Cant see my phone in device manager - Nexus 6P Q&A, Help & Troubleshooting

hi guys, im trying to install the driver for my phone to unlock bootloader and ultimatly installing a custom rom but i cant see my phone in devices managers.
-the USB Debugging is checked
-the driver of my former HTC phone have been deleted.
-ADB cant find my my phone using the ''adb devices'' command, i also tried nexus root toolkit and it cant find my phone too.
-i tried 2 different USB wire and tried with every USB port on 2 different computer (using 2 different OS) and on both computer, i cant find my phone in devices manager.
- when i plug my phone, the phone is charging correctly, i tried MTP and ''charge only'' in the developper option, and i cant see the phone in devices manager using both option.
- when plugged, the phone is charging correctly but it doesnt show the USB debugging notification nor does it show the USB configuration menu notification.
am i doing something wrong or is it a hardware problem??
really appreciate your help guys THANKS!

h4rfang said:
hi guys, im trying to install the driver for my phone to unlock bootloader and ultimatly installing a custom rom but i cant see my phone in devices managers.
-the USB Debugging is checked i tried.
-the driver of my former HTC phone have been deleted.
-ADB cant find my my phone using the ''adb devices'' command, i also tried nexus root toolkit and it cant find my phone too.
-i tried 2 different USB wire and tried with every USB port on 2 different computer (using 2 different OS) and on both computer, i cant find my phone in devices manager.
- when i plug my phone, the phone is charging correctly, i tried MTP and ''charge only'' in the developper option, and i cant see the phone in devices manager using both option.
- when plugged, the phone is charging correctly but it doesnt show the USB debugging notification nor does it show the USB configuration menu notification.
am i doing something wrong or is it a hardware problem??
really appreciate your help guys THANKS!
Click to expand...
Click to collapse
If I remember correctly, when I got a new computer, I had to install 6p drivers on it. Everything else seems correct.

tropical cactus said:
If I remember correctly, when I got a new computer, I had to install 6p drivers on it. Everything else seems correct.
Click to expand...
Click to collapse
correct me if im wrong, but you need to see the device in devices manager to install the USB driver ...

h4rfang said:
correct me if im wrong, but you need to see the device in devices manager to install the USB driver ...
Click to expand...
Click to collapse
There's no pop up asking to install drivers on computer? No idea then.

Related

[Q] USB-PC Not working?

I'm running OTA 4.0.3 (Acer_AV041_A500_1.033.00_PA_CUS1) rooted with I don't know what tool, but rooted after upgrading to 4.0.3, and using one of the tools found here which was the latest (at the time of rooting). The tablet has an "A500 Root Tools" app which has options to enter APX mode amongst other things.
I'm unable to get my Acer to connect to my PC via USB. I tried using both a mini(?)-usb cable and an A-A cable. My acer makes no notification, and there's no visible, or audible, evidence that anything was connected. USB Debugging enabled and disabled makes no difference. The tablet shows absolutely no sign that anything was plugged in. Nothing in notifications, nothing in any file managers.
Likewise on both a Windows 7 PC, and a Windows Vista machine. No little sound saying I plugged something in. Nothing listed in device manager. Nothing anywhere. The Win7 machine has the Acer drivers installed, as it is the machine I used to root it a few months ago.
Is there some weird ICS toggle that I need to perform to get this working? I know my USB ports are working as I've plugged in USB sticks and it mounts them without issue.
At the end of the day, I'm just wanting to flash my bootloader so that I can install CWM and a custom ROM. If there's a way to do that without needing my PC connected, that would make me equally happy.
Drivers
Anthony820 said:
I'm running OTA 4.0.3 (Acer_AV041_A500_1.033.00_PA_CUS1) rooted with I don't know what tool, but rooted after upgrading to 4.0.3, and using one of the tools found here which was the latest (at the time of rooting). The tablet has an "A500 Root Tools" app which has options to enter APX mode amongst other things.
I'm unable to get my Acer to connect to my PC via USB. I tried using both a mini(?)-usb cable and an A-A cable. My acer makes no notification, and there's no visible, or audible, evidence that anything was connected. USB Debugging enabled and disabled makes no difference. The tablet shows absolutely no sign that anything was plugged in. Nothing in notifications, nothing in any file managers.
Likewise on both a Windows 7 PC, and a Windows Vista machine. No little sound saying I plugged something in. Nothing listed in device manager. Nothing anywhere. The Win7 machine has the Acer drivers installed, as it is the machine I used to root it a few months ago.
Is there some weird ICS toggle that I need to perform to get this working? I know my USB ports are working as I've plugged in USB sticks and it mounts them without issue.
At the end of the day, I'm just wanting to flash my bootloader so that I can install CWM and a custom ROM. If there's a way to do that without needing my PC connected, that would make me equally happy.
Click to expand...
Click to collapse
Reinstall the Acer Drivers and also the Google drivers from the android sdk if u have that installed, if not use the adb_fast.zip attached. For you to successfully flash the BL do not underestimate the importance of having the drivers correctly installed - its the cause of 90% of the problems folks have had - my advice is to keep Device Manager open the whole time so you can see what is or isn't installing - dont proceed with the flash until you are sure they are - else you'll be looking at a downgrade to HC to fix things
you can also use Acer Recovery Installer from the market to install a custom recovery
While I appreciate your help, my issue is not drivers - Windows isn't loading the wrong drivers, or no drivers at all. Windows is showing no sign at all, at all, in device manger, any where, that a tablet has been plugged in. Like wise, the tablet gives ZERO notifications on being plugged in to a PC. Nothing. No sounds. No notification. Nothing.
I was originally using the micro(?) usb slot, and it was not working. I assumed that USB slot was dead. So I went and bought a USB A-A cable - after testing the normal USB slot and established it works - and it, too, does absolutely nothing when plugging the device into a PC.
I've since tested with an Ubuntu 12.04 machine as well. dmesg lists nothing.
Anthony820 said:
While I appreciate your help, my issue is not drivers - Windows isn't loading the wrong drivers, or no drivers at all. Windows is showing no sign at all, at all, in device manger, any where, that a tablet has been plugged in. Like wise, the tablet gives ZERO notifications on being plugged in to a PC. Nothing. No sounds. No notification. Nothing.
I was originally using the micro(?) usb slot, and it was not working. I assumed that USB slot was dead. So I went and bought a USB A-A cable - after testing the normal USB slot and established it works - and it, too, does absolutely nothing when plugging the device into a PC.
I've since tested with an Ubuntu 12.04 machine as well. dmesg lists nothing.
Click to expand...
Click to collapse
open a command prompt on yr adb folder and run "adb devices" what do u see?
List of devices attached.. then nothing but my prompt.
Anthony820 said:
List of devices attached.. then nothing but my prompt.
Click to expand...
Click to collapse
and the adb interface driver thats not showing in device manager?? and you have the acer drivers installed??
All the signs are pointing to no drivers, failing that its sounding like a hardware issue either yr tab or cable - can u try on another pc/laptop?
Tested it on a Win 7 Dell, on a Vista Dell, and on an Ubuntu 12.04 Compaq. None show any sign of the device being connected.
I know my *two* micro USB cords work as my Nooks (color and tablet) have no problem with them. I know the large USB slot works as I've plugged in a keyboard and a USB memory stick and both are immediately detected by android.
I've also done a factory reset on the tab. Problem persists, obviously.
I'm actually setting up stock Win7 on another laptop right now. When it's complete I'll install acer drivers and plug in the tablet. It will be the only USB device, let alone android, to ever be plugged in to it.
Anthony820 said:
Tested it on a Win 7 Dell, on a Vista Dell, and on an Ubuntu 12.04 Compaq. None show any sign of the device being connected.
I know my *two* micro USB cords work as my Nooks (color and tablet) have no problem with them. I know the large USB slot works as I've plugged in a keyboard and a USB memory stick and both are immediately detected by android.
I've also done a factory reset on the tab. Problem persists, obviously.
I'm actually setting up stock Win7 on another laptop right now. When it's complete I'll install acer drivers and plug in the tablet. It will be the only USB device, let alone android, to ever be plugged in to it.
Click to expand...
Click to collapse
cool let us know how u go....oh dont forget the adb drivers too
Same. I feel like it's something on the tablet rather than the PCs. But I don't know how to get 100% stock again without being able to have a PC connection.
Anthony820 said:
Same. I feel like it's something on the tablet rather than the PCs. But I don't know how to get 100% stock again without being able to have a PC connection.
Click to expand...
Click to collapse
The tool you used to root it (icsRoot) also has an unroot tool, which you could have used...I have tried to unroot manually which wasnt easy as I had a pre-rooted rom and I had real trouble getting rid of superuser, but in your case it may be a bit different....Sorry can't give you much help in the unrooting ics dept. Maybe try flashing acer stock rom??? or starting a new thread??
Did you ever solve this problem, I'm pulling my hair out with the same thing.
irishmoe said:
Did you ever solve this problem, I'm pulling my hair out with the same thing.
Click to expand...
Click to collapse
are you trying to flash something or do you mean when you connect yr tab
windowz explorer doesnt show your int/ext storage??
more info needed, what rom and bootloader, what OS on yr pc can u try on a different one, try a different cable and usb port..
have you run the acer drivers setup.exe
did u install the android usb ones
have u opened a command prompt from the folder where adb.exe is and run "adb devices"...does a number show??
when u have device manager open and connect yr cable do you see the drivers install. If they are there then uninstall them, disconnect yr cable and clean boot and reconnect.
If they do not install then manually install by pointing them to the folder you extracted the zip to...for the acer ones, just point it to your c: drive
If windows trys to install them, stop the hardware wizard from searching windows update and manually install them yourself.
If you've tried to flash the bootloader and it hasnt completed for what ever reason - you can strike issues such as yours - again, uninstall, clean boot, reconnect, manual install
I have my own thread here
http://forum.xda-developers.com/showthread.php?t=1776448
but came across this one and thought I'd ask if there was any solution found.
irishmoe said:
I have my own thread here
http://forum.xda-developers.com/showthread.php?t=1776448
but came across this one and thought I'd ask if there was any solution found.
Click to expand...
Click to collapse
ok m8, i havng a look at it now....when u connect to yr pc does win explorer show u yr internal/external storage ok??
Have you tried an app like USB host controller to check the connection on the tablets side?
a.child said:
Have you tried an app like USB host controller to check the connection on the tablets side?
Click to expand...
Click to collapse
I regularly use a memory stick in the usb port so I reckon it's fine
what about the micro-usb port?
a.child said:
what about the micro-usb port?
Click to expand...
Click to collapse
Lost the cable so using the regular port
irishmoe said:
Lost the cable so using the regular port
Click to expand...
Click to collapse
I replied earlier in the other thread m8
U must use the micro USB
irishmoe said:
Lost the cable so using the regular port
Click to expand...
Click to collapse
dibb_nz said:
I replied earlier in the other thread m8
U must use the micro USB
Click to expand...
Click to collapse
That's correct, a straight USB "A to A" won't work. Further, I discovered something else; not all micro-usb cables are created equally! I was using a cable that worked fine on my Thunderbolt phone, would not work at all on my A500. Turned out there's some enhancements to the pinouts on the newer micro-usb devices. So the lesson here is go with the cable that came with the device if at all possible.
Seriously though, give a different micro-usb cable a shot; they're pretty cheap around the interwebz.

[Q] Help needed!

Ok so here's the thing. This morning when I woke up I dropped my phone on the floor and the battery flew out.Initially I thought it was nothing but later it started rebooting without any good reason. I tried restarting, it would stay on for a bit then it would go down again. I am(was) running CyanogenMod 7 on a Samsung Galaxy SI. I want to reflash it with Odin as it won't start anymore.At first it would just boot loop but now it won't even get past the first logo. The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS! I tried alot of drivers, I tried the have disk method with the usb driver from SDK Tools , nothing worked ! Please, give me some suggestions about what I should try more because honestly this is beyond my expertise in this domain.
androis said:
The tricky part is that my PC won't recognize it , all I get is Unknown Device code 43 yada yada BS!
Click to expand...
Click to collapse
unknown USB solutions http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
Tried those options, still Unknown Device. More suggestions ?
androis said:
Tried those options, still Unknown Device. More suggestions ?
Click to expand...
Click to collapse
code 43, has more to do with Hardware, its about your cable and PC ...so check cable, try switch to another USB port
Microsoft engineers answer
I suggest that you connect the Controller to a different USB port and check if you have the same issue.
If this does not work, you can try to uninstall and reinstall the USB controller.
To remove and reinstall all USB controllers, follow these steps:
1. Click Start, type Device manager and open device manager.
2. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
3. Restart the computer, and then reinstall the USB controllers.
Disable and enable the USB device:
1. Click on start and type devmgmt.msc.
2. Right click on the caution sign on the USB.
3. Select disable and reboot the computer.
4. Enable the device after reboot.
Also make sure that you download and install the latest version of Software for this. Here is a link you can follow to download the Software:
http://www.microsoft.com/hardware/download/download.aspx?category=Gaming
Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.
Click to expand...
Click to collapse
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
androis said:
Nothing worked. I even tried going to another PC but still I get unknown device... Is it still worth the struggle or should I just save up for a new phone ?
Click to expand...
Click to collapse
try and borrow another original samsung USB cable to test first, this is a major culprit, as numerous people including myself have experienced
what happens is one of the pins on the micro usb plug of rolls in and gets broken , also check your USB slot a good cleaning with a brush and alcohol would be good fro the connection ( do it when you have removed battery)
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
androis said:
Got another USB cable still nothing... It's very weird, it's like nothing I heard off or read on the forums... Is there any method of connecting to the mobile using SDK manager ? I'm not really familiar to working with the SDK manager.
Click to expand...
Click to collapse
was your cable an original samsung cable, IF not, many common cable do not work, due to pin configurations
For ADB, you still need connection with USB cable
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
androis said:
Here's another thing I could try. If I go to Device Manager - Right Click on Unknown Device - Update Driver Software - Browse I can choose from a list of Samsung Drivers... The question is , which one do I have to choose for my Galaxy S ? Maybe it will work like this
Click to expand...
Click to collapse
that was the solution given in my first post, have you not tried them all yet? samsung drivers were also attached on it and what PC software do you use XP or ?
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
androis said:
In that link it requires your phone to be working and able to go in USB mass storage mode or debugging mode ... My phone can only stay in download mode . I use windows 7 x64 version .
Click to expand...
Click to collapse
I think you have misunderstood it, there are many solutions mentioned there in, cause I am the one who wrote it ..your option was to try them all to see which one solved it
for win 7 . download this driver http://www.4shared.com/zip/0LQRmsMm/usb_driver.html and give it a go, if the other failed
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
http://cagnazzo.name/drupal/vista_corrupted_driverstore
Try the above, then install the Samsung drivers and then connect your device.
androis said:
Tried everything from your guide...even from the microsoft sites...Still can't get my device to be recognized...If I use the Usb driver you sent it won't let me use them even if I manually choose it for my device. Don't really know what to do more honestly other than throw it away and get another phone
Click to expand...
Click to collapse
problem is, its not the phone but its either, the micro USB slot or cable or your PC, if you have another USB cable and a lap top or a friends PC might be able to resolve your problem

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

Someone please help me be able to transfer files to my phone from my PC!

It used to work, doesn't anymore.
USB debugging is enabled. Camera is connected as a media device. Using the original OEM cable. Drivers are updated....
so wtf? It just says "copying" when I try it on my PC, and on my laptop it immediately says "transfer stopped, device not connected or not responding"
I really need some help on this one, if anyone is up to it, thanks in advance!
Damani311 said:
It used to work, doesn't anymore.
USB debugging is enabled. Camera is connected as a media device. Using the original OEM cable. Drivers are updated....
so wtf? It just says "copying" when I try it on my PC, and on my laptop it immediately says "transfer stopped, device not connected or not responding"
I really need some help on this one, if anyone is up to it, thanks in advance!
Click to expand...
Click to collapse
almost a month and no replies, can someone please help me?
Damani311 said:
almost a month and no replies, can someone please help me?
Click to expand...
Click to collapse
I've had this issue before, but don't remember how I solved it, so be patient with my response.
1) Try deleting your devices drivers from device manager. Restart your computer and plug in your phone and try again after they automatically download.
2) Try a different USB port, if its a desktop, use one in the back of the computer.
3) When transferring, make sure your device is unlocked.
4) Try different USB cables.
Hope one of these tips works out for you.
ABnexus said:
I've had this issue before, but don't remember how I solved it, so be patient with my response.
1) Try deleting your devices drivers from device manager. Restart your computer and plug in your phone and try again after they automatically download.
2) Try a different USB port, if its a desktop, use one in the back of the computer.
3) When transferring, make sure your device is unlocked.
4) Try different USB cables.
Hope one of these tips works out for you.
Click to expand...
Click to collapse
what do you mean device unlocked?
it's doing it on multiple computers so it's not the port. Also using two different USB cables...both supposedly OEM (one says samsung, the other has the little black USB symbol on it)
also now tried it with a third white OEM cable...it reinstalled the drivers and gave me the "what do you want to do with this device" prompt, but still does the same thing....
still not working, help please....
Damani311 said:
what do you mean device unlocked?
it's doing it on multiple computers so it's not the port. Also using two different USB cables...both supposedly OEM (one says samsung, the other has the little black USB symbol on it)
also now tried it with a third white OEM cable...it reinstalled the drivers and gave me the "what do you want to do with this device" prompt, but still does the same thing....
Click to expand...
Click to collapse
i get this problem with my 4 four oem cable lolll on my sgh-i317m(note2) because my usb port on my phone was broken after i change this piece my phone get working fine i don't know if your phone have this problem .......or try to clean your usb on your phone
mugensiz said:
i get this problem with my 4 four oem cable lolll on my sgh-i317m(note2) because my usb port on my phone was broken after i change this piece my phone get working fine i don't know if your phone have this problem .......or try to clean your usb on your phone
Click to expand...
Click to collapse
i have no problem uploading pictures from the phone
or deleted pictures from the phone
but when I try to delete music is says the disk is "write protected", on both the SD card and the internal phone storage
still looking for a solution, if anyone can help....
Can always get a card reader and take SD out of phone and put in reader slot connected to your PC. If all this is on your SD card and not the phone.
literally still do not have a solution to this, years later......anyone?
Tried different PCs?

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
Click to expand...
Click to collapse
Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.

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