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What's app, Instagram, Snapchat notification problem

Hello everybody, I have my s5 for now 2 months and since the beginning I have notification issues like in what's app... Sometimes I getting messages but I have to open the app to get the notification and the message or in Snapchat I don't get any notif when I get a snap and often my Instagram app stuck and I have to close the app and open it to update my feed news.
I have stock rom and it's just rooted, xposed framework are install that's it. And thanks to all for the help
Sent from my SM-G900F using XDA Premium 4 mobile app

mavambu said:
Hello everybody, I have my s5 for now 2 months and since the beginning I have notification issues like in what's app... Sometimes I getting messages but I have to open the app to get the notification and the message or in Snapchat I don't get any notif when I get a snap and often my Instagram app stuck and I have to close the app and open it to update my feed news.
I have stock rom and it's just rooted, xposed framework are install that's it.
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Click to collapse
You didn't give nearly enough details to begin troubleshooting in any methodical fashion. But a reasonable guess would be that your push notification service is not working. So see if that installed and enabled as it is the most likely cause of your issue.
Alternately, you may have an xposed setting or module blocking push e.g. xprivacy or a similar app. Or perhaps your apps aren't configured to use push, in which case it would be normal for them to only update when you open the app.
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fffft said:
You didn't give nearly enough details to begin troubleshooting in any methodical fashion. But a reasonable guess would be that your push notification service is not working. So see if that installed and enabled as it is the most likely cause of your issue.
Alternately, you may have an xposed setting or module blocking push e.g. xprivacy or a similar app. Or perhaps your apps aren't configured to use push, in which case it would be normal for them to only update when you open the app.
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Ohh Ok what Infos you want and do you mean Samsung Push service? And all my apps a set to use push notifications sometimes it's work like Charme but often is didn't notify me

mavambu said:
Ohh Ok what Infos you want and do you mean Samsung Push service? And all my apps a set to use push notifications sometimes it's work like Charme but often is didn't notify me
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Your phone has to have some type of service (BroadcastReceiver) that listens for incoming notifications. Without that your applications could only check for notifications when you open the app.
This is referred to as a push service. The default android push service, I believe is Google cloud messaging (Google Play services). An earlier iteration was called C2DM. There is also a Samsung version for Chaton, et cetera.
So the suggestion was to look into your push configuration. If you're not sure how to check if the service is running, then search the forum for more information about push services.
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Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!

Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.

I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).

i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since

I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.

I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app

I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.

Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
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try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...

snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
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Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions

pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
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i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?

What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.

TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
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I have checked and power plan is on performance..., still no notifications

Yeah, it happens to be broken on Performance too.
Damn phone.

I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...

daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
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Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?

I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.

Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...

My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.

I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.

Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

Notifications problems

Hi to everyone!
I have many friends that have Huawei smartphones and all them find out
the same problem with the notifications of some apks (Whatsapp and Telegram).
I have tried to set them like protected apk and look if others options
can block their notifications.
I have tried to install 3rd party apk to force notifications but it works
sometimes.
This problem came out when the smartphones have been upgraded
from Android 5.x to 6.0...from EMUI 3.x to EMUI 4.x
Someone said that the problem is the EMUI interface....with EMUI 5.x and Android 7
there is the same problem?
Have someone find out a definitive solution?
The Huawei have said something?
Have a nice day!

I had the same trouble with some application, the method that worked for me was this one : http://www.forbes.com/sites/bensin/...uawei-phone-heres-how-to-fix-it/#7c4eb3c78aa7
Also in the battery manafer, set the alim mode to "performance"

I have been same problem with push notifications and i find a way to resolve it. Applications with that issue must be locked in task manager.
If you can tweak that applications (gmail, whatapp, viber, skype, etc) to be "immune" at "close all" command of task manager
(with Lock symbol at upper right corner) that remain active when screen is off, even after restart the device.
With that applications locked, is not important if phone is in Smart/Performance mode or if an application is protected or not...
The trick is to lock a application in task manager. Somebody can try this solution and post result here...
From 2-3 weeks my device work properly regarding push notifications , tested from another phone any time, all notifications appear ok.

The real problem
Hi!
Thanks to everyone!
I have tried various solutions, but finding however an anomaly.
If arriving messages with Whatsapp or Telegram by direct contact all work,
if the message comes from a group the notifications will not come unless arrive a direct message.
Someone has encountered the same thing?
Have a nice day!

If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !

Basylisk said:
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
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Click to collapse
Thanks for your response.
I deliberately silenced some groups, others have notifications attived but them only comes when I open the application or if comes a message from a direct contact.

Phone battery manager. Put social chat apps that need to have real-time notifications as protected.
In settings, apps, advanced, ignore optimizations.
Whitelist the same apps.
That's all.

Hi!
Thanks for everyone.
The problem seems to be almost gone. On two days of testing only twice notifications groups were arrived late or partially.
I hope it is a definite solution and not an occasional event.
Have a nice day.

I have this problem with Twitter and Gmail;
As Twitter is protected and on the ignore optimization list but gmail is no where to be found in both menus;
Both apps are allowed to use what ever network (Data or WiFi)

I've been reading a lot about this one, but luckily never experienced it myself. Every notification arrives on time.
Sent from HUAWEI P9 lite via Tapatalk

I've tried everything mentioned but the only thing that worked for me was to use a VPN app on mobile data then I get all notifications. Never missed any after using VPN try it. I use Opera Max but there are many others as well.

HELP! Message Notification dissapears

If I receive a text message, I get a notification in the top bar. If i receive a second text the notification disappears from the top bar and I have no way of knowing that I have messages until I open the app. This is extremely frustrating especially since I am away from my phone often at work.

Anyone have any ideas ?

Sounds like an app causing a conflict... does it do it in Safe Mode?
To enter Safe Mode, press power until the Shutdown confirmation pops up, then long press the notification and acknowledge Safe Mode... the next boot will not load any user applications in memory, just basic Android services, test it there and see if it is still a problem, if not you have an app that is conflicting, if it is still there I would try a factory reset and test again.

It does not occur in safe mode. How would I go about figuring out which app is causing the conflict

wkw89 said:
It does not occur in safe mode. How would I go about figuring out which app is causing the conflict
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This is a carrier SMS (text message) issue? Remove any app you can that deals with SMS or texting except the stock app, that is where I would start. Or any app that monitors notifications. Unfortunately, this is a trial and error process. Do you have a lot of apps installed?
Either that or factory reset, then add apps one at a time until it breaks.

Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks

wkw89 said:
Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks
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Honestly, I don't know... Do you have lots of texting apps?

Just whatsapp

Any other ideas anyone ? It is extremely frustrating.

Test to see if WhatsApp is your conflict. Uninstall it long enough to see if it is the culprit. If it is and you want to keep using it, I don't know how to fix it, but at least you know more precisely where to start.

It is not WhatsApp causing the issue. Any other ideas ? I'm surprised no one else has had this issue. It is extremely frustrating.

I am still having this problem. I also get "unfortunately messaging has stopped." When receiving messages from one particular contact.

There are other apps that can do texting and act as a messaging app...I.e Facebook messenger, Hangouts, Skype, etc. The are also apps with access to messaging which you can find on permissions. As stated by acejavelin, you will have to start doing trial and error as this appears to be an app conflict if safe mode works. The easiest first step is to deny permissions to messaging and see if you can find the culprit.
Are you rooted by chance? I'm not asking you to root if you are not and I'm not claiming root is the issue. Try denying messaging app permissions first one by one. You can find this in Settings, Apps, tap the gear icon in top right, App permissions, SMS. If toggling one doesn't fix the issue, toggle the next one off. Just make sure to leave the stock messaging app on. If the text notifications problem persists, report back.

I'm not rooted. I am going to try this today. Thank you.

So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.

wkw89 said:
So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.
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Denying permissions was an idea to try and make as painless as possible. The only options left for you to try are the most painful. However, as was asked once already, could this be something to do with your carrier (or your friends). While you could start uninstalling ​apps one by one, I would recommend doing a factory reset and start fresh when prompted (don't let Google automatically restore your apps). If upon a fresh install and update of system apps your message notifications don't work correctly, then it is a carrier issue most likely which you would need to take up with them. If message notifications work properly, then start installing apps one by one and testing as you go. Whether you uninstall or install one by one, it is not a quick process, but with a factory reset, you get a refreshed phone.

Whatsapp Issue - Media disappears after certain days

The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.

scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
Click to expand...
Click to collapse
Its a whatsapp bug search Google for fixes.

scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
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Click to collapse
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?

Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
aswinkr77 said:
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
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Click to collapse

scorpienez said:
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
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Click to collapse
This seems odd. If the messages too were disappeared, then it was a whatsapp bug. But your case is different.
Have you tried reinstalling WhatsApp and restoring backups?
Have you searched the Whatsapp folder??
If you all these fails, try contacting whatapp.
If you want to use your medias(just a temporary solution only) then i recommend you to use any file recovery apps(Dumpster, DigDeep, Restore Image, etc).