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Article can be found here: http://www.idigitaltimes.com/samsun...d-features-att-and-verizon-models-wont-468357
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Samsung’s Galaxy Note 5 and Galaxy S6 Edge+ flagships will officially hit stores Friday. But if you are a Verizon or AT&T subscriber who is used to rooting smartphones, beware. Rooting these carrier models of the Galaxy Note 5 and Galaxy S6 Edge+ will shut down your phone completely.
The Verizon and AT&T models have a carrier specific mechanism, which is apart of the Samsung Knox Security Suite, Samsung Knox director of business development Ram Motipally detailed to iDigitalTimes at a recent briefing in New York prior to the Galaxy Note 5 and S6 Edge+ launch. “In most of the U.S. devices, if you root the device the device won’t even boot up; if it’s AT&T or Verizon,” he said.
Root prevention has been an on-going aspect of Samsung Knox since it’s inception. In the early days of Knox, rooting a Samsung smartphone could trip a key on a device, which would void the warranty. Root prevention through Knox has been developed to where the rooting Samsung Galaxy S6 or Galaxy S6 Edge handsets will disable the Samsung Pay mobile payment feature. But now, if a Verizon and AT&T variant of the Galaxy Note 5 or Galaxy S6 Edge+ is rooted, users will see only a black screen with a message explaining the device cannot boot up because it has been rooted, Motipally explained.
Other Galaxy Note 5 or Galaxy S6 Edge+ handsets, such as T-Mobile, Sprint and unlocked variants do not include this feature. Rooting would simply disable Samsung Pay as it does on the Galaxy S6 or Galaxy S6 Edge. Root prevention is heavily tied to Samsung’s enterprise push, to get more devices like the Galaxy Note 5 and Galaxy S6 Edge+ in the hands of business users.
Samsung Knox was once a feature introduced to devices through software updates, but it now comes standard on all Samsung smartphones. The software is heavily ingrained within the Android framework and the kernel of Samsung’s devices, Samsung Business vice president, mobile product marketing, Eric McCarty explained at a business launch for the Galaxy Note 5 and Galaxy S6 Edge+ last Thursday.
In particular, Samsung Knox includes a Root of Trust, which dictates what tasks a device can execute with confidence. Some of the functions of a Root of Trust are detecting rootkits and recognizing unauthorized changes to a smartphone’s system or program. This especially speaks to the Verizon and AT&T models of the Galaxy Note 5 and Galaxy S6 Edge+ as Verizon and AT&T are especially adverse to customization of their devices.
The continued implementation of Knox onto Samsung devices has alleviated many concerns about safety in using Android in the enterprise space, Samsung vice president of marketing strategy and operations, Ed Abrams told iDigitalTimes in July. However, this focus on enterprise users could be a detriment to dedicated Android developers or Samsung enthusiasts who are not in love with the TouchWiz user interface.
Android-based smartphones have been popular, largely due to the open source nature of their software and user’ ability to customize devices through rooting. But with Google as one of Samsung's partners for its business sector, users could continue to see root prevention efforts in new and upcoming devices.
Samsung needs to allow all apps in multi window without root, and android needs a full device backup procedure.
Sure you can let the play store put your apps back but it doesn't restore the data.
I may be able to live without root on the Note if it had those two things.
I'd really miss lmt and xposed though.
For data restore, I use Helium. Its the next best thing when we can't use titanium backup
pool_shark said:
Samsung needs to allow all apps in multi window without root, and android needs a full device backup procedure.
Sure you can let the play store put your apps back but it doesn't restore the data.
I may be able to live without root on the Note if it had those two things.
I'd really miss lmt and xposed though.
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Click to collapse
if you have tried MIUI they do have full system restore. dont get why google cannot put it in stock android.
I read that on idigitaltimes yesterday, but is that the 100% final word on AT&T and Verizon Note 5?
It seems to be the only article out there with this information - would there not be any (theoretical) way around it at all?
More than likely idigitaltimes is correct. for the last 2-3 yrs (with the exception of the G2 and g3 for LG) Verizon units have been difficult to root
Is there any proof?
any word on root for note 5 t mobile? i'm about to buy mine soon
i just sold my note 4 didn't know someone was gonna buy it full price that soon
http://youtu.be/qCh0QuEwAgY
Maybe this will work?
Another reason why I will be boycotting another round of samsung phones.
gbux said:
Another reason why I will be boycotting another round of samsung phones.
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Click to collapse
Agreed, me too.
Oh well, it's Samsung's loss anyway...
TheUndertaker21 said:
any word on root for note 5 t mobile? i'm about to buy mine soon
i just sold my note 4 didn't know someone was gonna buy it full price that soon
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It stated in the article that rooting would only disable the Samsung Mobile Payments app.
Thats jst silly, you should be boycotting big red and the att. seriously, tmobil is a phone junkies best friend. 3 upgrades a year with jump on demand and they couldnt care less if your bootloader is unlocked or knox has been tripped on sammy. all they care about is 1 2 3, turn on, screen is not cracked, no water damage. plus t mo has volte, wifi calling, and lowest prices. I was big red for almost a decade, from back when it was LA cellular or airtouch, cant remember. THen i gave up the best reception in america for great reception in my area and a company that doesnt try to screw me at every angle. love tmo so much i actually bought some stock in it. but that was also because i think leger is hilarious and i wanted to vote for him with my wallet.
pool_shark said:
Samsung needs to allow all apps in multi window without root, and android needs a full device backup procedure.
Sure you can let the play store put your apps back but it doesn't restore the data.
I may be able to live without root on the Note if it had those two things.
I'd really miss lmt and xposed though.
Click to expand...
Click to collapse
I agree... I find it bizarre that iOS has proper backups, as did my old old blackberry (couldn't even tell anything had happened. Yeah it needed a PC connection but I'd be ok with that). The only thing I would add is being able to do things like toggle GPS without root - the fact that I have to go five clicks* to turn my location mode from battery saving to high accuracy and navigate back to my navigation app is insane.
* Long press the location quick toggle, mode, high accuracy, back, back.
Glad I didn't wait for it then. Tired of locked Bootloaders and am loving the plethora of AOSP ROMs on my Nexus 6.
daftlush said:
I was big red for almost a decade, from back when it was LA cellular or airtouch, cant remember.
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Verizon was Airtouch -- LA Cellular (me, since 1994) became AT&T.
I've been with T-Mo since '05 :good:
use package disabler pro to remove all bloatware
kodina said:
Agreed, me too.
Oh well, it's Samsung's loss anyway...
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The next best thing to root is pacakge disabler pro
At least the international versions only casualty is Samsung Pay if rooted. I'll never ever buy another AT&T branded device again. Would love to switch to T-Mobile but their service isn't good in my area.
The simple solution to this is to switch carriers. And when retentions asks you why you are leaving, say "Because carrier X allows me to root without bricking the device." I think once they lose enough customers that way (and losing market share to other carriers), they might start rethinking it.
daftlush said:
Thats jst silly, you should be boycotting big red and the att. seriously, tmobil is a phone junkies best friend. 3 upgrades a year with jump on demand and they couldnt care less if your bootloader is unlocked or knox has been tripped on sammy. all they care about is 1 2 3, turn on, screen is not cracked, no water damage. plus t mo has volte, wifi calling, and lowest prices. I was big red for almost a decade, from back when it was LA cellular or airtouch, cant remember. THen i gave up the best reception in america for great reception in my area and a company that doesnt try to screw me at every angle. love tmo so much i actually bought some stock in it. but that was also because i think leger is hilarious and i wanted to vote for him with my wallet.
Click to expand...
Click to collapse
The only problem is that t-mobile has terrible coverage outside of cities. My only option is to get the t-mobile version then throw a att sim card in there and hope I get good service.
Hello!
I just got my Nexus 6P and am loving it so far, really a great phone coming from iPhone.
Located in Canada, I know my options are quite limited when it comes to mobile payments with the phone.
It seems that the Big Three (TELUS, Rogers, Bell carriers) got together to create a service called suretap (suretap . com)
On the suretap website it says that the phone must have NFC support (check!), and I must have an NFC SIM card. Now before I go out and buy one, I am wondering if anyone knows if the 6P is compatible with these NFC sim cards, basically with a secure element in them?
I was reading that the Nexus 4/5 are not supporting because they cannot store information on the SIM (hardware limitation) and I wonder if it is the same on the 6P?
On the suretap website they have a list of supported phones, none of which are the 6P, but it could be that they just didn't update the website yet since the phone did recently get released. Here is the list...
BlackBerry Classic
BlackBerry Q5
BlackBerry Q10
BlackBerry Z10
BlackBerry Z30
HTC M7
HTC M9
LG G4
LG Optimus G2
Samsung Galaxy Alpha
Samsung Galaxy Core LTE
Samsung Galaxy Note 2
Samsung Galaxy Note 3
Samsung Galaxy Note 4
Samsung Galaxy Note 5
Samsung Galaxy S3
Samsung Galaxy S4
Samsung Galaxy S5
Samsung Galaxy S5 Active
Samsung Galaxy S6
Samsung Galaxy S6 edge
Samsung Galaxy S6 edge+
Samsung Grand Prime
Sony Xperia Z3
Click to expand...
Click to collapse
Let me know what you think!
Thanks. m179
Bank support of phones in Canada is a HUGE joke. Suretap, UGO, whatever, barely anything works unless you have the unholy trifecta of a bank, carrier and phone that work together.
NO phone will work that isn't on one of those lists. And as you can see, the pretty much only bother with Samsung phones. Why isn't the Xperia Z1, Z2 or Z5 on there? Why isn't the LG G3 on there but the G2 and G4 are? And in many cases, even if you do have a phone on that list, it'll probably still not work for some reason they can't explain. Read the reviews of Suretap and UGO Wallet on the play store. I fought with UGO for months getting my Z2 and Z3 to work, and never did. Required about half a dozen calls to my BANK to get the process restarted when it got messed up over and over. Z2 used to be on the list, then they took it off when they realized it never worked.
In case you're wondering, in order for a phone to be added to the Suretap or UGO lists, the carriers have to test and certify it and nobody knows who chooses which phones get certified.
Anyway, RBC has an HCE mobile payment (no NFC SIM needed) solution that worked great on Lollipop. For some reason it's not working on Marshmallow but they're aware of it and are fixing it. So in the meantime, get an RBC Visa (not Mastercard) if you want a chance of being able to pay with your Nexus 6P. I'd be amazed if Suretap or UGO ever support the 6P.
DalSegno said:
Bank support of phones in Canada is a HUGE joke. Suretap, UGO, whatever, barely anything works unless you have the unholy trifecta of a bank, carrier and phone that work together.
NO phone will work that isn't on one of those lists. And as you can see, the pretty much only bother with Samsung phones. Why isn't the Xperia Z1, Z2 or Z5 on there? Why isn't the LG G3 on there but the G2 and G4 are? And in many cases, even if you do have a phone on that list, it'll probably still not work for some reason they can't explain. Read the reviews of Suretap and UGO Wallet on the play store. I fought with UGO for months getting my Z2 and Z3 to work, and never did. Required about half a dozen calls to my BANK to get the process restarted when it got messed up over and over. Z2 used to be on the list, then they took it off when they realized it never worked.
In case you're wondering, in order for a phone to be added to the Suretap or UGO lists, the carriers have to test and certify it and nobody knows who chooses which phones get certified.
Anyway, RBC has an HCE mobile payment (no NFC SIM needed) solution that worked great on Lollipop. For some reason it's not working on Marshmallow but they're aware of it and are fixing it. So in the meantime, get an RBC Visa (not Mastercard) if you want a chance of being able to pay with your Nexus 6P. I'd be amazed if Suretap or UGO ever support the 6P.
Click to expand...
Click to collapse
Thanks for the response.
Yeah I agree it sure is a mess if any Canadian wants to use their phone to make mobile payments. Shortly after posting this AM I discovered that RBC used HCE, something that I think all banks should be using (but i'll save my rant for another day!) and am currently looking into the possibilities of getting an RBC VISA card as well.
I would assume that the 6P is capable of HCE? Are all NFC-enabled Android phones capable of this?
m179
Well, barring any unforeseen complication, yes any NFC enabled phone should work with HCE since it's all software based. The rest of the world uses HCE, it just us slow Canadian banks that use NFC SIMs at all.
I was thinking about how I missed having root but haven't because I like Samsung pay. Well now that the Gear S3 has MST unlike it's predecessors would that mean that if you use the Gear and have a rooted phone that you could use Samsung Pay from the smart watch? And would it only be available from the Frontier model that way it's not communicating directly with the phone through Bluetooth, just through LTE, or could it work with the classic as well? Just something that has got me wondering, maybe it will allow me to get back into having root again. Thanks for the help and replies everyone.
***Edit***
So doing some research I happened to find this directly from Samsung's website:
"Make up to five payments on your Gear S3 without a Galaxy smartphone nearby after initial setup. Reload payment capability by connecting to a Galaxy smartphone via Bluetooth."
Doesn't sound too promising...
This is a very good question, we may just have to wait and see unfortunately. But really curious as you are to know the answer.
Hey guys,
So I thought I'd make an account and post that I still have a Note 7 on VZW and it's still functioning, it doesn't seem to be re-directing calls to Verizon's customer support.
A bit about why this may be:
I turned in my Note 7 last year and got a Pixel XL. This Note 7, which was on my wife's account in December was swapped with my old Nexus 6P. Since we never actually ordered a replacement phone on my wife's line, about a week or two ago we finally received a box to return her Note 7, which we have not done yet. I decided to go ahead and put my Pixel XL's SIM in to the Note 7, and everything seems to work perfectly.
I even wiped the phone and I'm not getting any update notifications, if I check for updates I am told that there is one available (no description on what it does like usual) and am asked if I would like to install the update with three options. Yes, Later, or no. I clicked no and no further prompts occur.
If you guys who are still holding out on your Note 7 want any information or anything to perhaps figure out workarounds, let me know and I will do what I can.
They will most likely brick the SIM in your note 7 tonight at midnight. Expect it to happen. They can certainly tell what kind of phone the sim is in, even if the sim was originally in a different phone. Most likely any sim in a note 7 that is connected to a Verizon network will be bricked. Today is literally the last day our N7's will work with a Verizon SIM. Unless there have been some last minute changes to what VZ is going to do - and I doubt that, as they have already been bricking peopls sims in N7's for at least a week now - the chances are almost certain that your N7 will not work sometime later tonight.
Still going strong with my note 7 everything works perfect like it should on Verizon
Sent from my Explosive Galaxy Note 7
They won't "brick" a sim card. It called a hot-line. Its done on the server to disable certain functions from certain models. Its easily reversed and can be avoided.
eskomo said:
Its easily reversed and can be avoided.
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Are you suggesting that there's something that we can do / could have done to retain service to our Note7's?
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
tricktaylor said:
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
Click to expand...
Click to collapse
Did you use your original Note7 SIM*when reactivating the phone?
raneym305 said:
Did you use your original Note7 SIM*when reactivating the phone?
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Click to collapse
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
tricktaylor said:
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
Click to expand...
Click to collapse
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
raneym305 said:
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
Click to expand...
Click to collapse
I hear ya I too was hesitant just because I didn't feel like having too contact them again after saying the N7 was lost and have it mysteriously in my possession and trying to connect to the network. During my 1st contact after N7 data went down I did mention I was an attorney and that what they were doing was really gray legally. All I got from only online chat reps was that my number had been hot lined and that they would fix it. Halfway through activating my note 4 they asked if I had returned n7 I said no I didn't see how it was even relevant but that I had lost it. Not another word. But my texts did not work. So next day again via online chat the rep asked about the N7. I said I "misplaced" it. She asked when. I said 3 days prior, 1/26. The day they hot lined it. She didn't say anything else, asked me to reboot the note 4 and it was calling and texting again. Fast forward five days I went to Verizon and activated my "misplaced" N7 via online hub without issue. No mention off a sim card ever and I touched neither phones sim card since the days I bought the phones.
Well, it worked... for three days...
raneym305 said:
Well, it worked... for three days...
Click to expand...
Click to collapse
Yea mine nu just bit it again too. This is ridiculous.
Back on the Note 4. I'll give it a day or two before attempting to reactivate my Note7. As of now, there's been nothing to indicate that this round of hotlining will have different results than the last.
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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Click to collapse
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Y0sHii said:
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Click to expand...
Click to collapse
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
The first time I was hotlined, I didn't do any SIM swapping. I reactivated my Note 4 then, a few days later, went online and reactived my Note7 that was still loaded with SIM that had been hotlined.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
raneym305 said:
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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Click to collapse
....Beautiful, simply beautiful. THIS has been the answer I've been trying to squeeze out of the Verizon rep's from going to the local store, chat and even 3+ hour phone sessions. Literally all i needed to know was if my device's info was being broadcasted from the sim card that was previously hot wired!! It seems like it is therefore all i need now is to activate my old note 3. have it activated for a bit then shave that card down to fit the note 7. Go to the store and get a new sd card for the note 3 then activate and reactivate on a weekly basis until the note 8 comes out. Still looks like there is a way to Limp to the finish line with this recall/hotline issue.
---------- Post added at 08:12 PM ---------- Previous post was at 07:32 PM ----------
CarbonMan said:
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
Click to expand...
Click to collapse
Interesting, i was told that the service of hotlining phones were "automatically done by a computer at Samsung" -__- . Yes Samsung the manufacturer not the one providing service to the phone and literally got the run around for hours. So what im getting from your entry here is that they're are explicitly told to deny, deny, deny until you're give up and use an upgrade which will tie you to a phone for 2 years that you never wanted in the first place or activate an old device that you'll have to keep upwards of about 6 months until the note 8 comes out.. Unless you find that Golden employee that either doesn't know or doesn't care and will restore service to the phone even if its temporary. Ok *opens support Verizon chat* lets do this again..
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
By activating a different device in place of it, then activating the note 7?
Or just deactivating the device waiting a few days and reactivating it?
So I've been wondering for about 2 months now what's been up with the s7 edge. About 3 month's ago in April it went on sale for $480 while the s7 was on sale for $560. I thought that was weird and wasn't sure how long that sale would last so I bought the coral blue edition. When I asked how long it would be on sale, no one knew. Move on 2 months later and the sale was still going on, for both phones. I did notice online at the tmo website, the edge was not available and the sale was still being displayed in store. Fast forward to today, I asked a rep today at the store, now in July was told the s7 edge was discontinued, none in store, and none online at tmo. She said they had been out of stock for a while now
and that the flat s7 was still being sold as they had many in stock, still for the sale of $560 but the edge would not be coming back because "MAYBE" the flat was selling better.
Now, was it because of the palm rejection issues that plagued some of the first batches. I had the black one when it first dropped and it was almost unusable due to that so I returned it, got the note 4 back ( hell yea ) only to get the coral blue edge which was manufactured in December, which seems to have had the palm rejection problem fixed (I still have the note 4), so has anyone else asked their local store about the s7 edge? It seems like we might a limited edition phone on our hands, a unicorn if you will.
Discontinued........ not so much i think .... I have a unique problem, i let my teen son use my black onyx 32gb S7 Edge he added a google account to the phone and when he gave it back to me he factory reset it from the bootloader screen not the phone settings and when i turned the phone back on it asked for the previous account and of course my son forgot the info so now the phone was what they called FRP locked after a back and forth between samsung to google to google to samsung to t mobile to samsung to google and back to tmobile who finally helped me by saying that they would send a new S7 Edge to my local t mobile store for me to exchange my phone for so im don't see how the phone is completely out of stock ......?
Deleted
Yeah, I wonder if you have insurance or need a replacement for a defect they have some or are they getting them straight from samsung. There are none for sale anymore. Ask the store when you go to pick up your new one, I'm curious to hear what they have to say. I asked another store yesterday and they said the same thing that they won't be selling it anymore, so maybe if your need a replacement in the future they will give you a s8?
Icebluemale30 said:
Discontinued........ not so much i think .... I have a unique problem, i let my teen son use my black onyx 32gb S7 Edge he added a google account to the phone and when he gave it back to me he factory reset it from the bootloader screen not the phone settings and when i turned the phone back on it asked for the previous account and of course my son forgot the info so now the phone was what they called FRP locked after a back and forth between samsung to google to google to samsung to t mobile to samsung to google and back to tmobile who finally helped me by saying that they would send a new S7 Edge to my local t mobile store for me to exchange my phone for so im don't see how the phone is completely out of stock ......?
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I was at T-Mobile yesterday and they have no S7 Edge left in stock and will not get any more because they quit making the series. They did have some S7 devices left but said when they are gone the same will apply. Bye Bye S7 Series
I'm surprised they replaced it for you, I'm a Samsung rep at Best buy. I get people who come in with locked Google accounts and they think we have a magic tool to remove it. Anyways We don't and they leave unhappy blaming us for their mistake. There are ways to remove it by 3rd party but not us.
Icebluemale30 said:
Discontinued........ not so much i think .... I have a unique problem, i let my teen son use my black onyx 32gb S7 Edge he added a google account to the phone and when he gave it back to me he factory reset it from the bootloader screen not the phone settings and when i turned the phone back on it asked for the previous account and of course my son forgot the info so now the phone was what they called FRP locked after a back and forth between samsung to google to google to samsung to t mobile to samsung to google and back to tmobile who finally helped me by saying that they would send a new S7 Edge to my local t mobile store for me to exchange my phone for so im don't see how the phone is completely out of stock ......?
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They still make the s6 or do they just have a lot left over because you can still get one, the employee asked if I wanted one instead but told him I was just checking on the status of the s7 as I already have a s7 edge and have no need for the s6 or the note 5. So can we expect 8.0 in 2019 as the s8 and note 7, note 8 will see those 1st?
PapaMag said:
I was at T-Mobile yesterday and they have no S7 Edge left in stock and will not get any more because they quit making the series. They did have some S7 devices left but said when they are gone the same will apply. Bye Bye S7 Series
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