Network Issue - X Play Q&A, Help & Troubleshooting

no network after 7.1.1 update on xt1562, does anyone had same issue,
i have read other threads , but i am not familiar with such flashing and resetting,
can anyone tell which is safest way to solve this issue,
also please send me links for resetting and flashing stock roms and also the links of tools needed to do this.
:good:

Did you try doing a factory reset? If no, maybe you should try doing that before you do any flashing.

nothing changes, i did the factory reset also

kasif20 said:
no network after 7.1.1 update on xt1562, does anyone had same issue,
i have read other threads , but i am not familiar with such flashing and resetting,
can anyone tell which is safest way to solve this issue,
also please send me links for resetting and flashing stock roms and also the links of tools needed to do this.
:good:
Click to expand...
Click to collapse
Does it show imei?

yes it does
jaskiratsingh said:
Does it show imei?
Click to expand...
Click to collapse
yes it does
yes it does

kasif20 said:
yes it does
yes it does
Click to expand...
Click to collapse
Dial *#*#4636#*#*, phone usage and check radio power and network type

tried this but does not work
jaskiratsingh said:
Dial *#*#4636#*#*, phone usage and check radio power and network type
Click to expand...
Click to collapse
tried this but does not work

Related

N9005 Soft brick ... please help

hi all
i will try to tell my story in short
i have installed CM11 in my phone and it was just fine then i didnt like the rom for some reason so I've installed the stock rom back
then i dicovered that my phone acting wired
following Symptoms which my phone has :
IEMI : unknown
baseband : unknown
No service
phone crashes
i will be thankful for any help.
err....
have you backup your EFS folder before ??
memo880 said:
hi all
i will try to tell my story in short
i have installed CM11 in my phone and it was just fine then i didnt like the rom for some reason so I've installed the stock rom back
then i dicovered that my phone acting wired
following Symptoms which my phone has :
IEMI : unknown
baseband : unknown
No service
phone crashes
i will be thankful for any help.
Click to expand...
Click to collapse
Check what ver do you have now. You can download the latest firmware from your country on Sammobile then flash again via odin. after flashing try to clear data and cache on recovery. Hope it fixes your problem.
w1ndfly3r said:
err....
have you backup your EFS folder before ??
Click to expand...
Click to collapse
unfortunately No.
[email protected] said:
Check what ver do you have now. You can download the latest firmware from your country on Sammobile then flash again via odin. after flashing try to clear data and cache on recovery. Hope it fixes your problem.
Click to expand...
Click to collapse
Doesn't Work.
memo880 said:
unfortunately No.
Click to expand...
Click to collapse
hmmm... im afraid your phone are useless now..
btw, i have read somewhere that there is a way to recover your IMEI but i cant remember where it is.
Try to connect your phone from the KIES program in a mode of emergency restoration of firmware by Model phone type and Serial Number of the phone. This may take several hours. To do this, you need a good internet.
porcelana said:
Try to connect your phone from the KIES program in a mode of emergency restoration of firmware by Model phone type and Serial Number of the phone. This may take several hours. To do this, you need a good internet.
Click to expand...
Click to collapse
No Luck, Thank though.
memo880 said:
No Luck, Thank though.
Click to expand...
Click to collapse
That s modem problem. Flash back old modem and you get back IMEI
rayman95 said:
That s modem problem. Flash back old modem and you get back IMEI
Click to expand...
Click to collapse
Is modem file called CSC ?
if so i tried many times i think it has to do wiht EFS file maybe.
anyway appreciate your reply
I'm wondering is there anyway to restore my EFS file back or some how re generate it ? By me or by company? or my phone is totally useless now :crying:
memo880 said:
I'm wondering is there anyway to restore my EFS file back or some how re generate it ? By me or by company? or my phone is totally useless now :crying:
Click to expand...
Click to collapse
Always do backups!!
You need to go read this . From experience you're going to probably have to repartition your phone, but if you follow the steps, it works. I've done it twice now on a gs4 active and a gs3.
Good luck
Megaflop666 said:
Always do backups!!
You need to go read this . From experience you're going to probably have to repartition your phone, but if you follow the steps, it works. I've done it twice now on a gs4 active and a gs3.
Good luck
Click to expand...
Click to collapse
No change....
memo880 said:
No change....
Click to expand...
Click to collapse
Did you find a pit file and repartition it?
Megaflop666 said:
Did you find a pit file and repartition it?
Click to expand...
Click to collapse
yes several times..
i dont know why no sounds and low performance.
Sounds like you rocked that things world
Megaflop666 said:
Sounds like you rocked that things world
Click to expand...
Click to collapse
I do realize that , well i counted on XDA-DEVELOPERS
WAKE UP DEVELOPERS, I have come with new challenge for you all
memo880 said:
I do realize that , well i counted on XDA-DEVELOPERS
WAKE UP DEVELOPERS, I have come with new challenge for you all
Click to expand...
Click to collapse
Can't blame that one on xda. Lol
I'm researching a couple things i thought of, but the biggest thing i hope you learned is to have a backup of your efs somewhere safe, and anyways do backups before you do any rom changes or mods.
Megaflop666 said:
Can't blame that one on xda. Lol
I'm researching a couple things i thought of, but the biggest thing i hope you learned is to have a backup of your efs somewhere safe, and anyways do backups before you do any rom changes or mods.
Click to expand...
Click to collapse
just help me out and you have my word for that i do every day, lol anyway thanks
memo880 said:
Is modem file called CSC ?
if so i tried many times i think it has to do wiht EFS file maybe.
anyway appreciate your reply
Click to expand...
Click to collapse
its not called csc..
flash a modem and test

I can't send or receive MMS unless I unroot :(

So I know this is a weird issue. I've done my research and tested way too many times before posting this up
OK, so the problem is that I can't send or receive MMS on my LTE network. Also, I believe this causes me to have problems with my GPS as it sometimes it can be detected and sometimes it won't.
The steps I've taken to rectify the problem:
1. Completely unrooted phone and flashed stock firmware from sammobile.com.
2. Checked if MMS and maps were working on the stock firmware and they were. I checked the USSD code using *#1234# in the dialer and it was working.
3. Done the rooting process and flashed new recovery and new ROM.
4. Tried to send MMS and issue persisted again. Also, when I send the MMS it disconnects my LTE and stays disconnected till I reconnect again.
5. I checked the USSD again and it says "Connection problem or invalid MMI code"
6. I have flashed so many different modems and bootloaders and the problem is still there. Unless I unroot and stick to my network provided ROM.
7. I checked APN settings, manually set new ones up using the network APN settings and still nothing.
What is the problem here? Is it my phone? A hardware issue? WHAT THE..
Any help is appreciated :fingers-crossed::fingers-crossed::fingers-crossed:
gspotr said:
So I know this is a weird issue. I've done my research and tested way too many times before posting this up
OK, so the problem is that I can't send or receive MMS on my LTE network. Also, I believe this causes me to have problems with my GPS as it sometimes it can be detected and sometimes it won't.
The steps I've taken to rectify the problem:
1. Completely unrooted phone and flashed stock firmware from sammobile.com.
2. Checked if MMS and maps were working on the stock firmware and they were. I checked the USSD code using *#1234# in the dialer and it was working.
3. Done the rooting process and flashed new recovery and new ROM.
4. Tried to send MMS and issue persisted again. Also, when I send the MMS it disconnects my LTE and stays disconnected till I reconnect again.
5. I checked the USSD again and it says "Connection problem or invalid MMI code"
6. I have flashed so many different modems and bootloaders and the problem is still there. Unless I unroot and stick to my network provided ROM.
7. I checked APN settings, manually set new ones up using the network APN settings and still nothing.
What is the problem here? Is it my phone? A hardware issue? WHAT THE..
Any help is appreciated :fingers-crossed::fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
Which custom rom?
Lennyz1988 said:
Which custom rom?
Click to expand...
Click to collapse
Here bro..
Hi,
gspotr said:
4. Tried to send MMS and issue persisted again. Also, when I send the MMS it disconnects my LTE and stays disconnected till I reconnect again.
Click to expand...
Click to collapse
I have no answer to this, but you're not alone.
See : http://forum.xda-developers.com/galaxy-s4/help/i9506-temaseks-unofficial-cyanogenmod-t3204676
As far as I can tell, we're both having the same issue with MMS.
I recently tried various things, including a fresh ROM re-install (with everything wiped) : with the stock ROM, MMS are working fine but with anything CM 12.1 based, they aren't (unless I'm connected to WiFi, as I explained in my post, which points to a data connection management issue).
I also tried the latest modem available (CM 12.1 based roms were using XXUDOC5, I'm now on XXUDOF2), to no avail.
Have a nice day all
Felindril said:
Hi,
I have no answer to this, but you're not alone.
See : http://forum.xda-developers.com/galaxy-s4/help/i9506-temaseks-unofficial-cyanogenmod-t3204676
As far as I can tell, we're both having the same issue with MMS.
I recently tried various things, including a fresh ROM re-install (with everything wiped) : with the stock ROM, MMS are working fine but with anything CM 12.1 based, they aren't (unless I'm connected to WiFi, as I explained in my post, which points to a data connection management issue).
I also tried the latest modem available (CM 12.1 based roms were using XXUDOC5, I'm now on XXUDOF2), to no avail.
Have a nice day all
Click to expand...
Click to collapse
Hey bro, thank you for your reply.
I have the same issue. It works when I'm on Wi-Fi too.. so no solution to this? =(
gspotr said:
Hey bro, thank you for your reply.
I have the same issue. It works when I'm on Wi-Fi too.. so no solution to this? =(
Click to expand...
Click to collapse
http://forum.xda-developers.com/search.php?searchid=388567062
As that rom is based on this rom, search this thread for anything related to mms. If it works on wifi then it's 100% a wrong apn setting or maybe a bug.
Lennyz1988 said:
http://forum.xda-developers.com/search.php?searchid=388567062
As that rom is based on this rom, search this thread for anything related to mms. If it works on wifi then it's 100% a wrong apn setting or maybe a bug.
Click to expand...
Click to collapse
It's definitely a bug. I've already tried everything to do with my providers APN. I installed so many modems as well no luck whatever. I'm pretty sure is an easy, small script that is an easy fix for a developer =/
gspotr said:
It's definitely a bug. I've already tried everything to do with my providers APN. I installed so many modems as well no luck whatever. I'm pretty sure is an easy, small script that is an easy fix for a developer =/
Click to expand...
Click to collapse
I don't think the fix is that easy for them because there are already a few patches applied in the past for MMS. Your best bet would still be to search that thread I gave you and see if someone came up with a fix.
Lennyz1988 said:
http://forum.xda-developers.com/search.php?searchid=388567062
Click to expand...
Click to collapse
Thanks but we cannot use that search link you gave us... ("Sorry - no matches. Please try some different terms. ")
Which thread were you pointing at, please ?
Cheers !
Felindril said:
Thanks but we cannot use that search link you gave us... ("Sorry - no matches. Please try some different terms. ")
Which thread were you pointing at, please ?
Cheers !
Click to expand...
Click to collapse
http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696
Search for "mms".
Lennyz1988 said:
http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696
Search for "mms".
Click to expand...
Click to collapse
Thanks bro, I'll give it a go when I get home from work tonight..
Lennyz1988 said:
Search for "mms".
Click to expand...
Click to collapse
Thanks a lot, the fix was in there : http://forum.xda-developers.com/gal...lucard24-s-t3066696/post62511742#post62511742
I'm still wondering why that fix that's been added in CM 12.1 since august wasn't in our "custom" CM 12.1 roms but still... IT WORKS !
Have a nice day !

Phone recognises IMEI but no mobile connection

Greetings. Earlier i made a rom flash and phone works perfectly except there's 'mobile network not available' error. I tried everything, did a modem flash, tried to change mobile settings, dug the whole internet, no solution. My last option is you guys.... Gave it to phone service, they said the mainboard needs to change and demanded alot of money. I think they can be manipulative since i believe its not a hard brick.
Please help me:crying:
Mobile network not available errors can, in a lot of cases, be corrected simply by pulling the battery and SIM card for five minutes, replacing both and restarting. If that doesn't work, you could then go to Settings > Wireless and Network > Mobile Networks > Network operators and select "automatically". As a last resort, you could try a factory reset.
If none of these work, your phone service is likely correct in its assessment.
Strephon Alkhalikoi said:
Mobile network not available errors can, in a lot of cases, be corrected simply by pulling the battery and SIM card for five minutes, replacing both and restarting. If that doesn't work, you could then go to Settings > Wireless and Network > Mobile Networks > Network operators and select "automatically". As a last resort, you could try a factory reset.
If none of these work, your phone service is likely correct in its assessment.
Click to expand...
Click to collapse
I actually tried all of those and no success :/
Including the factory reset? Then unfortunately, you have a motherboard replacement to look forward to.
Strephon Alkhalikoi said:
Including the factory reset? Then unfortunately, you have a motherboard replacement to look forward to.
Click to expand...
Click to collapse
Agh
arthlor said:
Agh
Click to expand...
Click to collapse
No wait don't go for MB replace
You have I9500 or I9505?
Prince Chandela said:
No wait don't go for MB replace
You have I9500 or I9505?
Click to expand...
Click to collapse
I9500
arthlor said:
I9500
Click to expand...
Click to collapse
Try to flash different modems via Odin
You can get modems from here: http://forum.xda-developers.com/showthread.php?t=2192025
Edit: Did you try to flash Stock Rom via Odin?
Prince Chandela said:
Try to flash different modems via Odin
You can get modems from here: http://forum.xda-developers.com/showthread.php?t=2192025
Edit: Did you try to flash Stock Rom via Odin?
Click to expand...
Click to collapse
I will do that and let you know. Thanks alot!
arthlor said:
I will do that and let you know. Thanks alot!
Click to expand...
Click to collapse
Your Welcome! Do let me know :good: :fingers-crossed:
Prince Chandela said:
Your Welcome! Do let me know :good: :fingers-crossed:
Click to expand...
Click to collapse
Sadly none of those worked
arthlor said:
Sadly none of those worked
Click to expand...
Click to collapse
You even tried to flash stock rom via odin?
Prince Chandela said:
You even tried to flash stock rom via odin?
Click to expand...
Click to collapse
Yes i did. Weird thing is i still can't be sure about the problem. I have the baseband, intact IMEI... Everything looks in order except mobile connection. Stock didn't succeed, modems as well.
I wonder if there could be some EFS problems? I mean i have a working s4, if i backup folders from it an apply to broken one, i wonder if it would fix the problem?

No mobile data

Hi,
Since this morning my mobile data is not working anymore. The toggle works but no mobile data. I already flashed the rom again with a full wipe. Nothing. Also tried recovering from an old backup... No luck. Re-entered my APN, rebooted my phone... Still no luck. I think I'll have to flash a stock rom? Or any other suggestions?
Thanks
It maybe a hardware problem. Can you access the engineering menu to test if data is working ?
Cosmic Blue said:
It maybe a hardware problem. Can you access the engineering menu to test if data is working ?
Click to expand...
Click to collapse
I don't know what the engineering menu is? How to access it?
(this gives me a little hope)
I'm probably gonna flash a stock rom but do give me this engeneering menu... Step busstop pls. Tried everything and 8 really do know how to fix these problems but this time I don't know where this is coming from. I was on superman rom but now tekxnesis. (this was the backup I had). But yeah it really doesn't work. thanks for the reply
Cosmic Blue said:
It maybe a hardware problem. Can you access the engineering menu to test if data is working ?
Click to expand...
Click to collapse
So I flashed the stock firmware for belgium but.... still no luck....
Omg what is wrong?
Btw I can't type in secret codes. They all don't work for me.
Pls help guys
liobeir said:
So I flashed the stock firmware for belgium but.... still no luck....
Omg what is wrong?
Btw I can't type in secret codes. They all don't work for me.
Pls help guys
Click to expand...
Click to collapse
Omg guys..... Ik was just out of data... I charged my data bundle and there it was. I have never had no data. Weird.... I so so sorry can this tread be removed?

no service sim promblem

first of all sorry for my bad english....
m on official stock rom in my moto g4 plus i just never install any rom to my phone
but yesterday my sim working fine with any issue.....
but today its shows no service i just do many things
from youtube but nothing changes......
please help me anyone....
and i install the official rom again but same promblem ............
Kratos8090 said:
first of all sorry for my bad english....
m on official stock rom in my moto g4 plus i just never install any rom to my phone
but yesterday my sim working fine with any issue.....
but today its shows no service i just do many things
from youtube but nothing changes......
please help me anyone....
and i install the official rom again but same promblem ............
Click to expand...
Click to collapse
Have you tried to remove the sim card, clean it, checked if the contacts of the slot are OK, checked if sim card is working in another phone?
strongst said:
Have you tried to remove the sim card, clean it, checked if the contacts of the slot are OK, checked if sim card is working in another phone?
Click to expand...
Click to collapse
yes sim is working in another phone.......
and when i call someone its say turn off aeroplane mode but no aeroplane mode is active
Kratos8090 said:
yes sim is working in another phone.......
and when i call someone its say turn off aeroplane mode but no aeroplane mode is active
Click to expand...
Click to collapse
And the other questions? Did you tried to wipe cache in stock recovery?
Maybe you can do a factory reset of your device when you backed up your stuff. Unfortunately there's little less you can do on locked devices...
strongst said:
And the other questions? Did you tried to wipe cache in stock recovery?
Maybe you can do a factory reset of your device when you backed up your stuff. Unfortunately there's little less you can do on locked devices...
Click to expand...
Click to collapse
mmmmmm.............i done factory data reset
and i done also reinstall the rom in my phone
but nothing happen.....
when i put my sims in my phone its detected step up also appers but
the sim signal is not showing when i call someone its say turn off aeroplane mode
but its already off
may be its a hardware issue.........
Kratos8090 said:
may be its a hardware issue.........
Click to expand...
Click to collapse
That can also be the problem. Which rom and baseband version do you have(Android setting - about)?
strongst said:
That can also be the problem. Which rom and baseband version do you have(Android setting - about)?[/QUOTE
Official moto rom........
I just never install any rom in my moto g4 plus
Click to expand...
Click to collapse
Kratos8090 said:
strongst said:
That can also be the problem. Which rom and baseband version do you have(Android setting - about)?[/QUOTE
Official moto rom........
I just never install any rom in my moto g4 plus
Click to expand...
Click to collapse
Can you please have a look at the about screen I mentioned and post a screenshot of all entries?
Click to expand...
Click to collapse
strongst said:
Kratos8090 said:
Can you please have a look at the about screen I mentioned and post a screenshot of all entries?
Click to expand...
Click to collapse
my phone is in the shop now promblem is in my network ic
Click to expand...
Click to collapse

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