Apps issue - ZTE Axon 7 Questions & Answers

Some of the apps dont function, they are stuck on splash screen or sometimes reach to main activity, and ANR dialog is displayed. Some of the apps that fail are google maps, chrome, uber (and every taxi app), fildo, truecaller (after navigation drawer is opened). It's feels like problem with gps, but google maps works through browser and maps.me functions too. The problem started after I droped the phone, don't know how strong was the drop I was sleepwalking. Any idea what might be problem or how can I fix it? Did factory reset and cleared dalvik cache.

Which rom do you have?

I have the same problem for about two months now. I have googled the symptoms but I can't find any answer. please help
> I have the Chinese Axon 7.
> I am using stock ROM.
> The problem existed with Android 7.1 and 8.0.
> I have Reset cache, factory reset, reinstalled google apps. but for no avail.

I've got the same issue. My Ctrip app is crashing anytime I launch it. It happens since I dropped my phone. The weird thing is that it is the only app I've got an issue with. All the Maps, taxi apps etc seem to work well

I think it's an issue with Google Play Services. As I had these issues too. The only solution is simply disable google services, clear all cache and other things , than phone prompts that the APP will be replaced by the system version, accept it. Then go to the Google Play Store and let the Google Play Services be installed and updated again.
It's a common issue among Chinese Axon 7 (A2017) users in Android 7.1.1 and 8.0(beta).

My main problem on Chinese Axon is that I can't add credit card for Google pay, I've tried to clear cache, uninstall Google services but nothing works

Related

Issues with Google apps. Anyone else???

I'm using the NotSoStock ROM for the T-Mobile V20 version 6.5. I haven't had any issues this entire time but of recent randomly my Google app won't work. When I open it the wheel just spins with no message or indication of connecting to Google. Google Assistant will not respond to OK Google. Voice to text won't work on GBoard. The Google search bar won't work. My play store is fine Gmail is fine just seems to be everything related to the new installment of Google Assistant stops working. I'm not using greenify. I haven't installed anything different since getting this ROM running. It hasn't been updated since I've rooted. Only thing I've downloaded was a theme from the playstore. I thought maybe that was it so I removed it and went back to stock but it did it again later on in the evening after being perfect all day. Sometimes if I close all apps it will connect when reopening. But other times I have to reboot the phone. I've wiped cache and dalvik cache. Wiped app data and cache. I've tried changing the ignore status of Google services framework so it's never put to deep sleep in the settings baked into stock LG UI. I can't figure this out and it's frustrating. Can anyone help or at least let me know I'm not alone and maybe this is a Google server issue.
I have had similar behavior with Google assistant acting up, again just very recently and it used to be flawless. Must be Google update version issue. Maybe we can roll back to previous version?
I'm having the issue with the missing voice to text on Gboard. It's also missing from lgboard and I'm not able to add it to the board under settings because the mic icon doesn't exist. I know gapps is the issue, but I have no idea why. Looking for a solution.
What solved it for me was signing up for Google play services beta and the Google app beta. Been flawless since.
I'm on a stock Verizon Google pixel. W/ unlocked bootloader. I started having this issue as well. Will try to see about the beta thing you mentioned.
The only short term solution I've found is restarting my phone. But otherwise it's really inconvenient.
Hasn't seemed I've been happening as much. But my Google assistant and or Google Voice search would freeze I would have to reboot the phone to get it to work again. I'm stock Verizon v20
Gotta be an issue on Google end. Hopefully they fix it soon

Google Maps greyed out in third-party applications

So I've been having this problem where all third party apps using the Google Maps API (S Health) for example, don't show any map features. Roads, parks, bodies of water are nonexistent, all I can see is a location indicator and a sea of grey tiles, and I don't recall changing any settings recently. I've uninstalled and reinstalled Google Play Services, reset app permissions, and cleared both the device and app cache to no avail. Any help would be appreciated.
Below are screenshots of the bug occurring in two separate apps. The same occurs in any app with a Google-powered maps function.
gbum213 said:
So I've been having this problem where all third party apps using the Google Maps API (S Health) for example, don't show any map features. Roads, parks, bodies of water are nonexistent, all I can see is a location indicator and a sea of grey tiles, and I don't recall changing any settings recently. I've uninstalled and reinstalled Google Play Services, reset app permissions, and cleared both the device and app cache to no avail. Any help would be appreciated.
Below are screenshots of the bug occurring in two separate apps. The same occurs in any app with a Google-powered maps function.
Click to expand...
Click to collapse
I am having the same issue as you, My Uber & Grab app show only Icon no map.........
Weird​ because I and others have this problem with the G6. I had to reset the phone to fix it.
Sent from my Nexus 7 using Tapatalk
I've got my apps displaying Google maps properly now, but I haven't done anything since I posted this problem yesterday. My best guess is that uninstalling and reinstalling Google Play Services did the trick and the process behind the fix was delayed.
gbum213 said:
I've got my apps displaying Google maps properly now, but I haven't done anything since I posted this problem yesterday. My best guess is that uninstalling and reinstalling Google Play Services did the trick and the process behind the fix was delayed.
Click to expand...
Click to collapse
I still having the same gray......

Play store apps reamain on 100% downloaded but don't install

I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...
Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...
It already happened to me on my former phone. But I solved the problem by rebooting the phone
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk
renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed
Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.
Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine
Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?
callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...
renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?
callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)
Same issue going on with my T-Mobile S8+.
Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...
Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0

Can't install downloaded apk's

The first thing I did when I got this phone (Verizon XT1585) a couple months ago was to upgrade it to the latest (25.226.5) stock ROM, then factory reset. I then disabled a bunch of the stock apps, of which I will provide a list below. I enabled unknown sources, under security in settings, and was able to install downloaded apk's such as an old version of Google camera (I like the photo sphere function) and Seven Adclear. In fact, it was in trying to run the update that Adclear keeps bugging me about that I discovered this issue.
The behavior is essentially that I cannot tap the install button when trying to install downloaded apk's. The button is not greyed out, just won't accept clicks. Clicking cancel works fine. I have ruled out any touchscreen issues with that and any other region of the screen.
I have tried clearing cached data from the storage item under settings, as well as wiping the cache partition under settings. Unfortunately, there does not seem to be any option for dalvik cache anywhere.
Any ideas?
List of disabled apps:
Amazon
Amazon Kindle
Android Pay
Audible
Caller name ID
Cloud
Cloud print
Connect
Email
Google play movies and TV
Google play music
Hangouts
Imdb
Message+
My Verizon
Nfl mobile
Slacker radio
Support and protection
Vz navigator
YouTube
there is an app that is causing an overlay problem. Many times apps that assist with brightness settings will not allow you to install apps while they are running. Like Lux, Darker, etc.
Lux! That was it!!!
appye said:
Lux! That was it!!!
Click to expand...
Click to collapse
Awesome. yeah I had that same problem for awhile.

Huawei p10 lite show Google Play services are updating

From now there is some days from phone show on app google play services are updating. i try restart, add location etc but still same. waze and google maps works but album does not.
how to fix it?
Seems to be a problem reported with a number of Huawei phones recently. Had it myself and googled a 'solution'. I went into Apps and disabled Play Services. Then rebooted the phone. On restart, prompts to update Play Services so allowed that and apps that use mapping etc. started working again. Seems others had problem re-appear on a reboot. I found the reports and solution here - https://stackoverflow.com/questions...ing-error-on-release-not-emulator-google-play
dmarchant said:
Seems to be a problem reported with a number of Huawei phones recently. Had it myself and googled a 'solution'. I went into Apps and disabled Play Services. Then rebooted the phone. On restart, prompts to update Play Services so allowed that and apps that use mapping etc. started working again. Seems others had problem re-appear on a reboot. I found the reports and solution here - https://stackoverflow.com/questions...ing-error-on-release-not-emulator-google-play
Click to expand...
Click to collapse
I have this problem too, good to know that a solution seems inminent.

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