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I've had my Nexus 4 for well over a month now and I'm just noticing that there's a significant portion of the screen that gathers fingerprints like a detective agency. Far as I know, there hasn't been any mention of the oleophobic coating easily wearing off on the N4, but that's what seems to be happening. The area that's lost it's coating is easily visible when I breathe on the glass to fog it up. I have never used chemicals to clean the glass, only microfiber cloth. Never spilled anything on it. Never used a screen protector on the glass either. My skin oils aren't acid as I'm not an alien.
My question is ... has anyone else seen this issue? And are the after-market coating sprays a viable solution?
I haven't got any solutions for you, but I think the same thing's happening to mine. I've only had it for a few weeks as well, so it's a little bit disappointing at this stage. I would love to know if anyone else has any suggestions. I'll try and get a picture of it.
Hi
I got my S7 3 weeks ago and overall it is a very nice phone.
However, I'm very disappointed how easily it scratches. I've always been good with not scratching my previous phones and especially with this brand new phone, I've been careful never to have it in my pocket with keys etc. Haven't dropped it a single time or done any other stupid things. Yet I already have plenty of scratches, even some pretty deep ones. The only explanation I can think of is that one day I had the phone in my pocket with my employee card (in a plastic casing, but no sharp edges etc.) and another day with my credit card. Also, I can't exclude the possibility that the head phones (but not the jack) may have swept the surface or that it may have hit the ziplcok of my jacket when taking it out. Either way, all completely trivial things I've done to tons of phones and never had a scratch problem. I noticed the first scratch a week ago, felt a bit bummed but it was very small so just thought I would be more careful. But today I found two new scratches, and one of them is pretty big! And I absolutely can't explain how it got there.
I was happy about this phone, now I'm just thinking how I can stand the wait for the 6 month contract to be up so I can get something to replace this piece of trash.
Considering that this phone is supposed to have Gorilla Glass 4 and the insane things it should withstand, I feel very angry and disappointed that I could be in this situation even after having been so careful. I even thought for a moment maybe the plastic protection screen was still on, because it feels like it scratches as easily as cheap plastic. I feel ripped off and actually think this should be a warranty issue. But would like to know if others had this experience with S7. I have found other threads about people commenting it scratches very easily, but that was from the early days. Now you have had it for a few weeks, how do you feel?
Also I would like to warn others who already bought this phone to be extremely careful and consider a case/bumper for it. And also, to people who haven't bought it yet, if you don't like cases and bumpers (which I don't) strongly consider if this phone is for you!
This is sad. I guess Corning took four step backwards with their gorilla glass 4.
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I can confirm this phone scratches almost easier than any phone I've ever owned (and that's multiple flagships from multiple mfg's several times a year for YEARS)
The only phone that scratched as easy was the Nexus 4 and the S6 Edge+
It's really micro scratches, probably in the oleophobic coating, but damn.. and some may ask why didn't this happen on the Note 5? or the S6?
I can guess.. it's because the curve of the screen causes it to come into contact with surfaces more than a flat phone. Same thing with the S6 Edge+
Price you pay for the aesthetic. But it is micro scratches.. have to hold it at an angle in direct sunlight to see them.. I have 2 already. I always use a dedicated pocket with nothing else in it, and baby my devices like you wouldn't believe.
So yeah, it's annoying, but a deal breaker? Nah. This phone's badass.
ingenious247 said:
I can confirm this phone scratches almost easier than any phone I've ever owned (and that's multiple flagships from multiple mfg's several times a year for YEARS)
The only phone that scratched as easy was the Nexus 4 and the S6 Edge+
It's really micro scratches, probably in the oleophobic coating, but damn.. and some may ask why didn't this happen on the Note 5? or the S6?
I can guess.. it's because the curve of the screen causes it to come into contact with surfaces more than a flat phone. Same thing with the S6 Edge+
Price you pay for the aesthetic. But it is micro scratches.. have to hold it at an angle in direct sunlight to see them.. I have 2 already. I always use a dedicated pocket with nothing else in it, and baby my devices like you wouldn't believe.
So yeah, it's annoying, but a deal breaker? Nah. This phone's badass.
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I've had mine since the 8th of March and no scratches here. Where as the S6 edge I had scratched in 2 days.
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I must agree with the thought of the curved glass causing it to come into contact with different objects. I've had my edge since launch day and I've got micro scratches close to the home button. Happened on my 6 edge too. I look at my wife's S4 active and there's not a single scratch on it. I baby mine by keeping clean pockets and watching wear i put it. She has a no care attitude about hers. Always thought corning would make progress with the newer versions but with the 6 last year and the 7 this year it seems like they regressed.
the glass maybe made in china
I've always used a case and a screen protector on all my devices, and this is no different, my only problem was that I didn't want to cover up the phone's look as I love the silver look on mine, I've always had black phones so this was a must for me, I loved the way it felt bare in my hands but scared me how delicate it also felt. I got the clear spigen neo hybrid case with the silver bumper/trim and it accents the look of the phone with minimal coverage while protecting it. I hate the difference in feel of the glass with a screen protector but I guess is a trade off for protection.
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This is why i put a screen protector on day one.
Im waiting on my protector for this phone tho.
Sucks not having a protector on.
Better to screen that and replace it then strach your screen and not be able to.
Also most people misd understand the glass.
Rocks and sand are what sratch the screen the most.
Keys, knives , metal. Normally done.
Its all about a hardness. And something cant be sratch by something softer then it.
And glass is made from sand so it can scratch itself pretty easy.
So you might have had a small amount somewhere.
Hello,
Same for me. Never had scratches on my phones and now I got 3 little scratches. Can't understand how this could happen! Very dissapointed ?
i never use cases or films, took my s7 to the beach and got 2 micro scratches from the sand in my pocket but they are impossible to see without taking at least 3 seconds to find them at certain angles, the screen looks brand new really... usually id see heaps of easily visible micro scratches after going to the beach... just reporting my experience.
I can also confirm the S7 Edge definitely scratches more easily than the S6 Edge. Very disappointing.
Do you mean screen scratches or cover scratches? It is very strange that a gorilla glass 4 scratch so easily.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
fully wrapped mine with protective film and screen protector since day one... don't want to take any chances.
but sad to hear that it is so easily scratched
its really does scratches fast.. didnt do anything besides putting it in the dock as desk clock and occasional two time walk around and it has a dual line of micro scracthes ... all you need to do is take wet finger and swipe across the screen all the scratches will be visible.
How come gorilla glass got scratches ? Maybe its not gorilla glass lying samsung shame on u
barely 24 hours into using the phone already scratched like mad. just in and out of empty pocket & several calls.
i've used 4s, 6s+, z3, 1+2 all NEVER scratched like S7e on day ONE itself. what a freaking shame.
#glassgate
I'm using it every day, I also dropped it twice, no screeches.
well i droped my phone twice now one with cover where the case took a few cracks not phone
and
second time it fell flat on the screen from bit below your knee to foot hight its fine no scratches or damage no cracked glass was really lucky
also i use am Iring now to prevent my phone from falling and it also works as a stand for your phone its a great product
my phone is s7 edge
oh im also using back cover debrand skin and screen protector at first i used a tampered glass but it kept poping out so i cchanged it to film
im extra careful no matter how good the screen is i wouldn't want any scratches
I don't even think they put real gorila glass on the back. I never put any kind of protection on my screens and never got any scratches on it. This stands true for the s7 edge, but the back is scratched even by the interior of a case for crying out loud.
I can confirm they are terrible.
I've also had this phone for a month now, and after a few days of using it it now has some small and one big "scar" which Samsung support and service says it's my fault, and of course they will do nothing about it..
I ordered a screen protector, but twice, it came broken, so I'll try a different store, which is sad to see since my S4, after more than 4 years is still scratch free!
we just purchased galaxy s7 edge last 2 weeks and there is 2 hairline scratches already i mean our family don't have point nails and my mom don't bring it outside whenver she goes its just on the house
and the home button has 1 scratch already wtf pls help?
i think the scratch is from the inside of the coating hmmm i can see it only when u flash a light or through the sun
You must buy a cover for this device. Moving with it inside your home, not putting in your pocket, placing it around, it's a definitely risky situation: there could be something that scratch back surface or front surface. Fortunately edges allow cover producers included Samsung to place higher corner at the top and bottom, so it stays on the front without touching what's leaned on. Glass scratches! EVER, gorilla will never tell you
I have the same issue.
I got my device on Monday, Tuesday morning i noticed the first big scratch on top of the screen.
Wednesday morning i noticed another one, this time on the bottom.
They are rather huge, and the funny thing is that when i clean the device, the scratches are gone.
When i use the device and the screen is covered with fingerprints, then they reappear. So I must assume that the oleophobic coating is damaged.
And i think I found out where it happened. In the pocket of my jeans on the inside I have stitches . Seems that when i move around, these stitches will rub on the device and destroy the coating.
This is the first phone where this happened. Ever.
Now i ordered a oleophobic spray and hope that I can repair it.
which spray did you order i need as well and from were
Fusso. Amazon. Expensive. I use rain x though. Apply liberally and then wipe liberally with slight damp microfiber cloth. May need to wipe a couple days to get it to desirable level of smoothness and not leaving bad streaks. But I also do this in screen protectors. I never use the glass directly.
scratches on samsung devices are a known thing since long ago.. nothing new here
gd6noob said:
scratches on samsung devices are a known thing since long ago.. nothing new here
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Silly. Samsung uses the same Gorilla glass everyone else uses, and they all use similar oleophobic coatings.. It's no more susceptible to scratches than any other phone.
Yup, i got i minor one how i dont know but now i have a case and screen protector.
aishakeys said:
which spray did you order i need as well and from were
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I ordered it on Ebay. Somewhere else I read that they are very good, but they will arrive in two weeks time before i can give any impressions.
Dealername - store*japan
Product - F/S Proteger Oleophobic Coating Kit
meyerweb said:
Silly. Samsung uses the same Gorilla glass everyone else uses, and they all use similar oleophobic coatings.. It's no more susceptible to scratches than any other phone.
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you sure its the same glass?
skip to 2:28
Just the front is gorilla glass, the back is normal glass.
And the back of the htc is metal, not glass. Stupid comment.
The front of every high-end Android phone sold in the US is Gorilla Glass 4. Yes, the same glass.
well thats me rip my s7 edge has back stratches already regret buying this ****
I've had my Note 4 for a year and a half, not a single scratch, hairline or other. Day 3 with my S7edge, I have several fine scratches. I don't know if it's the curved glass, but this screen is definitely not durable.
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kronium said:
I've had my Note 4 for a year and a half, not a single scratch, hairline or other. Day 3 with my S7edge, I have several fine scratches. I don't know if it's the curved glass, but this screen is definitely not durable.
Sent from my SM-G935T using Tapatalk
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My previous S6 Edge+ got a hairline scratch on the display almost right away. It was only visible when the screen was clean.
That's the reason I put a protector on my S7 Edge the second I pulled it out of the box.
The SAMOLED displays definitely scratch easily, or at least the coating does.
anyone have same issue with the screen like this? those can repair with oleophobic coating liquid that sell in the market nowdays? or any recommendation? i don't get this issue on my s3 to s7, i dont know why samsung doing this to consumer like us.
Hi all,
I've used the S10+ black for 1 week now and found several micro scratches and one slightly deeper one on the front already. No screen protector, but treated the same way as my S8 for 2 years. The s8 has spent time with keys and other stuff in my pocket, yet nothing happened to the screen over the years. The S10 though...
Whats your experience so far?
The S10 plus comes with a pre installed screen protector. Is the scratches on the protector or you removed it? And the Gorilla glass 6 is pretty soft and scratches at 6 hardness. So you need one if you removed the screen protector by mistake.
ddeath said:
The S10 plus comes with a pre installed screen protector. Is the scratches on the protector or you removed it? And the Gorilla glass 6 is pretty soft and scratches at 6 hardness. So you need one if you removed the screen protector by mistake.
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Yes, I've removed the protector, of course. As I did with all the Galaxy models in the past. I wasn't aware it was "needed" for this model? That'd be a new one. I mean,. people said about the Gorilla 5 it'd be softer (with the S8 2 years back) and indeed, it didn't take hits from nothing. If I can believe Gorilla's website, the 6th gen is supposed to be better scratch resistant than the 5th.
GG6 being softer (to resist breakage) but more scratch prone is a concern of mine. 1 week in I have still not removed the screen protector.
LOL, so we can drop it from an airplane and pound it with a sledge hammer, but don't put it in your pocket with spare change.
Pandur2000 said:
Yes, I've removed the protector, of course. As I did with all the Galaxy models in the past. I wasn't aware it was "needed" for this model? That'd be a new one....
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No wonder.. Too bad, this is an actual real screen protector installed by Samsung, not the usual flimsy plastic film that covers a new phone. This was mentioned in the news. I also did not know about it but I did not remove it when I first got the phone as I realised it was a screen protector after looking at the quality of the film.
Look at the s8 and s10 durability test videos on the JerryRigEverything channel
The durability test videos on the JerryRigEverything channel show that both the s8 and the s10 screens start scratching at level 6.
The most logical explanation of what happened to you is that your s10's screen got in contact with a material harder than anything else your s8 encountered before.
aslg said:
The durability test videos on the JerryRigEverything channel show that both the s8 and the s10 screens start scratching at level 6.
The most logical explanation of what happened to you is that your s10's screen got in contact with a material harder than anything else your s8 encountered before.
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Well, it hasn't. Maybe its faulty. I will return it due to faulty display durability and order a new one ?* Thank the EU & Germany for customer rights and laws in this regard. But BTW; it was almost the same with my Galaxy Watch. The bezel was very susceptible to scratches. Sent it in to Samsung and they replaced the whole display incl. bevel for free. So... Maybe Im just very unlucky.
S10+ screen scratches
My husband and I both purchased the s10+ and both phones have micro scratches on them. This Gorilla glass is not as good as previous samsung models. And, NO, the phones did not come with a screen protector.
---------- Post added at 10:43 PM ---------- Previous post was at 09:59 PM ----------
Just checked the phone and found there is a screen protector on the phone. Apparently this is the reason there are so many micro scratches which I cannot clean.
I took mine off because it had deep scratching and replaced with a tempered glass protection, which was good for a month until it fell off last week. Luckily I have no scratches yet, although I'm very cautious of which pocket I put my phone in and never put anything else along with it. Doesn't mean there's no micro scratching I can't see though.
Newer generations of Gorilla Glass became less scratch resistant in favor of greater drop protection because Gorilla Glass doesn't currently know how to maximize both. Drop protection was given higher priority when smartphone bezels started to disappear and many owners were cracking the displays on their expensive new phones the first time they dropped them.