Recently my device started decreasing volume automatically and it seemed like there is something wrong with my buttons. I found out that once i press the volume up key, the decreasing of volume stops for a couple of seconds and then the problem repeats itself. I have also noticed that when this happens my power button stops doing "single clicks". Double click to open camera and holding that button to force restart the phone still works.The screen turns itself ON every few seconds. Even the headset speaker(for calls) stops working and i have to put my phone on loudspeaker for it to work....
Even after all that the weirdest thing is that this problem sometime stops for a couple of hours and then again starts happening..
i thought it was a software issue so i tried resetting and even installing another rom(currently on bootleggers now)..
I am seriously frustrated with this problem and have no idea what may be causing it. Any suggestions are appreciated.
PS: I didnt go to a hardware shop yet cause
< 1 > I dont think its a hardware issue
< 2 > Until i am sure its a hardware issue, i dont want to get my device opened.
Related
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
pdiaz said:
I have had the Touch 3G for nearly a year now and for the last 3 months I have had this recurring problem which is fixed with a hard reset but will recur again after about 6 weeks. The symptoms are:
1. When turning on, the backlight dims just before the HTC flash screen and startup sound (when it says "Smart Mobility")
2. Touching the screen doesn't bring the backlight back on.
3. Pressing the power button doesn't turn the screen off from this dimmed state, but after pressing touching the screen will turn the backlight back on.
4. Pressing the power button again will now turn off the screen, but pressing it again won't turn the screen back on! If I call it from another phone, the vibrator goes on but it doesn't ring, the screen stays off and you can't answer the call. If you hang up on the other phone it keeps vibrating and you need to do a soft reset to stop it.
If I do a hard reset the symptoms are gone and reinstalling the exact same software doesn't cause the problems immediately but withing a month or so it happens again. All I did just prior to these problems was use TomTom a bit more than usual, but otherwise nothing different. I have used TaskManager to see if there is anything weird running in the background but it all looks fine. I have had a cursory look through the registry but also can't find anything?
Any advice would be appreciated.
Click to expand...
Click to collapse
Sounds like it's going all haywire. If you've had it less than a year, I'd send it in real quick. Sounds more like a hardware problem.
I don't think it is hardware as a hard reset fixes it...it just recurs down the track. I have done a hardrest and reinstalled all my apps and it is working great again but I was wondering if I should be checking somewhere in the registry for an aberrant setting. I am u using a backup image program so at least when it happen again I an restore my system more simply.
But then again, all the symptoms you mentioned point to a hardware defect. You could try to find a tweak, but like all electronic devices, it's the luck of the draw. Try emailing HTC and see what they say.
Hello,
I have a problem with my phone, sometimes I have FC (1 vibration followed by 3 others after a few seconds, the phone becomes laggy between these vibrations / I have no popup which tells me what the problem is) when pushing power button in order to wake or sleep the phone.
After some tests I've found that my problem only occurs when I simultaneously press power AND volume buttons (up or down, no matters, it's accidentally but occurs often due to the placement of these 2 buttons).
I'm running a rooted stock 2.3.4 on a I9020.
Does someone have the same problem?
Is there a way to solve it?
The log during a wake up with FC is attached.
Thanks for your help.
Nobody knows how to fix this?
Help please, it's very annoying!
Thanks.
Is the problem persistent?
Actually when I was on stock I really din't have any such problem but I faced something similar once I tried few other ROM's.
Is the problem still persistent??
Thanks,
Yes, I still have the problem, I try to press only the power button, but sometimes I press volume too, and sometimes I have this FC.
I haven't tried to do a reset , maybe one of my installed apps is doing this?
The log I've send in the first post isn't relevant to me, maybe someone knows how to read it??
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
Click to expand...
Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
Click to expand...
Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Hello to everyone,
I'm starting this topic since I didn't find other posts with a similar problem.
I absolutely love my GS but there is just one probleme driving me crazy... If I don't solve this, I think I'm going to change my phone...
I'm under JW1. I experienced this problem on other rom, so I think it's not specific to the JW1.
When I start an opengl game, I can play it like 15 minutes and then the game stops responding. In fact, the game is still running, I can see that on screen and the sound keeps going but the touch screen doesnt react to my finger... I can't even go back to Desktop since the hard keys (home button/power button/sound level button) don't work too.
If I want to go back to normal, I press level up + power button + home button 10 sec and my phone reboots (or I just remove the battery).
Sometimes the game freeze too but it's less usual.
Apparently I've two friend experiencing the same problem.
If I reboot my phone before playing a game, the problem appears less often.
What do u thing about this? Do u have the same problem? Have u found a way to solve it ?
Thanks for your help !
Bib
I've got a strange problem with my Sprint Galaxy Note 3.
What's happening is that randomly when I hit the power to turn the screen back on, it will do nothing then the screen will stay blank. The phone clearly still works because if I'm on a call or listening to music it will still keep playing and the volume and other buttons continue to work.
When that happens I hold down the power to turn the phone off and then on and it boots up normally.
Rarely what will happen is the same behavior except the screen will go strangely green after I hit the power button, making the phone unusable until an off/on.
This happens sometimes multiple times a day, sometimes days without happening.
Phone is rooted, running OC5 on Android 5.0. Problem has been happening for months. Haven't made any system upgrades or installed any major apps so that isn't it. I'm thinking it is some kind of loose pin/wire but don't want to crack the phone open without a plan.
Any help appreciated!
You are in the wrong forum .
Go to Sprint forum .https://forum.xda-developers.com/galaxy-note-3