[help] my galaxy s8 keeps restarting itself! - Samsung Galaxy S8 Questions and Answers

Current version is:
Software version: G950FXXU1CRC7/G950FOXM1CRC7/G950FXXU1CRC7
Android version: 8.0.0
It worked perfectly the first few days after the update with no random restarts, but then my phone screen went dark with Green LED blinking. I couldn't turn the screen on again so I tried doing a hard reset. After that, the phone started restarting by itself. It now auto restarts like 5-8 times in a day.
Any info or recommendation would help. Much appreciated.

After the hard reset, did you install any third party apps?
After reseting try to keep your phone with default config and don't install any apps to check if it the restarts are caused by the phone stock config or if this was issue caused by third party apps.

RossTeagan said:
After the hard reset, did you install any third party apps?
After reseting try to keep your phone with default config and don't install any apps to check if it the restarts are caused by the phone stock config or if this was issue caused by third party apps.
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I tried running it on Safe Mode, and it still restarts, which makes me think it could be the phone's stock config

dyon003 said:
I tried running it on Safe Mode, and it still restarts, which makes me think it could be the phone's stock config
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Click to collapse
I would try odin back to 7.0 you may have a random bad update be the easiest quickest solution to try

Related

[Q] Apps Keep restarting causing lag

Dear,
I am using LG G2 D802 stock 4.4.2 ROM no root and no task killers/managers. I read a lot about how android handles the RAM and I found that it keeps the programs in it for easier access the next time which is good.
My problem now is when I open an app e.g. facebook it loads and when I press the home button and open another app then get back to it it loads again and many times when I press the home button the launcher loads and it takes about 2 seconds. Every time I open the settings and go to running apps I find that most of the programs are restarting.
Why are they restarting? There is plenty of RAM so no need for them to close at first. Please help
Thanks in advance.
Have you tried removing all applications other than the stock apps to see if that addresses your issue? If you boot into safe mode does it still happen? Have you wiped the phone's cache?
The problem is getting worse and All apps are restating now.
diaa.khalouf said:
The problem is getting worse and All apps are restating now.
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Click to collapse
On what base are you?d f etc?...try to backup all your data and factory reset.
Stock Rom with no root. Can you recommend a backup software which works without root?
Thanks
diaa.khalouf said:
Dear,
I am using LG G2 D802 stock 4.4.2 ROM no root and no task killers/managers. I read a lot about how android handles the RAM and I found that it keeps the programs in it for easier access the next time which is good.
My problem now is when I open an app e.g. facebook it loads and when I press the home button and open another app then get back to it it loads again and many times when I press the home button the launcher loads and it takes about 2 seconds. Every time I open the settings and go to running apps I find that most of the programs are restarting.
Why are they restarting? There is plenty of RAM so no need for them to close at first. Please help
Thanks in advance.
Click to expand...
Click to collapse
Bummer this thread didn't go anywhere. I'm trying to find answers for the same issue. A clean wipe helps for a bit, but it doesn't work for long. I've even tried a new ROM (stock based). No luck. Did you ever solve your issue?
I had this problem for a while, when I installed a custom kernel with a seemingly aggressive memory management. Switching it to 'low' instead of 'default' fixed it, but I'm not sure if my case applies here since the OP is talking about stock ROM and kernel.

Setting Keep Crashing

Hi all, I have a D802 with the latest Android Lollipop. Recently, I can't access the phone's setting. Everytime I try launching the Setting app, it will just quickly show an app crash message then jump back to the app drawer. I tried rebooting the phone and would really like to avoid resetting the phone (even soft reset is not possible as I still need access to the Setting app in order to do a factory reset). Any advice? Many many thanks.
i think a factory reset its needed.

UI unresponsive after launcher has stopped working

I am having an issue with my Nexus 10. Some time after booting I get the message that the launcher is not responding and if I want to wait or kill the process. Whatever I do, the UI then completely freezes up and no longer responds to any touch input. I can turn the screen on and off, but the everything on the screen is just frozen, even the time.
I have TWRP installed and rooted the device, but it has a stock rom. I've tried wiping cache but that did not help. When starting the tablet in safe mode, the issue seems gone. What could be causing this issue?
If the problem does not occur in safe mode, then it is being caused by one of the apps that you've installed. You should go backwards uninstalling each of the apps you've installed starting with the last app you downloaded. Do this uninstalling while you're in safe mode.
If you can't remember the order in which you installed your apps, just uninstall them randomly. After you've uninstalled each app, boot in normal mode and see if you've fixed the problem. Keep uninstalling till you've identified the culprit app. Clearly, any app that is not the problem you can immediately reinstall.
If you want to solve the problem more rapidly, do a factory reset. But you will lose all your installed apps. You'll have to reinstall them one by one. Observe which one brings the problem. Then uninstall that app and never use it again.

Nexus 10 (manta), Lineage OS 13, bootloop with Nova Launcher

Hi,
A few days ago I experienced a boot loop on my Nexus 10 with Lineage OS 13, build 20170909.
I broke it down to a recent update of Nova Launcher - going back to an older version and preventing Google Play automatic updates fixed it for me.
There are a number of reports of the same symptom pointing to Nova Google Companion, TeslaUnread, IFTTT, and Action Launcher.
I don't think this is an issue in those apps, but rather caused in the OS - an App should not be able to bring down the OS to a reboot (and even worse, due to the automatic restart of the launcher, causing a reboot loop).
any ideas of a fix in the OS? something else to prevent this from happening again?
Regards
sthones
I confirm the same. Constant bootloop with Nova Launcher
I am also experiencing this on an older version of CM13. Clearing cache does not work. Any quick fix possible via recovery?
stephendt0 said:
I am also experiencing this on an older version of CM13. Clearing cache does not work. Any quick fix possible via recovery?
Click to expand...
Click to collapse
I had the same problem with a Galaxy S3 running OctOS (CM13 based Android 6.0.1). The Nova Launcher update caused my phone to crash and reboot as soon as it was unlocked.
I was able to disable Nova in recovery (TWRP) using the built-in TWRP file manager. navigate to /data/app/com.teslacoilsw.launcher/ and delete base.apk. This will keep Nova from loading on startup but will not delete your data. My phone worked fine after that, albeit without Nova.
Thanks a lot, removing base.apk stopped the reboot loop.
My device has just started a bootloop too, but I don't even have Nova installed on it (though I do on my phone), just the stock launcher in CM / LineageOS.
I reset it to factory defaults and then it boots, but when it restores my old apps it starts looping again, so one of them is the cause. I didn't learn anything from the log via adb.
Any ideas?
I discovered it was one of my apps causing this. I removed it and it boots ok. https://play.google.com/store/apps/details?id=au.com.realestate.app&hl=en
hmoffatt said:
I discovered it was one of my apps causing this. I removed it and it boots ok.
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Click to collapse
Thanks for the hint, it was a real estate app from germany (immoscout24) which caused the problem at my device. Deleted the base.apk and everything works fine again.
Happening to me now, ffs im on the latest nightly and thats not fixed it.
TheRealSmurf said:
Thanks for the hint, it was a real estate app from germany (immoscout24) which caused the problem at my device. Deleted the base.apk and everything works fine again.
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Click to collapse
Same here.
daseddy said:
Same here.
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Click to collapse
Mine just started boot looping yesterday, but I hadn't installed any new apps in a while, and I have automatic app updating turned off (I also don't have any real estate apps installed, German or otherwise). Any hints on how to track down the culprit? Is there a boot log to look at?
Thanks!
Folks, there is a defect open in the official lineage bug tracking system. please add your comments there - maybe this needs some more support to get looked at:
https://jira.lineageos.org/browse/BUGBASH-1075
Same here. Started happening after it updated my apps yesterday. Removed nova launcher and all other Teslacoil software, problem remains. Can only start the tablet in Safe mode.
Seeing this on my device as well, except I am not able to remove the base.apk file because the app I installed somehow corrupted my bootloader such that I cannot get into recovery mode.
The culprit app? LinkedIn. Automatic app updates were turned off, and just before the bootloop started, the last thing I did was install that app. It finished, it rebooted, and hasn't stopped rebooting since.
When I put it into bootloader mode, it stops the continual rebooting and displays the "open panel" robot and "Downloading... do not turn off target". From there, all I can do is press power to start, then it goes back into rebooting. There is no way to get into recovery mode from there.
Also, attempting to keystroke into recovery mode just restarted the lineos infinite reboot.
Can't get into recovery, can't get the bootloader out of "Downloading" mode, and lineos continually reboots... Any wise sage souls have any ideas on this one? It looks like my device is bricked
It got me too - I don't have Nova Launcher installed. A few weeks ago the device started bootlooping with a build I had installed since september. I updated to one of the latest builds and had the same issue again. At the moment i got it working most of the time, but when i start certain apps it just reboots.
Seems to be independent to build version and can occur with different apps (at least thats what I've read here...).
Is this a Lineage Os 13 only thing or can I throw the device away now?
Greetings
I started having this issue this week as well. Oddly enough, I was still on CM12.1. In the middle of watching Plex and it rebooted, and has been boot-looping since. I did a factory wipe and while installing apps, it started looping again. I then installed the latest nightly of LOS13.1 and again, once it got part-way installing apps, it started boot-looping again. So this is not just a LineageOS thing, it seems to be an app update (I do have auto-update turned on).
I´m having the same problem without ever have the Nove Launcher installed. The bootloop started on my device several weeks ago. I tried to fix it by wipe partly or total and reinstall the latest nightly of los13 (20171126) and opengapps micro 27.11.2017 (and everything else).
As soon as I reinstall my apps, los goes back to bootloop. Sometimes, when I manually install only few apps, the system seems stable, until die next updates come by the play store.
So now I went back to stock rom until I´m getting aware of the problem beeing solved.
workaround, maybe
I wouldn'n call it a bootloop but rather a startloop
Anyhow, in my case I was able to break the loop by entering android's safe mode by simultaneously pressing vol up and down keys during startup. In safe mode, I was able to delete offending apps. After reboot, system is running again. Apps identified so far to make lineageos unhappy: open camera, yalp store, YouTube(!).., oruxmaps.
Removing offending apps works
Thank you!
I did the same with your advice... removed some apps and it works. I went back to September ROM, then update to Nov ASB ROM and it works fine.
ShevT is on it, here https://jira.lineageos.org/browse/BUGBASH-1052
and here: https://review.lineageos.org/#/c/197386/
Hope it gets fixed and merged soon... as this has been a pain the neck for a while, possibly related to a similar problem earlier this year.
loveandmarriage said:
I wouldn'n call it a bootloop but rather a startloop
Anyhow, in my case I was able to break the loop by entering android's safe mode by simultaneously pressing vol up and down keys during startup. In safe mode, I was able to delete offending apps. After reboot, system is running again. Apps identified so far to make lineageos unhappy: open camera, yalp store, YouTube(!).., oruxmaps.
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Click to collapse
I'm running CM13 and I have the same problem. I am not tech savvy with installing ROMs but managed to get to TWRP and did a reset to factory. Got part way thru optimising apps and the problem came back. I could only turn the tablet off via TWRP!
I don't mind going back to stock rom but not sure how to do it..best I look on here and start to educate myself..I'm 73yo so might not get finished before my time is up

Apps stopped issue.

Zenfone max pro:: Once my mobile hang and restarted automatically and said file corrupted and went to factory reset, Now All the apps including setting and some system apps are stopping every time, I checked in safe mode also its stopping then too. After this issue my mobile become slow.
Please help me.
mraja93 said:
Zenfone max pro:: Once my mobile hang and restarted automatically and said file corrupted and went to factory reset, Now All the apps including setting and some system apps are stopping every time, I checked in safe mode also its stopping then too. After this issue my mobile become slow.
Please help me.
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Click to collapse
Which file is corrupted?
Have you tried flashing stock firmware?

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