Problem with updating programs outside the store (Samsung or Google). - Samsung Galaxy S8 Questions and Answers

Hey. I have a problem with my S8. After upgrading to Oreo, I can not manually update built-in Samsung applications such as Messages or Clock. The setting for installation permissions has also disappeared. Has anyone encountered such a problem? I made the restoration to the factory settings - it did not help ...

Related

Issues after upgrade to 2.3.3 and reset to factory defaults

hi,
after upgrading to 2.3.3 (GT-I9000HKDDBT --> PDA:JVI / PHONE:JVO / CSC:JV2) via Kies and doing a data wipe i had the following issues:
1. no sync icon when email accounts a sycning
2. android market apps is at version 2.3.4 and is not updating to 2.3.6
3. unable to delete android market apps data. button is greyed out
4. unable to find samsung apps again for download (accuweather clock widget, asphalt 5, etc.)
can anyone confirm these issues or post solutions to fix them?
thanks,
mom20xx
hi,
I updated yesterday, but didnt do a factory reset.
1. never have seen that. you mean sync icon for standard email or for googlemail?
2. mine updated to 2.3.6, maybe just wait a few days, i had a similar problem in earlier releases. it'll update in the next time i think.
3. not
4. samsung apps updated and still there...
but what interests me: do you have the scrolling bug in the built-in browser?
1. standard email but it seems to work now.
2. is ok now after enabling google backup (einstellungen -datenschutz - meine daten sichern + automatisch wiederherstellen)
3. is working now with market 2.3.6
4. get the accuweather clock now. the rest I'm not using
In my eyes I have no scrolling bug in the built-in browser. it is working as expected.
how about daily briefing? did you still have it?
no do not have daily briefing. i even do not use it. maybe the download ist available via samsung apps
Hey even i couldnt find the Daily briefing... if anyone has the app pls share...
daily briefing seems to be gone umm... never used that, but dont really understand why they removed it ^^
is anybody else recognizing the scroll bug in the built-in browser AFTER factory reset (on stock rom)?
i dont really want to reset and again lose all settings, apps etc..

Trebuchet crashing after OTA update to YOG4PAS3OH

've just updated my phone to YOG4PAS3OH via OTA and Trebuchet launcher is crashing repeatedly with java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String android.content.ComponentName.getPackageName()' on null object reference.
This renders my phone unusable. I can only access options and a bunch of already active applications. Unfortunately Google Play or file explorer is not among those. :crying:
Is there a way to run Google Play in order to download an alternative launcher?
Can I revert the update somehow?
Okay, factory reset solved the problem.
I encountered the same problem. I had disabled “Google App” and that marked crash Trebuchet. So, I just enabled it again and the problem disappeared.

Settings / Updates crashes

Today I made a strange observation on two A2017G: the ZTE update function ("Settings / Updates") crashes when you open it (both phones are on 7.1.1). It doesn't really matter at the moment but it's still rather weird. The phone keeps working normally despite the crash of the update function. Do you guys see the same behaviour?
No problem here
Interesting bug: if you have any ZIP file in the root directory of your SD card, the update app will crash. That was the reason why the update app crashed on my phone. I moved the ZIP files to a sub directory which solved the problem.
Updates crashes Settings app
I'm having the same problem. Everytime I select Updates in my settings menu, I get a message that settings app has crashed. Phone still works, don't need to power cycle. But I can't figure out how to get into the update menu.
UPDATE: I solved my problem. There is a System Update app that had been disabled. Took some digging around to find it, but after I enabled it I was able to get into the Update menu. My phone is downloading updates as I'm typing this. Hope this helps.

Wallpaper's issue

Hello folks. I've a problem setting wallpapers since yesterday I've done some mess on My phone. All the time i hit "wallpaper" on System display settings i get the message "unfortunately, setting has stopped". I was wondering what i need to do for resolve this issue. I've installed / reinstalled some System apks like wallpaper cropper and sec wallpaper picker, so i think the problem depends from this. Unfortunately, i didnt have Any backup of those, and they neither appear to be installed. Any help Will appreciate, i really don't want to flash the stock rom. Thanks in advance.
Try wiping cache partition , sometimes it's the cache that causes system apps to stop
Nevermind, someone lent me another Samsung grand prime and now all is ok. Thank you very much.

The problem with crash on start with some applications

Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Xerphis said:
Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Click to expand...
Click to collapse
I only experienced that with the chinese oreo betas. Every google app wouldn't start, only a white screen.
Does not happen for me on stock 7.1.1, AOSP or with GSIs.
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Xerphis said:
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Click to expand...
Click to collapse
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
bornlivedie said:
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
Click to expand...
Click to collapse
I also have an Axon 7 chinese (A2017) whit Nougat 7.1.1. (A2017V2.0.0B13)
I have the same problem as Xherpis, exactly the same.
I did the same as Xerphis, I restored the phone to the factory settings, but I still have the same problem.
Could you send me the B15 EDL Backup ?.
If it did not work, I would have to change my phone, because there are many applications that do not work.
Regards.
There is a fix posted on the Edl Oreo page
This link explains how to fix this issue.
Link is here
http://en.miui.com/thread-1682191-1-1.html
Initially, uploading backup did not help me. At the beginning, the applications behaved the same.
It helped to install the Google Services Framework version 8.0.0.-4147944.
I will add that the installation of this framework on the previous system image did not help - but you can try this first..
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
karidiprashanth said:
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
Click to expand...
Click to collapse
For me, installing every google apk fixed the issue. I was using B15, though.
You could try the yalp app?
The yalp app was good on a custom ROM I was testing.
This is an alternative to the google play store, however its usually the google play services that cause the crashes, etc
I'm running the B15 Oreo update, the apps are no problem on this, the earlier version before B13 was bad for apps force closing, crashing etc.
Had the same issue, found it to be the google play services, somthing on the last update really f%^&ed things up,
1. force stop
2. clear cache
3. clear all data
4. press 3 dots > uninstall updates
5. let it run... it will start acting strange for 1-2 min that will update the google services again and your good to go.
After installing the backup from @bornlivedie and installing Google Framework Services v8.0.0.-4147944, everything worked well.
Unfortunately, there is a network problem. Namely, I spend a lot of time in the place where the 4G network is starting (the network switches between 3G and 4G continuously), so it increased the battery usage. So in the settings I've always turned on by default 2G / 3G for both cards. Currently, changing these settings - even forcing the 2G network will not change the network mode, and all the time in the top bar I see 3G and 4G.
So I thought that I would return to the stock ROM to see if the problem would disappear. Unfortunately, even after returning to the stock ROM, the problem still exists. Anybody knows what's going on?
@kaplaey2 WOW it's work! It actually helped me. At least for now - I hope it is not a coincidence. I would like to add that the manual installation of the latest version of "Google services" did not help. It really helped uninstalling the update from the application settings. After this, we will receive push notifications to install updates from the play store.
My app was not working

Categories

Resources