Problem with Hauwaei Mate 9 Bluetooth Connection - Huawei Mate 9 Guides, News, & Discussion

Bought Hauwaei Mate 9 a month ago on Swappa. Great phone. One issue I am having is connecting & staying connected to various devices using Bluetooth.
If I connect to NBA, NHL, MLB streaming audio Mate 9 will disconnect after a few minutes. Seems, if display is on no problem, but if it goes off normally or I turn display off, Bluetooth disconnects within a few minutes.
BTW, using Google Music for my music on my phone or cloud no problem. Don't use Google Music Streaming Paid Service.
I am connecting to Beats 2 ear pods & Bluetooth standalone speaker. Both have disconnect issues.
Also devices do not always connect easily. Sometimes have to turn off Bluetooth, ear pods, start over for them to connect?
Wondering if other Mate 9 or Hauwaei phone users have similar issue?

I wonder if this is a case of Bluetooth disconnecting or power management shutting down those apps.
Try turning off optimizations for those apps

Related

[Q] Bluetooth stereo headphone keep dropping

I have my creative WP300 stereo connected via Bluetooth to stream music. it appears that the bluetooth connection kept dropping every a few hours of use. I had no problem with the same headset on my Sprint GS2 (Epic 4G touch). Just curious if there is anyone experiencing similar thing? Do I have a defected device? Thanks,
I have my GS4 paired to my Kenwood DNX9960 headunit in my truck and every time I get in my truck, only the "Use for phone audio" is checked, not the "Use for media audio". I have to open up BT settings on the phone and check the media check box and it connects right away. This is so annoying, it should just connect both profiles automatically.
the media portion of auto connect is determined by the music app.... i use power amp and have no issues with it auto connecting, but with the stock player no luck.
szubilly said:
I have my creative WP300 stereo connected via Bluetooth to stream music. it appears that the bluetooth connection kept dropping every a few hours of use. I had no problem with the same headset on my Sprint GS2 (Epic 4G touch). Just curious if there is anyone experiencing similar thing? Do I have a defected device? Thanks,
Click to expand...
Click to collapse
I too have upgraded from the GS2 and I have experienced drops with Both of my New Devices (2 S4's). I have a Dual XML8150 Head Unit in my vehicle. Neither of them Auto Connect. Sometimes the music will play for the duration of my travels, However most of the time it drops the audio in a few minutes (less than a song few minutes), however the 2 devices are still communicating (meaning I can play/pause basically). I do not use it for phone calls so I can't report how it works on those. A few times yesterday it would happen almost immediately, and one headset wouldn't even play audio from the onset (although I could still communicate (Play/Pause). Once I would disconnect from Bluetooth, the audio was confirmed playing on the headset. I have not tested this problem out with my Plantronics BB903+ headphones, but will today.
So a final note to wrap it up. I'm at my 14 days. Even though Im only rooted with TWRP, I'm doing the full reset on both devices and i'm going to test it out today flat stock. In addition to the Bluetooth antenna/radio, None of the Antennas (surprise, surprise Samsung) on this phone seem to be very strong. It seems that one likes to connect to 4g more than the other. Same place, same tower ones stuck on 3g and one on 4g (according to RF signal tracker). Even a data off/on doesn't seem to force it over and im sick of seeing the "can not establish a data connection" popping up in the middle of doing anything. I can't forget to mention the Dropped calls, probably more in 2 weeks than in several years. I had an S2 since the first month it was out (Typical Lame GPS, and crazy menu key was about it) I briefly used an S3 (Asurion Claim), and the troubles I had with my S2 were gone with the wind, so I figured the S4's have to be even better....Well, any troubles today, and I'll let you know what happens at the sprint store tonight.

[Q] Bluetooth and Multiple connections

Hello.
I am using my S4 in car.
It connects at same time to my car hands free (Audi MMI) with Call Audio profile and it connects to my A2DP Music receiver (connected to my car IPOD cable) using A2DP profile.
This dongle supports also Call Audio profile but I have paired it using only A2DP.
Connections are good and phone always connect to both without connection issues.
Sometimes (often) when it is connected to both devices, music and sound stop playing (the player is going on with playing and with time counter but I can't hear any sound from car or from phone speaker).
If I disconnect car hands free, music starts playing from car audio speakers.
If I reconnect car hands free again, music stops playing.
When this happen, the only way I found to solve is to restart the phone and then all is ok (phone hands free and music streaming).
I have the problem with 4.3 but it was the same also with previuos 4.2.2 android version.
I think it is a phone problem since restarting always solve it.
Someone had the same problem or has any advice?
Thank you
Chris

[Q] Car bluetooth dongle disconnects now that I have a Pebble watch

I just recently bought a Pebble watch and now my bluetooth connection to my HTC audio dongle has been acting weird.
I have an NFC sticker in my car and when scanned it turns on bluetooth, connects to the bluetooth audio dongle, launches Google Play music, then plays the music.
Ever since I bought the the Pebble it goes through this process when the sticker is scanned, but then the phone disconnects from the dongle and music playback stops. I have a Bluetooth Auto Connect widget on my home screen and when pressed it quickly makes a connection again. I can always add that task to the end of the rest of the steps onto my NFC sticker to reconnect, but why is it disconnecting in the first place?
I'll also note that I'm not using my Pebble at the time, so it seems like it disconnects from the dongle and tries to search for the Pebble. Any ideas what's going on and why it would be disconnecting from the dongle after it clearly makes a connection?
Any help would be appreciated...this is getting super annoying.
rebdogg said:
I just recently bought a Pebble watch and now my bluetooth connection to my HTC audio dongle has been acting weird.
I have an NFC sticker in my car and when scanned it turns on bluetooth, connects to the bluetooth audio dongle, launches Google Play music, then plays the music.
Ever since I bought the the Pebble it goes through this process when the sticker is scanned, but then the phone disconnects from the dongle and music playback stops. I have a Bluetooth Auto Connect widget on my home screen and when pressed it quickly makes a connection again. I can always add that task to the end of the rest of the steps onto my NFC sticker to reconnect, but why is it disconnecting in the first place?
I'll also note that I'm not using my Pebble at the time, so it seems like it disconnects from the dongle and tries to search for the Pebble. Any ideas what's going on and why it would be disconnecting from the dongle after it clearly makes a connection?
Any help would be appreciated...this is getting super annoying.
Click to expand...
Click to collapse
The reason it is doing this, is because the Pebble people won't get BTLE (Smart) working on Android, so it has to use the "old" Bluetooth, and it's a single point connect system (it can only connect to 1 device at a time, and switching takes a while to do, and mainly added for music/phone being 2 devices). If they would support Smart, that's a different "radio" (but same chip) and was design to switch VERY quickly and hook to many devices, so you could be connected to both the radio (old BT radio) and the watch (Smart radio) at the same time. This is why I still don't have a Pebble, and won't get one until they support Smart on Android.
My guess as to why it switches, is they're custom app is seeing the disconnect (the connect to the radio) from the pebble, and forcing a reconnect.
matthelm said:
The reason it is doing this, is because the Pebble people won't get BTLE (Smart) working on Android, so it has to use the "old" Bluetooth, and it's a single point connect system (it can only connect to 1 device at a time, and switching takes a while to do, and mainly added for music/phone being 2 devices). If they would support Smart, that's a different "radio" (but same chip) and was design to switch VERY quickly and hook to many devices, so you could be connected to both the radio (old BT radio) and the watch (Smart radio) at the same time. This is why I still don't have a Pebble, and won't get one until they support Smart on Android.
My guess as to why it switches, is they're custom app is seeing the disconnect (the connect to the radio) from the pebble, and forcing a reconnect.
Click to expand...
Click to collapse
So will I be able to have the Pebble and my audio dongle connected at the same time? I'm at work and left the Pebble at home so can't experiment at the moment. It would be a shame if I can't, the main reason for getting the Pebble was to use it as a remote while the phone is connected to the dongle.
But when I do reconnect to the dongle it stays connected and works properly and doesn't disconnect. I'll just add on a pause in the NFC steps using tasker then add in another step to reconnect to the dongle, hopefully this will get it working back to "normal" again.
I didn't realize BTLE didn't work on Android with the Pebble. But what I did notice which is different from connecting to other bluetooth devices is when Pebble is connected to the phone the Bluetooth symbol on the notification bar doesn't have the two little triangles on either side of the B symbol such as when my dongle or other bluetooth devices I have are connected, yet the Pebble is still connected to the phone and works fine. I assumed it was because it was using BTLE.
Thanks for the info

Bluetooth Disconnecting Randomly

When I'm in my car and my phone is connected to my car's bluetooth, it occasionally disconnects for no reason. It happens sometimes when I'm not on a call and has also happened twice in the last two days when on a call (not very cool).
I've had my car for 5 years and gone through several phones without an issue so I can only assume it's the phone not the car.
Anyone else having this issue?
hollywoodfrodo said:
When I'm in my car and my phone is connected to my car's bluetooth, it occasionally disconnects for no reason. It happens sometimes when I'm not on a call and has also happened twice in the last two days when on a call (not very cool).
I've had my car for 5 years and gone through several phones without an issue so I can only assume it's the phone not the car.
Anyone else having this issue?
Click to expand...
Click to collapse
I've seen it happen once in a while w/ my Huawei Watch. I've noticed that the BT icon completely disappears from the status bar when it happens despite Quick Settings showing it as on. Tends to resolve itself after a few seconds, so I'm not sure what's going on.
If you're running Marshmallow, that could be the issue. I have connection issues with my car since upgrading to Marshmallow on my Moto X Pure. I had to:
- delete the all phones from the car.
- reset my Bluetooth on the phone (delete all connected devices)
- reboot the phone
- reconnect phone to car
It seems to work.
I had an issue where iHeart and Pandora would disconnect and connect off and on until it completely disconnect streaming to my Kenwood headunit. I would get a looking for connection message. What was going on was that my Edge was connected via wifi at my house. It was picking up xfinity wifi hotspots off and on until there were no more in range. For some reason it wouldn't switch to mobile data. So now I turn off wifi before I leave the house and the problem is gone.
Sent from my SM-T800 using XDA-Developers mobile app
I think I found a solution, go to app manager -> click more (upper right) -> click reset app preferences. Didn't have any problem in last 2 days.
not sure how will this help...but i had the "1.FM Radio" app on my phone for internet radio...and ive noticed that once i removed it bluetooth stopped dropping and connection was stable...for some reason i believe this app was the culprit.
Bluetooth is working fine now both streaming and calls...no drops ! Yaaaaay !
Try it guys...if you have this app...remove it !
I have had nothing but problems with the bluetooth on my G7 edge and my wife G6. It randomly disconnects from my cars bluetooth and disconnects from my Gear S2 watch every 10-15 minutes. It's annoying with the watch because I keep thinking I have a message but it's just vibrating to let me know it disconnected. I had a Nexus 6 for four months and never had a single problem with the bluetooth. It sucks because I really like the camera on this phone. What a POS.
jonzer77 said:
I have had nothing but problems with the bluetooth on my G7 edge and my wife G6. It randomly disconnects from my cars bluetooth and disconnects from my Gear S2 watch every 10-15 minutes. It's annoying with the watch because I keep thinking I have a message but it's just vibrating to let me know it disconnected. I had a Nexus 6 for four months and never had a single problem with the bluetooth. It sucks because I really like the camera on this phone. What a POS.
Click to expand...
Click to collapse
You call it a POS, while saying there are some things (camera) you like. Obviously it's not a POS if you like it.
I've not had issues with my bluetooth, it does disconnect from my car once in a while, but only when I'm not actually playing anything through bluetooth. My Gear s2 stays connected as for my bluetooth headphones.
Sent from my SM-G935V using Tapatalk
It's not just this phone, I have a 2015 Subaru WRX STI and sometimes it will be fine for days but other times it can happen a couple times on an hour drive, where music will just stop playing, my head unit locks up until I toggle bluetooth on my phone. This happened with my S7 Edge, Note 5, HTC 10, Nexus 6P, and more though.

Bad Bluetooth Connection

I use some bluetooth in ear headphones for listening music. They work great with a bunch of phones but if I connect them to my a1, the connection seems pretty unstable, if I put the phone in my pocket it cuts out a lot, is that a bug that others could reproduce? Is there any solution?
I can confirm somewhat unstable Bluetooth connection. Audio cuts out when phone is in pocket and facing away from Bluetooth speaker. Connection seems stable to mi band 2 though
I'm connected with my Wear 2 watch and so far the connection is stable
Same here. The sound just shatters sometimes. When I cover the phone in the pocket it cuts off completly. Wonder if this isnt another problem of the harsh xiaomi policy of battery saving...
bluetooth unstable
I can confirm the issue here as well. Bluetooth drops on a regular base with my bmw car kit, sometimes requiring a phone reboot to solve. I'm on the october update & I can't remember having the issue on the september update (for the couple of days that I was on that update);
I surely hope it will be solved as it is very annoying for business use!
Yes i did notice the issue just yesterday when i connected it to my bluetooth headset. I noticed the disturbance first when my index finger covered the top and top right edge of the phone. But when i tried to put the phone in the pocket there was a much longer hiss sound.. I did not have this issue with any other phone and did not test my bluetooth headset before October patch so can't say if i had it in the previous patches. But to me it looks like that it happens when the edge that has the bluetooth hardware is obstructed..
Same problem with link skoda
Bad connection in Peugeot
Just got the phone last week, I've noticed when you stream audio through the car media system it will cut out a few times when you first connect it. It will stay connected eventually, but is very frustrating when you start driving as you don't know if the bluetooth link will drop altogether and that's a big problem if you need to take a call while driving. Not sure if this was an issue before the latest update as the phone updated as soon as I got it (1GB update) but if this is a problem a software fix can't sort out I'll be getting rid of the phone. It's a great phone, but if the bluetooth streaming in the car doesn't work properly it's no good to me.
I have similar problem with my Pioneer car audio. Sometimes is not transferring the voice ... I hear nothing from the speakers. Also the music is not stopping. I hope the bug is software and they will fix that, because it is important for me.
Please, report also in the official app.
I have also the Xiaomi Mi A1 and however I have the last firmware (Build N2G4H.7.10.30) there are similar Bluetooth issues.
The problem is really that the sound is cutting when connecting to a bluetooth sound device.
When I am using the Honor 6X, or iPhone 6s, it is working perfectly. So my bluetooth device (Logitech ConferenceCam Connect) is OK
Investing the problems with the bluetooth connection on the Mi A1, I have noticed several things :
1. When my Wifi (the wifi on my Mi A1) is disabled, the Bluetooth is working fine, whith no cut
2. When my Wifi is connected to a 5Ghz router, the Bluetooth also is working fine, with no cut
3. When my Wifi is connected to a 2.4Ghz router (or Access Point), the Bluetooth is working bad, and the communication between the Mi A1 phone and the bluetoot device has some cuts.
It seems that there is an interaction between the Bluetooth and Wifi management on the Mi A1.
This serious maIfunction is very frustrating and makes me regret the purchase of my Xiaomi Mi A1.
By the way, the speedtest reports of the Wifi connection with the Xiaomi Mi A1 are very poor, comparing to my Honor 6X or iPhone 6s.
Waiting for any correction or fix or workaround (hoping it is just software issue) of this malfunction of the Xiaomi Mi A1.
Pat
I'm not sure if the problem is connected with Wifi. I have problem also with Wifi switched of.
Please, submit the problem to Xiaomi in according to solve it.
Press the button : Confirm
http://en.miui.com/thread-1155769-1-1.html
Mi A1 Bluetooth Pairing Problem Fix
Tried pairing phone with several Bluetooth devices and could not see any initially and then I was able to pair with a speaker, a TV and a phone, however, one speaker still would not pair. After reading another forum someone suggested to push and hold the blinking pairing button on device (speaker) for 10 seconds and then the device showed up on the phone. Blue tooth connection successful. Hope this helps!
Some issue with my Toyota Corolla (2017) bluetooth. Sometimes the music will stutter when the music is paused for any reason (Google Assistant Voice command), and will not stop stuttering unless I switch the car unit to radio then bluetooth again, and the audio metadata from Spotify will not always update to the current song on the head unit display.
My previous phone (Nexus 6P) and my wife's phone (Moto Z Play) are not affected by this problem.
I'm currently on Android 8.0.0, January 2018 security update.
Software independent, hardware only malfunction???
Having numerous issues with my Bluetooth. Can't connect to my ford car at all, just says connecting then failed.
As well as this, it can't find my Amazon echo.
Works fine with me Bluetooth earphones though.
Did anyone find a solution?
I am facing another problem with my A1 connecting to the Bluetooth of my car (Opel Astra)
Pairing and phone calls are working fine, but I am unable to BROWSE for Music.
Somewhere I read it related to the Bluetooth AVRCP version. The M1 offers AVRCP 1.3, 1.4. 1.5 and 1.6 and none of them is working.
Using AVRCP 1.3 the menu item 'Browse Music' is greyed out, for the others (1.4, 1.5, 1,6) the option is available but no Music shows up.
Any idea?
Bluetooth headsets
It sounds like that whilst the Mi A1 is a fine device that's excellent value for money, it's Bluetooth implementation isn't perfect. It works fine in my car (Seat) but I've got a cheap pair of in-ear headphones and I too have the problem with the sound spluttering and breaking up unless the phone is on my shoulder. I'll try turning off Wi-Fi.
I've also got another Bluetooth over-ear headset and my Mi A1 won't even discover it. Not end of world.
I'm generally very happy with the Mi A1 - it's three years old nearly now and is still going strong. Battery isn't as good as when I bought it but can hardly complain about that. It still easily lasts a day with normal use and only struggles when I use it when tracking via GPS on a long walk.

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