MiFlash - 'cannot receive hello packet' in EDL Mode. No Fasboot - ZTE Axon 7 Questions & Answers

Hi all,
what happens until here?
A week ago i have bricked my Axon 7 (2017G). Complete dead, only red LED flashing. Search the Forum and found the instructions to disassemble the phone, shorten the Service Point and set the device into edl mode. Great, Works. Flashing the full EDL Rom via MiFlash and phone boots into Android. But then i was realizing that i have flashed the wrong linked Rom. ZTE_A2017V2.0.0B13. At this time i was not Aware that i Need 2017G Rom. Phone works, but wrong Rom.
When i tried to flash anew rom i get from miflash the message 'cannot receive hello packet. try to reset...'
I'm using Win10, several USB Ports and several MiFlash versions. When i Press Power + Vol Down i get into FTM Mode. When i press Power + Vol Up i come into 'Revoery Mode?'. Ist in Chinese.
Message from Fastboot:
'Your device Software cant be checked for corruption. Please lock the bootloader'.
What can id do, any Idea?
Regards

nukem007 said:
Hi all,
what happens until here?
A week ago i have bricked my Axon 7 (2017G). Complete dead, only red LED flashing. Search the Forum and found the instructions to disassemble the phone, shorten the Service Point and set the device into edl mode. Great, Works. Flashing the full EDL Rom via MiFlash and phone boots into Android. But then i was realizing that i have flashed the wrong linked Rom. ZTE_A2017V2.0.0B13. At this time i was not Aware that i Need 2017G Rom. Phone works, but wrong Rom.
When i tried to flash anew rom i get from miflash the message 'cannot receive hello packet. try to reset...'
I'm using Win10, several USB Ports and several MiFlash versions. When i Press Power + Vol Down i get into FTM Mode. When i press Power + Vol Up i come into 'Revoery Mode?'. Ist in Chinese.
Message from Fastboot:
'Your device Software cant be checked for corruption. Please lock the bootloader'.
What can id do, any Idea?
Regards
Click to expand...
Click to collapse
disassemble again, force EDL and flash the corresponding rom

bornlivedie said:
disassemble again, force EDL and flash the corresponding rom
Click to expand...
Click to collapse
Already done, same Story. I've disassemble again and tryed like the first time. But MiFlash says no hello package. Laptop was meanwhile rebooted to ensure that no Background processes are blocking MiFlash.
I can also force EDL Mode by 'adb reboot edl'. The Axon is then shown as 'Qualcomm HS-USB QD Loader 9008)' in the device manager. Or is there a difference?

nukem007 said:
Already done, same Story. I've disassemble again and tryed like the first time. But MiFlash says no hello package. Laptop was meanwhile rebooted to ensure that no Background processes are blocking MiFlash
Click to expand...
Click to collapse
In Windows 10, does the device manager detect the phone as Qualcomm 9008 inside the ports section? It is the way Windows detects a phone in EDL mode. You may have also some driver issue in Windows. If it is detected as BULK then you only need to install the latest Qualcomm drivers. You can find the details in this guide.

nukem007 said:
Already done, same Story. I've disassemble again and tryed like the first time. But MiFlash says no hello package. Laptop was meanwhile rebooted to ensure that no Background processes are blocking MiFlash.
I can also force EDL Mode by 'adb reboot edl'. The Axon is then shown as 'Qualcomm HS-USB QD Loader 9008)' in the device manager. Or is there a difference?
Click to expand...
Click to collapse
I had the no hello package message in Win10 with a A2017U, for me the solution was to setup to run MiFlash in Administrator mode (look for the check box under the compatibility tab), and then replugin the USB cable and restart EDL fresh.
There seem to be all kinds of cases of this occurring for various phones on the internet with various solutions, but this one worked for me this time.
It seems to be a YMMV thing.
BTW if you have an unlocked bootloader flashing the Recovery with the suitable version of Nfound's TWRP Exclusive allows a choice of rebooting into EDL(9800).
This makes getting back into EDL relatively convenient.

nukem007 said:
Hi all,
what happens until here?
A week ago i have bricked my Axon 7 (2017G). Complete dead, only red LED flashing. Search the Forum and found the instructions to disassemble the phone, shorten the Service Point and set the device into edl mode. Great, Works. Flashing the full EDL Rom via MiFlash and phone boots into Android. But then i was realizing that i have flashed the wrong linked Rom. ZTE_A2017V2.0.0B13. At this time i was not Aware that i Need 2017G Rom. Phone works, but wrong Rom.
When i tried to flash anew rom i get from miflash the message 'cannot receive hello packet. try to reset...'
I'm using Win10, several USB Ports and several MiFlash versions. When i Press Power + Vol Down i get into FTM Mode. When i press Power + Vol Up i come into 'Revoery Mode?'. Ist in Chinese.
Message from Fastboot:
'Your device Software cant be checked for corruption. Please lock the bootloader'.
What can id do, any Idea?
Regards
Click to expand...
Click to collapse
I have now used the Axon7Toolkit with Option 11 (Restore to stock) and after this flashed the 2017G with MiFlash. And it works. Don't know why.
But the Topic with the Bootloader is still open. So I'm not able to root and istall TWRP:
Message from Fastboot:
'Your device Software cant be checked for corruption. Please lock the bootloader'.

nukem007 said:
Already done, same Story. I've disassemble again and tryed like the first time. But MiFlash says no hello package. Laptop was meanwhile rebooted to ensure that no Background processes are blocking MiFlash.
I can also force EDL Mode by 'adb reboot edl'. The Axon is then shown as 'Qualcomm HS-USB QD Loader 9008)' in the device manager. Or is there a difference?
Click to expand...
Click to collapse
that's a bad connection, you must have let go of the contact too son
make sure it gets detected in your pc, hold it a couple of seconds more and then let go

Use the ADB command "adb reboot edl" instead as its the most sure fire way to ensure you are actually in EDL mode. The button combination method sometimes doesn't work as I've experienced this myself on more than one occasion.

I have the same issue. I cant flash using MiFlash. My phone stuck on black screen and no LED flash. This is what i tried to do:
1: I unlocked bootloader using MiFlash and fastboot.
2: Installed TWRP recovery.
3: Tried to install custom ROM and it installed but phone was not booting to system and it always went to fastboot mod.
4: Then i again lock the boatloader using fastboot oem lock.
5: Just after that the phone went to black screen and no LED and adb devices dont show phone listed and fastboot not working.
6: Tried Vol up and power for a minute but no LED and no logo just black screen. Tried Vol down and power plus vol up/down and power for a minute but nothing.
7: If i connect phone with PC its appearing in Device Manager as Qualcom HS-USB QDLoader 9008 (COM10)
8: adb and fastboot dont detect it. MiFlash detets but not flashing and gives No hello packet received error.
Anybody can help? Should i try flashing stock rom using MyFlash if it works for some reason? Other files are not flashing like recovery or unlock etc.

> 4: Then i again lock the boatloader using fastboot oem lock.
This is the fatal step that bricked your phone in EDL mode. Reason: To relock bootloader, your phone must be full stock first:
stock ROM, stock recovery. But you was with TWRP = custom recovery!
Fortunately, the Axon 7 is "unbrickable". And your phone is still in EDL mode, this is not the worst brick status (DFU mode).
Note: if ever your were in DFU mode, there is still DFU tool to unbrick your phone (search appropriate topic in forum).
To unbrick in EDL mode, try to EDL flash entire stock ROM corresponding to your model (A2017, A217U or A2017G), Nougat recommanded (not Oreo: not supported by many tools; not Marshmallow: too old).
Recommended tool to flash:
Axon 7 EDL tool (it has link to full stock ROM for different models)
https://forum.xda-developers.com/axon-7/development/axon-7-edl-tool-flash-backup-restore-t3750759
Note: I never get "No hello packet received error" when using Axon 7 EDL tool. Miflash is not necessary nor recommended for me (overkill, various versions).
Some advices:
- always launch Windows Device manager and monitor it to check phone connection status (COM HD-USB QDLoader 9008, or DFU, or Android device).
- try using latest stable Qualcomm HD-USB QDLoader Driver, if possible signed version. E.g. version 2.1.1.2.
- of course charge the phone fully if possible before flashing.
- check and use good USB connection cable.
- you may need to set Windows in "test mode" first (disable driver signing) to avoid "No hello packet received error"
https://answers.microsoft.com/en-us...est-mode/27b555ca-852a-44c7-b42f-c84b8eec06f2

I have a really similar issue. After updating to Oreo ROM B03, I tried to enter EDL to flash twrp (but I didn't get to this).
I couldn't boot to bootloader using the recovery options (the system was just normally starting). I tried with vol+, vol- and power at one time. After the red led blinks I released all buttons. I guess I got to EDL, but I can't quit it now.
The QDLoader 9008 (driver version is exactly 2.1.1.2) is visible COM4, but I can't do nothing with it. Same error with Miflash, Axon 7 EDL tool stopped on "Loading the programmer". I tried all combinations vol+, vol-, power to boot to the system again, but without luck. Black screen and no reaction.
After night, when I hold power the red led blinks and that's all. When I connect cable to laptop the red led starts blinking, no QDLoader 9008 visible now.
Anyone has an idea what to can I do?

I have the same issue. I cant flash using MiFlash. My phone stuck on black screen and no LED flash. This is what i tried to do:
1: I unlocked bootloader using MiFlash and fastboot.
2: Installed TWRP recovery.
3: Tried to install custom ROM and it installed but phone was not booting to system and it always went to fastboot mod.
4: Then i again lock the boatloader using fastboot oem lock.
5: Just after that the phone went to black screen and no LED and adb devices dont show phone listed and fastboot not working.
6: Tried Vol up and power for a minute but no LED and no logo just black screen. Tried Vol down and power plus vol up/down and power for a minute but nothing.
7: If i connect phone with PC its appearing in Device Manager as Qualcom HS-USB QDLoader 9008 (COM10)
8: adb and fastboot dont detect it. MiFlash detets but not flashing and gives No hello packet received error.
Anybody can help? Should i try flashing stock rom using MyFlash if it works for some reason? Other files are not flashing like recovery or unlock etc.
Click to expand...
Click to collapse
Hi,
same issue here. Using the Axon7_EDL_Tool doesn't work for me: While flashing A2017G_B03_OREO_FULL_EDL via "Flash FULL EDL" it stops with the output: Loading the programmer: prog_ufs_firehose_8996_ddr.elf
Does someone know the solution?

same thing happening today, anyone found the solution yet?

Related

A2017G Bricked Oreo

Can't seem to get any interaction with the buttons, but it is seen in windows as Qualcome HS-USB QDLoader 9008 (COM3).
How i got here.
used a update.zip to go to oreo b3
using the EDL tool i backed up the OREO (A2017B03) recovery
using the EDL tool i flashed oki's trwp and rebooted
nothing...
Tried flashing EDL packages with the EDL tool and MIFlash.
> EDL tool hangs on `loading the programmer`
> MiFlash "cannot retrieve hello packet" , "try to reset status" ,"write time out maybe device was disconnected"
Tried other USB2 and USB3 slots
Tried other USBC cables
prediction, it seems i have broken EDL mode as the device is in the state but does not do anything after that.
device does not boot or reboot into edl. stuck in this state
dalebaxter01 said:
Can't seem to get any interaction with the buttons, but it is seen in windows as Qualcome HS-USB QDLoader 9008 (COM3).
How i got here.
used a update.zip to go to oreo b3
using the EDL tool i backed up the OREO (A2017B03) recovery
using the EDL tool i flashed oki's trwp and rebooted
nothing...
Tried flashing EDL packages with the EDL tool and MIFlash.
> EDL tool hangs on `loading the programmer`
> MiFlash "cannot retrieve hello packet" , "try to reset status" ,"write time out maybe device was disconnected"
Tried other USB2 and USB3 slots
Tried other USBC cables
prediction, it seems i have broken EDL mode as the device is in the state but does not do anything after that.
device does not boot or reboot into edl. stuck in this state
Click to expand...
Click to collapse
Why do you backup the recovery? its already included in the zip file,just grab it.And OKIs twrp does not support stock oreo.
If you can boot in twrp,do it and flash a twrp for oreo from nfound and wipe everything
Predatorhaze said:
Why do you backup the recovery? its already included in the zip file,just grab it.And OKIs twrp does not support stock oreo.
If you can boot in twrp,do it and flash a twrp for oreo from nfound and wipe everything
Click to expand...
Click to collapse
i backed up the stock recovery just incase i was going to go back to it, but seeing what has happened it seems like even tho i flashed a custom recovery and didn't boot into it i am just plain stuck in a EDL state. i can't boot into recovery or fastboot as i'm seemingly stuck in EDL
dalebaxter01 said:
i backed up the stock recovery just incase i was going to go back to it, but seeing what has happened it seems like even tho i flashed a custom recovery and didn't boot into it i am just plain stuck in a EDL state. i can't boot into recovery or fastboot as i'm seemingly stuck in EDL
Click to expand...
Click to collapse
i was stuck in edl sometime ago too because i was flashing edl firmware and my laptop shutdown because empty battery.Can you enter FTM mode? hold vol down + power button.
If yes do it.Now close axon7toolkit EDL TOOL.After that open axon7toolkit and follow instructions.It will boot in edl again and try to flash firmware
Predatorhaze said:
i was stuck in edl sometime ago too because i was flashing edl firmware and my laptop shutdown because empty battery.Can you enter FTM mode? hold vol down + power button.
If yes do it.Now close axon7toolkit EDL TOOL.After that open axon7toolkit and follow instructions.It will boot in edl again and try to flash firmware
Click to expand...
Click to collapse
holding for 2 min unplugged and another 2 min plugged and nothing
FIXED
- Waited for battery to drop to 0% and the EDL loop was ended
- plugged into PC and used the buttom combo
- EDL'd ZTE Oreo Rom
dalebaxter01 said:
FIXED
- Waited for battery to drop to 0% and the EDL loop was ended
- plugged into PC and used the buttom combo
- EDL'd ZTE Oreo Rom
Click to expand...
Click to collapse
Refreshing subject because same **** happened to me
My question is how long did you wait to empty the battery? I was about 57% when phone stucked in EDL... does it drains battery when being dead-like?
yarecco said:
Refreshing subject because same **** happened to me
My question is how long did you wait to empty the battery? I was about 57% when phone stucked in EDL... does it drains battery when being dead-like?
Click to expand...
Click to collapse
I don't have my Axon 7 on me, but I would give it about a day or 2 for it to die out on its own because its standby time can be insane if you have a custom kernel.

A2017G Bricked Oreo

It seems i have bricked my device by flashing a custom recovery.
USB Debugging is enabled but OEM Unlocking is not
Can't seem to get any interaction with the buttons, but it is seen in windows as Qualcome HS-USB QDLoader 9008 (COM3)., holding buttons seems to do nothing aswell as the phone has no LED indicator or vibration.
How i got here.
used a update.zip to go to oreo b3
using the EDL tool i backed up the OREO (A2017B03) recovery
using the EDL tool i flashed oki's trwp and rebooted
nothing...
Tried flashing EDL packages with the EDL tool and MIFlash.
> EDL tool hangs on `loading the programmer`
> MiFlash "cannot retrieve hello packet" , "try to reset status" ,"write time out maybe device was disconnected"
Tried other USB2 and USB3 slots
Tried other USBC cables
prediction, it seems i have broken EDL mode as the device is in the state but does not do anything after that.
device does not boot or reboot into edl. stuck in this state

Stuck at 'bootloader unlocked' screen

My A2017G did an OTA update on its own yesterday and after that it would only display the 'bootloader unlocked' warning and go straight to DFU mode. I managed to get into EDL mode and Windows also now recognises the phone as 9008. Is there any way that I could backup data before reflashing? The key combinations work normally and I can reboot into any mode
blendomatik said:
My A2017G did an OTA update on its own yesterday and after that it would only display the 'bootloader unlocked' warning and go straight to DFU mode. I managed to get into EDL mode and Windows also now recognises the phone as 9008. Is there any way that I could backup data before reflashing? The key combinations work normally and I can reboot into any mode
Click to expand...
Click to collapse
Did you have TWRP or anything else installed?
If you don't have TWRP, install it via EDL with EDL Tool, then enter it and get stuff out via usb. You were most probably encrypted, in that case I honestly don't recall which TWRP handled stock encryption, but I guess the official one on twrp.me (axon7) does.
any reason you're still on stock, though? Friendly advice, take a hard look at the new Pie device-specific ROMs
Choose an username... said:
Did you have TWRP or anything else installed?
If you don't have TWRP, install it via EDL with EDL Tool, then enter it and get stuff out via usb. You were most probably encrypted, in that case I honestly don't recall which TWRP handled stock encryption, but I guess the official one on twrp.me (axon7) does.
any reason you're still on stock, though? Friendly advice, take a hard look at the new Pie device-specific ROMs
Click to expand...
Click to collapse
I tried flashing various versions of TWRP using the EDL tool and it always showed a success message at the end, but when I booted to recovery via the bootloader menu, it just went to DFU mode instead.
Also, i tried custom roms before but i switched back to stock for the camera quality.

Hard brick

Hey their. So i jsut bought a one plus 6t and started playing around iwth it. I tried to get twrp and i got it but when i rebooted to os i had no wifi. So i download magisk zip and flashed it. After this i got stuck in bootloop and so i wne to twrp and wiped everything except system. Then i rebooted and got this message Qualcomm CrashDump Mode Attempted to kill init! exit code=0x0000000b do_exit. Then i freaked out and accidently wipes system too. Now i think i have a complete brick as adb still works but i cant transfer any file from pc to phone because theirs no system. Please help!!!
Never wipe system and vendor on A/B devices, literally, never.
Boot twrp and flash OOS or use msmdownloadtool.
What do you mean flash OOS. Like flash a fastboot file? And what version of msmdownloadtool should I get as their is no system. Should I get 10 cause that was my last system or it doesn't matter.
Update. I left twrp after flashing a stock image and now adb doesn't recognize my phone. When booting into recovery I go into the one plus recovery. Now I'm really screwed.
Okay now im really screwed. Whenever I boot with power up or power down I get sent to the bootlaoder page that says fastboot mode products name. I cant leave this page however. On the options above the information I click reboot recovery I get sent back to this page.
UPDATE. My phone is a literal brick now. It won't even turn on. I tried to force reboot it before and after it powered off it wont turn on. Its fully charged and when connecting to charger of holding buttons nothing happens. I have no warranty so Im hoping that someone can help me.
The "bootloader page" is fastboot and that's normal because there's no system to boot, you wiped that partition... and ADB only recognizes the phone when the boot process ends and ADB is enabled in the phone.
If you press vol up + down when you connect the usb cable the phone boots in EDL (Emergency Download Mode) mode, long press power + vol up to leave that state.
Now, download msmdownloadtool from here, extract the file, power off you phone, conect the usb cable to your pc, press vol up + down and connect the usb cable to the phone, open msmdownloadtool and flash the OS.
Edit: Read this thread for more detailed instructions.
What do you mean by flash the OS. The OS in the system or do I have to download one?
whenever I plug in my device it vibrates and then goes into the fastboot page. Also adb can detect it if I type in fastboot devices.
So i go the device to work and MsM worked until 4 seconds and then It said param preload for status of connection and status of last communication says device not match image
Try with the fastboot ROM.
When i downloaded another version of MsM it did not say no image match instead it stays at 4sec and says recording download time
Can you give me instructions on how to use the fastboot room? Like after i download it what should i do with it?
Download the rom, unpack it, boot your phone in fastboot (Power + vol up + vol down), connect the phone to your pc and execute the "flash-all.bat" file, and just wait.
um what is flash-all... How does it work what am i supposed to do.
what does unpack it mean?
Hey their im going to assume you meant to unzip the file and then open the file called falsh-all.bash. In that case when i do that i get this message "error: failed to load 'images.zip': No such file or directory
Press any key to exit..." In a CMD window

stuck in fastboot after magisk update

My phone was rooted nad has an unlocked bootloader
today, i got prompted to update magisk. I had done this previously with no problem, but something must have changed with magisk, because after rebooting the phone got stuck in fastboot mode.
I tried the "hold power and volume down until the phone reboots 6 times in a row", but it didn't work. I plugged the phone to the pc and it entered download mode
is there a way to fix it myself? is download mode the same as 9008 mode?
the phone is a AWM model cross flashed to ulm, running android 9
nevermind, got the phone to 9008 mode too (detected by pc as Qualcomm HS...)
I have same problem, i get download mode but when i open lgup there is no option to choose kdz or select refurbeshed
So how did you fix it?

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