Wonder anyone got this problem, make outgoing call or incoming call, no voice from internal speaker. But if I press "Speaker On" during call I can hear the voice of the other party.
Playing music song playback sound ok, only during call conversations , both outgoing & incoming, I can't hear any sound unless I turn the speaker-phone on.
seems there is a problem in the phone speaker, though the main speaker is working properly.
Tried hard reset and also changed the SIM, but to no avail.
Any advice? Thanks.
Balendra
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Same Problem
hello guys !
I have the same problem. I Tried hard reset and also backup my system and nothing...What's this?
Any advice? Thanks.
Sony Ericsson Xperia
I also have this phone and i cant hear anybody during a call, i have tried resetting the phone, but still the same problem, if anybody knows a way to resolve this please let me knows i really like this phone
balendra68 said:
My problem has been solved. I had created a backup of my system with SPB backup and it restored my phone back.
I think the problem arose after installing oldSAP speaker phone, which routed the incoming and outgoing call audio via speakerphone.
However, I cant understand that if it was a software problem, why could'nt it be solved by Hard reset.
Any suggestions ?
Click to expand...
Click to collapse
My problem with the phone speakers resurfaced, sometimes they behaved and sometimes did'nt, thereby forcing me to turn the speakerphone on for listening to calls.
I finally took my phone to a nearby Mobile Repair Shop. The mechanic told me that it was a common problem in most phones and the only way out was to change the phone speakers. The speakers available were Chinese ones for Rs 150 and what he called original ones for Rs 300. I opted for the latter and he replaced the speakers within 5 minutes, whether he changed the speakers or just refittted the Originals after cleaning? I do'nt know. However, problem solved since then.
I have same problem for about 5months which was described in the first post, and can't solve this problem...any help?
I am also facing the exact problem!!! It was working fine until I accidently did the factory reset... now I have installlllled OS many times with diff vrs. & from stock to diff customized roms but the problem still persists!!!! wondering wat happened!!
Just brought a widlfire 3 weeks ago running on Android 2.1. It was working alright till yesterday when i cannot hear any incoming call unless i put the phone on speaker. Had tried resetting to factory setting but did not work. Anyone can help? Appreciated.
Maybe broken incall-speaker that on the front side of the phone :/
thanks. looks like you are right. will have to send for repair. sigh.
When I'm on a call, sometimes I can't hear the caller but the other party can hear me. It happens randomly & usually when I'm in a middle of a conversation. Anyone experience this?
I've tried hard-reset but it still happened. Sometimes I can be on the call for 30 mins or more & it doesn't happen. Something wrong with the hardware?
Very interesting....
Matt
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
ephumuris said:
Got to say i don't make many phone calls so i have no idea when this issues started but here it is...
When i make a phone call the sound cuts out intermittently. It's almost like someone presses a mute button for half a second or so. So i miss maybe one or two words the caller says. They can hear me fine the whole time the issue is just on my end and it is over speaker and regular calls.
I have restored to factory image and it is the same. On the Three UK network.
Was thinking of maybe trying a different sim card to see if thats any better but it's a pain to test. Has anyone got this issue or got any ideas on what it could be?!
Click to expand...
Click to collapse
I am from Canada and am experiencing this problem as well. The weird part is, if I make a call through Facebook messenger or skype, it works perfectly fine...so I don't think it's a hardware issue.
Have you figured out a solution to this problem?
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
Hello everybody
I'm new here and I like to discuss something very weird.
Sinds 3 months I'm the owner of my Xiaomi mi A1 on android one. No problems at all and except of the camera I like the phone very much.
Sinds a week of three some weird symptom has started.
Sometimes when I am calling someone there is no sound incoming and outgoing. The person on the other side can't hear me and I don't hear the other person. There is also no connections or dialing sound when starting the phone call. I can see on my display that the other person accept my call because the timer is starting to count. The strangest thing is that this is only the first time I make a call; usually in the morning. When I quit the call en call again there is no problem and the audio is working as it should be. Also incoming calls is no problem and works well.
I tried everything I found on internet, reset my device several times . Also removed the SD card etc. Reset all settings etc.
I don't know what what to do.
I also have an Samsung gear S3 frontier with Bluetooth communication and also reset this watch several times without success. When I disconnect the watch the problem stays.
Hopefully anyone can help me.
Reply to this thread
Roy_Teunissen
Royaldelux said:
Hello everybody
I'm new here and I like to discuss something very weird.
Sinds 3 months I'm the owner of my Xiaomi mi A1 on android one. No problems at all and except of the camera I like the phone very much.
Sinds a week of three some weird symptom has started.
Sometimes when I am calling someone there is no sound incoming and outgoing. The person on the other side can't hear me and I don't hear the other person. There is also no connections or dialing sound when starting the phone call. I can see on my display that the other person accept my call because the timer is starting to count. The strangest thing is that this is only the first time I make a call; usually in the morning. When I quit the call en call again there is no problem and the audio is working as it should be. Also incoming calls is no problem and works well.
I tried everything I found on internet, reset my device several times . Also removed the SD card etc. Reset all settings etc.
I don't know what what to do.
I also have an Samsung gear S3 frontier with Bluetooth communication and also reset this watch several times without success. When I disconnect the watch the problem stays.
Hopefully anyone can help me.
Reply to this thread
Roy_Teunissen
Click to expand...
Click to collapse
I'm using S3 Frontier with OnePlus 3 and facing similar issue from the day one. 30% of calls (whether It's incoming or outgoing) are without sound and the I had to make the calls again. Waste of money. Then i stopped using Phone Audio for the watch and using for notifications only.