On Sunday I was Just Riding Along (on my moto) with earphones plugged in and listening to a podcast. The podcast went silent and I was not in a position to check it. When I got to my (intermediate) destination, I pulled out my phone to check my grocery list. The phone appeared dead. I grumbled to myself that it was awfully early in the day for the battery to go down and headed home.
Once home I plugged in the charging cable and got no response. After a little bit, I hit the power button and still got no response. I pulled out my cheapo USB volt-amp meter and saw that the phone was drawing about 0.4A. I let it charge while I googled reset options. I then held down the volume down and power button, repeatedly and until my cows came home. (OK, I don;t really have cows.) Mostly no joy. At one point I got some kind of maintenance screen that allowed me to select among several options. I chose startup using the volume buttons and hit the power button to go on. The screen went black and never came back. AFter doing the same thing repeatedly and expecting different response I finally gave up.
I ordered a Pixel 2 XL through the Project Fi web site and pulled the SIM out of my 5X and put it in my Nexus 5 (with the cracked screen.) The 5 was a pretty good phone in its day. Today... If you thought the 5X was bad on multitasking, it shines next to the 5.
Today (Tuesday) my 2 XL arrived and I gleefully proceeded with setup. I like.
This evening, I pressed the power button on the 5X and noted that the red 'low battery' LED at the bottom of the screen flashed. I plugged it into the charger and the battery logo came up. A few minutes later I hit the power switch again and the 5X powered up normally (except for the lack of the SIM card.)
Maybe it was just pining for its native fjords. I've moved on. I would have preferred to keep the 5X until the Pixel 3 XL came out but that's too late now. I guess I could return the 2 XL but I already like it too much.
The point here is that if your 5X dies, it's not really dead until you give it time to discharge the battery and give =it one more time. Of course at this point I don't know (and won't find out) if it would continue to operate normally or would go dead again tomorrow.
Edit: After charging overnight it would not turn on.
Related
Hey guys,
I have had this particular device for about a week... it is a replacement as my last one had a faulty cellular radio. So this is still under free replacement warranty - but I hope it doesn't need it.
Anyway, I was at the pool hall today, and the phone was working ok then one time I pulled it out of my pocket and it was dead... home button did nothing and the power button did nothing. But it had plenty of battery life left (60ish %).
About 10 minutes later I plugged it into the charger and after about 45 seconds it showed the battery charging and all was good. What could have happened?
I keep it in a case (TPU case) so I was guessing overheating but I wasn't really even using it. So I don't see how it could have been that hot.
Edit: also, when hitting the power button it doesn't go from full brightness to screen off and vice versa.... it has like a middle step of going dim first. Then off or on, my last device didn't do this... is it common?
Needless to say I am a little concerned.
Cheers!
I've had my Nexus 10 for about 2 months. I'm running PA3 and haven't had any major issues until now.
Last night I plugged my tablet in. This morning it wouldn't boot.
When it's not plugged in nothing happens (the screen is always black) when I:
- Press the power button
- Long press the power button (tried many times over 2 minutes)
- Hold the power, vol up, and vol down (also tried different amounts of time for up to 2+ minutes)
When it's plugged in to the factory charger:
- Nothing happens when I press the power button
- If I long press the power button the battery icon with the lightning bolt comes up. The icon is fully white like when it's off and fully charged and you tap the power button.
- If I keep long pressing the power button (different intervals for over 2+ minutes) or long pressing all 3 buttons for the same lengths if time, I see the same full battery lightning bolt icon.
It takes roughly 7 seconds to appear, displays for 1-2 seconds, then disappears. This cycle continues as long as I'm holding down any combination of the above buttons.
That's all I can get it to do. It never seems like its attempting to boot, show any other icons, or or get into recovery / bootloader mode.
I called Google, and they walked me through the same steps. Then they told me to call Samsung because I bought the tablet through Staples so they refused to service mine.
I called Samsung at 888-987-4357. I got transferred 11 times. Nobody knew what a Nexus 10 was. They asked me to pull out the battery and read them the barcode and serial number from the back of the device. They also asked me to go into settings and get the IMEI number (which I can't do since it won't boot).
After an hour and a half on the phone with 11 people at Samsung I was told that they couldn't help me without an IMEI number and a model number.
I suppose this info might be on the box it came in. I'm on vacation in Texas so I don't have access to it.
Does anybody have any advice or suggestions, or do I have a $550 brick?
Thanks in advance.
Sent from my Nexus 7 using Tapatalk HD
If Staples won't replace it you will have to RMA it through Samsung. You have done all you can. 'It's dead Jim.'
Zuk. said:
I've had my Nexus 10 for about 2 months. I'm running PA3 and haven't had any major issues until now.
Last night I plugged my tablet in. This morning it wouldn't boot.
When it's not plugged in nothing happens (the screen is always black) when I:
- Press the power button
- Long press the power button (tried many times over 2 minutes)
- Hold the power, vol up, and vol down (also tried different amounts of time for up to 2+ minutes)
When it's plugged in to the factory charger:
- Nothing happens when I press the power button
- If I long press the power button the battery icon with the lightning bolt comes up. The icon is fully white like when it's off and fully charged and you tap the power button.
- If I keep long pressing the power button (different intervals for over 2+ minutes) or long pressing all 3 buttons for the same lengths if time, I see the same full battery lightning bolt icon.
It takes roughly 7 seconds to appear, displays for 1-2 seconds, then disappears. This cycle continues as long as I'm holding down any combination of the above buttons.
That's all I can get it to do. It never seems like its attempting to boot, show any other icons, or or get into recovery / bootloader mode.
I called Google, and they walked me through the same steps. Then they told me to call Samsung because I bought the tablet through Staples so they refused to service mine.
I called Samsung at 888-987-4357. I got transferred 11 times. Nobody knew what a Nexus 10 was. They asked me to pull out the battery and read them the barcode and serial number from the back of the device. They also asked me to go into settings and get the IMEI number (which I can't do since it won't boot).
After an hour and a half on the phone with 11 people at Samsung I was told that they couldn't help me without an IMEI number and a model number.
I suppose this info might be on the box it came in. I'm on vacation in Texas so I don't have access to it.
Does anybody have any advice or suggestions, or do I have a $550 brick?
Thanks in advance.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
I would try the Wug Fresh N10 toolkit and use the option that the device won't boot. This saved my galaxy nexus several times. Good Luck!
A tip that I see posted on this topic is to try using a different charger/cable combo. (Let it sit on the alternate charging set up for a little while, then try booting it up.) I think the logic is that the slightly different voltages "knock it loose". Couldnt hurt to try...
Thanks for all the suggestions. I'll give them a shot tonight when I get home.
My only issue with RMA'ing through Samsung is that they won't do a damn thing for me until I give them the model number (which isn't Nexus 10 BTW) and barcode from underneath the battery.
(-_-)
They have no clue.
Sent from my Nexus 7 using Tapatalk HD
Now that I'm home I realized that the charger I was using was in fact not the OEM charger. I plugged it into that and it finally booted. :victory:
Once it finally booted up it showed charging and that the battery was at 0%. So the problem was that the battery was completely dead, but it wouldn't charge for whatever reason.
Thanks a lot for your suggestions. I appreciate it.
About 3 weeks ago I noticed my nexus 7 charger or charger port inside the nexus (more likely) was faulty and I was having to physically put fore on the charger to bend it downward to charge.
This was fine, however since then about 4-5 days ago I dropped my nexus 7 into a shallow sink of water. (about 10-15cm). I removed it immediately and dried it, disconnected the battery and left it in rice for 1.5 days. I then reconnected the battery and noticed it automatically tuned on. There was a small smudge on the top of the screen, and the power button on the side did not function.
I put it back in rice for another 2 days and then found the smudge had gone, but the power button still didn't work. I opened the back cover of my nexus 7 and noticed the track joining the volume up and power contacts was slightly broken, possibly from water. I was and still am likely to try to fix this by applying some conductive paint over the affected area. It is worth noting that I used it for several hours, and the device worked fine aside from the power button and charged normally
Because the power button didn't work I did not want to get my nexus to dim the screen and lock itself, so I turned off sleeping in the settings. However, this then depleted the battery and it must have turned off when I left it. I plugged it in and because I'm guessing the nexus somehow detected the power button wasn't working, turned itself on as it had done before, however it then shut down because there was no charge, and then turned on again, and then turned off... (only when plugged in)
I realised this would be happening all night, so I opened the boot menu by pressing the volume down key during the nexus 7 starting up, and left it in that screen overnight hoping it would let it charge. However in the morning I realised I couldn't exit the screen because one of the controls was the power button so I disconnected and reconnected my battery. Now this is where I am currently at, there is no activity when the nexus is not plugged in, so I do not think the battery has charged, and when I do put the charger in (and I have to hold it down to physically bend it to charge) it now has a black screen with random white fuzzy pixels and no activity.
Please help!
i thought this thread was a joke lol
dude you may as well just finish the job and run a truck over it :good:
try getting another battery , fixing the power button, if your get more problems just accept .....you killed it lmao good thing they're only £190
Chirpybow said:
About 3 weeks ago I noticed my nexus 7 charger or charger port inside the nexus (more likely) was faulty and I was having to physically put fore on the charger to bend it downward to charge.
This was fine, however since then about 4-5 days ago I dropped my nexus 7 into a shallow sink of water. (about 10-15cm). I removed it immediately and dried it, disconnected the battery and left it in rice for 1.5 days. I then reconnected the battery and noticed it automatically tuned on. There was a small smudge on the top of the screen, and the power button on the side did not function.
I put it back in rice for another 2 days and then found the smudge had gone, but the power button still didn't work. I opened the back cover of my nexus 7 and noticed the track joining the volume up and power contacts was slightly broken, possibly from water. I was and still am likely to try to fix this by applying some conductive paint over the affected area. It is worth noting that I used it for several hours, and the device worked fine aside from the power button and charged normally
Because the power button didn't work I did not want to get my nexus to dim the screen and lock itself, so I turned off sleeping in the settings. However, this then depleted the battery and it must have turned off when I left it. I plugged it in and because I'm guessing the nexus somehow detected the power button wasn't working, turned itself on as it had done before, however it then shut down because there was no charge, and then turned on again, and then turned off... (only when plugged in)
I realised this would be happening all night, so I opened the boot menu by pressing the volume down key during the nexus 7 starting up, and left it in that screen overnight hoping it would let it charge. However in the morning I realised I couldn't exit the screen because one of the controls was the power button so I disconnected and reconnected my battery. Now this is where I am currently at, there is no activity when the nexus is not plugged in, so I do not think the battery has charged, and when I do put the charger in (and I have to hold it down to physically bend it to charge) it now has a black screen with random white fuzzy pixels and no activity.
Please help!
Click to expand...
Click to collapse
Hey Chris, I had a similar issue. The unit was water damaged and went into a continuous loop of turning itself on and off. I eventually also put mine in a bag of rice and took it out after a week to realize the power button was probably damaged and kept looping itself in that cycle. Each time when I plug the device into a power source, it just turns itself on, gets into the OS and then turn itself off again because there wasn't enough power.
I ordered a power button strip on ebay for $10 and tried to install it into the unit. After the installation, I was able to charge the unit (ie: when i plug it into a power source, I can see the charging icon come on and after a day it was fully charge. At the same time, the device didn't keep rebooting itself).
Now that the Nexus 7 is fully charge, whenever i reinsert it into a power socket, the icon will say it is fully charge. When i press the power button however, it won't start up. This is where I am, also stuck and don't know what to do.
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
sandeshnl said:
I've been using my phone as I always would. I even used it around two minutes before it stopped working. I went up to get a drink, got a message and responded to it, went back to where I was and sat down and wanted to charge the phone only to notice that it didn't and it wouldn't turn on either.
I took out the battery and put it back on. I've checked the connectors and they seem to be alright. I held the power button for a minute without the battery in it, which was a trick I read on a website. I tried 3 different chargers (2 fast chargers and a regular one) and the phone won't charge (no red light) and the battery was 90% full when I went to get a drink, which I know because I was already charging. I've tried many things (holding power button with battery in it as well), but nothing seems to work and the device appears to be dead. It's a brand new device as well which I got in mars after my first Note 4 got stolen.
Any advice would be greatly appreciated!
Click to expand...
Click to collapse
My advice for you is to take it to the Samsung. This is a major issue for a almost brand new phone. Good luck.
So yesterday when after finishing work I grabbed my 6P from my desk and wanted to check for notifications. To my surprise it was off.
I held power button for 2 minutes - nothing. Tried holding various button combinations, still nothing.
I went home and plugged it in charger overnight. There was no reaction and phone did not seem to get warn while charging either.
This morning I took it off charger and tried turning it on again. Nothing. No reaction.
Tried plugging it into computer, nothing new in device manager. Booted up linux and tried there, same.
After all that I just took it into repair shop. It is theoretically still under warranty, but there is a little chip on right side - in plastic between screen and frame.
Does anyone have any idea what could have happened?
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
coremania said:
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
Click to expand...
Click to collapse
Yea, I tried holding while on power and while not. Once I held it for 10 minutes (my finger started to hurt lol). Tried Holding power and them plugging in the charger too.
Anyway, does not matter now. It is in warranty service already.
Was just wondering if anyone else had a similar issue.
Happened to me on a trip outside the country. Pulled it out of my pocket and it was dead, wouldn't take a charge, looked completely dead. I bought a burner phone and planned on taking it apart when I got back. Three days later I plugged it in and it charged up and started just fine. I have not had it since (3 months ago). I figure there is some hangup internally and the battery needs to deplete completely before the thing switches off completely. Let it sit for a few days and try again...
So.. The local warranty service basically said that they won't repair it because it is 'physically damaged'.
Which is crazy.. Phone is in perferct condition only 'damage' is between the screen and metal frame. You know, that little plastic edge.
See attached picture (sorry for quality).
I now have emailed Huawei directly explaining the situation. Let's see what they respond.
I will leave the phone unplugged for few days to see if it comes back to life.
try plugging it back into the charger. mine came back from the dead with the red charging led after the mentioned recuperation period. I let it charge a while and switched it back on. No problems since.
I had the same problem. Send to hauwei and they changed the phone. The sad part is the data I lost.
I will leave it alone for few days and then try to charge.
I sent an email to Huawei UK, which is where this phone originally came. Let's see what they respond.
See the attached picture, I made a better one.
Had this two months ago. When connecting it to a pc some weird qualcomm entry popped up in device manager, basically telling me something was very wrong.
Sent it in for repair and got a new motherboard even though it was unlocked and had a custom ROM
But i guess they couldn't check that as it was completely dead