Database Users

[GUIDE] Lollipop for XT1064 (CANADA ONLY)

This is a guide that is strictly for those who are as impatient as I am to get Lollipop on their Moto G (2014). I know there are several guides for folks in the US, and other countries as well, but currently there is no OTA for Canada yet. We are literally left out in the cold. So, I thought I would put a collaborative guide together so the Canadians can enjoy some 5.0, too!
First and foremost, if you F up your phone, that's on you. This will void your warranty, and I am in no way responsible for any stupidity you conjure up during the process.
I have only tested this on the XT1064, which is the single SIM US/Canada model.
The issue when trying to simply follow the upgrade guide for the XT1064 is that the OTA file looks for a 4.4.4 variant of Android that needs to be the same region as where the OTA came from. If you try to install it on the Canadian versions, you will get an error. So, here goes:
1. Unlock your bootloader. Follow this wonderful guide: http://forum.xda-developers.com/mot...wip-unlock-bootloader-moto-g-2nd-gen-t2875728
2. Download the US version of 4.4.4, it can be found here: http://www.filefactory.com/file/2ygnt0x45vcr/RETUAWS_XT1064_4.4.4_KXB21.85-17_cid9_CFC.xml.zip
3. Extract the above file to the same location you installed Minimal ADB in the first step (C:\Program Files(x86)\Minimal ADB and Fastboot)
4. Turn your phone off and disconnect it from the computer. Press and hold the volume down (-) button and power button to get into Fastboot mode. Connect your phone to the computer.
5. Run Minimal ADB and run these commands:
PHP:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot erase cache
fastboot erase userdata
fastboot reboot
I removed the modem commands on purpose, and I will explain why later.
6. Once the phone has rebooted, plug it in to the computer and follow this guide: http://forum.xda-developers.com/moto-g-2014/development/lollipop-moto-g-2014-xt1064-t2937361
You should now have Lollipop on your Canadian XT1064!
If you have issues with the WiFi or cellular, you may have to flash the modem commands again from the old file. I had to download the original Canadian ROM (http://www.filefactory.com/file/78znv8hx0tvt/RETCA_XT1064_4.4.4_KXB21.85-16_cid14_CFC.xml.zip) and using Fastboot flash the following:
PHP:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
After that I had no issues and everything seems to be working as it should. You can relock your bootloader afterwards if you like as well.
Thanks to the other contributors above, I was simply trying to put a quick guide together for us Canadian folks who wish to get Lollipop, too!
Cheers!

This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?

This worked for me! Thanks for the awesome tutorial!

brianshayne said:
This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?
Click to expand...
Click to collapse
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?

NexusChrist said:
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?
Click to expand...
Click to collapse
Yeah - I'm not sure what the problem was - originally it wouldn't take the US ROM due to a downgrade error. Tried it again, after a factory reset and for some reason it went through. Flashing Lollipop and the modem after was no issue at all - so good to go now. It's beautiful.
Thanks for the follow-up.
AKA: I should have just ignored downgrade error + HAB fail on phone, the first time around

I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help

ramzilla136 said:
I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help
Click to expand...
Click to collapse
Disregard the error and move on to the next command. You are going to get a few errors. Don't worry.

installing update
verifying current system
/system/app/3c_main.apl has unexpected contents
installation aborted
this is after i run the commands and upload from sd card...
followed your commands and tried few fresh zips
can you please help, it won't let me install the lollipop file

Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot

TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse
Is this procedure better? Any enhancement? Thanks.

Botsok said:
Is this procedure better? Any enhancement? Thanks.
Click to expand...
Click to collapse
This one just avoid you to flash USA KitKat and then Lollipop. This one goes directly to Lollipop.
Doesn't flash Modem/Radio from USA Lollipop because doesn't work on Canadian models, at least didn't work with WIND Mobile model.

WIND canada moto G XT1064 lollipop
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
https://mega.co.nz/#!dk430ZBZ!diHa6V-rcidHFc3niGjshk-2A9ELbqZtCnb63pFK010
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse

Just a super-dooper-uber Thanks To NexusChrist!
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post

UnderAppreciatedDev said:
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post
Click to expand...
Click to collapse
That happened because you flash the modem from Lollipop... Just flash the modem in OP and you will be ok.

spiritflare said:
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
Click to expand...
Click to collapse
Just a tad bit curious I also have a Wind Mobile Moto G2 and i'm just wondering how you unlocked the bootloader in the first place. If you could please share the process on how you did it that would be great.

Anyone know how we can get the LP bootloader on the Canadian version?
I'd like to be able to update my CM12.
Thanks!

Awesome
I'm on Bell &
everything is working 100% radio/wifi/bluetooth all good
Thanks

This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.

Kewjoe said:
This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.
Click to expand...
Click to collapse
Your carrier is most likely the reason since they have the final say on updates.

Tel864 said:
Your carrier is most likely the reason since they have the final say on updates.
Click to expand...
Click to collapse
But what about the people that bought their phones from Staples. It's unlocked and not associated to any carrier. They are directly under Motorola and still no update at all. Phone are getting 5.1 update already, but we're still at 4.4.4
What's so different in the Canadian market from the US one that the update can't come fast? Specially if the phone is not associated to a carrier and the update should come directly from Motorola

Complicated problem, never came across in the whole lifetime of my android usage.

TLR: Phone boots up and says. Launcher has stopped working, contacts has stopped working and etc.
Ok so i bought Moto G4 XT1625, yesterday. Was very happy with the device. It came with Android 6.0.1, i updated it to nougat 7.0.
But in android 6.0 and 7.0 both i noticed the phone giving random apps freezes and randomly even restarting on 7.0. The problem was minimal so i rebooted the phone 2,3 times and made it working. Then i received another update "NPJS25.93-14-4" on that update the phone got successful but bootlooped when booting for the first time on that update. I thoughts its ok so rebooted to bootloader and booted the phone from bootloader. the phone booted. after that another update came "NPJS25.93-14- (5 or 8) i dont remember properly" in this update the update failed during the installation. Keep in mind that i did not touch anything before this update. The phone was totally stock with stock recovery and everything. On this update the phone failed the update and i got constant bootloop no matter if i factory reset or erase cache it kept bootlooping, now i unlocked the bootloader and installed twrp and flashed a custom stock rom it crash on the boot. Again the random app has stopped working error came continously making the phone unusable. Then i flashed the stock rom correct firmware and everything it bootlooped again, then i rebooted numerous times the phone booted fine. Installed apps. This time did not get any app has stopped working error. Then rebooted the phone to install the sim card phone bootlooped again. Im 99% sure this is a hardware issue. Can somebody enlighten me? Whats going on in here? Thanks. I never faced this kind of problem ever in my life, i have bought more than 100 devices.

@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.

strongst said:
@whizinc
The Story is really frustrating especially when you bought it new :laugh:
So let's try to get your device working!
since you unlocked the bootloader you should clean flash the stock rom with fastboot https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 and see what happens. Don't put sim cards in and disable wifi. Just flash, boot and play around to see if it works without reboot.
Click to expand...
Click to collapse
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!

whizinc said:
I used the OEMLock.bat script. So far the phone booted first time properly without any issue. Sim is working as well. Current its on setup wizard checking network. Lets hope its fixed permanently. I will play with the phone for 5,10 hours constantly and report back. Thanks alot man!
Click to expand...
Click to collapse
Good luck:good:

UPDATE
It did not get past the "Checking Network" thing and after pressing the power button screen went black but i could see nav bar and status bar only. The phone has faulty hardware. Im now sure. Going to get it back tomorrow from where i bought it. Lets hope i get a refund or replacement. I bought it from a local mobile mall.

strongst said:
Good luck:good:
Click to expand...
Click to collapse
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working

whizinc said:
this phone has faulty hardware. IT failed. Again random apps saying "keeps stop working" such as : snapchat has stopped working
Click to expand...
Click to collapse
Have you installed any third-party apps or restored them?

strongst said:
Have you installed any third-party apps or restored them?
Click to expand...
Click to collapse
nope, not a single app. Everything is clean and properly flashed.

whizinc said:
nope, not a single app. Everything is clean and properly flashed.
Click to expand...
Click to collapse
Snapchat is pre-installed?

strongst said:
Snapchat is pre-installed?
Click to expand...
Click to collapse
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.

whizinc said:
You did not get me brother. I was giving an example. Here is a real example:
"Contacts has stopped working"
".com android process keeps stopping"
these are the random errors.
Click to expand...
Click to collapse
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
posted in a new thread because the problem did not belong to the rom's thread, im sorry did i do something wrong? No. I did not flash the stock custom rom before all of this. I never wanted to flash a custom rom. The thing is the phone failed an OTA update which let me to come to this decision. The phone failed ".5" update and after that it bootlooped. So i thought flashing twrp and flash a custom rom with a clean install would fix it but even the custom rom the " xxx app stopped working error" came continously.
After that i followed echo92's guide and flashed the whole stock rom through fastboot. Still same issue. Random apps crashing.
I think this is hardware issue. Because every idea has been fail till now.
What do u say?
edit: note: when the phone failed ".npj25.93-14-5" update it was completely stock and i did not even touch anything, i dont know why it failed on the first place?

strongst said:
It's irritating that you described that problem here before https://forum.xda-developers.com/mo...d-stock-jx-s-rom-series-t3658055/post73877878 now posting in a new thread. Does it mean you flashed the modified stock rom first and get the error and after this you flashed fastboot stock rom like described here? I don't get you.
@echo92 did you follow?
Click to expand...
Click to collapse
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.

I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.

echo92 said:
Yep, I've been tracking the topic over both topics, gonna reply here to keep the other ROM thread clean too As I understand it:
Bought the device, had random issues with apps crashing on MM and Nougat.
Flashed TWRP and accidentally took the OTA, soft bricking in the process.
Flashed J-X's NPJS25.93-14-8 modified stock ROM, still app errors.
Reverted back to stock, still app errors, to the point where the device isn't useable and is now bootlooping...
However, @whizinc it's odd that you're experiencing these errors across flashes of the stock ROM and even a modified stock ROM and the data's been wiped each time...
Can you just confirm that with the NPJS25.93-14-4 (March 2017 fastboot ROM) that the stock ROM was flashed with these instructions as well, given that something odd's happening with your device...
Code:
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (optional: will erase any customizations if ordered through motomaker)
fastboot erase clogo (optional: will erase the custom boot logo if ordered through motomaker)
fastboot reboot
The difference is that these include re-flashing your GPT/bootloader (just in case) and also include the equivalent of a factory reset (so effectively a clean install of the stock, unmodified, ROM). I recall you've mentioned doing this, just want to ensure we have a clean slate to work with.
If you can, can you post the output of your flash commands, just want to see if the flash worked, hold fire on updating to NPJ25.93-14.5 for now (or if you want to try your luck, you can get the fastboot file from here - you need to flash it with the above instructions, as it's an upgrade: https://androidfilehost.com/?fid=673368273298984458 )
Else, it may be a hardware failure - when you bought the device, was it new or sold as used? Do you have a warranty with the shop you bought the device from? If you can, can you boot into bootloader, attach your device to your computer, and in the adb terminal, type 'fastboot getvar all' without the quotes, please? This should output a list of the basic details of your device, please post that here - you may wish to edit out your IMEI if you wish.
Click to expand...
Click to collapse
No no, You got the story wrong. Let me make it correct.
1: Bought the phone from a local mobile mall i have 3 days warranty left. (Phone was on Android 6.0 update)
2: Did not touch the phone. Just installed my daily apps. i.e: whatsapp,facebook and stuff.
3hone started doing odd things like auto touch while charging and apps saying "force stopped" error
4:Then i thought that this is Android 6.0 bug on Moto g4, so i should update it via OTA.
5: Updated to 7.0 same issues.
6:I saw another update did it as well 14-4 update. This update caused bootloop but i managed to make it through by booting from bootloader.
7: Then saw another update 14-5 and that update failed. (WHILE THE WHOLE PHONE WAS ON STOCK STATE) Why did the update fail? I didnt even touch the recovery or anything at that time.
8: Then i flashed the custom rom and the rest of the story goes on as u mentioned in the post.
And yes i cleaned flash the rom with the OEMlock.bat script that the guy above gave to me. It included all things such as boot,modem and all stuff. So it was def a clean install.
"fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem lock
fastboot reboot"
This was the script i used to flash the fastboot rom which is 14-4.
Then again got force stop errors and the 14-5 update failed causing bootloop again.
I just have 2 hours to check the devices further or else im gonna return it today. Thanks

MisterSteve said:
I have difficulty understanding why someone would void the warranty (by unlocking the bootloader) of a phone that is seemingly defective out if the box. Not a very good idea.
Click to expand...
Click to collapse
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.

whizinc said:
The phone was not in the official warranty from the start lol. I bought it used from a local mobile mall, they give 3 days checking warranty tho. I will try to get another handset. If i cant get it working.
Click to expand...
Click to collapse
Oh, you didn't mention that you have bought a used device! Bring it back to the shop and buy another/new one. Who knows what's wrong with that device or which history it has...

Apologies for getting the story mixed up, the information you provided in your corrected post and subsequently makes the situation worse though. Sounds like you bought a device exhibiting ghost touching or the beginnings of ghost touch and possibly was hard bricked/had the incorrect firmware flashed previously. As strongst mentioned, return that device. It sounds like it'll be more trouble than it's worth... especially for a used device.

UPDATE
I returned the handset to the shop guy, he was skeptical at first but then he gave it to another guy who said that the phone would go in used market claim and then after that he'll either return me the money or give me a new G4 device. I'll have to wait till monday. It sucks. Anyways Thanks alot guys for the help i appreciate it alot.
Feel free to lock the thread @ moderators.

[HELP] Return to stock before selling G5 Plus!

Hi! I could really need some help over here!
I have a G5 Plus that i bought in Sweden, Europe. I unlocked bootloader, and flashed a ROM.
But now i´m going to sell it, so i need to reflash the stock image (ROM). Also i need to relock bootloader.
Can someone help me find the latest, working firmware, and also with the right commands to use with fastboot to do this?
Modell is: X1685.

Why would you need to relock the bootloader? I guess you will sell the device warning the person that it doesn't have warranty, right?

I was going to type this but then found this post....
lvvine said:
NPN25.137-35
https://drive.google.com/file/d/0B3G...ew?usp=sharing
Watch the Video which will help you to flash the firmware.
https://www.youtube.com/watch?v=blYQ28DZJQk
Use FastBoot Command to flash the firmware (Backup you data as it would erase the internal Memory)
Fastboot command:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse

eemgee said:
I was going to type this but then found this post....
Click to expand...
Click to collapse
Be careful, it will flash the bootloader. If you have a newer version of the bootloader than th one you sumbitted, you will harfbrick your device.

M1810 said:
Be careful, it will flash the bootloader. If you have a newer version of the bootloader than th one you sumbitted, you will harfbrick your device.
Click to expand...
Click to collapse
If the stock ROM is older than what you have on your device, then the bootloaders usually prevent you from downgrading.
Hard bricks usually do not happen when you downgrade, they happen if you've downgraded and then take OTA updates (mismatches between the bootloader patch level and system patch level are a culprit). Best way to avoid this is to not downgrade.
At any rate, you cannot lock a bootloader with a build older than your existing stock firmware, regardless of custom ROMs flashed. You need a firmware of the same or newer build than your device stock firmware to relock. To the best of my knowledge, NPNS25.137-33-11 appears to be the newest or nearly newest firmware for EU devices. You can download from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ please confirm that this firmware is suitable before flashing.
You could try re-locking with other firmware, however NPN25.137-35 is for US devices, so would not likely receive OTA updates if flashed onto EU devices. As for warranty, the warranty isn't transferable as far as I know and as Motorola's got a record of the device being unlocked, the warranty is void. However, under EU consumer laws, you or the buyer could still get repairs if you're both resident in the territory. Would be wise to check this and let the buyer know.

Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.

syl0n said:
Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.
Click to expand...
Click to collapse
Original current gb version is as screenshot, anything else may screw up you phone.

syl0n said:
Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.
Click to expand...
Click to collapse
hi, i have similar issue. can you tell me how you fixed it?

Smeagal192 said:
Original current gb version is as screenshot, anything else may screw up you phone.
Click to expand...
Click to collapse
There appears to be no fastboot flashable file for this version available anywhere on the internet. I've searched for days and had absolutely no luck!
Looks like both the OP and I are stuck on custom ROMs. Why Lenovo don't make these available I don't know...
If anyone knows of anywhere to get this please help us.
EDIT: Oh, also mine is XT1684 which I've seen virtually nothing about on XDA.

darkglobe87 said:
There appears to be no fastboot flashable file for this version available anywhere on the internet. I've searched for days and had absolutely no luck!
Looks like both the OP and I are stuck on custom ROMs. Why Lenovo don't make these available I don't know...
If anyone knows of anywhere to get this please help us.
EDIT: Oh, also mine is XT1684 which I've seen virtually nothing about on XDA.
Click to expand...
Click to collapse
Mines a 1684, seems moto made 2 models for UK with same specs.
Regarding fastboot did you extract download zipped archive into fastboots folder.
When I say download follow the link above to firmware centre, if using phone to browse you need phone in landscape otherwise you cannot get name.

Smeagal192 said:
Mines a 1684, seems moto made 2 models for UK with same specs.
Regarding fastboot did you extract download zipped archive into fastboots folder.
When I say download follow the link above to firmware centre, if using phone to browse you need phone in landscape otherwise you cannot get name.
Click to expand...
Click to collapse
Thing is, there's no xt1684 version or retgb version. I fear it could be the wrong one, can't afford to replace phone so can't risk hard bricking it. Thanks though.

[Guide] Relock Oreo bootloader, go back to stock ROM and get OTA

This method is only works, if you are in Oreo
unlocked bootloader, and use custom rom,
DISCLAIMER
Not taking responsibility if it goes wrong
We have found a way to get back to stock, and relock the bootloader! for now, it only works for the XT-1635-02 because we dont have a signed stock image for any other phone model.
you can use this on any software channel!
How it works.
YOU NEED TO BE ON A CUSTOM ROM TO RELOCK THE BOOTLOADER!
1 - Download Stock ROM in the first post down below
2 - install adb minimal fastboot
3 - after install adb minimal fastboot, go to the install location and paste all the files there
5 - Copy all commands how is in this site and past it on the cmd screen and wait. (you need to press enter for the last command)
Stock Oreo Signed ROM
If u are in June bootloader Kindly use June Security Patch rom, otherwise, phone should be Brick
June Security Patch
Commands
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot erase modemst1
fastboot erase modemst2
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system system.img_sparsechunk.11
fastboot flash oem oem.img
fastboot erase carrier
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot oem fb_mode_clear
fastboot oem lock
fastboot oem lock
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system system.img_sparsechunk.11
fastboot flash boot boot.img
fastboot oem lock
Now youre phone will reboot, and your phone is locked again.

I'm using this ROM here:
[ROM][Stock+] [7.1.1] Dec. Patch NPNS26.118-22-2-12 Prerooted
https://forum.xda-developers.com/moto-z-play/development/rom-nov-patch-npns26-118-22-2-8-t3717037
Do I need to perform any procedures before starting this installation?

I think fast boot erase modemmst 1 & 2 may get a result of IMEI 0 error.

talktosam said:
DISCLAIMER
Not taking responsibility if it goes wrong
We have found a way to get back to stock, and relock the bootloader! for now, it only works for the XT-1635-02 because we dont have a signed stock image for any other phone model.
you can use this on any software channel!
Click to expand...
Click to collapse
talktosam said:
So how does this differ from the method below that was posted here months ago by someone else on doing the same thing? Looks like you copied and pasted....
https://forum.xda-developers.com/moto-z-play/how-to/guide-relock-bootloader-to-lasted-stock-t3718190
Click to expand...
Click to collapse

Jimi Mack said:
talktosam said:
DISCLAIMER
Not taking responsibility if it goes wrong
We have found a way to get back to stock, and relock the bootloader! for now, it only works for the XT-1635-02 because we dont have a signed stock image for any other phone model.
you can use this on any software channel!
Click to expand...
Click to collapse
talktosam said:
So how does this differ from the method below that was posted here months ago by someone else on doing the same thing? Looks like you copied and pasted....
Yes, text is copied, but rom is different Oreo... procedure is same...
https://forum.xda-developers.com/moto-z-play/how-to/guide-relock-bootloader-to-lasted-stock-t3718190
Click to expand...
Click to collapse
Click to expand...
Click to collapse

talktosam said:
Thanks for clearing that up. So the older was to fully restore to Nougat and yours it to restore to Oreo. So being I never updated to Oreo I should restore with the old file, as I am sure yours would cause issues being I never updated to Oreo. You should clearly document that in the thread as well and not just the Title as well if this is the case. Just because most people do not thoroughly read but skim quickly and then jump without looking.
Click to expand...
Click to collapse

Jimi Mack said:
talktosam said:
Thanks for clearing that up. So the older was to fully restore to Nougat and yours it to restore to Oreo. So being I never updated to Oreo I should restore with the old file, as I am sure yours would cause issues being I never updated to Oreo. You should clearly document that in the thread as well and not just the Title as well if this is the case. Just because most people do not thoroughly read but skim quickly and then jump without looking.
Click to expand...
Click to collapse
Yes, if you are in 0xC182 Oreo bootloader, in title i mentioned its works only if u are in oreo bootloader unlocked
Click to expand...
Click to collapse

Can I use this tutorial if I have 0xC114 bootloader (february patch)???

gercdgcat said:
Can I use this tutorial if I have 0xC114 bootloader (february patch)???
Click to expand...
Click to collapse
Yes, but u are in custom rom, u can,

I was in AOSP 8.1 with Oreo bootloader (I had stock oreo before installing the ROM) and just did this procedure, everything went fine ! IMEI is safe and system works as intended, thank you !

If I have the bootloader blocked and I want to update to OREO with your tutorial which commands would I have to skip?

Dude you are a lifesaver..
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Mario3DS said:
I was in AOSP 8.1 with Oreo bootloader (I had stock oreo before installing the ROM) and just did this procedure, everything went fine ! IMEI is safe and system works as intended, thank you !
Click to expand...
Click to collapse
I am in the exact same situation as you. I will give this a try and report

djdelarosa25 said:
Dude you are a lifesaver..
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
I am in the exact same situation as you. I will give this a try and report
Click to expand...
Click to collapse
Just do exactly what OP says and everything will be fine, I even recovered my Software Channel (attmx) somehow
oh and btw, you can "fix" the navbar bug in stock Oreo changing the theme with Custom Navigation Bar (it's an app)
I just did it and it fixed it completely

Mario3DS said:
Just do exactly what OP says and everything will be fine, I even recovered my Software Channel (attmx) somehow
oh and btw, you can "fix" the navbar bug in stock Oreo changing the theme with Custom Navigation Bar (it's an app)
I just did it and it fixed it completely
Click to expand...
Click to collapse
Your software channel isn't supposed to change anyway

Safety net failed, help
CTS profile match only failed. Is it because of unlocked bootloader?

The bootloader unlocked screen doesn't seem to want to go away
EDIT: My bootloader is still unlocked.
EDIT: Fixed. It wasn't mentioned that you need to enable OEM unlocking in Developer options, noobs like me might get confused. Lucky I got that sorted out

djdelarosa25 said:
The bootloader unlocked screen doesn't seem to want to go away
EDIT: My bootloader is still unlocked.
EDIT: Fixed. It wasn't mentioned that you need to enable OEM unlocking in Developer options, noobs like me might get confused. Lucky I got that sorted out
Click to expand...
Click to collapse
So... Now are you in Oreo stock with locked bootloader? In boot image only shows motorola logo? Nothing of bad key or any notification?

gercdgcat said:
So... Now are you in Oreo stock with locked bootloader? In boot image only shows motorola logo? Nothing of bad key or any notification?
Click to expand...
Click to collapse
Yup, 100% stock. No more bootloader warning message. The guide did not mention that within the custom ROM that you are using, you must have OEM Unlocking under Developer options turned on before you flash the commands.

djdelarosa25 said:
Yup, 100% stock. No more bootloader warning message. The guide did not mention that within the custom ROM that you are using, you must have OEM Unlocking under Developer options turned on before you flash the commands.
Click to expand...
Click to collapse
I think OEM Unlocking only exists in the stock ROM. Regardless of whether you're on a stock ROM already or are flashing the stock ROM, as you mentioned, OEM unlocking must be turned on for the OEM locking commands to work.
Of course, with re-locking your bootloader, it's up to you if you wish to keep OEM Unlocking enabled or disabled afterwards. If you disable it, your device will not be unlockable until you boot into system, which can be more secure but if you have any boot issues, then troubleshooting is a lot more difficult, plus you have no warranty. If you leave OEM unlocking on, then you could unlock your bootloader, but then so can anyone else with physical access to your device.

echo92 said:
I think OEM Unlocking only exists in the stock ROM. Regardless of whether you're on a stock ROM already or are flashing the stock ROM, as you mentioned, OEM unlocking must be turned on for the OEM locking commands to work.
Of course, with re-locking your bootloader, it's up to you if you wish to keep OEM Unlocking enabled or disabled afterwards. If you disable it, your device will not be unlockable until you boot into system, which can be more secure but if you have any boot issues, then troubleshooting is a lot more difficult, plus you have no warranty. If you leave OEM unlocking on, then you could unlock your bootloader, but then so can anyone else with physical access to your device.
Click to expand...
Click to collapse
OEM unlocking also exists in custom ROMs. The reason that relocking your bootloader is not possible with the stock ROM is that the option is greyed out if you have your bootloader unlocked, thus making the bootloader lock commands not work. With a custom ROM, I was able to toggle OEM unlocking on, even when my bootloader was already unlocked. This allowed the bootloader lock commands to work and make the warning message disappear.

F'd up hard, would need some assistancea restoring stock

Didn't want to post because I thought I would solve the issue with a simple MiFlash restore to stock, but oh well, here I go:
Due to my excitement about the Pie update (Beta), I got a fastboot flashable zip that was posted on a thread and attempted to flash it myself, manually.
Commands I executed (one by one, not through the bat script):
Code:
fastboot flash sbl1 sbl1.img
fastboot flash sbl1bak sbl1.img
fastboot flash rpm rpm.img
fastboot flash rpmbak rpm.img
fastboot flash tz tz.img
fastboot flash tzbak tz.img
fastboot flash devcfg devcfg.img
fastboot flash devcfgbak devcfg.img
fastboot flash dsp dsp.img
fastboot flash aboot aboot.img
fastboot flash abootbak aboot.img
fastboot flash lksecapp lksecapp.img
fastboot flash lksecappbak lksecapp.img
fastboot flash cmnlib cmnlib.img
fastboot flash cmnlibbak cmnlib.img
fastboot flash cmnlib64 cmnlib64.img
fastboot flash cmnlib64bak cmnlib64.img
fastboot flash keymaster keymaster.img
fastboot flash keymasterbak keymaster.img
fastboot flash boot_a boot.img
fastboot flash boot_b boot.img
fastboot flash modem_a modem.img
fastboot flash modem_b modem.img
fastboot flash system_a system.img
fastboot flash system_b system.img
fastboot set_active a
I probably should never have flashed all this but I will explain what happened in case someone more savvy knows exactly what happened and lends a helping hand.
So all the commands passed fine, except for the fastboot flash system ones. I executed the first one and it flashed parts of 500mb or so on the partition, around 6 times. Same on the system_b.
I suppose that these flash onto the different slots (A/B), correct me if I'm wrong. Then rebooted and it would bootloop (don't blame anyone since I f'd up) and I was like "Okay then, guess I will restore with MiFlash.
Well I did. First weird thing to notice, it would only take around 213 seconds, while it would normally take around 300 seconds so I suspected I might have messed up. Note that I always restore to the April security patch to be able to enable Camera2API. Booted fine, then it was time for me to input my SIM's PIN. I do so, and a message shows up saying "SIM PIN operation failed" and after that it would close and re-open the PIN prompt, basically every time I tried to type the PIN. It basically wouldn't even let me input the PIN itself. Sometimes, if I'm fast enough I can successfully submit it but it's still messed up and doesn't work properly.
I know, I shouldn't have flashed the thing in the first place (since it's also supposed to be confidential), but I did and I regret doing so. For anyone interested, the bootloader is unlocked and I can enter fastboot mode normally. Didn't try flashing a different stock image since this is the one I always use and it works.
If anyone has got any idea about what happened here and if there's any solution, I would be really thankful.

Update: Also tried flashing one of the 8.1 fastboot images. It flashed without errors. While booting though, it crashed like 2 seconds after asking for my PIN.

michkost858 said:
Update: Also tried flashing one of the 8.1 fastboot images. It flashed without errors. While booting though, it crashed like 2 seconds after asking for my PIN.
Click to expand...
Click to collapse
Try booting without simcard, if you are able to boot, toggle off sim pin from settings and try booting with simcard

apexashwin said:
Try booting without simcard, if you are able to boot, toggle off sim pin from settings and try booting with simcard
Click to expand...
Click to collapse
Have tried this. Boots fine without SIM card. In fact, even with the SIM card in I can press the back button and skip the prompt but it will pop up again. But I still can't properly use the SIM

Why flash April update? You can enable camera2api on any ota update! :/

WhatzIt2Ya said:
Why flash April update? You can enable camera2api on any ota update! :/
Click to expand...
Click to collapse
I don't think it's what matters at the moment.

michkost858 said:
I don't think it's what matters at the moment.
Click to expand...
Click to collapse
Ugh, yes it does. You need the latest modems etc. for it to flash properly. That's why, you see in custom rom threads say, 'you must be on latest stock firmware before flashing'.
---------- Post added at 10:12 AM ---------- Previous post was at 10:11 AM ----------
michkost858 said:
I don't think it's what matters at the moment.
Click to expand...
Click to collapse
So, before you flash pie beta update. You MUST be on latest November update for it to flash properly.

WhatzIt2Ya said:
Ugh, yes it does. You need the latest modems etc. for it to flash properly. That's why, you see in custom rom threads say, 'you must be on latest stock firmware before flashing'.
---------- Post added at 10:12 AM ---------- Previous post was at 10:11 AM ----------
So, before you flash pie beta update. You MUST be on latest November update for it to flash properly.
Click to expand...
Click to collapse
Just to be clear. I wasn't trying to flash any extra firmware after failing to install the Pie Beta flashable. I tried rolling back to stock.
Also, I was in the latest November update, before flashing the Pie beta flashable, so that's not what's wrong.
About the reason I flash the April update, it's just so I don't get wipes when I lock/unlock the bootloader on the process of enabling Camera2API.
Right now, I just want to get back to stock, didn't try flashing the Pie beta a second time after I failed and I won't.

Also my IMEIs are correct, if that matters in any way. I believe something got corrupted in the partitions (might be bsing) but yeah. Now whatever version I'm on (7.1,8.0,8.1) the issue still persists.
So I'd like to make a full restore, from the ground up, I suppose.

Try install lastest stock firmware using Miflash with Mi A1 in EDL Mode (search here in the forum how to get it there). If it works, then you can flash April firmware or do whatever you want.

nitroax said:
Try install lastest stock firmware using Miflash with Mi A1 in EDL Mode (search here in the forum how to get it there). If it works, then you can flash April firmware or do whatever you want.
Click to expand...
Click to collapse
I guess I can try that but will that be any different than flashing the same firmware with MiFlash on fastboot?
Also, should I change something on the flash scripts of the fastboot images so that they work properly on EDL mode (saying this cause I read somewhere that they shouldn't have the 'fastboot reboot bootloader' command to prevent bricks, might be bs)?

michkost858 said:
I guess I can try that but will that be any different than flashing the same firmware with MiFlash on fastboot?
Also, should I change something on the flash scripts of the fastboot images so that they work properly on EDL mode (saying this cause I read somewhere that they shouldn't have the 'fastboot reboot bootloader' command to prevent bricks, might be bs)?
Click to expand...
Click to collapse
I had a similar problem. Solved restoring persist and EfS backup.

sipollo said:
I had a similar problem. Solved restoring persist and EfS backup.
Click to expand...
Click to collapse
Hmm, I don't have such a backup. Is there a way to restore one?

michkost858 said:
Have tried this. Boots fine without SIM card. In fact, even with the SIM card in I can press the back button and skip the prompt but it will pop up again. But I still can't properly use the SIM
Click to expand...
Click to collapse
I've read this is a November patch bug, apparently it works only if your system language is set to English. Try booting without SIM, change your system language to English(US) if it isn't already, remove PIN lock from your SIM-card. Then insert SIM again and see if you can boot without problems... If yes, then you have to either keep your system language English or keep SIM PIN lock disabled.
michkost858 said:
Hmm, I don't have such a backup. Is there a way to restore one?
Click to expand...
Click to collapse
A zip with backups you can place on your internal storage and restore from TWRP is floating around in THIS thread, try looking it up. There is also extensive discussion over this problem with potential solutions.

manpildo said:
I've read this is a November patch bug, apparently it works only if your system language is set to English. Try booting without SIM, change your system language to English(US) if it isn't already, remove PIN lock from your SIM-card. Then insert SIM again and see if you can boot without problems... If yes, then you have to either keep your system language English or keep SIM PIN lock disabled.
A zip with backups you can place on your internal storage and restore from TWRP is floating around in THIS thread, try looking it up. There is also extensive discussion over this problem with potential solutions.
Click to expand...
Click to collapse
Yes this is a known bug. This should fix pin issue

manpildo said:
I've read this is a November patch bug, apparently it works only if your system language is set to English. Try booting without SIM, change your system language to English(US) if it isn't already, remove PIN lock from your SIM-card. Then insert SIM again and see if you can boot without problems... If yes, then you have to either keep your system language English or keep SIM PIN lock disabled.
A zip with backups you can place on your internal storage and restore from TWRP is floating around in THIS thread, try looking it up. There is also extensive discussion over this problem with potential solutions.
Click to expand...
Click to collapse
.:Addicted:. said:
Yes this is a known bug. This should fix pin issue
Click to expand...
Click to collapse
Thanks for pointing me in the right direction. Will be watching over the thread linked.