Hello people got 2017 p8 mini I have deleted all bloat ware possible but phone storage shrinks every day in three days shrank by 1.1gb I use storage cleaner daily still vanishing any ideas
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Hi Folks,
I've had the strangest thing happen to my nearly new Galaxy S4, and I'm hoping that some of you can tell me what happened and what to do about it.
Recently, I started getting a notification that AT&T wanted to do an update to my phone. I rejected the update for several days, although of course it kept coming back, but it was finally performed one night when I accidentally left my WiFi turned on overnight. I got up the next morning and found a notification that the update had been performed (note that I had never explicitly authorized it). I did notice that several new applications had been loaded on my phone... nothing major from what I can see, but the icons had shifted around a little bit in the application section of the interface... but the really big problem is that 8 GB of system RAM have now disappeared. I'm not talking about memory on the SD card, which I also have in the phone. The system now reports that 8 GB of system RAM have been expended since the AT&T update. I went from around 2.5 GB of expended memory to around 10.5 GB of expended memory in one night.
I had purchased the 32 MB version of the phone, and so I'm not hurting for memory at the moment. But I'm extremely concerned about the sudden (literally overnight) loss of 8 GB of system RAM. Could this happen again with the next update? Is there any way to get that memory back?
I went to the AT&T store where I had purchased the phone, and even their maximum tech guy had never heard of this happening. He had no solutions. So I called AT&T Tech Support and was told, at least by Tier 1 support, that I need to do a hard master reset on my phone. I find this an inadequate solution for several reasons, not the least of which is that it offers no explanation for what happened or if it could happen again. Am I going to have to master reset my phone every time AT&T decides, without my authorization, to update it? Are updates even retained between such resets?
Is there anyone here who can offer any comments on this situation? Is there anyone who has experienced anything like this with their Android phone? Is there any way to get that 8GB of RAM back? I sure would appreciate any intelligent comments on this matter...
Thanks, and best to all....
Chas
Oh let me get this straight because you confused a lot of things apparently ... you have a 32gb version of the phone and the update filled an additional 8gb of storage ... btw internal storage is not ram they are different things so you know ... i find it odd an update whatever bloatware may it had included took so much of your storage ... so it either must be some sort of bugged indicator of your internal storage or something actually got downloaded that consumed your storage ... so check your files and the applications installed to see if any of those uses that space and if not try a factory reset see if it helps ... also i don't think that any future update would cause this thing again if it is fixed ... and also when you have an update available for your phone it's best not to ignore it but actually do it
AvelonTs said:
Oh let me get this straight because you confused a lot of things apparently ... you have a 32gb version of the phone and the update filled an additional 8gb of storage ... btw internal storage is not ram they are different things so you know ... i find it odd an update whatever bloatware may it had included took so much of your storage ... so it either must be some sort of bugged indicator of your internal storage or something actually got downloaded that consumed your storage ... so check your files and the applications installed to see if any of those uses that space and if not try a factory reset see if it helps ... also i don't think that any future update would cause this thing again if it is fixed ... and also when you have an update available for your phone it's best not to ignore it but actually do it
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Well, I see that you are right about the terminology, and I apologize for the confusion. "RAM" refers to the random access workspace of the device, which on my phone is listed as 1.78 GB. What I meant to refer to is what is called "System Storage." I get to it by (a) long press on the central button, (b) choose the lower left icon, (c) choose the "Storage" tab in the resulting screen. "System Storage" under that tab is now listed as 10.43 GB/ 32.0 GB, whereas, before the update, it was 2.4 GB / 32.0 GB. This means that ~8 GB of usable system storage disappeared with the update. That's 8 GB that I can no longer use to store applications, files, etc.. Since the utility that gave me this information came with the phone (and was explicitly designed to give us information on things like active applications, RAM, and storage), it seems unlikely that it is faulty.
I find this whole situation odd as well, which is why I'm looking for a solution. I would love to find someone who has the technical expertise to help me diagnose this problem and find out what happened. I don't have that level of expertise, and apparently AT&T is not going to be much help. 8 GB is huge! It is much more storage than the entire operating system requires! I don't think that was lost by the addition of simple applications; something else happened, something significant.
I do agree that it is best to do the updates when they come in, but obviously, if this happens too many times, even a 32 GB phone would soon be depleted of system storage. It remains a problem awaiting a solution...
Thanks for your comments... Best,,,,
Are you sure that before it said 2.4GB/32GB because that's odd as well ... i have the 16gb version and i have 8.9gb available space which means i have 7.1GB/16GB out of the box and that's perfectly normal also i have an international version which mean no carrier bloatware ... so having the rom with the added bloatware from AT&T taking only 2.4GB of your internal storage is really odd ... 10.43GB/ 32.0GB seems a lot more reasonable assuming u stored some files too ...
Hello guys!
Have a problem with my 3 months old Samsung galaxy s7 edge. Recently I got plenty "internal memory it's almost full" message. Problem is, I checked all my files in the internal memory, and they are 3.71 GB. The total space in the phone is 32 GB. why am I getting those error messages?
I already spoke with the technical support of Samsung, and all they could tell me, was to restart the phone. Which I did, and as expected, it had no effect.
Hello,
I just purchased a 64gb micro sd (samsung evo plus) card and inserted it into A1; formatted it as permanent storage, and now it shows as 128gb with half space used with system files. Tried reformatting on the laptop and doing it again in the phone, same result. As far as i can tell, it still works (still 64gb free), but it is annoying as it shows system is using half, so you dont have the real numbers.
I tried googling, found similar problems (a year ago), but no follow up how/if this is resolved. Im running latest 8.1 (november patch).
Any help / ideas?
thanks,
Jaka
After formatting you need to select an SD card as an external memory and then you will have a real state
All of this is done in the seting> memory setting
permanent storage is an extension of internal storage so all correct.
Thanks for clarifying. What is the difference between permanent/removable storage in terms of what the phone can store on it? My phone is full and need the extra space for pictures, cache (streaming apps burn a lot) and, if the card is good enough, apps.
thanks guys, always appreciate the support here on XDA!
jaka
jsuln said:
Thanks for clarifying. What is the difference between permanent/removable storage in terms of what the phone can store on it? My phone is full and need the extra space for pictures, cache (streaming apps burn a lot) and, if the card is good enough, apps.
thanks guys, always appreciate the support here on XDA!
jaka
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Click to collapse
I don't' like an SD as an extension of internal memory, it becomes non removable and if it gets corrupted can cause serious problems with apps crashing. It also needs to be as fast as possible.
I would rather have it set as external/removable, you can still store all your media (music photo video etc) on it but it remains removable and the system does not reply on it.
Hey guys, a bit of an update.. Today a got a notification that i am running out of space, a few days after I have inserted a fresh 64 gig card (first post), but now take a look at these screenshots .. In a few days, my whole storage shows as 100% full, just with system files .. ?
I also do not see this extra space in root explorer (where can I?)
Can someone help with this issue? What is going on here?
Cheers,
Jaka
A while ago even after moving all movable apps to SD card on my J730F/DS i was constantly out of space. Using CC cleaner i was deleting everything that could be deleted i was down to 4-500Mb free space on the internal memory.
Looking at all the apps i had installed there was no way that it could fill up the whole 16GB so i did a factory reset. After reset and reinstalling all the apps back and moved them back to SD card i had a cool 9.7GB free on internal memory. That was great i did not even care why and what was taking all that space.
All great and good for few days but one evening going to sleep i woke up next day and 1GB was gone. All updates disabled, phone just sitting and charging. It was annoying but still plenty of space.
One week later i decide to manually update the apps i wanted updated to see if the updates are eating up space even if the apps are on SD card. All good and done, apps moved back to SD after update, no change in storage space. Then 3 days later same thing over night i woke up and 700MB missing.
Another week has passed, no more updates just couple of ne apps installed and moved to SD. Storage space stays the same. I uninstalled all of the pre-loaded apps with ADB and all seems fine for few days. Today i woke up and another 700MB gone form internal storage.
This is getting ridiculous. I think they are doing something to the Android to eat up space in order for us to buy new phones, just as Apple was caught slowing down devices. I do not need a new one, this one does everything i need it to do.
Does anyone has an idea where all the space goes and how to recover it ?
I got the LG V20 (Model H910) with 64GB last November and was pretty happy with it overall, especially the price and that it had a replaceable battery. With all my apps installed, I still had over 27GB free space, more than enough to hold me a long time, plus a 128GB sd card. I had quickly discovered the "Marketing Services Manager" app that was randomly adding unwanted apps to the phone and deleted that within the first week.
But then about 4 months later the free space started shrinking, until the last few months when it was down to less than 1GB free space and the phone was extremely slow. I moved all apps possible to the sd card, that got me back to almost 5GB free space. But that free space was quickly disappearing as well until I said screw it and ordered a new phone. I deleted most all apps off the V20 except for a few I wanted to see the setups and would just reset the phone afterwards and see what would happen.
Before I reset the phone took a screenshot of the Disk Usage app showing the 42GB in system data, and one after I set the phone back up again, with all original apps back showing the 470MB in system data. I half expected the internal storage to be corrupt and unusable, but that doesn't seem to be the case.
Any idea what caused this? I had no rogue apps installed, nothing suspicious looking at all, everything possible was always stored on the sd card except for apps, cache was cleared, phone was not rooted. Is this some weird Android or LG bug? I had the LG G5 before the V20 and it was a great phone and never had this issue. And after 4 years use, the G5 system data is only 3.58GB, more along what I would expect. I use my phones for at least 3 years, but a few things bugged me about the V20 so I was ready to just cut my losses and dump it. But I'm really curious if this can happen again randomly.