Hi, I recently bought a 16Gb DVP on WinMo7 and for three weeks had no Wifi problems at all. It recently stopped finding my home WiFi router.It finds both neigbours routers but mine is missing from the list.
I then got an update notification for the Mango update which I competed. the router didn't return in my list of networks immediately but about two days after.
It has now dissapeared again but 'Mango' has the added 'Advanced' button to see 'known neworks'. My home router is in this lst but I cant access the settings or force any paring.
I've tried the obvious of turning it off and on. I've reset my router, reset my phone back to a clean boot of windos 7.5 (mango) and still no results for finding my router. All the other phones in the house and all laptops find it fine so I can only presume it is the DVP.
Details:
OS version - 7.10.7720.68
Firmware Version - 2250.1800.7720.219
Don't know if this helps.
Does anyone hav any idea why and what I can do to resolve it.
thanks
Jock
Try changing the SSID (name of your wireless network) to something else and see if your DVP can see it and make sure the SSID is not hidden.
Thanks, tried that last night. No luck I'm afraid.
On the router admin now and It's all as it should be fom my service provider settings.
I have a full signal of my neighbours router and just don't understand why it's chosen mine to not even find. When it appeared last time it was after turning the router off all night. I tried that again last night but it didn't appear this morning when I turned it back on.
Confused !!!
Jock
have you been able to connect to and maintain future connections to other wireless networks? if the same problems happens with other networks, I'd run a factory restore on your phone as it seems there might be a software issue. However if you can connect and then are able to re-establish a Wifi connection to other networks then I'm stumped!
I've just changed the SSID to something completely different and it's appeared and I'm now connected again.
All I can say is that it connects to the router for around a week and then the network dissapears.
Short of changing the name every 7-10 days I can't really see another resolve.
In answer to your other question, I haven't really used it on other networks.
I'll see how it goes with this new name.
Thanks for all your help and suggestions
Jock
After reading other posts, this might be an issue with the .219 firmware that you are on. Just keep checking for updates. You could try a hard reset of the phone and then a reboot of the router
Also make sure your router is set to either B or G mode. Check my post here: http://forum.xda-developers.com/showthread.php?t=1324949
Thanks, I did a hard reset when it first went off, still found nothing when it re-booted. I'll keep an eye out for the firmware update.
Thanks again.
My phone just started doing this as well. Very frustrating as I cant download large updates and I dont want to exceed my data cap. I am totally fed up with this phone!
Fixed. Called Dell. Long press network name. Press delete. Press network name when it shows again. Reenter password. Works!
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
This didnt work still the same
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Godmyster said:
This didnt work still the same
Click to expand...
Click to collapse
Set Google public DNS in your router
Ok i just found out its only doing it at home, i tried wifi and my work and it works perfectly doesnt disconnect and connect, but at home it does, though it never did it before and i didnt change or do anything to my router or my phone which i find very strange.
thanks for the help guys i appreciate it a lot, does anyone know what i can do?
have you found a fix to this yet? I'm having the same issue and getting ready to just return the phone and buy something else. My home network is fine, the other tablets, phones, laptops are having 0 issues, Yet my GS5 is either dropping or something, it seems to run horrible slow and things just time out.
Godmyster said:
does anyone know what i can do?
Click to expand...
Click to collapse
No, and the reason that we don't know is that you didn't provide any useful details about your situation.
If you think that someone can do more than make a random guess implies that you think that there are only one or two possible causes. But most issues, including this one, have hundreds of possible causes. So random guesses are not terribly useful. Nor are we psychic, so the only way to efficiently narrow it down is to look for anomolies in your configuration. Which you haven't described.
You should be providing as much technical detail as possible, e.g. what is your home router model & it's firmware version and configuration details, phone firmware version, any specific error messages, any observed pattern, a logcat if you can and anything else that seems relevant.
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Have you tried changing the channel on your router?
Sent from my Nexus 7 using Tapatalk
Change the router channel
Change the router SSID
Default the router comfiguration
Change the router operating mode
Update the router firmware
Move the router to a different location
Use a different router
Unplug your neighbours new 50,000 watt pirate radio station
Update your phone firmware
Buy a different phone
Sacrifice a piece of triple chocolate gnocche cake to the pagan God of chocolate and wifi
All random guesses with roughly equivalent (and small) chances of success.
Or one could try troubleshooting the issue methodically.
.
Solution
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
IranDev said:
Hey guys,
I had this problem before, This is an issue with your samsung device and your ISP. They aren't compatible with each other.
Solution:
You must just block clients3.google.com in your modem/router. You can use Block Web Sites section in your modem/router.
Every thing has a solution.
Enjoy your device WIFI.
Click to expand...
Click to collapse
I have teh same issue on my S5 Cricket. The WIFI does NOT disconnect. Its connected however I don't have internet connection. Turning the WIFI on and OFF fixes the issue, for a short while until it happens again in an hour. Sometimes I slick on a link and wait and wait just to find out the darn WIFI is not connected to the internet. (probably not even connected to my router properly eg, I cant see my laptop shared drives for example).
This has something to do with saving battery or somthing. WIFI internals shut down, even though the icon on top of the screen still shows I'm connected.
Smart Network Switch
Godmyster said:
Hey there,
Got an S5 i bought in april and so far loving it but just recently about a day or 2 ago my phone keeps disconnecting and connecting when im at home on my WIFI which never happened before, has anyone had this issue before?
appreciate the help people
Click to expand...
Click to collapse
Your phone thinks that your WiFi is unstable and dumps the connection to go back to 4g. Why exactly, who knows, but it's easy to turn off the "smart" network switch. Simply hold down the WiFi icon for 2 seconds to get into the connections section. Right there at the top is the smart network switch section ... just uncheck the selection box. Easy.
Lastly, people like fffft need to get over themselves. The fix for the original poster's question was easy, but since fffft didn't know it, he decided to instead attack in order to make himself feel superior. How sad and pathetic does someone have to be to troll forums looking for opportunities to attack and belittle someone else?
minin0la said:
I do not have the issue, but maybe you can try this.
1. Open phone dialer (Phone App)
2. Dial *#0011#
3. The ServiceMode screen will be open. When it is open. Tap on menu button on top right.
4. Select "WiFi"
5. Find "WiFi Power Save Mode"
6. Press the "ON" button to turn the "WiFi Power Save Mode" off. (It will show as "OFF" if it is off)
7. Your WiFi will be off and on again.
8. Try to reconnect to the Wifi.
Click to expand...
Click to collapse
The issue is resolved simply by going to the advanced settings in Wifi and disabling 'Always allow scanning'.
Hope this helps.
same issue with my s5
Airax said:
You haven't got smart network switch turned on? (under WiFI settings) it'll do that if it thinks you WiFI connection isn't stable.
Click to expand...
Click to collapse
I had the same issue. I just tried the suggestion, turning of smart network switch in the wifi-advanced menu. Seems to be working so far!
Thanks!
Well I know that Smart Network is turning off wifi.. problem is that i have a fiber at home!! So what kind of problem smart network finds on my broadband?? ?
solution to wifi disconnect problem
I was looking for an answer to a different wi-fi question when I saw this.
I'm on AT&T with my S5.
Under the Wi-Fi settings I have an option for "Smart Network Switch" which says it Automatically switches between Wi-Fi and mobile networks to maintain a stable internet connection. Anytime a computer says it automatically does something for me; I typically say no thanks. I don't typically like my devices making assumptions of what I like, don't like or want to do. So I have that option unchecked. I never have an issue with the network stability once I've connected to a specific wi-fi connection.
Not sure if that will help you all or not. But thought I'd share.
so under Settings --> Quick Settings --> Wi-Fi you will find a check box option named "Smart network switch", untick it, this should take care of the problem.
leon.
Same problem
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
The logcat doesn't contain any sensitive passwords.
816-8055 said:
Hi, I have the same problem. Here some info:
- Device: Samsung Galaxy S5 (SM-G900F), Stock, not rooted
- Android version: 5.0
- Kernel version: 3.4.0-5640614 (2015-09-01)
- 'Smart network switch' is turned off
- 'Always allow scanning' is disabled
The problem started 2-3 days ago. When I turn on WiFi/WLAN the phone constantly turns it back off and on again. Didn't happen before, didn't change anything on the router (I have no access to it ) and didn't install a new app (as far as I can remember). I don't know if it only happens on this access point.
I made a log file (adb logcat) but am not sure if it contains sensitive information, is it save to share online?
Click to expand...
Click to collapse
I'm have the exact same problem.
Samsung Galaxy S5 (SM-G900T)
CyanogenMod (13.0-20151203)
Android 6.0 (Marshmallow)
Baseband (G900TUVU1ANE6)
Smart network switch: disabled
Always allow scanning: disabled
What's happening is as soon as my Wi-Fi finishes authenticating and connects, it is immediately disconnected and tries again. No other devices in my house are having any issues, so that eliminates the router. When I factory reset my phone the Wi-Fi begins to work again, so that eliminates my phones hardware. The confusing part is that I installed a bunch of apps such as AdGuard that could possibly cause an issue but everything worked and this started out of nowhere. Also, I factory reset my phone AGAIN and AGAIN, everything worked and out of nowhere while I was looking at my screen while idling, I watched as the Wi-Fi connection dropped and began the disconnect/reconnect loop...
I'm assuming it has to be a software issue because it only started when I updated to a newer Cyanogen. I'm about to test if other Wi-Fi networks have this problem and I'm also going to look through and post a log.
If anyone has any questions or suggestions that may lead to a fix, PLEASE help!
Thanks
Well I factory reset again, this time wiping the internal storage and everything is now fine. I did look at my logcat and there were Wi-Fi errors but I forgot to post them...
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
I have just confirmed that the Bluetooth in my car is not detecting my phone when it scans (the phone bt is switch on and the visible box being checked) so that's both radios with similar issues.
afcal72 said:
For the last week or two I have been unable to connect my phone to wifi networks.
At first the problem would be that I was getting disconnected from any wifi network I joined, now I can't connect at all.
The wifi networks page sometimes (not always) does not detect a strong network even if I am standing a few feet away and the phone has previously connected and other APs are connected and working like my pc
If I try to connect then I get the "Connecting" status followed by "Saved,secured"
I have searched the internet looking for a fix to this and tried wiping the cache partition, forgetting the network, airplane mode toggling on and off, apps that wipe the known network list and some others including lastly a factory reset on the phone but nothing seems to remedy the issue.
From the wifi router I have tried using an unencrypted (open) connection
Now I think I may also be having problems with the bluetooth connecting in the car but I haven't had a chance to really investigate that one yet and it may or may not be related to the last factory reset.
My phone is not rooted.
Build no. LRX21T.G870AUCU2B0F3
kernel3.4.0-4443965
[email protected]#1
Can anyone offer any assistance to my current issue ?
Alan
Click to expand...
Click to collapse
Im having same issue with wifi... sm-g900r4
I just stumbled on a clue, while using an app called 'wifi cleaner' there is a feature allowing you connect to wifi networks within the app. I type in the password, authenticating is shown on the screen followed by "incorrect password".
I know the password to be correct..
Mmm
stephenl80 said:
Im having same issue with wifi... sm-g900r4
Click to expand...
Click to collapse
I was wondering if you ever got this issue fixed?
I thought I had but the problem comes back in a different way.
Sometimes wifi connects but only connects at 5 mbps.
Now wifi will not turn on at all. ( radio button is greyed in settings)
I did find a thread on xda where some Motorola users were having the wifi off issue and it was due to a missing system file which could be replaced on a rooted device. However I don't have root on my s5 g870a and it's not likely I can get it.
Hello good people of XDA,
Bought an used Nexus 6p from a marketplace and found out WiFi keeps dropping. It connects to a network and within few seconds drops off. Doesn't even open a webpage or connect to internet for the few seconds it latches on to network.
Below are few troubleshooting steps i have tried without much luck
1. Made 2.5Ghz and 5Ghz SSID different (Completely disabled one each time and tested - Didn't work)
2. Tried connecting through Static IP
3. Wipe Cache Partition
4. Tried with all kinds of routers and 4 different internet sources at friends and family places
5. All other devices in my home are connected and have no issue. Only issue with this phone
6. Went back to stock MM ROM (6.0.0 (MMB29N)) without any luck
7. Tried with the latest 7.1.2 (N2G48B, Jul 2017) without any luck
8. Tried a few custom ROMs without any luck
9. Went through XDA forums to find if any other solution
10. Changed router setting to a specific channel
Anyone knows what gives? Is it a hardware malfunction?
Any help is much appreciated. Thanks
Have you tried flashing different radio? Not sure if it will help but I've been using version 3.75 . The latest 3.81 was having drop offs with my cellular.
kdred said:
... Anyone knows what gives? Is it a hardware malfunction? Any help is much appreciated. Thanks
Click to expand...
Click to collapse
Does Wi-Fi work as expected when cellular data is turned off? If not, you may have found your answer. Tried a network settings reset? Under dev settings there are a couple of toggles related to cellular/wi-fi handover. One is aggressive Wi-Fi to cellular handover, and the other is cell data always active... try reversing those. Lastly look in the phone settings menu (*#*#4636#*#*) to see if anything looks wrong, or if a different setting may work better.
It happens to me alot, Just try another rom (nitrogen for example) rarely happens to me on nitrogen.
If that don't help, try removing the password from your router (make it open without password) and test if it works (it should work) if it don't,
Try connecting your phone to the router through WPS.
If it don't help, try adding your device manually through router configuration.
Try the above and let me know the result
I have seen lots of issues concerning wifi but I haven't seen a thread with the same issues I have been experiencing.
When I turn on the phone I see all the local wifi networks and I can successfully connect to them. After a period of time (appears to be random) I lose connection. When I go to the wifi settings I don't see any of the local networks. In fact I can stand next to the router and it won't show up in the list of networks.
I have tried turning the wifi on/off but that doesn't have any affect. The only solution is to restart my phone i.e. rinse and repeat.
I have factory-reset my phone and didn't install from backup but that hasn't made any difference.
Has anyone seen this behaviour and do they have a solution?
Brother wish I knew why the wifi was such a mess but I can't get any answers either.
Same here, after endless search no wifi is found. Connection comes after restart only for minutes, but not always.
StuffIt123 said:
I have seen lots of issues concerning wifi but I haven't seen a thread with the same issues I have been experiencing.
When I turn on the phone I see all the local wifi networks and I can successfully connect to them. After a period of time (appears to be random) I lose connection. When I go to the wifi settings I don't see any of the local networks. In fact I can stand next to the router and it won't show up in the list of networks.
I have tried turning the wifi on/off but that doesn't have any affect. The only solution is to restart my phone i.e. rinse and repeat.
I have factory-reset my phone and didn't install from backup but that hasn't made any difference.
Has anyone seen this behaviour and do they have a solution?
Click to expand...
Click to collapse
mr.blackmagic said:
Same here, after endless search no wifi is found. Connection comes after restart only for minutes, but not always.
Click to expand...
Click to collapse
Have you experienced this when connected to other access points/routers?
Try turning off "turn on wifi automatically" (just suggestion)
select another channel on your router
Is the network you are having trouble with "hidden"?
"find somebody that you think is undeserving of your compassion and give it to them" - Christian Picciolini
Thanks for the responses. I was having issues accessing public wifis and my own private one (not hidden). I changed channel on the router with no success.
I reached out to Essential and they were very helpful and have subsequently replaced the phone.
Mine is a bit curious, sometimes after reboot it shows no sim-card and switches after seconds wifi off.
Could it be a faulty antenna or something? At the moment it works normal.