Hello Forum,
I bought this Samsung galaxy s7 Edge in India in 2016. When I pre-ordered it, they (Samsung) asked me a sim card number, so I gave my Vodafone India number. They said, when I receive my order, I should put this Vodafone India SIM in slot-1 for 7 days, and then I can change it to whatever I want to. It worked. I can now put any SIM (except Vodafone) in any slot (1 or 2) and it works.
The problem arises when I put back Vodafone India SIM in the phone, I have to put that in slot-1. If I put that in slot-2, I can't make outgoing calls, can't access data, can't send text messages. However, I can receive calls.
So I'm wondering what is wrong? As usual, Vodafone customer care is useless and so is Samsung. Both are pushing on others. It's frustrating...
In summary, my pre-registered Vodafone SIM only works in Slot-1 and I want it to work in slot-2.
Could anyone here please help me?
Thanks,
p2kin
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Having a problem with a Telstra HD2 model.
With a Telstra SIM in the phone, I can make and receive calls. When I insert a Vodafone SIM into it, I cannot make or receive calls. Call hangs up straight away.
Device is not network locked as HTC phones are not locked with Telstra. Bars display in task bar.
Tried it with Windows 6.5 (factory default) and Android custom ROM. Currently on custom ROM.
Any thoughts?
I had a similiar problem a few years ago and all i had to do was get a new sim card. I was told i had damaged my sim card some how but i was able to save the contacts, transfer them over to the new sim T-mobile gave me and I have not had another problem since.
If you have access to another phone try and insert both sim cards you have in the other phone. If you have problems in the other phone with the sim card thats not working you can safely say its the sim card thats not working correctly and not a phone issue.
Thanks for the reply Craze.
My SIM's do work as I use my Telstra SIM (that works in the HD2) in my old Nokia and my Vodafone on my Galaxy Nexus Prime.
So on the HD2, my Telstra SIM works where I'm able to receive and make calls and my Vodafone is the opposite.
Could it be the phone? I'm hoping that it is so that I can fix it.
Could it be the network providers? If so, then I'll call them which I've already done but they couldn't give me an answer as to why my Voda SIM does that in the HD2.
Hello all!
I bought the Samsung S7 phone in unlocked condition from eBay in US. Then I had to move to India for work related purposes and I was able to use the phone using an Indian sim. The phone developed charging issues and it was not charging. So I had to send it to US where Samsung changed the motherboard. Now, I received the phone which is working but it shows invalid sim if I put any Indian sim. It seems Samsung have restored the phone to original settings which is locked to Sprint network. Samsung tells me to contact Sprint. While Sprint says that they need the account details or confirmation from the person who bought the phone from Sprint. The eBay account from which I got the phone does not exist anymore.
I think I need to unlock the phone so that I can use other sim in India. Could anyone suggest what could be done here?
Thanks!
I've got a very weird issue with my Galaxy S8 (SM-G950FD)
After working fine for about 1.5 years on the network it suddenly wasn't able to make and receive calls anymore on the Lebara (Vodafone) network in Australia.
The issue spontaneously disappeared a few hours after it first surfaced but reappeared and has not gone away since.
Internet and Txt/MMS are working normally. But when someone calls me it goes straight to voicemail and when I call nothing happens for a minute or so and then it "disconnects" but no tone
When I go into the phone app and try to retrieve settings like caller ID and/or forwarding it gives the following error:
Failed to read data
Something went wrong. Check your
Sim Card or network connection,
then try again
When I insert the sim into an S7 it's working. When I insert the sim from the S7 into the S8 (Optus network) the S8 works as well.
I've performed a factory reset (without restoring the settings)
I've gotten a new sim and Lebara has ported the number to it but that didn't help
Being a dual sim I've tried using the shared sd/sim slot but same issue.. data/mms/txt working no voice.
I've tried copying the apn settings the S7 displays with the Lebara sim to the S8 but that didn't help either.
I've now used Odin to flash the phone back to the Oreo version with the December 2018 security update and that didn't help either.
Any other ideas?
Thanks
I've managed to narrow down the issue a bit.
Also went out to purchase a Vodafone Pre-paid sim. That one didn't work either at first but after some troubleshooting with support of Vodafone we've found out that the S8 doesn't connect to the 3G network of Vodafone Australia.
When I have the SIM of another provider in there and limited the network mode to 2G/3G autoconnect the phone just finds the 2 other networks on 3G (AFAIK 2G has been phased out).
I've tried to get into the advanced service mode but this doesn't seem to be possible anymore.
Is there a way to try to see which bands are active on the S8 and better yet enable them all?
Hi, i have an old S5 Neo, which originally came on Virgin, but we used an EE sim card (UK based) this worked without issue, im assuming because virgin use the EE network? but now we are giving the phone to a child and put an asda sim (also runs on EE network) but the device shows emergency calls only and doesn't seem to accept the sim..
IS there a code or way of checking if it is sim locked or not? it is not rooted. codes i found on xda dont seem to work with or without sim inserted..