Whatsapp isnt working - YU Yureka Q&A, Help & Troubleshooting

Hey guys
Today i installed the new version of whatsapp version 6.18.64 i guess but when i tried to open it its not opening it all of sudden closes can any one provide me a solution for it
Thank you

Vaibhavb123 said:
Hey guys
Today i installed the new version of whatsapp version 6.18.64 i guess but when i tried to open it its not opening it all of sudden closes can any one provide me a solution for it
Thank you
Click to expand...
Click to collapse
-force stop WhatsApp then go to setting -apps-all apps -select 3 dots on upper side -reset app preferences and reboot
But it is temporary soln
Change ROM is best solution.

akk93 said:
-force stop WhatsApp then go to setting -apps-all apps -select 3 dots on upper side -reset app preferences and reboot
But it is temporary soln
Change ROM is best solution.
Click to expand...
Click to collapse
Tried this but not working . Giving the same issue.

Even I am facing the same
Which ROM should I try to stay bug free?
Using YU Yureka plus
Twrp installed with stock cm rom

Facing same problem.

having the same issue on my two yureka devices

whatsapp not opening in Yureka AO5510
Facing the same problem of whatsapp not opening. Called the call centre of the Micromax and informed. They had taken the phone details and promised me to update me soon on the solution. You may call them & post your problem to them as well. Call centre no. 1860 500 8286

Me too facing the same problem.
Any update on it

Same issue. Whatsaspp suddenly stopped working from 2 days. Tried uninstalling and resinstalling new version , did phone hard reset as well, but still it is not working. Just white screen appears for a second on loading and reverts to phone home screen. Please help.

a workaround for this issue
Hi Guys,
I was facing the same issue after recently updating my whatsapp version from google store. I think there is some compatibility issue with latest version of whatsapp on Cynogenmod. I have Cynogenmod 12.1 installed OTA on my YU Yureka long time back. Not rooted.
Somehow I was able to get a workaround for this.
Below are the steps done.
1. Take backup of current installation through any 3rd party backup apps. I used All-in-one toolbox app's Backup/Restore feature.
2. Uninstall current version of whatsapp. Delete Whatsapp folder from device using file explorer.
3. Download older version of whatsapp. I downloaded version 2.17.443 from https_://whatsapp-messenger.en.uptodown.com/
4. Change system date to February 10, 2018. Since the above version got obsolete on 19th February 2018. Otherwise, whatsapp will keep showing you version upgrade screen and wont proceed.
5. After setting system date to old date in my phone. When I opened whatsapp, I was able to configure my number and start the whatsapp. It searched for messages backup on cloud and downloaded latest one available. Few messages were lost but I started receiving all messages that were sent in last 2 days since my whatsapp wasnt working.
Its a bit pain in ass, since changing systems date in phone means all your new sms and calendar events stuff etc will go on a toss.
I am looking for a way where we can avoid this version check in whatsapp so that we can happily use older version without upgrading and without changing system date.
You can even use whatsapp web while your whatsapp is working and then reset your systems date back to current one.
If anyone finds a crack to this version check in whatsapp then pls do share.
Thanks.
Best Regards,
Harsh

Got This update from whatsapp dev team.
Sorry for the inconvenience. We are aware of the issue and we are working on fixing it in a future update of WhatsApp. Unfortunately, we can't comment on any future release dates at this time.
WhatsApp Support Team

Solved!
try using whatsapp plus !

Whatsup- update crash mobile software
Dear XDA Team ,
Same problem... Mobile phone crash after installing whatsup app update. I perform a factory reset --> (Cyanogen -12.1-YOG4PAS8A4)- ANDROID-5.1.1.,
Een after a factory reset - installed whatsup still it fail ( had to perform again factory reset ).
please update asap.
Thanks

Whatsapp not working, now many phone features are not working after reset
AR- said:
Dear XDA Team ,
Same problem... Mobile phone crash after installing whatsup app update. I perform a factory reset --> (Cyanogen -12.1-YOG4PAS8A4)- ANDROID-5.1.1.,
Een after a factory reset - installed whatsup still it fail ( had to perform again factory reset ).
please update asap.
Thanks
Click to expand...
Click to collapse
I also performed same factory reset and same issue is there with whatsapp. Now few more issues started coming up like unable to save contacts, device reboot takes 9hrs , many tabs/options are invisible, unable to register mobile on YU as url has been changed. Do I need to install any custom ROM or uninstall Cyanogen. Please help!

Just uninstall the latest version of whatsapp and Download & install 2.17.427 version of whatsapp. It is working fine. There is no need to change the date-time.
I am facing the same issue with many other latest apps like paytm, phonepe, ES file explorer etc on Yureka.

Same problem occurs in my yureka device.
When I opened whats app, my device got bricked ,stucked at cyanogen logo.
Help.
Thanks.

Try to uninstall the latest version of WhatsApp and then download & install V2.17.426 of WhatsApp.
There are about 15 recent historical editions of package installers for WhatsApp Messenger in the OneDrive link as below.
https://1drv.ms/f/s!AvjzNPMjdw25cEKYIre4sosB-SI

Related

[Q] stock email app issue with mobile data

Recently I get this error when I refresh email stock app.
A. Wasn't happening before
B. Can't see any reason why it started happen
C. Doesn't happen while connected with wifi. Only mobile data.
D. All other apps perform normally. Only the email app stucks
E. I updated to latest version of 4.4.2 kitkat but no fix
F. I am rooted.
Any clues what the heck is going on???
awarexda said:
Recently I get this error when I refresh email stock app.
A. Wasn't happening before
B. Can't see any reason why it started happen
C. Doesn't happen while connected with wifi. Only mobile data.
D. All other apps perform normally. Only the email app stucks
E. I updated to latest version of 4.4.2 kitkat but no fix
F. I am rooted.
Any clues what the heck is going on???
Click to expand...
Click to collapse
By any chance do you have a proxy set on your APN's? Jot it down and erase it, including the port number.
If you have normal internet working - then it must be a problem APN-wise.
You can isolate it down to the hosts file, but if you use apps like Adfree or ad blocking software, then it really eliminates it down to your APN settings. For ad blocking software to work, proxy and port number must be removed. Try placing a proxy back if it's gone.
Thanks for the answer.
I have no clue what to do reading and rereading your post...
It's too technical
Update
This happens only when i press the refresh button on the widget. And only on mobile data.
Solved by wipe data.
However this wiped all sdcard contents
Really bad.
The wipe data also fixed a problem I had with delivery reports not working.
Although enabled both on stock app and gosms.
But but but...
...after some days the delivery reports again stopped working.
So please I have read one million posts about this delivery report issue.
Can you help and suggest any fixes?
Thanks
I also have the problem with the SMS delivery report.
Still don't know how to fix?
No luck no fix yet.
What device you have?
Android version?
I have gosms and mightytext apps that may be messing
Do you have any of those apps?
Only by diagnosis we may reach something
My device is N9005, stock 4.3.
I don't have GoSMS nor mightytext app, but I have installed HushSMS and also the its Xposed module.
I'm not sure if it may cause the 'SMS delivery report' problem. Tried to uninstall HushSMS and its Xposed module but the problem still persist.
I think factory reset may help (as I don't have the problem when I first bought the phone), but I don't want to factory reset
Factory reset will not help
For me it fixed it for a couple of days only
Nobody jumps into this thread
Which means that from millions of note 3 devices we are just a few with this issue ?
Most people don't have the sms delivery report enabled.
(the majority of western-world mobile users doesn't use sms altogether anymore.)
Check with your service provider, there may be a network related issue.
And does the problem also persist if after a reset you don't install any apps, particularly sms ones?
Sent from my SM-N9005 using Tapatalk 2
It worked after factory reset until I enabled mightytext app.
The app was restored with titanium backup but not set up yet.
After I set it up and used it then no delivery reports anymore
Coincidence? who knows
Of course I uninstalled mightytext but the delivery reports still were not working

Google Play Services is incompatible with your device issue

I have a YU Yureka running Android 5.1.1 ( cm-12.1-20151007-SNAPSHOT-YOG4PAO338-tomato.zip build) with TWRP Recovery (V 2.8.6.0) and OpenGApps (open_gapps-arm64-5.1-micro-20151102.zip build).
A couple of days back I got a notification saying that I have a OTA update to my ROM (cm-12.1-20151117-SNAPSHOT-YOG7DAO1K5-tomato.zip build). After i gave it the command, it automatically downloaded and installed my update (Just like CM Updater). However, when my phone rebooted, instead the Google Now Launcher, it reverted back to Trebuchet. When I tried to install the launcher, i found that my Play Store was missing. I went to the home area (not the app list) and tapped on the Google Search Bar(which remained intact) to check for solutions when i got a message saying Google Play Services is incompatible with your device. Contact Device manufacturer for help.
I tried to boot to recovery and flash the Open GApps zip file (the same as aforementioned) but it did not flash and it gave me Error Code : 30. In the end, I formatted my device and reverted to my previous CM build.
Please help. I need to know whether i can update my phone's software without having this issue.
Does anybody else have this problem????
Yes me too ! The Google Play Services demands update as half the apps are not working and ehen updated, the 'Play Services unfortunately stops' . The pop up irritating msg does not allow to proceed with any action till the update is uninstalled ! What damn irritating ! Can anybody help !

Whatsapp crashing frequently on my moto g4plus

Recently I am facing a problem. My whatsapp keeps on crashing.. And every time it's ask for restoring chat history and it only restores from previously backed up data.. Like today's 2 am back up and chats after that won't show.
Any solution for this..why it is getting crashed so frequently (daily 5 to 6 times) this happens.
Pls help
Model XT1643
Android 7.0
sandzredz said:
Recently I am facing a problem. My whatsapp keeps on crashing.. And every time it's ask for restoring chat history and it only restores from previously backed up data.. Like today's 2 am back up and chats after that won't show.
Any solution for this..why it is getting crashed so frequently (daily 5 to 6 times) this happens.
Pls help
Model XT1643
Android 7.0
Click to expand...
Click to collapse
How we can say anything with so little information?
Provide more information about your setup (rooted, any modifications, etc.)
Is it latest version of whatsapp ?
When it started to happen ? (After doing something, installed anything ? )
Is there any parallel activity running when crashes ?
You said it crashes 5-6 times, so does it work fine for other times ?
Detail are the important key to solve the problem as every phone is unique in its own solution may or may not work.
Also after hearing you ill suggest dont use backup files and start a fresh whatsapp.
I assume you don't have root(as you are backing up using cloud and this is also my assumption as you didn't mentioned any type of backup).
So dont use backup just start a fresh whatsapp and see if it still persists.
Sorry... I am new here.. I posted it in haste.
I am using an unroooted moto g4plus Indian dual sim version... Software is up to date.. Android 7...
This problem has started from 8th October.. I am running latest whatsapp. . Installed from play store..
Most of the time I don't keep back ground activities.
Pls help me out.
sandzredz said:
Sorry... I am new here.. I posted it in haste.
I am using an unroooted moto g4plus Indian dual sim version... Software is up to date.. Android 7...
This problem has started from 8th October.. I am running latest whatsapp. . Installed from play store..
Most of the time I don't keep back ground activities.
Pls help me out.
Click to expand...
Click to collapse
It seems other apps are crashing too?
In such situation, factory reset is better to do.
before proceeding, take backup of your stuff (photos, videos, everything from internal storage, it will also erase every app's data )
If you want whatsapp backup, take it also from internal storage (keep latest one only, from /whatsapp/database/ , remove olders.) Put it back as it is after factory reset, then see what happens.
No other apps are crashing... But, yes i will factory reset and see if the problem gets cleared....
.
Thanks for the quick response...
@sandzredz
I see your problem and after a little bit of search. Use your backup to backup chats only and nothing else. Clear data of whatsapp. Start and see if it is still there.
Or
Do the same things and dont restore backup at start. Just let app runs then from setting restore the backup.
CAN ANYBODY HELP...
My phone is samsung galaxy tab 2 P3100 is rooted and i am using slim rom unofficial 6.01 build 2.5 by andi(hope enough info or should i give more) and i have TWRP recovery. have formatted my phone and flashed 2 ROms slim rom 6.0 build 2.1 stable and the present one. (whatsapp problem is same on both)
i started using original whatsapp on my tab which was unrooted using android 4.5...never had issues with orginal whatsapp .started using gb whatsapp from FOdmods, and had issues..every time after a week my whatsapp was crashing n i was getting a message of "backup data corrupted" and asked me to restore. i restored and as such lost chats of the day as the backup from 2am was restored.
I rooted my phone and installed whatsapp again but again the same issues.
trying other fods namely FMWATSAPP, FOUDMODSWHATSAPP,WHATSAPP,FOUDWHATSAPP AND YOWHATSAPP(all old and the latest vesrions too). HAD ISSUES on all of them namely.. in v5.90 GBwhatsapp(and all previous versions) the backup data is getting corrupted and evry week had to restore the data back and looisng loosing chats and data.
in other mods, suddenly the app used to go in a loop for more then 24 hours and kept on swicthing on to the app main screen and as such i couldnt use whatsapp for 24 hours. it would remain fine for 2-4 hours or sometime 12 hours and the problem started all over gain.
reverted back to orginal whatsapp and it has the same "chat backup getting corrupt" issue. can u please help me what may b the problem
Note-not an issue if not answered but wanted to bring to your notice.
in original whatsapp the goggle account associated with the phone is being shown and the data is getting backupped on to the gmail account associated. in gb whatsapp and all other mods it is just showing the gmail account but is not allowing u to backup ur data on gmail. the error message i get is please check ur wifi or phone network inspite of my internet working perfectly fine.
@vivlbo12 maybe you didn't see it, but that's a moto g4 plus forum and not a general help thread for whatsapp. So please ask your question in a device specific help thread.
DUDE I SAW DAT n this is my same problem in a 3rd thread. i blv ths problem is not phone specific or android specific....coz i have given all details mentioning the rom version yep my phone is same. moreover the same issue i have seen in another thread , so the total comes to 3 different phone modesl..different android versions. i believe the problem seems to b wth some small bug or some wrong installation. or some thing i have been doing causing this problem.hope u c my point.thanks again

HELP, bootloop after installing whatsapp CM lolipop and recuression remix

Hi amm my G7102 enters bootloop immediately after installing whatsapp application has been tested on lolipop CM and Recuression remix, knowing that it was working fine before that. also note I flashed many times and used stock firmware.
how to fix that issue?
same problem for me... hav u found any fix???
Yup..I was to using cm and RR...But Whatsapp issue didn't came ..But installing other apps such as magisk manager...The problems come.. there is not fix to solve the problem..But if you want to use RR only then use RR Xperia mod ROM..In tht ROM apps installed properly... Or change the rom
I also had this issue, running LineageOS 13 6.0.1 on a Redmi Note 4 SD, and the latest WhatsApp update just crashed all the background apps and after a reboot it just stuck in a bootloop. Luckily I had a somewhat recent TWRP backup, so I recovered it and just removed Whatsapp. I wonder what happened there... I DO had the beta version installed, but I've been using Whatsapp beta without problems for years. :S
Same issue w/ cm12...only after installing the wapp.
Tried recerting by manually downloading to march ver. Still the same.. The moment wapp is installed, phone goes into bootloop. No other option to factory reset..
Any possible clues.. Had someone tried a more old version 2017??
i have same problem using CM12.1. Try this :
if your phone bootloop : uninstall whatsapp from safe mode ( press vol - ) while boot.
uninstall whatsapp from play store.
download whats app apk from apkmirror.com ( i'm using whatsapp 2.18.117 (beta).
and it's work fine now.
Now using CM12.1
I ran into the same problem when I installed greenify on CM12.1. Dunno if there's a fix or not but I figured out how to get out of the bootloop. My theory was, If any app installation caused bootloops, it means the app installation was somehow interrupted and this app is now in a broken state. You just have to boot into TWRP, use TWRP's file manager or aroma file manager to delete all app related files from data/apps or other app related folders. I deleted all Greenify related files and my phone got out of bootloop and booted normally.
Thank you sir, you helped me greatly!
CM 110.0 boot looks
Updates of several apps including Whatsapp are causing my phone to go into boot loop. I had to do a factory reset and sideload of older versions of the apps (where available).
I am running Cyogenmod 11.0 Android 4.4.4 on a Oneplus One.
Does anyone have a solution for this problem? I have been using an older version of Whatsapp but support for that version is going to be cut off by Whatsapp in a few days.
Thanks for any help.

Google Photos - stuck backup

Hello people, I am new to this device and forum. I would appreciate any help you can give. I love the device, but I am struggling with something concerning Google Photos. It keeps getting stuck at various points in the backup process. I have searched several ways and have tried the suggestions about uninstalling updates, clearing the data cache, even purchased a new SD card... but still it is stuck. On previous phones, I have had NO problems with this at all on my previous phones. I have updated to MIUI 11 and I am using Nova Pro as my launcher. I have also tried using the Gcam mod on the phone and somehow I wonder if this is part of the issue?
Feedback please.
Solved with MIUI 11. Update and make full reset AFTER update (Settings --> About Phone --> Backup and reset --> Clean all data --> All).
Worked for me. If not, i dont know (try with another account?).
TinoSantos said:
Solved with MIUI 11. Update and make full reset AFTER update (Settings --> About Phone --> Backup and reset --> Clean all data --> All).
Worked for me. If not, i dont know (try with another account?).
Click to expand...
Click to collapse
Thanks for the info! So, were you having similar issues before you did the reset? I have already updated to MIUI Global 11.0.4 but I have not tried the reset yet.
To help with this conversation... it seems that if I remove all the Google Photo updates, it behaves correctly, BUT when I allow the app updates to go through, the backup issue returns.
I will try the reset suggestion soon and report back.
To keep this discussion moving along, here is an update... I did the full reset after I had already upgraded to MIUI 11, however, the same issue persists for me. If I allow Google Photos to update past what was originally installed, the app gets stuck again. I can uninstall all updates and clear the caches and it will start working OK again. This is a pain and the issue should not exist. Let me emphasize that the devise is NOT rooted and is all original. I have installed Nova Prime launcher from the Play Store and my usual apps.
Anyone else have ideas - outside rooting and using a custom ROM?
Ok, to add a little more... I removed Nova as I wonder if there is some incompatibility with how it works with MIUI. It was acting a bit odd at times and "often" it would loose its ability to display notification badges. It would say that I needed to enable notification access, but I am 100% sure that it was already allowed. I would then turn that permission off and back on and it would start working again. So, I have gone to the less custome "Poco" launcher which is sup[posed to be a more official Xaiomi product.

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