Grey lines/dots on screen - Huawei P10 Plus Questions & Answers

Hello, I've only just started to notice these weird lines/dots on my screen, visible on most backgrounds. seems to appear once i do a screenshot. Please take a look at the attached photos to get an understanding of what it looks like. I have no clue what it could be

XtraArrow said:
Hello, I've only just started to notice these weird lines/dots on my screen, visible on most backgrounds. seems to appear once i do a screenshot. Please take a look at the attached photos to get an understanding of what it looks like. I have no clue what it could be
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I have the same problem I thought it was very weird it does not occur when I am in apps themselves but if I screen shot something or if I am on my home screen I can see it in the background it is very bothersome. If I find out a solution I will be sure to respond

nicholasw49 said:
I have the same problem I thought it was very weird it does not occur when I am in apps themselves but if I screen shot something or if I am on my home screen I can see it in the background it is very bothersome. If I find out a solution I will be sure to respond
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Appreciate it, likewise.

Hi there, I've been experiencing the same issue and cannot find any information about it on the Internet, did either of you find a solution to this problem? Thanks!

I have a similar problem, instead I have three faint lines running through the screen which can only be seen in dark backgrounds, any sort of help would be appreciated , thanks

Related

bad Pixel or WHAT ??? Weird !!!

When I chose calendar, i got a black pixel on the calendar bar (gray bar, just under the black start bar)...and when I choose Excel or contact, it's gone...but they are same gray background...
Doesnt make sense...my display passed all colors on PocketLCD ???!!!
and my two "stucked pixel" at Contacts are exatcly the same spot as the ones in the GSMARENA screenshot review...this is weird !!!
Anyone care to explain ? Do u have the same behaviour too?
sectorlord said:
When I chose calendar, i got a black pixel on the calendar bar (gray bar, just under the black start bar)...and when I choose Excel or contact, it's gone...but they are same gray background...
Doesnt make sense...my display passed all colors on PocketLCD ???!!!
and my two "stucked pixel" at Contacts are exatcly the same spot as the ones in the GSMARENA screenshot review...this is weird !!!
Anyone care to explain ? Do u have the same behaviour too?
Click to expand...
Click to collapse
I can at least confirm this. Same pixels occur on my device. No explanation to this here.
Eriol
Same here on the contacts screen.
I've got the same, and looking at screenshots on the web, it seems specific to the HD.
ie this diamond shot seems OK:
http://i.gsmarena.com/vv/reviewsimg/htc-diamond-vs-samsung-omnia/sshot/gsmarena_s049.jpg
but HD not:
http://i.gsmarena.com/vv/reviewsimg/htc-touch-hd/sshots/extra/gsmarena_004.jpg
Yep, got this on my HD too, weird. Perhaps a quirk of the HTC customisations?
i have a dead pixel too when i start my camera. it's strange because the same dead pixel does not appear when doing something else.
i can also confirme the 2 stuck pixels in contacts manager.
strage ....
I'm not going to look for it - if I see it once, it will annoy me every time I look up a contact.
Sounds a curious little feature though.
Yup had this problem once when i installed GSEN had to delete it because it cause my screen to display a dead pixel when their was none. so try uninstalling programs which might be causing it.
Regarding GSen, that is their way of showing the GSen app is running, small white pixel top dead center of the screen. If you soft reset you'll notice its gone until you re-launch GSen again.
Mark One said:
I'm not going to look for it - if I see it once, it will annoy me every time I look up a contact.
Sounds a curious little feature though.
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Then, we need a new ROM to fix this issue... I wont be bother since it's a SW issue not HW one...
I have the same dots in contacts, doesn't look like dead pixels, otherwise it would have shown on the snowpicture on fullscreen.
its just some lame graphics issues when they made it.. dont worry
I've got the same thing, but it doesn't look like a pixel problem. I hadn't noticed it before, now I can't ignore it anymore
Pixel
Hi,
i just recognized a blue pixel on the screen when i start the cam .
So i downloaded a tool called "smartUDPixel" to check the screen for dead pixels BUT everything looks fine.
What`s going on? Why`s the blue pixel only shown by using the cam? Any reason for that?
Thx for your feedback.
Stefan
I have one white pixel that shows up in while in camera mode and shooting a dark scene. Strange however as its not visible in any other programs.
Same here too addition to one black pixel dead appears when the screen on blue color :S
If you can capture it, it won't be dead pixel on LCD.
Hi
The pixels as per the original poster is something to do with the WVGA resolution I think as I see the same thing on the Topaz, but not on other devices.
Regards
Phil
WOW............are you all talking about those tiiiiiiiiiiiiiiiiiiiiiiiny teeeeeeeeeeeeeeny little dots that can barely be seen?
Man my eyes must be **** lol I have them but I had to put my glasses on (there for reading and even then I could barely see them)
Whats the big deal? Flash a new ROM with a different contact UI
And I thought I had OCD lol

[Q] shows shadow image of the apps on my home screen

Hi , on my Verizon S5 it shows shadow image of my apps on home screen , Its not that visible but if I look closer I can see them.
any clue to that and how to fix it .
thanks
machhho said:
Hi , on my Verizon S5 it shows shadow image of my apps on home screen , Its not that visible but if I look closer I can see them.
any clue to that and how to fix it .
thanks
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Click to collapse
What launcher are you using? Also, can you post a screenshot?
mrjiggywiggy said:
What launcher are you using? Also, can you post a screenshot?
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Click to collapse
I'm using the stock touchwiz but I changed it to another launcher and still see the app shadow on the screen and as requested I'm posting a screen shot .
thanks
machhho said:
I'm using the stock touchwiz but I changed it to another launcher and still see the app shadow on the screen and as requested I'm posting a screen shot .
thanks
Click to expand...
Click to collapse
Try holding down on the icons and moving them. If you can, remove them from the screen and re add them. If not, try disabling any xposed modules (if you have any that could effect the home screen) and look at it again. I don't personally use the touchwiz launcher and this never happened to me, so these are just guesses. Also, I noticed you have a strange colored Google app in your bottom bar. Did you do anything to the icon, and if so did you possibly break other icons while doing it?
mrjiggywiggy said:
Try holding down on the icons and moving them. If you can, remove them from the screen and re add them. If not, try disabling any xposed modules (if you have any that could effect the home screen) and look at it again. I don't personally use the touchwiz launcher and this never happened to me, so these are just guesses. Also, I noticed you have a strange colored Google app in your bottom bar. Did you do anything to the icon, and if so did you possibly break other icons while doing it?
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I did factory reset my phone and still see these , is there any software to fix that or this is a hardware issue .
is this called a burn-in issue or it is called some thing else .
thanks for replying .
Are those applications actually there software wise? If not, then it would be a burn-in, where the screen has the images "burned in" and can't be removed. If they are there you could try flashing a stock tar using Odin for whatever build you want.
mrjiggywiggy said:
Are those applications actually there software wise? If not, then it would be a burn-in, where the screen has the images "burned in" and can't be removed. If they are there you could try flashing a stock tar using Odin for whatever build you want.
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yes , they are software wise and if you look very good in the pic you can notice the whatsapp shadow on the screen , also I had flashed the stock.tar odin rom many times and they are still there , if this case is a burn-in issue what software would you suggest to fix because I tried all the softwares on the playstore and they didn't help .
thanks
machhho said:
yes , they are software wise and if you look very good in the pic you can notice the whatsapp shadow on the screen , also I had flashed the stock.tar odin rom many times and they are still there , if this case is a burn-in issue what software would you suggest to fix because I tried all the softwares on the playstore and they didn't help .
thanks
Click to expand...
Click to collapse
The only other thing I can suggest is to take your phone to Verizon and see what they can do. They might have to replace it.
having same issue in MotoG3
I got this phone(MotoG3) 15 days back, it worked fine for a few days and suddenly I noticed that a "Whats app Shadow" is coming on my home-screen, it was hardly noticeable at first but then it became darker and darker, I replaced the phone thinking it might be a software issue, and got the same handset today itself, it worked fine but again as I installed whats app the same shadow problem appeared, I uninstalled it and it started to work properly. Am not sure where is the problem, so please help me out.
About the shadow issue:
The home screen of whats app appears in my wallpaper and also above all the other apps, a transparent shadow kinda thingy, I hope you people got what am trying to say.
Thank You
I also have the same issue on my redmi note 8 but in my phone i doesn't shows the shadow of the icon but but the shadow off appa inside when I use anh app
I have the same issue on my Pixel; the shadow apps aren't directly on my home screen, but when apps are opened. Perhaps due to Google system.

[Question] graphical glitch? galaxy s5 verizon 900v

Hi- this screen never appeared before and now it does -.- tried wiping factory resetting and this image wont go away from my homescreen. Idk what happened please help looked everywhere of how to remove this but no one has had this issue. This never appeared on stock until after i unlocked my bootloader and installed cm. Tried to use the repair assistant and its still there.
edit: idk why it does not show in my screenshots. here are some photos taken from my iphone... hard to show but there is a white line that is in the background of my homescreen. Shows an sms icon slightly transparent. Annoying **** to look at when I take pics on snapchat. As you can in google playstore and the snapchat photo a SMS icon appears behind the mic in play store and under the switch to facecam icon in snapchat. Does anyone know a fix??
I still have no idea what you are talking about.
Lightn1ng said:
I still have no idea what you are talking about.
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lol. ok before on my screen it will be normal fine no graphical errors no visual glitches. pictures wont show it for some reason but if you had my phone in my hand it would show up as SMS icon at the top of my screen like right below the navi bar. Shows up in camera and on my snapchat. Never happened till now. Idk if my screen got messed up or if its the constant switching of roms etc that gave me that glitch. its like a white line that separates the navibar and the rest of the screen at the bottom shows a menu bar on the left corner and some icons. its very transparent under the homescreen display like if the stock rom overlapped
like it shows a small phone screen is under the home screen. in the background- get me?
It's screen burn in. It happens with amoled screens if they are left on a static image too long. You can try some burn in fix tools in the play store. That's why you don't see it in your screen shots it's a hardware problem.
Sent from my SM-G935V using Tapatalk
xmoox said:
It's screen burn in. It happens with amoled screens if they are left on a static image too long. You can try some burn in fix tools in the play store. That's why you don't see it in your screen shots it's a hardware problem.
Sent from my SM-G935V using Tapatalk
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thank you! do you recommend any that would work?

Display issue on new x pure

I've looked all over this forum and elsewhere but i was not able to find any solution to this issue.
I recently bought this phone brand new and I'm having an issue that can be seen in the pictures.
Any text white on black background or darker background shows this shadow type of thing and if anyone has any solutions for this please help.
it is showing in the applications and even on the drop down notification panel, white icons show the smear across the screen.
If this is in a wrong place i apologize.
here are two better pictures where you can clearly see the shadows
DrugTITO said:
I've looked all over this forum and elsewhere but i was not able to find any solution to this issue.
I recently bought this phone brand new and I'm having an issue that can be seen in the pictures.
Any text white on black background or darker background shows this shadow type of thing and if anyone has any solutions for this please help.
it is showing in the applications and even on the drop down notification panel, white icons show the smear across the screen.
If this is in a wrong place i apologize.
Click to expand...
Click to collapse
DrugTITO said:
here are two better pictures where you can clearly see the shadows
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Click to collapse
You have hardware problems... to be sure, perform a factory default, but I am guessing it will still be there. Return the device for a replacement or send it in to Moto for repair, you cannot fix this with software.
Get it replaced from Motorola before it's too late.
Thank you good sirs your help is much appreciated. I bought it at Best Buy hopefully they will exchange it.

Why does my Moto G4 Plus have a weird preview of other apps?

This is kind of hard to explain but whenever I use my phone, no matter what app is open, or when I'm on the homescreen, some apps kind of show transparently on my display like it almost looks like the current app being used is translucent that I can see the other app? I can't really explain this properly. Screenshots don't show what I'm talking about.
It shows up at the very sides and top portion of the screen. It also shows when I bring down my notification shade. The grey part at the top which is supposed to be completely grey, still shows the battery icon, time, notification icons, signals, Wi-Fi indicator, etc. but very translucent. As if the grey quick toggles thing is translucent.
Again, screenshots dont capture the thingy. So I'm sure it's an issue and not intentional by Motorola.
It's screen burn issue. It has been discussed numerous times check through the forum for more help.
NikkoEmFiftyTwo said:
This is kind of hard to explain but whenever I use my phone, no matter what app is open, or when I'm on the homescreen, some apps kind of show transparently on my display like it almost looks like the current app being used is translucent that I can see the other app? I can't really explain this properly. Screenshots don't show what I'm talking about.
It shows up at the very sides and top portion of the screen. It also shows when I bring down my notification shade. The grey part at the top which is supposed to be completely grey, still shows the battery icon, time, notification icons, signals, Wi-Fi indicator, etc. but very translucent. As if the grey quick toggles thing is translucent.
Again, screenshots dont capture the thingy. So I'm sure it's an issue and not intentional by Motorola.
Click to expand...
Click to collapse
it's your screen
https:// forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Display-problem-Screen-Burn-In/td-p/3395822/page/9
netox19 said:
it's your screen
https:// forums.lenovo.com/t5/Moto-G4-Moto-G4-Plus-Moto-G4/Display-problem-Screen-Burn-In/td-p/3395822/page/9
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Alright. But I can't seem to find the solution anywhere?
NikkoEmFiftyTwo said:
Alright. But I can't seem to find the solution anywhere?
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Click to collapse
Install this, set on 5% black and after a while the burn images are gone. (keep the app on all the time, the one that I linked to is the one with less battery usage, from the 4 I tested)
https://play.google.com/store/apps/details?id=com.diaohs.cola
NikkoEmFiftyTwo said:
This is kind of hard to explain but whenever I use my phone, no matter what app is open, or when I'm on the homescreen, some apps kind of show transparently on my display like it almost looks like the current app being used is translucent that I can see the other app? I can't really explain this properly. Screenshots don't show what I'm talking about.
It shows up at the very sides and top portion of the screen. It also shows when I bring down my notification shade. The grey part at the top which is supposed to be completely grey, still shows the battery icon, time, notification icons, signals, Wi-Fi indicator, etc. but very translucent. As if the grey quick toggles thing is translucent.
Again, screenshots dont capture the thingy. So I'm sure it's an issue and not intentional by Motorola.
Click to expand...
Click to collapse
Gero71 said:
Install this, set on 5% black and after a while the burn images are gone. (keep the app on all the time, the one that I linked to is the one with less battery usage, from the 4 I tested)
https://play.google.com/store/apps/details?id=com.diaohs.cola
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Click to collapse
As mentioned above by @Gero71 , use the app or visit the service center and ask them for a display replacement. That would be a permanent fix hopefully. :good:
tywinlannister7 said:
As mentioned above by @Gero71 , use the app or visit the service center and ask them for a display replacement. That would be a permanent fix hopefully. :good:
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I've seen some people complaining about the same issue after they've replaced their screens. It will still occur no matter what.
And, the app you're making me install, is just a screen filter. I use it all the time. Lowering the brightness doesn't fix the screen burn. It just makes it less prominent. But it is still there.

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