No sound, no microphone on Galaxy S8 (SM-G950F) - Samsung Galaxy S8 Questions and Answers

Hello. For some time my Galaxy S8 (SM-G950F) remains silent. It also does not pick up any more sound. Does not play anymore.
After updating the firmware on G950FXXU3CRGH (latest official firmware from August 2018) - it could have been that it is because - there is still no sound from the smartphone.
Instead, the settings for volume barely work, is very slow. The volume switch responds just as the software over settings extremely slow and has no effect.
More often, the attempt to set ends with the message "System UI does not respond".
Starting in Safe Mode, clearing the cache or updating with CSC instead of HOME_CSC was unsuccessful.
Does anyone have any idea what the problem is?
Is there any way to test if the sound hardware works?
Greetings and thanks in advance for possible solutions ...
Ann
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Just flash combination and check then flash stock rom

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http://forum.xda-developers.com/galaxy-s4/help/sound-problems-t3062732
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Probably software update caused it
I tried hard reset, how ti update the software with a screen like this
Have you looked at using Odin yet to flash your device?
Is your device rooted, unlocked?
Really more info is required at this time.
the device is not rooted its stock, i didn't use Odin to flash the device
what else you can help me with, there's any way can read data via laptop so you can assist me with

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