Hi, I have Cyagenmod running since about 1 year. With the latest 2 nightly releases I now got Android 5.1. The update was fine with the exception that there was no connection to the Google Play Store. Deleting the Cache did not help. Installing the complete GAPPS package failed as system memory is too low, therefore I installed the mini package. Still same problem. Now I installed the latest Google play Services APK with the result, that most Google apps (like music store) crash short time after a reboot. Sometimes even the keyboard does not work any more.
Any solution?
Ok, the keyboard works again, why so ever. But play store still does not have a connection.
Hi , i managed to face error 963 , i read quite a lot about it but got to realize that all thoughts about it had been off , here are some hints :
1 - clearing cache / data / google account is bs , it never solves it as claimed
2 - the error rise only on attempting to download / update an app that installs itself to SD card
3 - it happens only on lollipop version of android
Here are common symptoms that leads it to happen
1 - reinstalling google play store app from external source (unknown source) / backup even if 100% sure the source is clean
2 - integrating updated version into system using apps like link2sd / lucky patcher / happy patcher etc.
3 - integrating updated version of google play services into system using above apps
4 - unknown causes indicated by app moving somehow from rom side of launcher to user apps side
The theory about it :
some how google play app start to be recognized by lollipop as a user app not allowed to access SD card directly yet however it doesn't get the chance other apps get like requesting authorization to access SD card because apparently its handled through APIs and services but not through direct access of app to SD
Work around :
1 - if you were lucky and you still had the early stock play store you can uninstall update and luckily this will lead trusted play store app to kick in and take up its permissions again this is however not valid with all those who integrated updates or installed it from an external source
2 - unmounting SD card during updates help since it forces play store to use internal memory but this is like the peg leg solution
Trouble shooting the issue :
-now my question is , how to get lollipop to trust back play store to use SD card for those who know about the iffy lollipop security ?
-also maybe attempting to integrate exact version of stock play store / google play services back into rom might fix it but i never tested , so any body willing to post links to those ?
*as a side notice this error surfaced on several other devices than samsung so it lead me away from thinking its a knox security issue but i need a second opinion about that .
Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Xerphis said:
Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Click to expand...
Click to collapse
I only experienced that with the chinese oreo betas. Every google app wouldn't start, only a white screen.
Does not happen for me on stock 7.1.1, AOSP or with GSIs.
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Xerphis said:
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Click to expand...
Click to collapse
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
bornlivedie said:
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
Click to expand...
Click to collapse
I also have an Axon 7 chinese (A2017) whit Nougat 7.1.1. (A2017V2.0.0B13)
I have the same problem as Xherpis, exactly the same.
I did the same as Xerphis, I restored the phone to the factory settings, but I still have the same problem.
Could you send me the B15 EDL Backup ?.
If it did not work, I would have to change my phone, because there are many applications that do not work.
Regards.
There is a fix posted on the Edl Oreo page
This link explains how to fix this issue.
Link is here
http://en.miui.com/thread-1682191-1-1.html
Initially, uploading backup did not help me. At the beginning, the applications behaved the same.
It helped to install the Google Services Framework version 8.0.0.-4147944.
I will add that the installation of this framework on the previous system image did not help - but you can try this first..
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
karidiprashanth said:
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
Click to expand...
Click to collapse
For me, installing every google apk fixed the issue. I was using B15, though.
You could try the yalp app?
The yalp app was good on a custom ROM I was testing.
This is an alternative to the google play store, however its usually the google play services that cause the crashes, etc
I'm running the B15 Oreo update, the apps are no problem on this, the earlier version before B13 was bad for apps force closing, crashing etc.
Had the same issue, found it to be the google play services, somthing on the last update really f%^&ed things up,
1. force stop
2. clear cache
3. clear all data
4. press 3 dots > uninstall updates
5. let it run... it will start acting strange for 1-2 min that will update the google services again and your good to go.
After installing the backup from @bornlivedie and installing Google Framework Services v8.0.0.-4147944, everything worked well.
Unfortunately, there is a network problem. Namely, I spend a lot of time in the place where the 4G network is starting (the network switches between 3G and 4G continuously), so it increased the battery usage. So in the settings I've always turned on by default 2G / 3G for both cards. Currently, changing these settings - even forcing the 2G network will not change the network mode, and all the time in the top bar I see 3G and 4G.
So I thought that I would return to the stock ROM to see if the problem would disappear. Unfortunately, even after returning to the stock ROM, the problem still exists. Anybody knows what's going on?
@kaplaey2 WOW it's work! It actually helped me. At least for now - I hope it is not a coincidence. I would like to add that the manual installation of the latest version of "Google services" did not help. It really helped uninstalling the update from the application settings. After this, we will receive push notifications to install updates from the play store.
My app was not working
Hi everyone,
After 2 years of using my Axon 7 (China) I decided to update.
I choose Oreo 8.1, and I want to stay with it because Dolby Atmos app is much better.
I try to install the other updates of 8.1 and the problem is still the same:
Apps for example JetAudio is running very long when I turn on to listen music, sometime frozen.
Play store too, when I use this app It can frozen, app is closed information on not respond.
Sometimes is info ,,Interface has stopped"
I use apk google installer to install google services or I install manual apk from apk mirror, and it still same problem.
I try to turn on permission to storage.
There is a more options for aps about energy or run in the background and I think its not helpful, maybe someone knows some options that I didn't find ?
Please help..
rym199 said:
Hi everyone,
After 2 years of using my Axon 7 (China) I decided to update.
I choose Oreo 8.1, and I want to stay with it because Dolby Atmos app is much better.
I try to install the other updates of 8.1 and the problem is still the same:
Apps for example JetAudio is running very long when I turn on to listen music, sometime frozen.
Play store too, when I use this app It can frozen, app is closed information on not respond.
Sometimes is info ,,Interface has stopped"
I use apk google installer to install google services or I install manual apk from apk mirror, and it still same problem.
I try to turn on permission to storage.
There is a more options for aps about energy or run in the background and I think its not helpful, maybe someone knows some options that I didn't find ?
Please help..
Click to expand...
Click to collapse
Hi.
This was my situation on b15-b16 update also.
Try empty cache of the google playstore, services, framework etc.
But my suggestion is that do full reset, and than go to zte market and download google downloader.
Than you will get a much faster (and clean) device.
Btw Where did you get 8.1 ? My knowing was that 8.0 (b19) is still in beta phase. Never heard about 8.1.
Regards
Androowner said:
Hi.
This was my situation on b15-b16 update also.
Try empty cache of the google playstore, services, framework etc.
But my suggestion is that do full reset, and than go to zte market and download google downloader.
Than you will get a much faster (and clean) device.
Btw Where did you get 8.1 ? My knowing was that 8.0 (b19) is still in beta phase. Never heard about 8.1.
Regards
Click to expand...
Click to collapse
Ups, I made mistake. It's 8.0.0 Oreo, I get it from forum and flash with EDL mode.
Clear cache no results..
But how I go to ZTE Market ? I need to create account ? If yes, it's immposible because they ask for phone number and number from Poland didn't work.
Is there some other option to go to ZTE Market ?
rym199 said:
Ups, I made mistake. It's 8.0.0 Oreo, I get it from forum and flash with EDL mode.
Clear cache no results..
But how I go to ZTE Market ? I need to create account ? If yes, it's immposible because they ask for phone number and number from Poland didn't work.
Is there some other option to go to ZTE Market ?
Click to expand...
Click to collapse
No need for phone number. Maybe you should to register (zte account), but without telephone number. I'm from Hungary and it's works. Sorry that I can't recall the process, it was one day painful work that solved
Hello everybody . I have problems with play store crashing all the time even when I reinstall software. I am asking you for help. my head unit ullgo android 8.1.0 Processor-type Octa-sp9853i System version V.11.1.1.20190610.153530_CLC1 4 GB RAM / 64 GB
Easiest way to avoid Playstore hassles when reloading is to use ApkExport to make installable copies of all the apps you load. Can be transferred between devices too. I don't need Playstore to reload, reloads go much faster and there's no guesswork.
Freeware with no ads... hard to believe it's on Playstore
APK Export (Backup & Share) - Apps on Google Play
Manage and extract your apps.
play.google.com
Thanks I'll try
I use it for my system updates too. That way on a reload I have everything and it's known good.
2 back to back factory resets because of a boot loop over a year ago compelled me to streamline my backup/restore process. Ha
This is one of my favorite apps... and it never asks, wants or needs internet connection.
Unfortunately it didn't help