Galaxy S5 Neo Unauthorised Reset - Galaxy S 5 Q&A, Help & Troubleshooting

Hi I have my friends Galaxy S5 Neo and he done a factory reset and its ended up now showing Unauthorised Reset I have reflashed the latest software 6.0.1 with odin3 v3.13 with success but after this its still showing the Unauthorised Reset then I reflashed it with 5.1.1 with success and is still the same showing the Unauthorised Reset when it reboots and looks for the internet to get the gmail or Samsung info but says no internet connection, even though I have added my wireless key into the wifi network setting which showed connected
Do I need the PDA or the CSC firmware version for this phone
really grateful for any advise to get this back up and running for him
many thanks in advance

Once you flashed the firmware via odin did you go to recovery mode and perform a data wipe/factory reset?

guys , I'm at i don't know what the @%#%$ to do. I just bought this phone online and it is for locked . I am having the same issue, I factory reset and everything , but when it goes to connect to wifi or data. It never does it just keeps spinning and spinning never connects. Plz help. The old owner has given me his email and password to get past the FRP but I can not due to the fact I can't get past the connection part

I had this as well. I bought an S5 (not Neo) from eBay with that reported message (which the seller acknowledged up front)
Several fixes were available on YouTube, Google, and the rest. They all supposedly work on the principle of spoofing the phone to get past the lack of a browser, from which you can correct things.
None of those worked for me.
In the end, I had to prepare a USB stick with some recovery sofware on and boot the phone from that, which runs a custom APK to get you back to normal.
I know this is an old thread, but if you want, I'll try and find the information on the custom App on a stick.
PS. You will need a USBOTG cable, to be able to plug in the usb stick (or one with dual ports).
RMW

Related

[Q] Note 3 doesn't start anymore

Dear all,
I have only recently lost my IMEI und tried everything to recover it. As a matter of fact I had made a backup before and tried to restore it and it didn't work. Today, I tried doing that another time and after that I wanted to reboot my phone but after it shut down it just doesn't boot up anymore. It shows nothing, only the black screen. It seems like it doesn't react to anything, I also tried to pull the battery but that also wasn't successful. I also can't get into Download Mode.
Any ideas what I could do?
Charge the battery or try another battery first .
I did both, I charged the battery but it didn't help and I also tried another (fully charged) battery, without success.
try to connect with kies 3
Kies doesn't recognize my phone.
Service centre repair your next step .
I'll let my carrier send it to Samsung and tell them that it crashed after trying to update to Lollipop via Kies, I read that this worked in some cases. If it doesn't I'll have to have it repaired.
What do you guys think about those "USB jigs"? Do you think those could help me with my problem?
YAAAAY!
Thanks to this thread http://forum.xda-developers.com/showthread.php?t=2625332 I was able to unbrick my device and by flashing a new PIT-File and a Stock ROM even my IMEI came back. I think my partition was somehow messed up because after flashing the PIT-File it began to work properly, but I flashed the Stock ROM to have a "clean" system again and installed Cyanogenmod afterwards with success.
So how does this fix work if the phone is unable to connect or power on ..
OP yes try the usb recovery jig to see if it boots to download mode .
Well, it did help. After I had put the Image on my SDcard and removed my SIM card I was able to boot my phone, this was the main issue. The rest was child's play, I flashed the PIT-file and a stock ROM and everything was working fine again.
flash new PIT file
hi you got to flash a new pit flie. maybe something damaged your phone boot. look in here
http://forum.xda-developers.com/showthread.php?t=2625332

Soft Bricked (SM-G530W)

I was trying to upate the SUBinary and it told me to reboot. As soon as I did I get a message saying "Custom Binary Blocked by FRP" and a red text saying "Secure Fail : Kernal" help me.
It has something to do with your Google account being logged into the phone.. samsung can send signal to reset it but they won't if it's been rooted etc still trying to make sure reflash omg the phone with original rom would make it worse or not. Or maybe just reflash in the kernal. I'm on t mobile but can only find original rom on t mobile same network but we will see. I'm on my fiance a accident messaging from her phone lol or maybe just reflash the kernal the whole problem for me is I don't have a computer to try to reflash from what someone told me I may try to reflash with odin 3.90 with a tar file to the exact model number
Solution
I had the exact same problem as you but i found a fix
i know this is a very late response but who knows maybe some people will run into it
First of all you will need
-odin3
-samsung usb drivers
-g530w tar md5 file find yours here (im telus variant but bell worked for me)
https://1fichier.com/dir/OgrN3QNx
or
https://www.youtube.com/watch?v=N33i15UVCyA
g530w Pit file here
https://drive.google.com/file/d/0BzyeAt2hy6Xea0VPUDBLOWY5WU0/view
or
http://www.sammobile.com/forum/showthread.php?t=30863
and use odin to flash your phone while its in download mode connected to your computer
skip to 1:28
https://www.youtube.com/watch?v=6lki9ei2-WM
sorry for super messy post i rarely post things i hope this saves you time
This is the best and quick fix for FRP Lock
...Just follow the link: https://forum.xda-developers.com/grand-prime/help/custom-binary-blocked-frp-t3266961/page3
Worked for my SM-G530W
I had the same problem, and i used Kies3 (not compatible with my phone anyway), but if you go on toolbar to "TOOLS", "Firmware Upgrade and initialisation", it asks you for your device model (for mine i typed SM-G530W, and then it asks you for device serial number (S/N) found under the battery by the IMEI number. After this, follow on screen prompts (Restart your device in Download mode/ PDA, connect USB cable, etc), and let the software download and install (factory rom); After your device restarts, you are good to go (sometimes if it gets stuck on booting, remove battery for few second and start again.) Now you have to go back and set up everything you want, including re-rooting your device... Good luck. (My device is Galaxy Grand Prime SM-G530W Factory unlocked rom, Android 5.11.

SM-G570F Doesnt get into Recovery Mode and Download mode stuck at logo

Samsung Galaxy J5 Prime - SM-G570F
Build - MMB29K.G570FXXU1AQB5
OS - Android Marshmallow 6.0.1
I tried to root the OS. I managed to connect to ODIN and did a recovery from a recovery file shared over internet. However that recovery has a password pattern which didn't allow me to access my phone. After several attempts phone showed a message saying that phone will reset to factory settings. After which phone stuck at Initial LOGO.
Please provide some inputs in getting my phone operational.
Dear Experts, Please help!
android_sriniram said:
Samsung Galaxy J5 Prime - SM-G570F
Build - MMB29K.G570FXXU1AQB5
OS - Android Marshmallow 6.0.1
I tried to root the OS. I managed to connect to ODIN and did a recovery from a recovery file shared over internet. However that recovery has a password pattern which didn't allow me to access my phone. After several attempts phone showed a message saying that phone will reset to factory settings. After which phone stuck at Initial LOGO.
Please provide some inputs in getting my phone operational.
Click to expand...
Click to collapse
There may be two things which may be done
1. Since you've done factory reset The first boot may take some time so wait for 20min and make sure it's working
2. If it's not working yet . Then the recovery file you've have flashed is wrong or you've flashed in the wrong partition . There is also chance that you've interupted the process.
These flashing tools are somewhat complicated I've faced many problems because if any settings weren't set correctly then it would mess all your mobile and also the version you use is very important..
So, contact the developers who are working for the specified mobile for more help. Because they would have over come these issues .
Suggestion:- Never Experiment the odin on your mobile without knowing the every detail before

Killed my phone, still in warranty - or not ? please help !

Hi all !
I have a Samsung A8 (model SM-A800F) which was working great. I ran Kingo Root to try to install Youtube ad free. The next time I restarted it, it didn't load, and restarted in an endless loop to where "Samsung" logo appears (then restarted again). I booted into System Recovery and chose to reset to factory, but it didn't help. Then I tried flash it using Odin in Download mode. I installed the Windows drivers, downloaded the 6.0.1 firmware for Vietnam (where it was purchased), loaded the file into the AP field, and once verified clicked Start. The progress was frozen when reaching mid-way every time I tried, until it said "an error occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software"...
I downloaded Smart Switch and installed in Windows, but the drivers were not able to install correctly, and failed on the component referring to the ID or something... while Modem driver was installed correctly and the phone appeared in Device Manager. Smart Switch didn't recognize my phone and said "unsupported device".
Now I cannot get the phone stay constantly ON, and the screen shuts down and loads in an endless loop, to the "Error occured" screen... When trying to boot to the ODIN Download page, it loads, I press UP for Continue, and then it again shuts down and loads to "Error Occured".
I tried to charge over night but it didn't help. It does the same thing when the phone is connected to the charger...
However it seems that by IMEI it is sill under warranty. I'm not sure if I voided it :/
Here's what the Download mode page says:
ODIN MODE
PRODUCT NAME: SM-A800F
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
FAP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 0
AP_SWREV: 1
Would appreciate any help, this phone is almost new but now it's dead :/
Your warranty is not voided. Your Knox E-Fuse still intact.
Also this is for S8 not A8 forums.
Paradoxxx said:
Your warranty is not voided. Your Knox E-Fuse still intact.
Also this is for S8 not A8 forums.
Click to expand...
Click to collapse
Thanks,
I just couldn't find any A8 forum, and thought there would be more people here who can help.
Would appreciate any help on this... thanks in advance
wurlitzer99 said:
Thanks,
I just couldn't find any A8 forum, and thought there would be more people here who can help.
Would appreciate any help on this... thanks in advance
Click to expand...
Click to collapse
No worries, your phone is not dead.
Try to find a firmware that correspond to the one you got :
http://updato.com/firmware-archive-select-model?exact=1&q=SM-A800F
and use ODIN : http://dl.sammobile.com/Odin3-v3.12.7.zip
You should be good to go.
EDIT : Also for that error occurred thing, try to be faster than it by starting odin flash before it appears.
Thanks,
The problem is that neither the error nor the Odin page would stay on for more than a few seconds. Once they appear, the screen would go dark after 5-10 seconds and then the "error" page would load again (after being darks for another 10 seconds or so). So I can never have ODIN or Smart Switch connecting to the device (the drivers won't connect in Windows)... making it impossible to upload any firmware.
wurlitzer99 said:
Thanks,
The problem is that neither the error nor the Odin page would stay on for more than a few seconds. Once they appear, the screen would go dark after 5-10 seconds and then the "error" page would load again (after being darks for another 10 seconds or so). So I can never have ODIN or Smart Switch connecting to the device (the drivers won't connect in Windows)... making it impossible to upload any firmware.
Click to expand...
Click to collapse
Could you take a picture of that error ? I've never heard/seen such thing
Hi, thanks for the help !
The error is this:
http://statics1.grupoandroid.com/up...1850.jpg.d2bb2a8b77e4fba5fc6467f3d1547886.jpg
I *think* I have some direction... here's what I did/found:
- I installed Smart Switch on my Mac, and chose "Reinstall Device Driver" from the menu. Then restarted the MAC
- I loaded Smart Switch, and Chose "Emergency Software Recovery and Initialization". Then chose the "Device Initialization" tab
- Added the model number "SM-A800F" and the device's serial number (which are physically written on my device).
Smart Switch determined the firmware version to be used for initialization, as:
PDA:QC3 / PHONEG3 / CSCH4(XXV)
- Smart Switch asked to:
1. Power the device down
2. Load recovery mode by pushing Power+Vol Down+Home, then connect the device to the MAC and choose "Continue" to start the initialization...
The problem/s:
My device won't turn on at all, if I do not connect it to either the charger or the MAC (which acts as a supply source?) - which makes me think the battery is fully drained ? i.e when not connected at all, it won't power on.
But when connected to either the charger or MAC, it would bootloop endlessly. i.e it will load the "error" page mentioned above, shut down itself, reload again, shut down and so on.
(I have to mention, that when I first noticed the bootloop, I reset everything to factory settings, cleared cache etc, and it still bootlooped on the Samsung logo).
If when it shuts down during the loop, I push Power+Vol Down+Home, it would boot to ODIN recovery page, where I can push UP for the Download page, but it will still reboot and will again load into the "error" page, which will again reboot endlessly. If I take the charger off the device, it powers off and won't load with any combination of button push.
I also cannot just make it shut down when the charger is connected, using any of the possible button combinations...
I wonder:
- Is there there's a problem which prevents the battery from being charged at all ?
What's strange is that the original problem which made me get into this whole issue, was that is was endlessly booting to the "samsung" logo - but when I booted to System Recovery or Download/ODIN modes, it stopped rebooting endlessly and stayed on... it was also showing the charging indication when powered off... the battery was charging well ever since.
- Why would it bootloop when connected to the charger ? is it possible that the bootloader went bad during my attept to install firmware using ODIN ? I know it always went through the boot.img and recovery.img successfully and only got stuck at about 50% when installing system.img...
I think the current bootloop problem began only once the battery ran out of power. But why wouldn't it charge at all now ??? It's supposed to still charge in this state, isn't it ?
wurlitzer99 said:
Hi, thanks for the help !
The error is this:
http://statics1.grupoandroid.com/up...1850.jpg.d2bb2a8b77e4fba5fc6467f3d1547886.jpg
I *think* I have some direction... here's what I did/found:
- I installed Smart Switch on my Mac, and chose "Reinstall Device Driver" from the menu. Then restarted the MAC
- I loaded Smart Switch, and Chose "Emergency Software Recovery and Initialization". Then chose the "Device Initialization" tab
- Added the model number "SM-A800F" and the device's serial number (which are physically written on my device).
Smart Switch determined the firmware version to be used for initialization, as:
PDA:QC3 / PHONEG3 / CSCH4(XXV)
- Smart Switch asked to:
1. Power the device down
2. Load recovery mode by pushing Power+Vol Down+Home, then connect the device to the MAC and choose "Continue" to start the initialization...
The problem/s:
My device won't turn on at all, if I do not connect it to either the charger or the MAC (which acts as a supply source?) - which makes me think the battery is fully drained ? i.e when not connected at all, it won't power on.
But when connected to either the charger or MAC, it would bootloop endlessly. i.e it will load the "error" page mentioned above, shut down itself, reload again, shut down and so on.
(I have to mention, that when I first noticed the bootloop, I reset everything to factory settings, cleared cache etc, and it still bootlooped on the Samsung logo).
If when it shuts down during the loop, I push Power+Vol Down+Home, it would boot to ODIN recovery page, where I can push UP for the Download page, but it will still reboot and will again load into the "error" page, which will again reboot endlessly. If I take the charger off the device, it powers off and won't load with any combination of button push.
I also cannot just make it shut down when the charger is connected, using any of the possible button combinations...
I wonder:
- Is there there's a problem which prevents the battery from being charged at all ?
What's strange is that the original problem which made me get into this whole issue, was that is was endlessly booting to the "samsung" logo - but when I booted to System Recovery or Download/ODIN modes, it stopped rebooting endlessly and stayed on... it was also showing the charging indication when powered off... the battery was charging well ever since.
- Why would it bootloop when connected to the charger ? is it possible that the bootloader went bad during my attept to install firmware using ODIN ? I know it always went through the boot.img and recovery.img successfully and only got stuck at about 50% when installing system.img...
I think the current bootloop problem began only once the battery ran out of power. But why wouldn't it charge at all now ??? It's supposed to still charge in this state, isn't it ?
Click to expand...
Click to collapse
Hmmm, the thing is, the battery charging process is actually held on some kind of "mini-boot" OS on Samsung I believe, where the phone boots into a certain state, with that said mini-os to display the battery charging info and this kind of things.
My guess is that you *might* have, or more likely your phone did corrupt the flash at some point for x or y reason.
What I'd do is :
Let the phone on a charger a whole night doing its bootlooping thing. And see from there if the battery would charge.
I'd try another computer with Odin just to be sure something is not triggering the reboot process at some point.
And if all the above fails, you still have the warranty, so beside time, you would not be losing any money..
I'm going to write a long post. But I believe it will help a lot of people having a similar problem.
Long story short - problem solved! but it took much of my nerves (and time).
I'll start with the "warranty". The so-called Samsung "warranty" which basically worths nothing!
Calling Samsung international service center, they "informed" me that I must contact Samsung Vietnam, where I bought the device, although I am not there anymore... Needless to say the local dealer in my country refused to take care of this situation, saying Samsung's warranty is regional based, rather than international... which means, only Samsung in the original country where the device was sold in, are responsible for the warranty (and therefore repair!). I had a chat with a Samsung Vietnam representative, who just kept saying "I'm sorry", and refused to let me sent the device out to them for repair! asking me to "bring it to them", although I noted him a few times that I bought it as a tourist and I am not in Vietnam anymore.... Thank you Samsung !! From now on every traveler in the world will know they basically have NO WARRANTY if they buy any Samsung device in a "foreign" country while traveling abroad!
Now for the solution:
I started by letting the device staying connected to the charger overnight, which didn't help. With the OS now installed, I realize that the battery was NOT CHARGED ! it was completely drained, although connected to a charger for long hours... So, know from now on that if your boot data is corrupted, it may cause the device NOT TO CHARGE THE BATTERY at all. Luckily, my desktop PC could use the device while connected to it although the battery was empty, until the problem was sorted out. I did get a crash on my MAC tough (Log said it was USB related), while using Smart Switch, so one option is that it could not supply enough power to the device to keep it keep working at all, or working correctly... So my suggestion is to use a desktop Windows PC in this case, which can potentially provide more power to a device with 0% battery power.
After scratching my head, and considering removing the front panel for replacing the battery (a very risky procedure) I decided to keep on investigating....
I followed a youtube video who suggests that you should install Smart Switch on a PC, choose "reinstall driver" from the menu, restart the PC, then use Emergency Recovery and Initialization, enter the phone model number in the search box (as appearing on the back of the device) , and once it recognizes the model, also to enter its serial number. Here's the video:
https://www.youtube.com/watch?v=1yXQUFrEWg4
This basically brings up a popup message saying Smart Switch detects a compatible firmware for this device, and is about to download and install it. It then asks the user to do the Power+Vol Up+Home push combination trick + pushing UP once the page is loaded in order to "Continue" and bring up the ODIN Download screen, which worked for me if did that as soon as the device shuts down (in the middle of the bootloop). As I couldn't make it load at all with no charger connected, I had it connected to the charger, and once I saw the Smart Switch message asking to do the push combination, I quickly connected it to the computer using another cable which was already connected to the PC USB port on its other end.
Somehow, I could at last make Smart Switch finally start downloading the firmware from the web, and the device again disconnected (bootlooped), but luckily Smart Switch didn't care about it disconnecting, and kept on downloading the firmware. At about 85% of the progress bar state, I could find the downloaded firmware on the temp folders, which are described in this thread:
http://forum.gsmhosting.com/vbb/f777/samsung-firmware-download-belongs-his-serial-number-2038404/
I had to make sure it wasn't still downloading, and watched the "last modified" state of the file to make sure they are not being downloaded anymore. CAUTION: although the AP was not downloading anymore, I know it was probably not good as ODIN couldn't verify it when I tested it. USE ONLY SMART SWITCH !
I quickly copied the folder to which the app extracted the BL and AP files it downloaded, and finally had an officialy bootloader (BL) image, which I could use in ODIN in order to reupload a correct, "official" bootloader to the device....
I hoped the device won't bootloop in the middle, but luckily ODIN was fast enough to send the image successfully, with a "PASSED" status, and the device booted with a nice "Samsung" logo directly to a System Recovery page!
What I exactly did, was loading ODIN, then loading ONLY the BL file into the BL field in ODIN, having it verifying it, and once verified I connected the device, and as soon as ODIN recognized it, pushed START. It managed to upload the image into the device in a few seconds! It seems then, that the bootloop was not caused by a bad battery, but as a result of a corrupt upload of an AP image through ODIN - or because I possibly was using an incorrect version when I tried to upload an AP files to the device on my first attempt to flash it.
Note that I did search for the correct, compatible AP file, by country and model (on Sammobile) but it didn't' work (stuck at 50% in ODIN) ! so I really suggest everyone TO ONLY USE SMART SWITCH if they want to be sure that the correct firmware is being used, and avoid similar situations...
I then deleted the temp files from the PC (the actual ones which were in the temp folder), reinstalled the drivers from inside Smart Switch (just in case), booted the device to Download mode (WHICH DIDN'T BOOTLOOP this time), let Windows installing the drivers (checked in Device Manager), then restarted the PC, and ran Smart Switch again. I repeated the procedure of loading Emergency and Initialization, entering the model and serial number, having it fully downloading the firmware (again) from the web, and installing the firmware into the device. This time it completed the process, and I finally had the device installing and booting into a fresh version 6.0.1 of Android!
Hope it helps!

My J7 is soft bricked, please help :)

Hi all,
So my J7 2017 (SM-J730FZKDLUX) basically soft-bricked itself after an official update. Everything on this phone is stock and I never installed anything suspicious on it either.
The current situation is as follows:
Booting the phone normally doesn't work as it gets stuck on the first Android/Samsung screen.
Recovery and safe modes don't work at all: nothing happens.
Download/Odin mode works.
Samsung Smart Switch says my device is not supported while it's supposed to be...
Samsung Kies does not want to start on my PC and says "Update in progress. Unable to run Kies".
Even though it is still under the standard warranty, I've been told I would have to pay for the screen to be changed since the current screen has a scratch on it...
Since Download mode works, I've tried flashing the phone by following this guide from SAMmobile (https :// www(d0t)sammobile(d0t)com/firmwares/galaxy-j7/SM-J730F/LUX/download/J730FXXU3BRL3/247119/) as well as this guide from updato (https :// updato(d0t)com/firmware-archive-select-model?record=0E6D53429C5B11E89F15FA163EE8F90B).
Both result in Odin getting stuck on the "Initialzation" phase. I've searched on the Internet and people said to remove the SD card (I don't have one in that phone), remove the battery (impossible), use a different USB port (tried all of them), be quick (I click on the "Start" button as soon as the phone is "Added" in Odin), enable Debugging mode (well... I can't boot the phone...), make sure to install the Samsung drivers (done from https :// developer(d0t)samsung(d0t)com/galaxy/others/android-usb-driver-for-windows (official Samsung site), but that didn't change anything), using an older version of Odin (but which am I supposed to use? There are tens of them), make sure that Kies is not running at the same time as Odin (Kies was not even installed at the time), running Odin as admin (this is actually required otherwise it doesn't get passed the "SetupConnection" step unless I'm quick enough), use the original USB cable the phone came with (impossible, it was destroyed by my dog however the cable I'm using fits well in the USB port of phone)...
So what am I doing wrong? What can I do? Please help me!
PS: You'll note that my links are a bit weird, it's because I'm new to xda, sorry about that.
Blagatt said:
Hi all,
So my J7 2017 (SM-J730FZKDLUX) basically soft-bricked itself after an official update. Everything on this phone is stock and I never installed anything suspicious on it either.
The current situation is as follows:
Booting the phone normally doesn't work as it gets stuck on the first Android/Samsung screen.
Recovery and safe modes don't work at all: nothing happens.
Download/Odin mode works.
Samsung Smart Switch says my device is not supported while it's supposed to be...
Samsung Kies does not want to start on my PC and says "Update in progress. Unable to run Kies".
Even though it is still under the standard warranty, I've been told I would have to pay for the screen to be changed since the current screen has a scratch on it...
Since Download mode works, I've tried flashing the phone by following this guide from SAMmobile (https :// www(d0t)sammobile(d0t)com/firmwares/galaxy-j7/SM-J730F/LUX/download/J730FXXU3BRL3/247119/) as well as this guide from updato (https :// updato(d0t)com/firmware-archive-select-model?record=0E6D53429C5B11E89F15FA163EE8F90B).
Both result in Odin getting stuck on the "Initialzation" phase. I've searched on the Internet and people said to remove the SD card (I don't have one in that phone), remove the battery (impossible), use a different USB port (tried all of them), be quick (I click on the "Start" button as soon as the phone is "Added" in Odin), enable Debugging mode (well... I can't boot the phone...), make sure to install the Samsung drivers (done from https :// developer(d0t)samsung(d0t)com/galaxy/others/android-usb-driver-for-windows (official Samsung site), but that didn't change anything), using an older version of Odin (but which am I supposed to use? There are tens of them), make sure that Kies is not running at the same time as Odin (Kies was not even installed at the time), running Odin as admin (this is actually required otherwise it doesn't get passed the "SetupConnection" step unless I'm quick enough), use the original USB cable the phone came with (impossible, it was destroyed by my dog however the cable I'm using fits well in the USB port of phone)...
So what am I doing wrong? What can I do? Please help me!
PS: You'll note that my links are a bit weird, it's because I'm new to xda, sorry about that.
Click to expand...
Click to collapse
You should use the latest odin (3.13.1) and use an official samsung USB cable if possible. Not all cables (although it fits) are wired the same.
If the problem is hardware related at least you have warranty.
Blagatt said:
Hi all,
So my J7 2017 (SM-J730FZKDLUX) basically soft-bricked itself after an official update. Everything on this phone is stock and I never installed anything suspicious on it either.
The current situation is as follows:
Booting the phone normally doesn't work as it gets stuck on the first Android/Samsung screen.
Recovery and safe modes don't work at all: nothing happens.
Download/Odin mode works.
Samsung Smart Switch says my device is not supported while it's supposed to be...
Samsung Kies does not want to start on my PC and says "Update in progress. Unable to run Kies".
Even though it is still under the standard warranty, I've been told I would have to pay for the screen to be changed since the current screen has a scratch on it...
Since Download mode works, I've tried flashing the phone by following this guide from SAMmobile (https :// www(d0t)sammobile(d0t)com/firmwares/galaxy-j7/SM-J730F/LUX/download/J730FXXU3BRL3/247119/) as well as this guide from updato (https :// updato(d0t)com/firmware-archive-select-model?record=0E6D53429C5B11E89F15FA163EE8F90B).
Both result in Odin getting stuck on the "Initialzation" phase. I've searched on the Internet and people said to remove the SD card (I don't have one in that phone), remove the battery (impossible), use a different USB port (tried all of them), be quick (I click on the "Start" button as soon as the phone is "Added" in Odin), enable Debugging mode (well... I can't boot the phone...), make sure to install the Samsung drivers (done from https :// developer(d0t)samsung(d0t)com/galaxy/others/android-usb-driver-for-windows (official Samsung site), but that didn't change anything), using an older version of Odin (but which am I supposed to use? There are tens of them), make sure that Kies is not running at the same time as Odin (Kies was not even installed at the time), running Odin as admin (this is actually required otherwise it doesn't get passed the "SetupConnection" step unless I'm quick enough), use the original USB cable the phone came with (impossible, it was destroyed by my dog however the cable I'm using fits well in the USB port of phone)...
So what am I doing wrong? What can I do? Please help me!
PS: You'll note that my links are a bit weird, it's because I'm new to xda, sorry about that.
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Tru using portronics cable it will right fit into your jack . Try it

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