Related
I've been tracking and testing a bug where if you activate your N6 on Verizon, then switch the SIM to another carrier (say TMO) to test your phone will not re-connect to VZW when you put the original SIM in. This happens if you change the "Global" setting the LTE (Recommended). After you set that on TMO (or AT&T or...) the options menu only gives you 2G/3G/LTE where when activated on VZ gives you "LTE/3G/1x/Global". The only way to get the phone back on VZ is to factory reset.
Today - I just came back from a trip to Canada where in Global mode the phone roamed on one of their GSM based carriers. I didn't change the roaming mode out of Global (I know better) but when I was back in the US the phone wouldn't go back to VZW - instead went to "Emergency Calls Only" I checked the carrier settings and in the time I was in Canada (2 weeks), the Global option disappeared, leaving only 2G/3G/LTE...and no Verzion. It was done. Factory reset time.
Hope they've spotted this issue in their "intensive" testing process and that's why they are holding up the release. If not..be prepared if you roam globally on the N6 to have a dead radio when you come home and factory reset.--unless there is a service/app settings that can be easily wiped...
caveat71 said:
I've been tracking and testing a bug where if you activate your N6 on Verizon, then switch the SIM to another carrier (say TMO) to test your phone will not re-connect to VZW when you put the original SIM in. This happens if you change the "Global" setting the LTE (Recommended). After you set that on TMO (or AT&T or...) the options menu only gives you 2G/3G/LTE where when activated on VZ gives you "LTE/3G/1x/Global". The only way to get the phone back on VZ is to factory reset.
Today - I just came back from a trip to Canada where in Global mode the phone roamed on one of their GSM based carriers. I didn't change the roaming mode out of Global (I know better) but when I was back in the US the phone wouldn't go back to VZW - instead went to "Emergency Calls Only" I checked the carrier settings and in the time I was in Canada (2 weeks), the Global option disappeared, leaving only 2G/3G/LTE...and no Verzion. It was done. Factory reset time.
Hope they've spotted this issue in their "intensive" testing process and that's why they are holding up the release. If not..be prepared if you roam globally on the N6 to have a dead radio when you come home and factory reset.--unless there is a service/app settings that can be easily wiped...
Click to expand...
Click to collapse
I had the same issue (my thread is in the Q&A subforum). Nothing short of a factory reset would fix. Hopefully Google gets on this and fixes it. I travel overseas for work frequently, and the whole point of getting the Nexus 6 was so I could use one phone here and there!
I'm on ATT using a GPS version phone, and I noticed in the "Preferred Network Type" my default setting was on "Global". But it only has choices of "LTE (recommended)", "3G", and "2G". So if I switch to LTE, I have no way of changing back to Global.
Subscribing to thread for a fix.
Can you not change the network type in the *#*#4636#*#* menu to "LTE/GSM/CDMA auto (PRL)"?
I just switched back and forth. Not sure I understand what is going on here.
Edit. Ahhh but you also switched carriers, interesting.
well thats a bit concerning... I'm leaving for taiwan in a couple days and was looking forward to just dropping in a sim over there.
So even with 5.0.1 you cant go back to VZW without a factory reset?
Okay I just got back from a trip to Taiwan. I switched to 2 different carrier Sim cards.
Upon returning to the states, I popped in my Verizon sim card and everything works fine.
Yeah, just do the *#*#4636#*#* and change the network that which you'd like to connect. So for Verizon, you would choose CDMA/LTE in the drop down menu. Once you do that, your network options in the regular settings will change.
Same thing happened to me on a recent trip to Spain. I made a backup before traveling and upon return I flashed the backup to get it to work again in the states.
Sent from my Nexus 6 using XDA Free mobile app
Has anyone seen any updates on this? Is Google aware of this bug? I'm using my Moto X overseas since I don't want to factory reset my Nexus 6 when I get home. This was the whole point of getting a Nexus 6 in the first place: I could use the same phone here and home with a simple SIM swap!
Has anyone tried
fastboot oem config carrier vzw
to see if that will "jump start" the phone back to Verizon?
tcrews said:
Has anyone tried
fastboot oem config carrier vzw
to see if that will "jump start" the phone back to Verizon?
Click to expand...
Click to collapse
That did nothing for me. Tried it earlier this week
Those with the radio issues could try to flash only the radio.img using fastboot. This would let you restore the radio without having to wipe the entire device. Hopefully a fix will come when Verizon officially releases the Nexus 6.
My solution was to pop in an active T-Mobile sim, turn the phone on, and then back off, and then pop in the vzw sim.
That seemed to solve the problem.
Interesting. Wonder why a US GSM carrier would fix the problem, but a foreign GSM carrier causes it. Maybe I'll give that a try next trip (in 2 weeks).
I don't think its the matter of a foreign GSM carrier causing the problem.....
I think the problem is Verizon.
I don't hear of this issue with anyone else but Verizon customers.
I doubt it, since the inability to switch modes is present even before the Verizon SIM is inserted. I think it's a bug within Android itself.
satadru said:
My solution was to pop in an active T-Mobile sim, turn the phone on, and then back off, and then pop in the vzw sim.
That seemed to solve the problem.
Click to expand...
Click to collapse
I just tried this exact same thing after being in London and Budapest. My Verizon SIM in my Nexus 6 wouldn't register on their network. I put in the T-Mobile SIM and it did work and register with no problems. Switched back to Verizon's SIM and no luck. Still not able to register on the Verizon network.
To clarify, the verizon sim roamed onto canadian providers without problems. When I returned to a normal Verizon service area, the phone wouldn't register again (on verizon) until I popped in a t-mobile sim, and then switched back to the Verizon sim.
satadru said:
To clarify, the verizon sim roamed onto canadian providers without problems. When I returned to a normal Verizon service area, the phone wouldn't register again (on verizon) until I popped in a t-mobile sim, and then switched back to the Verizon sim.
Click to expand...
Click to collapse
Yes, that's what I did. Went to London/Budapest with the Verizon SIM roaming. Landed back in the States, no more Verizon connection on the Verizon SIM. Popped in the T-Mobile SIM and it works perfectly.
Tried doing the switch back like you mentioned, but no luck at first. Had to try a few times. Back to life now.
Thanks very much.
Hey guys, I just saw a YouTube video that was posted yesterday where the guy shows that after the update he no longer could connect with his Verizon SIM card in the axon 7. Has anybody else run into this? Mine won't be here until Monday but if this is true I'm going to be sorely disappointed. Thanks for your input.
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
I'm really glad to hear that. I'm not so sure the guy knew what he was doing either... Lol :silly:
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
Quick question for you bud. I currently have the Moto Z-Force, but I want an unlocked phone that I can root and mess around with and unfortunately this phone doesn't have that capability. Would you say this is a great alternative in terms of functionality and specs? Tia
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
tolymatev said:
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
Click to expand...
Click to collapse
I can third it lol no issues here. Mine actually has better signal after update on verizon and sms/mms everything works still no issues anywhere
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
roseykr said:
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
Click to expand...
Click to collapse
Good to know! I've had so many phones and this hardware looks so awesome for the price, but of course vzw isn't gonna play nice with it without some work. Looking forward to getting mine
Verizon still working fine for me.
After the b27 update I saw improved signal strength. I'm on page plus mvno. After driving in a fringe reception area, I lost lte,and I showed as roaming. It seemed to be using boost Mobile from what the phones network menus displayed. Axon doesn't have a mobile network setting for 'system b', only auto & home only. Tried both, rebooting each time, no fix. I ended up resetting phone, fixed it all. I then switched mobile network to home only, and hoping that it's done.
PS-after b27 I had to re-enable a couple settings, pinch for screen shot, etc.
Edit: it's now been several weeks with it set to home network only. I daily drive in fringe reception areas and have better signal strength than ever, with any phone/carrier combo. All is great, no more issues. Great phone!
For reference, I'm on page plus mvno, dropped in my activated sim from my old phone into the right-side sim slot for CDMA services. Then set to home only. Done.
Sent from my Axon 7 using XDA Labs
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Works great on VZW still. Love the phone.
methcat said:
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Click to expand...
Click to collapse
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
flyer_andy said:
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
Click to expand...
Click to collapse
#6 might not need the GSM SIM workaround anymore after the B27 update. The + sign shows up for me all the time now, even if I only have a Verizon SIM inserted.
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
methcat said:
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
Click to expand...
Click to collapse
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
methcat said:
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
Click to expand...
Click to collapse
Dang...yeah I think you're right about this. My mistake...ugh I wish they'd just make it easy! In that case I'd say Swappa would be the best route...I've bought a few phones off of there and it's always been a great experience.
What are your APN settings? I'm having issues getting my data to work on Verizon.
Salmonella lolz said:
What are your APN settings? I'm having issues getting my data to work on Verizon.
Click to expand...
Click to collapse
Mine: http://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
KyJelly69 said:
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
Click to expand...
Click to collapse
That's #9 in the above list that was posted. Need to cycle the modem state of the device.
so, can someone help me with a little clarification? did ZTE ever actually disable anything regarding Verizon on this phone? i know when people quote the webinar, it sounded like they were going to. i understand that the functionality is basically all still working, but i'm wondering if maybe i'm confused on the terminology.
in this post on reddit, i heard the same thing that has been repeated by some, and i am wondering if i have my band terminology confused. is the cdma part different from the 4g lte part(and that's why it's still working)?, or is sarah just incorrect?
SarahSchmera 3 points 9 hours ago
Axon 7
Doesn't work on Verizon yet. It supposedly has CDMA radios but the radio firmware has them disabled. ZTE can't by law enable the CDMA radios because they didn't get FCC approval for the CDMA radios. They would have to pay for the testing and then resubmit the device to the FCC to get approval before they turned on the CDMA radios through a software update.
And the device doesn't have the firmware for VoLTE, HD calling or WiFi calling on Verizon.
Click to expand...
Click to collapse
The Unlocked Moto G4 Play, XT1607, is suppose to work out the box on all 4 US carriers. Which means it should also work on all MVNO's too. So, what's the experience out there for those that are using it? any troubles getting it to activate? In particular, with verizon or sprint or their MVNO's? Is it passing Sprints FEC? whitelisted?
Personally, I've tested a CC XT1607. I had to get a SIM unlock code since it was locked to CC. It wont work on Sprint because its CC branded and therfore, not on sprints whitelist. It appears to work on GSM- I've tested with a freedompop global SIM and after putting in the APN, and it seems to work ok. However, I haven't been able to get it to connect to Verzion. I'm testing with an activated BOOM mobile "V" SIM, and haven't been able to get it to connect, even after calling BOOM support...
I'm on H2O Wireless using this phone, works fine. They are an MVNO of AT&T. I have an older Verizon SIM card laying around that I want to see if it will work in the XT1607 here soon
Tracfone BYOP here (GSM-ATT) on XT1607. Before CM, was a little finicky with APN settings. Though the real issue I had was when I lost my number (it ported back to my old phone and TF had to ship FOUR sim cards to fix). After putting CM in, I've noticed the cell antenna is more sensitive. It will show reception even when IP is unavailable (denoted by a black X on the signal icon; this happened during a recent power failure and the cell towers were at capacity). When there are multiple towers in area, it swaps between them constantly (2 bars -> 0 bars -> 2 bars -> etc.) but my LTE is still rock solid at about 10Mbit.
No issues w/Verizon on unlocked, rooted XT1607 with stock ROM. Dropped in SIM from Droid Mini (required adapter) and was off to the races. Only minor glitch was healthy spamming of com.phone.android has stopped FCs which was quickly rectified by clearing cached data. Voice and data operate with expected clarity and speed.
smithbobbyjoe said:
The Unlocked Moto G4 Play, XT1607, is suppose to work out the box on all 4 US carriers. Which means it should also work on all MVNO's too. So, what's the experience out there for those that are using it? any troubles getting it to activate? In particular, with verizon or sprint or their MVNO's? Is it passing Sprints FEC? whitelisted?
Personally, I've tested a CC XT1607. I had to get a SIM unlock code since it was locked to CC. It wont work on Sprint because its CC branded and therfore, not on sprints whitelist. It appears to work on GSM- I've tested with a freedompop global SIM and after putting in the APN, and it seems to work ok. However, I haven't been able to get it to connect to Verzion. I'm testing with an activated BOOM mobile "V" SIM, and haven't been able to get it to connect, even after calling BOOM support...
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My xt1607 is working fine on Ting MVNO using their GSM side that is on the T-Mobile network. I've seen band 12 (700 MHz extended range) occasionally and VoLTE seems to be used.
I've used my XT1607 on T-mobile (briefly), AT&T MVNO (FreedomPOP), and Sprint. Also roamed in about 8 other countries in Europe and Asia via Sprint Global Roaming, and used prepaid SIMs to access 2 non-USA GSM/LTE networks.
Works great on all GSM/LTE networks.
As usual, Sprint's crappy network technology gets the short end of the stick. On stock ROM, PRL/profile updating usually works, but **non-stock ROMs cannot update it**.
If you are going to run a non-stock ROM on Sprint, **back up your EFS partitions** before flashing to a non-stock ROM; restoring them will help you fix network connectivity issues without the hassle of flashing back to stock.
Just as the title says, has anyone successfully used an unlocked, Verizon branded LG G6 (VS988) with a third party sim (for data and making phone calls? Which country are you in, which sim cards are you using, any attempts abroad/traveling, etc?
Bought a mint unlocked Verizon LG G6, confirmed it was unlocked by two Verizon reps over the phone, and one in-person Verizon rep in my city. With the in-person rep (as well as on my own of course), we could not get my T-mobile, Three (a UK sim), and Project Fi to work with the phone, for data/phone/SMS.
Not surprisingly, when he inserted a Verizon Sim, of course it worked. The rep genuinely tried his best to help, but in the end was like "sorry, ¯_(ツ)_/¯ " and said it was probably an unresolveable network problem, and yes, that the phone was definitely unlocked (checked his database).
Before I came to his shop, though, I spent a couple hours at home tinkering with ALL the phone settings (set up a verified APN, toggle global/LTE-GSM-CDMA options, set data roaming ON), and the best I could get was the G6 successfully connecting to T-Mobile for all of 30 seconds (I could surf the web, but NO phone calls), then losing all bars of connection and cutting out entirely. Toggling airplane mode allows you to connect for at most 30 seconds at a time, also, weirdly enough.
What gives? I confirmed the sim cards worked on my other unlocked devices (LG G5, 1+5, Xiaomi Redmi), and I really want to use this G6 here (USA), but more especially, while I am traveling abroad and looking to use whatever country's local sim cards.
Lastly, do you think rooting this phone and installing a custom ROM would help the issue? I prefer not to return this phone because I got a decent deal on it (through ebay's 20% off) and everything else about it is awesome.
Hi
While not strictly the same, I have Verizon LG V20 VS995 with a similar problem with my EE sim which will not register properly and when it does it is only 3G instead of 4G/LTE but keeps dropping off. Where I differ from you is that I can use an O2 sim and get both calls and 4G/LTE data with it. I live in UK. Hope this might help.
Sent from my VS995 using Tapatalk
My G6 is the unlocked us997, but the wifes is the Verizon Unlocked G6. UNFORTUNATELY I have yet to get her MMS messages working on it for her but everything else works perfectly fine, on TracFone sim (on AT&T network), ... And FYI, only the bootloader unlocked LG G6 can be rooted, all the carrier version, whether they're network locked or unlocked, they're most definitely bootloader locked, thus no root :<P
I got the same phone as you...I live in the Dominican Republic using a Claro chip...Bought the phone from ebay unlocked. So there is something you must talk with verizon so they unlock it. On the other hand we cant root our phones only the europe and US version can be rooted.
Have you checked if this phone has a region locked on it? And if it's removed by placing that 5 minutes-long phone call?
Also, once the SIM (non-Verizon SIM) did you check the APN settings if they are the correct one for your carrier?
I have a similar problem
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
Bump
physics.dor said:
I bought an unlocked Verizon G6 vs988 on ebay (the listing actually said US997).
I managed to get it to work for phone calls and sms but could not set the data.
I manually set the APN but it would not stay "chosen".
I got all the settings but when I chose it and closed the screen it got unchosen (unchecked) and I did not get a data connection.
is there any custom rom for this model?
would a firmware for the us997 work on this model?
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Click to collapse
If you are in U.S. it should work fine with AT&T and T-mobile, as long as correct APN has been entered. once you enter the new APN, you must select the 3dots, on top right and save, once the new SIM inserted, just go back to APN and select the correct APN.
If you are outside U.S, the LG G6 Verizon unlocked does not have B1 (2100) which is required by most GSM carriers out side US, so you can get 3G or in most cases 2G (E) network only. LG G6 AT&T unlocked works fine outside US, but it does not have CDMA technology and can't be use with Verizon or Sprint. hope that helps
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
My issue is partially solved in that when I 'reset network settings' and then re-add my APN (for mint) it automatically turns on mobile data. Using the other 'mobile data' buttons (as I mention below do not work).
And now that mobile data is on - I use airplane mode to turn it off, and turn on wifi (because i have google voice I still get voice calls). Anyway this works if you have a similar problem.
I am wondering if this issue would exist if I used a Verizon MVNO (instead of Mint/t-mobile) ?
(so by it being offically "unlocked" actually is not really true - when i first bought the phone I messaged LG and they suggested i needed to send it into them so it could be re-flashed. They would charge me for it and I would lose my phone for about 2 weeks - which is a pain, and not worth the expense)
sammyDC said:
Hi , I have a similar problem. I bought vs988 verizon version and popped in a MINT sim. I had issues setting it up but eventually got it work via the pull down menu in the 'settings' at the top that said 'mobile data off - turn on?' - now this has vanished- can I get this back ?
The mobile data button in the notification tab and the actualy mobile button in the mobile data section in 'settings' do not work (and never have) - they always ask me to contact verizon.
So what do i do ? I have no mobile data now. And it's a pain.
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Click to collapse
I have the verizon version of lg g6 and it works perfectly fine in Nigeria with all nigerian sims:mtn,airtel,glo,9mobile and even works on 4g let but I set the network mode to global and I receive calls and sms promptly
I have a LS997 that I purchased from eBay a few years ago. I kept the phone at 7.0 and I definitely was able to set the APN. I used it on T-Mobile for test, I was able to enter fast.t-mobile.com as APN and everything works. I then used it on Tello (Sprint network).
I was told that I can switch to GSM, since it is T-Mobile's network, I thought no problems. Ordered the GSM SIM, activated. After I swapped the SIM, I realized that the APN cannot be set. There is simply no "..." menu like I use to. All I see is a greyed out word of "otasn" in the APN list.
I tried putting in a T-Mobile SIM. It works. I see a grayed out fast.t-mobile.com APN with a unselected radio button. But internet works and everything.
STILL NO "..." MENU.
It seems my ability to edit APN has somehow been taken away. I doubled checked the Android version is still 7.0 ZVC and I have not upgraded it.
I honestly don't know how the V20 ended up like this. Can someone help me out?
Tried installing an app that edits APN. It managed to bring up an APN setup menu. I can see the familier setup page but everything is grayed out and cannot be edited.
nookin said:
Tried installing an app that edits APN. It managed to bring up an APN setup menu. I can see the familier setup page but everything is grayed out and cannot be edited.
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Click to collapse
Try to go to options, then system updates, then select uicc unlock. Usually unlocks sim for apn if able.
Mysticblaze347 said:
Try to go to options, then system updates, then select uicc unlock. Usually unlocks sim for apn if able.
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That doesn't seem to do anything. I also found a post mentioning installing Pulse SMS app allows changing APN. That didn't work either. I am really puzzled why the ability to change APN were gone. I am certain that I was able to add APNs. At least right now, it can detect T-Mobile SIM and use its APN automatically (likely because I entered it in the past). I am worried that once I factory reset the phone, even that is gone.
nookin said:
That doesn't seem to do anything. I also found a post mentioning installing Pulse SMS app allows changing APN. That didn't work either. I am really puzzled why the ability to change APN were gone. I am certain that I was able to add APNs. At least right now, it can detect T-Mobile SIM and use its APN automatically (likely because I entered it in the past). I am worried that once I factory reset the phone, even that is gone.
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There is a small app that can add an additional APN entry that might work here as some people have done this on the Sprint LG G8. Have a look at this set of comments for the link of the app.
But you should also be aware that some time next year, your LS997 will stop working for phone calls since it can't get VoLTE on T-Mobile, so once they take down both 2G and 3G networks, it will become a data-only device in the U.S.
C D said:
There is a small app that can add an additional APN entry that might work here as some people have done this on the Sprint LG G8. Have a look at this set of comments for the link of the app.
But you should also be aware that some time next year, your LS997 will stop working for phone calls since it can't get VoLTE on T-Mobile, so once they take down both 2G and 3G networks, it will become a data-only device in the U.S.
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I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all. Something to do with new network merge tool they have. Its called TNX.
Mysticblaze347 said:
I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all. Something to do with new network merge tool they have. Its called TNX.
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Click to collapse
I was already referring to full T-Mobile here. The LS997 isn't configured to get VoLTE at all, so all calls would still just go through 2G/3G on any network. It's easy to check by having cellular data on with Wi-Fi off and making a call and see if the LTE icon stays on or immediately switches to 3G or below.
For the few of us on rootable LS997 models, there might be a wild experiment to try by running US996 firmware and see if VoLTE can get enabled on there.
Mysticblaze347 said:
I read that if you go to TMobile and get a new sim that we can still have service. Just be fully TMobile. No Sprint at all.
Click to expand...
Click to collapse
C D said:
I was already referring to full T-Mobile here. The LS997 isn't configured to get VoLTE at all, so all calls would still just go through 2G/3G on any network. It's easy to check by having cellular data on with Wi-Fi off and making a call and see if the LTE icon stays on or immediately switches to 3G or below.
For the few of us on rootable LS997 models, there might be a wild experiment to try by running US996 firmware and see if VoLTE can get enabled on there.
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Click to collapse
I found a board for a rootable ls997, but I currently have just root shell sadly. Oreo here. Old full root died. I may be screwed. We shall see in a few months. Unless tmobile version will work fine still. I may be forced to downgrade (upgrade). I dont have tmobile version, but if I were to get another v20 maybe only option aside from an us996. I hate this forced crap. V20 days maybe closing up. Super sad n stuff.
Didn't mean to change topic, but was just saying.
Mysticblaze347 said:
Didn't mean to change topic, but was just saying.
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You're not too far off-topic since the future of the LS997 on T-Mobile still concerns OP here. My MVNO already stopped new Sprint network activations and started moving to Verizon, so I jumped over to T-Mobile prepaid and finally let go of my LS997 as my daily driver. I could still mess around later this year with US996 firmware and let you know what I can find.
But if you want to stick with your unrootable LS997, then you still have plenty of time for next year. From what I read, T-Mobile will shut down their 3G network by July 1st, 2022 while no official date has been set for turning off their 2G portion. However, even with 2G and 3G still working for calls, if you ever happen to be in a spot where there's only an LTE band signal without 2G/3G, then you won't be able to make or take calls there.
So the only safe way to keep going on a V20 with T-Mobile is to get their H918 model. But even then, you're still limited to Android Oreo, which some apps may eventually abandon as they might raise the minimum requirement to Pie or higher at some point.
C D said:
You're not too far off-topic since the future of the LS997 on T-Mobile still concerns OP here. My MVNO already stopped new Sprint network activations and started moving to Verizon, so I jumped over to T-Mobile prepaid and finally let go of my LS997 as my daily driver. I could still mess around later this year with US996 firmware and let you know what I can find.
But if you want to stick with your unrootable LS997, then you still have plenty of time for next year. From what I read, T-Mobile will shut down their 3G network by July 1st, 2022 while no official date has been set for turning off their 2G portion. However, even with 2G and 3G still working for calls, if you ever happen to be in a spot where there's only an LTE band signal without 2G/3G, then you won't be able to make or take calls there.
So the only safe way to keep going on a V20 with T-Mobile is to get their H918 model. But even then, you're still limited to Android Oreo, which some apps may eventually abandon as they might raise the minimum requirement to Pie or higher at some point.
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Click to collapse
As of today I got a message saying my device needs to upgrade or sim upgrade to keep service after 1/1/21. https://www.sprint.com/en/support/cdma-retirement-legal-notice.html
Mysticblaze347 said:
As of today I got a message saying my device needs to upgrade or sim upgrade to keep service after 1/1/21. https://www.sprint.com/en/support/cdma-retirement-legal-notice.html
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Click to collapse
If your LS997 is SIM-unlocked like OP's, then you could get a T-Mobile SIM card and keep going until T-Mobile shuts down both their 2G & 3G networks next year. Just be aware that no Sprint-branded phone will pass T-Mobile's IMEI checker. But you should have a VoLTE-compatible backup phone ready to go if you start running into LTE-only or low-signal areas.
FWIW, I factory reset my LS997 V20 (still on Android 7.0) and I still cannot edit the APN. Even worse is that I now cannot use it with T-Mobile since the fast.t-mobile.com APN is gone. I regret resetting it. It is now useless as a smartphone since Sprint CDMA is history and phone cannot pick up LTE signal from other LTE carriers.
I have no idea why my LS997 lost its ability to edit APN even though I did not accept software updates. There does not seem to have any way to bypass the APN write protection.
nookin said:
FWIW, I factory reset my LS997 V20 (still on Android 7.0) and I still cannot edit the APN. Even worse is that I now cannot use it with T-Mobile since the fast.t-mobile.com APN is gone. I regret resetting it. It is now useless as a smartphone since Sprint CDMA is history and phone cannot pick up LTE signal from other LTE carriers.
I have no idea why my LS997 lost its ability to edit APN even though I did not accept software updates. There does not seem to have any way to bypass the APN write protection.
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Click to collapse
To me it sounds like sim relocked. Might need to call tmobile/Sprint to unlock again. You could also try rooting (since you have rootable firmware [under zvd]) or temp root; then use an app called shortcut master lite and edit apn that way. I am not sure if app works without root access. I really don't know otherwise. Dumb when crap auto happens. If your sim is unlocked again. You may not need apk to edit apn again.
I guess V20 has a different way of locking the SIM. The modem seems to be SIM unlocked but the phone's firmware prevents me from editing or adding APN. And they seem to be good at it as I have tried multiple methods to no avail.
In addition, I don't know how T-Mobile/Sprint could unlock the phone since phone does not ask for unlock pin.
Maybe rooting would work, if my firmware can still be rooted. I might as well just throw in a new OS since updating firmware will relock the APN. I
As far as I know, only software versions up to ZV7 (security patch level date of May 1, 2017) can get full root. On those versions, you could freely edit the APN values within a hidden menu, and those options seem to be gone on later software.
Sprint phones are notorious for having grayed out APN settings out of the box or after factory resets or major Android version updates. When they're grayed out, you pretty much have to hope that whatever default APN values the phone reads from your SIM card are the ones you want. Otherwise, you'll have to find another way to edit the values. The small app I linked earlier from the G8 is an interesting approach, but it appears to require ejecting the SIM card with the phone staying on which is not possible on the V20 since the battery blocks the card slot, so I'm not sure if that method can be applied to the V20.
I think Sprint and T-Mobile do SIM-unlocking by connecting to a remote server.
This is actually the 2nd LG LS997 I bought off eBay. I think both phone comes with ZV7 or so. The first phone I tested that it is unlocked and I let it upgrade 1 after another until it reached Android 8 and I lost data. Since the seller advertised the phone as unlocked, I didn't have issue returning the phone.
The 2nd phone I am more careful and I stayed at ZVC. I verified that I can edit APN and all even after factory reset. I think the reference about ZV8 is that user cannot edit APN using the Hidden Menu trick beginning ZV8. But supposingly, my phone is unlocked so APN can be edited. But throughout the internet, there are LS997 users reporting phone is locked again after upgrading to Android 8.
On top of that, I am not sure how my phone was unlocked as I also discovered that if I enable secure boot (require PIN during boot) will disable APN editing. I have no idea why they are related. My guess is that my phone isn't unlocked via official means and maybe someone messed with the bootloader in order to unlock.
I am rethinking my options:
1. Root my phone (since I am still on Android 7) and try APN editing using root privilege (not sure what app to use)
2. Root my phone and install LineageOS. Since it is a different firmware, I assume there won't be APN write protection.
3. Upgrade phone to Android 8 and try calling T-Mobile to unlock (I was never a Sprint customer).
4. Try eBay seller who can remote unlock phone for ~$7. They claim they can unlock LS997 with Android 8. It is a lot of hassle as I won't use my regular computer for this type of activity.
Option 1/2 and 3/4 are mutually exclusive.
C D said:
As far as I know, only software versions up to ZV7 (security patch level date of May 1, 2017) can get full root. On those versions, you could freely edit the APN values within a hidden menu, and those options seem to be gone on later software.
Sprint phones are notorious for having grayed out APN settings out of the box or after factory resets or major Android version updates. When they're grayed out, you pretty much have to hope that whatever default APN values the phone reads from your SIM card are the ones you want. Otherwise, you'll have to find another way to edit the values. The small app I linked earlier from the G8 is an interesting approach, but it appears to require ejecting the SIM card with the phone staying on which is not possible on the V20 since the battery blocks the card slot, so I'm not sure if that method can be applied to the V20.
I think Sprint and T-Mobile do SIM-unlocking by connecting to a remote server.
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Click to collapse
My bad, I thought zvc was the root able for some reason. ZV7 yes. Its been awhile and lil under the weather. Brain is scrambled lol.
So... you mean my ZVC is not rootable?
nookin said:
So... you mean my ZVC is not rootable?
Click to expand...
Click to collapse
Zvc has arb I believe. Damn Sprint. Only other way for Root possiblity would be temp root. Not full root, but you would at least have root shell. https://forum.xda-developers.com/t/3-18-71-perf-root-root-shell-for-lg-v20-variants.3990145/page-5. Download on page 5 at top post. Instructions on first page. I know this works for oreo. Not too sure about Zvc.