue regarding ghost touches.
This happened (or it happens only) when i ride the bus and it is bumpy. Then suddenly while using it, i will register ghost touches and some random selection like i had controller it. And randomly tap on my screen. I have no extra phone that time and i was unable to record it but hopefully it makes sense.
These happened last january. I restored my phone in factory. Installed apps only on google play store hoping that the reason why it malfunctioned waa because i like to sideload apps and modify apps on my own. The next week i rode the bus it still persisted. Restarted my phone and boom. Its gone for a few months.
Fast forward to march i experienced it once more after 3 updates and i was hoping it will be gone since the latest software update clearly indicated that touch problem was already solved/addressed. I was riding the bus and it was bumpy and again... It registered ghost touches again..
I immediately went home and grabbed my other phone to document what happens but it cant replicate the error again. But since iam prepared. I rode the bus everyday to replicate it and document it. But it does t seem to be the case anymore.
I want to know if someone had the same experience where it registers ghost touches on bumpy roads. Iam documenting it in case someone reads it and had the same case as mine.
I did everything and i hope this is just a software problem.
What do you guys think? Is it software related or hardware related? Some poor optimization of the software with the sensors of the phone that thinks touches has been made if it is on that situation?
I had this problem but it was somewhat different. I would get random touches only when using the reddit app and while typing with swiftkey. The quick settings menu would keep dropping down from the top of the screen as if someone was constantly swiping down. It would get so bad that I had to lock and unlock my screen to fix it. It didn't matter if I was traveling or sitting still. This problem has gone away since the last asus software update.
fluster84 said:
I had this problem but it was somewhat different. I would get random touches only when using the reddit app and while typing with swiftkey. The quick settings menu would keep dropping down from the top of the screen as if someone was constantly swiping down. It would get so bad that I had to lock and unlock my screen to fix it. It didn't matter if I was traveling or sitting still. This problem has gone away since the last asus software update.
Click to expand...
Click to collapse
Ah! Thank you for your inputs!
I was trying to replicate it if i could. But hopefully mine would get fixed too. Mine was on the latest update and hopefully it isnt a hardware problem.
Ghost touch i'm facing is 2 randomly tap on notification area while using the phone...

Ghost touch issue with android 10 update

Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
kota.kamal1 said:
Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
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Click to collapse
Hi,
Yes I am also facing this issues. While I am using twitter or whatsapp it gets minimize automatically and also goes to the settings itself.
kota.kamal1 said:
Hi.does any body face ghost touch issue after the update,my phone automatically opening apps,changing settings and cant even play games,the only way to stop this is lock the screen for few seconds and the issue returns in few minutes,does any body facing this problem
Click to expand...
Click to collapse
Hi, I'm here facing the same problem. But I started to face this issue before android 10 update has arrived. After update, the issue is still there. So, I have made factory reset thrice. Still there is no use. So, I have visited service center, there they told me that to fix the issue, it will be costing around INR 4000. Thank god that at the time of purchase, I took extended warranty from Reliance digital, Three days ago they took the device and they told that repair will be done in 14 working days. Till now, I didn't know what was the exact problem but they are telling that mostly, it was a hardware problem. Hoping that the issue will be gone.
Hi, I got my device delivered today. And unfortunately the issue still persists... So, it is clear that it is not a hardware issue. I think that this issue was started from the last security patch of color os 6.
Same thing, this is a software issue.
Yes it's a software issue some people facing after cos6 c26 update
after f.10 update,the problem seems to be fixed,the phone is working smoothly now

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