Google Play won't download or update - ZTE Axon 7 Questions & Answers

Hi,
Has anyone experienced major issues with the play store. At the minute no apps will download or update for me at all. I've gone through all the steps on here (https://support.google.com/googleplay/answer/7513003?hl=en) and here (https://support.google.com/googleplay/answer/7512202).
And now I've gone and done a factory reset thinking that willt certainly resolve the issue, but no luck. Any ideas? I'm not rooted or anything like that (for now anyway)
Stephen
ZTE A2017U
Play Store version - 8.1.73
MiFavor UI 4.2
Android 7.1.1

FYI, I went off wifi onto mobile data, and that worked. Isn't a good solution for me though, as it sucks in my house/neighbourhood, and I'm not on an unlimited plan.

Related

Nexus 4 Android 5.0.1 Google Play store not working

Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Cateye said:
Guys a friend bought used nexus 4 with Android 5.0.1 downloaded few apps like whats app and few games after that every time i try to update or download new app Google play store not working.
any idea how to fix this issue
Click to expand...
Click to collapse
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
ariesgodofwar said:
"Not Working" can mean a lot of things. What is it doing? You might have the wrong Google Services Framework installed. I assume since the phone is on 5.0.1, it is rooted? You might try just wiping the Data and Cache for the App for starters.
If that does not fix, try uninstalling the Play Store, and then just sideload and flash the .apk for the most recent version to reinstall. Sometimes a fresh install will iron out problems. If those do not work, some specifics on the Play Store version and what it is doing exactly would be helpful.
Click to expand...
Click to collapse
Phone is not rooted ( no superuser app or SU app installed ). Not working meant all i see is Downloading but nothing happens and after few mins i get error code 495. I cleared cache, reset phone but facing same issue.
I have 2 internet connections strange thing is that its working on one wifi but not working on other.
If it's a second hand bought.. Do a clean flash.. It is the best way to resolve the issue.. You never know what the previous owner has done to his phone..
Sent from my Nexus 4
Even i am also facing same issue on my Nexus 4 Android 5.02, Apps in Play store Update is not functioning properly it says download but doesn't download did all the clear cache clear data remove Google account re added the account but unable to solve the is kindly need help
Do a clean flash and try again... OTA's can be buggy sometimes
Sent from my Nexus 4

Google Play services no longer working

Hello,
I just upgraded from Kitkat 4.4.2 to Lollipop 5.0.1 via Kies. The phone was rooted and became unrooted, of course. Everything went fine with the upgrade and re-rooting after some trouble shooting.
However, I noticed, that after auto-update of Google Play services, that those would always stop working after reboot. Before that update, everything was fine. So I did a factory reset, and even flashed the unrooted version again, but this did not help for long since Google Play services would start crashing again after the next update.
My Lolipop 5.0.1 version is I9505XXUHOB7, the working stock version of Google Play services is 6.5.something, while the version that I got via auto-update is the newest 7.0.99. After some backup restoring and factory resetting I finally figured out that I could revert Google Play services to stock version after removing the device admin setting, and flash any version from apkmirror.com. Now I know that all versions of Google Play services above 7.x and newer definitely *will* crash on my S4 with the new Lollipop.
Does anybody know about this? As I wrote, this happens on a clean unrooted install after factory reset as well. The last working version of Google Play services for me is com.google.android.gms-6.7.76_(1745988-438)-6776438-minAPI21. Older versions will not crash, but I will keep messages that Maps, Gmail or such things require a newer version. Now I am wondering which update of those apps will break my phone again...
Google will automatically restore settings related to your device when you sign in to your Google Play account, thus a factory reset does nothing here. You need to wipe Google Play Services' data, preferably after the update to the latest version. Then reboot and see if anything changes.
Thx for the reply, but I when the phone asks, I always deny to store anything on Google servers. I have my own backups. And, it worked with the initial install and only stopped working after the Google Play services update. Would that not mean that every user must be affected? I read a lot that Google Play services stop working recently, but no apparent explanation.
Edit: I just noticed that, without me doing anything, Google Play services got auto-updated to the faulty new version again, crashing again. Very annoying. I tried the solution with deleting all data, but that helped noting. I reverted to the last functioning version manually.
Is there a way to prevent this auto-update?
Just had a chat with Samsung Support (there seems to be no way to officially address this issue with Google directly). They were not aware of the problem until now and walked me through a couple of steps. Unfortunatelly, nothing helped. They promised to address the issue to Samsung development. Hope this helps, but small hope it is...

Android 7.0 OTA Google Play Services crashing

Hey guys,
Wanted to try and find out whether anyone else is experiencing issues with Google Play Services (9.4.52) crashing after upgrading to Nougat OTA?
I thought I may have a botched install so tried the following:
- Cleared cache
- Reset and didn't restore from backup
- Reset and only installed stock apps
- Safe mode
- Cleared Google Play Services data
- Unsubscribed from all Google beta testing apps
I still can't figure this one out, even after a hard reset back to stock it still kicks up a play services crash about once ever 10-20 minutes... very weird... and frustrating
Anyone else had this issue? Or got any suggestions?
I had the exact same problem after accepting OTA yesterday via the beta program. I was on 6.0.1 on my 6P (no root, no custom rom, locked boot-loader). All Google Apps and Services crash including Messenger (SMS). I performed a hard reset with no luck. I flashed OTA with no luck. Only solution was to unlock boot-loader, flash recovery, and go back to stock. I will try again today.
cybrdude said:
I had the exact same problem after accepting OTA yesterday via the beta program. I was on 6.0.1 on my 6P (no root, no custom rom, locked boot-loader). All Google Apps and Services crash including Messenger (SMS). I performed a hard reset with no luck. I flashed OTA with no luck. Only solution was to unlock boot-loader, flash recovery, and go back to stock. I will try again today.
Click to expand...
Click to collapse
Will try that method instead, the crashes have died down again but I can't find any correlation between specific apps and what's causing the crashes! If I find a solution I'll post.
I think there may be a problem with the final release. It seems Google pulled 7.0 from their factory images site. I downloaded 7.0 for nexus 6, 6P and 9 earlier today and only the download for the Nexus 9 is still available. I don't know which version is giving you a problem but on the Nexus 6P Google earlier posted version MTC20F. I was going to flash it this evening but I think I'll wait and see what version they post back to the factory image site.
Google has finally posted the OTA and Full ROM images for 7.0. Both have the exact same problem on my 6P. All Google Services and Apps crash and the phone reboots randomly (often). I am at a loss. Obviously issues exist with 7.0 and 6P. Google seriously needs to address this non-sense.

Nokia 6 Oreo Play Store problem

clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Fakkurai said:
clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Click to expand...
Click to collapse
Try this tool to install play service to your device
https://www.androidfilehost.com/?w=files&flid=198968
A factory reset is required to use this
One more thing, read all instructions form here before use from here
https://forum.xda-developers.com/nokia-6/how-to/tool-nokia-6-utility-playstore-language-t3637252
I m not be responsible for any damage or brick device
sltushar said:
Try this tool to install play service to your device
https://www.androidfilehost.com/?w=files&flid=198968
A factory reset is required to use this
One more thing, read all instructions form here before use from here
https://forum.xda-developers.com/nokia-6/how-to/tool-nokia-6-utility-playstore-language-t3637252
I m not be responsible for any damage or brick device
Click to expand...
Click to collapse
play services are installed by default and i already have play store installed. i don't see how this could help
I also have the same issue since last 2 days after the Oreo update. I tried every possible things needed or advised but I am still helpless.
Fakkurai said:
play services are installed by default and i already have play store installed. i don't see how this could help
Click to expand...
Click to collapse
Okay give me some time, to find a solution for you guys
mohammedmahfuz said:
I also have the same issue since last 2 days after the Oreo update. I tried every possible things needed or advised but I am still helpless.
Click to expand...
Click to collapse
I also got this error 2 days ago. When I was on Android 7.1.1, I updated to 8.0.0 officially but the problem was not resolved.
me too last 2 days
I have same problem last 3 days.
Device recognised by Google Play as uncertified. Maybe problem in that?
LightMolfar said:
I have same problem last 3 days.
Device recognised by Google Play as uncertified. Maybe problem in that?
Click to expand...
Click to collapse
mine says certified in play store settings so i doubt it has anything to do with it
Fakkurai said:
clean nokia 6 ta-1000 updated all otas and updated to oreo,
installed google play store via the chinese store that comes preinstalled
when trying to update or install apps i'm getting error 404
the store worked without problems on 7.1.1..
tried clearing data/cache, didn't help
anyone else having this problem? any solution?
Click to expand...
Click to collapse
Also me same problem and can't any find solution
https://forum.xda-developers.com/general/help/play-store-error-code-404-t3744373/page2
There is a solution but I do not know how to do this without root
I managed to downgrade my Nokia 6 to 7.1.1 and rooted it again.
To solve this problem:
1. Root your Nokia 6
2. Delete /system/etc/permissions/services.cn.google.xml
3. Install GMS and Play Store
This issue happens on every China Variant Android Phone.
To downgrade, you only have two choices:
1. Find a Service Center that could help you to downgrade. Just find an excuse like "Android Oreo feels buggy and it seriously affects my experience".
2. Accoring to an article ( https://alephsecurity.com/2018/01/22/qualcomm-edl-5/ ) EDL Cable method is blocked with Android O Update, you have to disassemble your phone and short these two pins according to this article ( https://alephsecurity.com/2018/01/22/qualcomm-edl-1/ ).
You know, always do backup before processing.
flashing back to 7.1.1 isn't even possible anymore.. we're pretty much ****ed..
Damn. So no way to downgrade with the OST LA tool?
I live in Germany and have a chinese TA1000. l witnessed the 404 error on play store yesterday, so I did a factory reset in hope of fixing the issue. And then: playstore still didn't work and on top of that all apps were gone at this point. So now I use apkpure app and also download apks from the developers directly (if available).
Is this a permanent block or just a temporary issue?
Nokia 6 TA 1000 Play. Store error
Use a VPN such as Turbo VPN and run play store it will work.I have try with USA server.:laugh:
Today, the Google Play Store app has been downloaded without a 404 error on the Nokia 6 TA-1000. Google has fixed the bug?
Try This
Go To setting - app
Chose three dot icon on right top and chose show system
go to google services framework
and clear chace (warning !!! .. only chace )
restart your phone and try to open play store ..
Today, Instagram update worked, webview didn't and Swiftkey didn't.
VPN does not help,
Emptying Google Services Framework does not help.
Google Calandar Sync does also not work or better: the google calendar synced with it does not display in calendar and under accounts google clander does not appear.
5T33Z0 said:
Today, Instagram update worked, webview didn't and Swiftkey didn't.
VPN does not help,
Emptying Google Services Framework does not help.
Google Calandar Sync does also not work or better: the google calendar synced with it does not display in calendar and under accounts google clander does not appear.
Click to expand...
Click to collapse
Factory Reset your phone maybe will work fine ..
Factory Reset is what got me into this predicament in the first place!
Don't do that!
All apps were gone, PlayStore is being blocked on chinese phones, so you can't reinstall most apps through PlayStore.

Repeated Google Play Download Issues - Download Pending

Almost every day I need to clear cache and data in the play store app in order to get apps and updates to download. Sometimes, such as now, even multiple clears of data does not fix the issue.
Can someone please recommend some kind of a fix or workaround? It's incredibly frustrating. I am on 9.0.12 rooted.
Have you tried updating to latest play store from apkmirror? Might solve the issue.
reppi said:
Have you tried updating to latest play store from apkmirror? Might solve the issue.
Click to expand...
Click to collapse
I guess I haven't tried that. It's been going on for quite a long time. I did manually update Google Play Services though. I will try the Play Store.
No luck installing Another play store either.
After restarting the phone the apps needing update started installing. Didn't clear data this time. Very strange.
I just noticed I was having this issue today. I turned off WiFi and the updates started. I'm trying to figure out why.
Edit: It seems to have resolved itself without me doing anything.
This issue is still going on, even after the Play Store updated to the newest version. I have tried everything at this point. Next step is to set the phone on fire I guess.
I have the exact same issue.
Check your Installed tab. I bet there is an app pending for download but not showing under Update tab. Stop it by clicking the cross icon beside it. All apps under Update tab will start downloading and installing.
Sent from my ONEPLUS 6T using Tapatalk
I'm having the same issue. I did a clean install, and I was able to install all apps without issue.
A few hours later, couldn't download new apps. They would be stuck on "downloading".
If I reboot, one app will install, but all others won't. I have to reboot again, and another will download.
Have tried all the usual tricks (play store /services cache and data, download manager), but nothing seems to work.
I'm on 9.0.14. it happens with stock or custom kernels, over 4g or wifi.
EDIT: sometimes an app will start to download and get stuck at x KB or MB. Again only a reboot will solve it.
It happens to me not when I flash the international rom but when I root any firmware. I have the T-Mobile version and it works very fast but after I root it I get the pending when downloading anything from the play store.

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