Hi. I just received a brand new out the box replacement Headunit from Joying and Im fearing its brand new defective. When I pair my phone to the device and try to make a phone call, the entire call (both inbound and outbound) is completely mute. There's no audio and I cannot hear anything on the call. When I switch the audio source back to my phone even while on the call I can hear everything fine. I checked my bluetooth settings on my cell phone and they all seemed okay. Phone Audio is enabled, likewise Media. I rebooted, unpaired and re-paired both my phone and head unit. Nothing works... I cannot hear what the other party is saying.
Music and videos all work fine, however; I ALSO cannot hear the touch button input when I touch the screen like I could on my older unit. What happened?
Im worried the MCU might be bad.
Please check whether you have connected the external microphone well,you can check this blog:https://www.joyingauto.com/blog/post/how-to-test-and-check-mic-issue-for-joying-android-head-unit/
SummerLiu said:
Please check whether you have connected the external microphone well,you can check this blog:https://www.joyingauto.com/blog/post/how-to-test-and-check-mic-issue-for-joying-android-head-unit/
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Hi, the issue isn't the microphone, I am unable to hear any audio from the call itself which means I can't hear who I am talking to. This is different from the issue where no one can hear me. I tried even with the external microphone completely disconnected and got the same results.
One thing noted from that blog is checking the speaker wire, I'm using the same radio harness as I was using on my older defective 6021 motherboard and the one before that. I compared the coloring on the wiring harness and pinouts on the connector and they look exactly the same so I don't believe its a speaker wire issue either. When I play regular my front speakers work fine.
I am noticing that the equilizer seems to think my front right speakers are my front left and it thinks my front left speakers are my front right. The back speakers seem to be configured properly (when I select back audio only plays out the back, when I go front right audio plays out the front left, and vice versa.) I checked the wiring and the front right and properly connected to the front right wires, as are the front left and so forth... I went and redid the entire radio harness (which worked fine for 2 Joying Sofia Intel units before this one.) and it did not help. Also still no bluetooth phone calls. bluetooth AUDIO works fine but when I make a bluetooth phone call, it is COMPLETELY mute on both ends. I can't hear them and they can't hear me, regardless if the mic is connected or not.
Need4Camaro said:
I am noticing that the equilizer seems to think my front right speakers are my front left and it thinks my front left speakers are my front right. The back speakers seem to be configured properly (when I select back audio only plays out the back, when I go front right audio plays out the front left, and vice versa.) I checked the wiring and the front right and properly connected to the front right wires, as are the front left and so forth... I went and redid the entire radio harness (which worked fine for 2 Joying Sofia Intel units before this one.) and it did not help. Also still no bluetooth phone calls. bluetooth AUDIO works fine but when I make a bluetooth phone call, it is COMPLETELY mute on both ends. I can't hear them and they can't hear me, regardless if the mic is connected or not.
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Did you select no amp in the car settings?
Yup
https://www.youtube.com/watch?v=rmW-05bJc58
gtxaspec said:
Did you select no amp in the car settings?
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Yup
https://www.youtube.com/watch?v=rmW-05bJc58
I took the car to work today and had two additional people test their phones on the unit but we replicated the same issue. One was an iPhone and the other was an Android. While they can play bluetooth music through the unit, bluetooth phone is still completely mute, even with the external mic connected. We tried with the AMP setting configured to "IN" as well but it made no difference. I am still not getting any audio from my phone to the stereo.
I am certain all the wiring is correct. I am using a METRA adapter to my car stereo which splices into the Joying unit and it has worked fine on all previous Joying units. The Metra Harness follows the same universal stereo wiring code (white and white black / grey and grey black are front speakers) and connects to my car's factory harness. Also in the equilizer settings, although left and right audio is incorrect, front and rear audio is functioning properly. If I select only rear, only rear speakers play and if I select only front.. only front speakers play.
Did you fix it?
Need4Camaro said:
I took the car to work today and had two additional people test their phones on the unit but we replicated the same issue. One was an iPhone and the other was an Android. While they can play bluetooth music through the unit, bluetooth phone is still completely mute, even with the external mic connected. We tried with the AMP setting configured to "IN" as well but it made no difference. I am still not getting any audio from my phone to the stereo.
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Hi my friend,
Did you find the way to fix your issue? 'cause I'm experimenting the same with mine... no audio througt phone calls.... would you share the solution if you found it?
TIA
same here no audio for Bluetooth calls. completely mute.
stereo joying JY-JO002N4 SC9853i
Anyone find a fix for this? Having the same issue. Unit is JY-UO139N4
Related
Hi, I have an XDA Serra, very pleased with this phone so far, the only downside is battery life, but hey I can live with that.
I am using it in the car for Sat Nav (Co Pilot 6) or in car holder for calls on the move.
Unfortunately the sound generated from the handset speaker isn't great and therefore I would like to be able to either use a car holder that amplifies the sound, or use the phone through the a car stereo.
My current stereo is pretty basic so I am looking to change it for a Bluetooth model, however I would like to know what works and which model to buy (not too expensive).
I would like to be able to 1) hear phone calls 2) run co-pilot 3) play music through the car stereo. Is it possible to do this through a BT capable Stereo? anyone got this working succesfully?
Cheers, Blair
There is another issue with the sound: as the speaker ist on the back side of the phone, most car holders will cover the speaker, so the volume goes down. Same happens when you lay it on the table.
re
dark_lobito, thanks for your response, I must admit I didn't pick up on that at first, just checked my car kit and it appears that the speaker is not fully covered, but is blocking some of the speaker.
I bought this http://www.expansys.com/d.aspx?i=169986 which is OK for the price, and gives enough sound for a quiet room indoors. It's not amazing but is good enough for using as a portable radio/music player, but not in the car.
I have been looking and there are quite a few car stereos with BT audio streaming, as well as phone capabilities. But I need to know if it works as I want it to before splashing out.
I am hoping somebody has got these functions working with a BT Car Stereo to advise me.
Cheers, Blair
My car has an Auxilliary input, so I used the adapter that came with the phone and plugged the charger and Aux In wire to the phone. That sends the sound through the speakers of your car.
Also when you use the adapter that came with the phone it lets you use the microphone also so it works perfectly.
re
samz465, thanks for reply, but I'm not sure what u mean? The only adapter I got with the phone (O2 XDA Serra version) was a cable that allows u to connect to a 3.5 jack.
Sorry to be a pain, any pictures showing what adaptor you mean?
Cheers, Blair
Can I jump in here?
I have the HTC Pro too (Sprint)
I also have a car with an IPOD input
Well tonight I connected that to the phone's dongle via the 3.5mm input.
It sounds so good with my speakers ..BUT when I connect the USB headset that came with it, and make a phone call, they can't hear me but I can hear them just LOUD
Am I doing something wrong?
jeff
You might want to check out the Motorola T605 - Bluetooth hands-free car kit. It has stereo BT profile and an FM transmitter.
Might save you the cost and installation of a new head unit.
I've never used the T605 so I can't vouch for how good it is.
i've bought a car kit fm transmitter from ebay & made a quick review of it here. it works ok but you can only charge it if you don't use the fm transmitter & vice versa, it does not have a speaker unfortunately... does the job ok otherwise. decent/good enough sound for GPS & even for music playback
Too get better sound you should also try SRS WOW HD. It boosts volume and certainly clears up the mumble. Voices are recognizable as voices instead of monsters coming out of a can.
What microphones are you guys using for the Joying Sofia units?
When I make calls the other party always complains about poor audio quality coming from me so I'd like to improve that - if possible
bogdi1988 said:
What microphones are you guys using for the Joying Sofia units?
When I make calls the other party always complains about poor audio quality coming from me so I'd like to improve that - if possible
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You may want to do a test just recording with the microphone, just to make sure the microphone is the issue. Also try changing the mic sensitivity settings in the car settings, see if that helps. I was using the external mic that came with my unit for a few weeks with no complaints. It seemed to work better on the lower sensitivity level in the car settings.
I finally ended up using the microphone that was built in my car headliner already. I just connected a 3.5mm plug to the 2 wires going to the old head unit. It seems a bit softer than the joying mic, but much less background noise.
I have purchased 3 different Joying head units and they all work for recording voice with both internal or external microphones and using a voice recording app but none of them work during a Bluetooth call. Any ideas? I'm stumped. Tried windows phone, android phone and then iPhone. Maybe a bad batch that are all missing a connection to the Bluetooth module?
Hi Cabela,
Which unit do you currently have, I am experiencing similar problems and the manufacturer advised me to disconnect the external mic.
Have you found a work around...
I purchased from Seicane this Android 8 radio for my 2007 Jeep Grand Cherokee With Boston Acoustics Premium Sound System. SKU: 102954 Model:S09206G
It is using MCU: ZHAN_(NOR)__90_C9RD6686_CAN(A)PX5D1808140
It looks like is is using the s200 platform
I am having the following issues:
1) When I am on a phone call I can not hear Bluetooth audio from my car speakers. The microphone is working during calls and I can hear streaming Bluetooth music from my car speakers fine when I am not in a call.
2) I do not hear any audio when speakers are faded all the way to the front using the software equalizer. I hear sound from all speakers when it's faded all the way to the rear instead of just the rear speakers. This issue could be related to the previous issue about no audio during Bluetooth calls since the Bluetooth calls probably only play audio through the front speakers.
3) Sometimes I do not get any audio out of the radio. I never get audio when I use the remote start feature on the car. I have to turn the car off, open the door, close the door, lock the car, unlock the car, open the door, close the door and then turn it back on. When I do this it starts to work again. This could be an issue with the can bus adapter not powering on the premium Boston Acoustics sound system amplifier.
Is there an MCU firmware update available for this radio or is there another solution?
Thanks for you time!
Good day friends,
2 days ago i bought and installed this unit
Alps 8227l demo
Yt9216b.
Android 8.1 go
Everything works great except calling, while calling the partner on other side hears his own voice like echo with delay of 2 seconds, reducing the volume eliminates echo slightly, but makes it nearly impossible to hear
I tried to decrease mic sensitivity from mtk-hardware-audio-headaet-mic ,but did not get the desired result
Car is mitsubishi pajero 2006 with rockkford audio system( maybe the rockford amplifier does not get along with this aftermarket head?)
Any suggestions?
Panazero said:
Good day friends,
2 days ago i bought and installed this unit
Alps 8227l demo
Yt9216b.
Android 8.1 go
Everything works great except calling, while calling the partner on other side hears his own voice like echo with delay of 2 seconds, reducing the volume eliminates echo slightly, but makes it nearly impossible to hear
I tried to decrease mic sensitivity from mtk-hardware-audio-headaet-mic ,but did not get the desired result
Car is mitsubishi pajero 2006 with rockkford audio system( maybe the rockford amplifier does not get along with this aftermarket head?)
Any suggestions?
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Click to collapse
Did you find any solution?
amit_coolcampus said:
Did you find any solution?
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I have YT9216B device even i faced the same issue while calling the person on other end was unable to hear as the onboard mic is weak also the cable connecter which were used didn't had any connector for external mic so i replaced the RCA cable which contain external mic socket and just plugged in external mic and eventually the issue got solved without doing changes to mic sensitivity in engineering mode.
here is the link to refer : https://www.aliexpress.com/i/1005001344944286.html
Shreyas17 said:
I have YT9216B device even i faced the same issue while calling the person on other end was unable to hear as the onboard mic is weak also the cable connecter which were used didn't had any connector for external mic so i replaced the RCA cable which contain external mic socket and just plugged in external mic and eventually the issue got solved without doing changes to mic sensitivity in engineering mode.
here is the link to refer : https://www.aliexpress.com/i/1005001344944286.html
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Can we connect through audio call anyhow?
amit_coolcampus said:
Can we connect through audio call anyhow?
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Sorry didn't get what you said
Hey guys. I have a Joying headunit and recently i was on a call via bluetooth and the other person said they can here buzz sound so I decided to do some test and started voice recording on the headunit and found out that when car parking lights or headlights are on, it records that buzz sound. Lights off and the sound is gone. Anyone would know, why?
Wen you say you were on a call with BT, can you clarify what you mean. You had a bluetooth headset on in your car connected to your HU? Your HU was getting getting phone call how? Also BT? to you phone? Or you mean your HU was BT to your phone but you were using the HU mic? If your sing BT headset that seems odd and more likely an issue with your headset. IF however you mean you were using BT to connect phone to HU(aka handsfree) and you were using the HU mic(or external mic) welcome to the chinese head unit party. The mics and the internal components are poorly shielded from engine and other electronic noise. Only thing you can really do is buy a better external mic and see if it helps.
gottahavit said:
Wen you say you were on a call with BT, can you clarify what you mean. You had a bluetooth headset on in your car connected to your HU? Your HU was getting getting phone call how? Also BT? to you phone? Or you mean your HU was BT to your phone but you were using the HU mic? If your sing BT headset that seems odd and more likely an issue with your headset. IF however you mean you were using BT to connect phone to HU(aka handsfree) and you were using the HU mic(or external mic) welcome to the chinese head unit party. The mics and the internal components are poorly shielded from engine and other electronic noise. Only thing you can really do is buy a better external mic and see if it helps.
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That's typically from too much power draw in your cars electrical system. Which can also mean you have some poor grounding. It doesn't hurt to start adding ground straps all around the car. Ground battery to chassis, ground block with ground of battery, ground body with block etc. Inside the car behind the head unit, you can ground your ground wire with a T connection to somewhere metal in the dash. That will help with the buzzing sound while your lights are on and functioning.
well if he's talking about sound on a bt headset,that's something very different, but I assume he meant standard hands free.