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I was at at&t and we where unable to activate the phone even though the phone is capable. At&t said everything was good on there end but the phone just wont get a signal but it says it is on at&t.
Does anybody have any ideas how to fix this?
Have u unlocked the sim slot on the phone?
swangotp said:
I was at at&t and we where unable to activate the phone even though the phone is capable. At&t said everything was good on there end but the phone just wont get a signal but it says it is on at&t.
Does anybody have any ideas how to fix this?
Click to expand...
Click to collapse
Quite a few people (including myself) on various boards have acknowledged having this problem as well. I got the SIM unlock code from Verizon but when I do a GSM network scan, nothing is detected. I know it has been escalated above level 2 support at Motorola and hopefully they will address it shortly. Here's another thread about it over on droidforums: http://www.droidforums.net/forum/droid-2-global/96596-droid-2-global-unlock-foreign-sim.html
Yes, I have unlocked the phone from the code verizon gave me.
I hope its a fixable problem. But I noticed when I use an active tmob sim the phone doesnt even say tmobile. But when I use an at&t sim it atleasts says at&t.
I'm very interested (as I'm sure many others are) in a resolution to this. OP did you call VZW global support and let them know you're having this problem? Hopefully the more they hear about it, the faster they'll have a fix
SGMD1 said:
I'm very interested (as I'm sure many others are) in a resolution to this. OP did you call VZW global support and let them know you're having this problem? Hopefully the more they hear about it, the faster they'll have a fix
Click to expand...
Click to collapse
They where no help at all they said it was for foreign sim cards only and that at&t and tmobile where not supported. But they did say verizon was better than both of them combined.
If you feel like experimenting try this:
Go to dialpad, and enter *#*#4636#*#*
Click on Phone Information, and then scroll down to bottom. Set preferred network type from "CDMA auto(PRL)" to "WCDMA preferred" and see if that kicks it on ATT.
I'm 99.9% sure after looking through the user guide that VZW has restricted use of the 850/1900 MHz GSM/UMTS bands, even though the device has the hardware to support them. Most foreign networks use 900/1800 GSM and 2100 UMTS but AT&T/T-Mobile use 850/1900, which is why no one has had any success with them yet.
Hopefully someone can figure out a workaround.
EDIT: Just a US GSM restriction...looks like 850/1900 work abroad: http://www.droidforums.net/forum/dr...d2-global-south-america-first-impression.html
IslesFan said:
If you feel like experimenting try this:
Go to dialpad, and enter *#*#4636#*#*
Click on Phone Information, and then scroll down to bottom. Set preferred network type from "CDMA auto(PRL)" to "WCDMA preferred" and see if that kicks it on ATT.
Click to expand...
Click to collapse
These where the results I got, so clearly it is getting seeing the network. Just not connecting.
Just got off the phone with Motorola and they said the droid 2 global was only for verizon sim cards and when I told them about the unlock code the guy didn't know what they where for. So another dead end. Another theory I have is that the stock verizon rom is blocking at&t so maybe if someone can flash another rom we can see if this is the problem.
Further proof the 850/1900 bands are locked: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/57058/p/30,6720,7706
"GSM-based global services work only with a SIM card supplied by Verizon Wireless® or by another GSM 900 or GSM 1800 service provider. When you set your phone to use a GSM 900 or GSM 1800 network you may be prompted to enter a subsidy code. To get this code, contact Verizon Wireless."
EDIT: Looks like they're just locked in the US, not abroad: http://www.droidforums.net/forum/dr...d2-global-south-america-first-impression.html
SGMD1 said:
Further proof the 850/1900 bands are locked: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/57058/p/30,6720,7706
"GSM-based global services work only with a SIM card supplied by Verizon Wireless® or by another GSM 900 or GSM 1800 service provider. When you set your phone to use a GSM 900 or GSM 1800 network you may be prompted to enter a subsidy code. To get this code, contact Verizon Wireless."
Click to expand...
Click to collapse
If this is true why would they say it has the 850 and 1900 bands? I know its not a hardware problem, so if its a software problem there is a chance we can have a workaround. Or the locked bands might be because of the verizon rom.
I was able to put a new rom on my Droid 2 Global and although the rom was working since it was for a droid 2 the radio was not working properly. I was not able to force turn it on. I still have several more things I will try tonight.
swangotp said:
I was able to put a new rom on my Droid 2 Global and although the rom was working since it was for a droid 2 the radio was not working properly. I was not able to force turn it on. I still have several more things I will try tonight.
Click to expand...
Click to collapse
Keep us posted!
This has been done before on Windows Mobile phones (CDMA HTC Touch Pro 2) and requires a radio reflash since the bands are locked in the radio firmware. I am hoping they will develop a solution for Android phones. http://rhodiumw.htc-unlocks.com/
Being that this the 1st CDMA/GSM (Tie if you count Droid Pro) Android device I would wait and see.
firebrain said:
This has been done before on Windows Mobile phones (CDMA HTC Touch Pro 2) and requires a radio reflash since the bands are locked in the radio firmware. I am hoping they will develop a solution for Android phones. http://rhodiumw.htc-unlocks.com/
Being that this the 1st CDMA/GSM (Tie if you count Droid Pro) Android device I would wait and see.
Click to expand...
Click to collapse
Good info, thanks
As from what I learned from previous devices the Droid 2 Global Verizon has a security locked radio. I have seen people unlock the radios from windows mobile phones, it is as easy as installing a .zip file that will unlock the security. I believe it is the same way with the Droid 2 Global. I will try to get this working but I don’t have much knowledge in the development field. But I do know you will have to be rooted. I have also spoke with a friend at Verizon, which claims that they did indeed lock the radios and there is a workaround. He said he was not familiar with this workaround but said it was close to the problem with the windows mobile security locked devices. I am calling this the official reason the phone wont work with US networks. This makes sense, and now that we found the problem it shouldn’t be long before we find a way around it.
Thanks for the info swangotp...that definitely sounds promising. Keep us posted!
subscribing to this thread... I know this is possible.
Hi guys and girls,
Today, i'm writing my first post on this wonderfull forum. I have a problem.
I have very bad network sensivity on every Android phone i have. I'm kinda new to android but i know at least a minimum.
The questions:
If i buy a phone in a country and then take it to another country, can it lead to bad network?
Can the baseband version of a phone be good in one country and bad in another?
Are the OTA updates specific to a country (scandinavian android updated in a non scandinavian country) or are they different from a country to another?
The actual situation:
I live in Belgium but i'm norwegian and i'm used to Norwegian keyboards with Æ, Ø, Å characters) so I have bought my a SE Xperia X10 Mini Pro in Norway, but i think after i did the 2.1 update in Belgium i got bad network. Now i got a HTC Desire Z also bought in Norway and had perfect network in norway, i updated to the 1.72 still in norway and still had perfect network. Then i came back in belgium and had bad network. Then i updated to 1.82 and then to 2.42 (the gingerbread version 2.3.3) and i still have thebad network problems in Belgium. The rom is still the scandinavian/nordic and i was wondering if there is a different baseband version in the ota update from norway and the one from belgium eventhough its still the scandinavian sense rom.
If this is the answer to my problem.
Since i'm on a gingerbread Desire Z, how can i change the baseband version?
I guess i'll have to root, Is there a easy way to root a GB DZ?
Info:
Android: 2.3.3
Baseband version 12.56.60.25U_26.10.04.03_m
Kernel: 2.6.35.10-g7b95729
Software number 2.42.405.2
If you need more info or anything, just ask me. I really want to solve my problem and help others maybe find an answer to theirs.
Thanks in advance,
Bendik
Anybody? Please?
I really need help on this one.
define "bad network" are you sure the carriers in each country use the same bands? Radio loads and RILs will make all the difference. Have you tried locking to 2G?
Well, by saying bad network i mean i have between 0 and 3 bars most of the time. Even with nice weather.
I have no idea if my countries carriers use the same bands. But what i discovered was that if i use my norwegian sim card in belgium (roaming or something) and i use Mobistar (another network carrier) then i have 4 bars allways. I couldn't try to roam on base (my actual carrier) or proximus (wich is the lands monopol carrier).
The thing about radio loads and RIL's i didnt understand anything.
And locking in 2G doesn't change anything.
There are three carriers in belgium: Base (my actual carrier), mobistar, and Proximus (the countrys main carrier)
I ordered free SIM cards from the other belgian carriers.
I got one from mobistar and it worked perfectly.
I haven't tried proximus yet.
Base is the one i have problems with.
So no i have another question: Is there any differences between sim cards from one carrier to another one? Except that they dont allow me to connect to other carriers than the card carrier?
I know i may be spamming a little bit but this is kinda important to me.
So please, if anyone could give answers or help me i would be thankfull.
I think that not all carriers have the same signal strength in a specific location .
In my country there is three mobile networks and in my home they are not equal in signal strength .
one with zero signal , the second with moderate signal and the last one with perfect signal even though they are equal in the street which is 10 meters away from home !!!
You said that mobistar works perfectly so maybe you should stick with them and ignore the one you use right now .
Thanks for answering me.
I really liked base because i had so really cheap bills. Instead of paying 25€ for free texts and ringing and some internet im paying 10€ with my actual one.
I mailed base in case they could help me, and after about 2 weeks i finally got an answer. Theyre working on it...
Maybe it is the 3g band. Look, here in my city, if I use 2g, it works OK but in some areas i have no signal. If I turn on the 3G, I have a very good signal in almost every corner of the city. Verifiy that.
Hello,
-The easiest way might be to contact your actual operator, they should check the 2G/3G coverage in your area. But i guess you can do this yourself, somewhere on their website they should have a map with their signal strenght.
-Change your mobile phone; try the sim card in a different phone. Does it get the same signal strenght? - With this you will determine if the problem is in your mobile phone. If you get better signal in a different phone, you may have a broken anthena in your device or you've messed up something in the settings.
-Ask someone around you with your carrier what strenght does he get. If it is higher than yours and you got the same strenght in more than one phone you may have a wrong sim card. The carrier should change it for you.
Check this and let me know the result I'll try to help.
bendik18 said:
Thanks for answering me.
I really liked base because i had so really cheap bills. Instead of paying 25€ for free texts and ringing and some internet im paying 10€ with my actual one.
I mailed base in case they could help me, and after about 2 weeks i finally got an answer. Theyre working on it...
Click to expand...
Click to collapse
I am very interested to find out what Base does as I am in a similar situation to you though I bought my Xperia 10 mini pro here in Belgium.
When I use my Base sim card I have problems with the signal on either of the tree network settings.
When I use my Slovenian one, I don't have any problems roaming on Base, Mobistar or Proximus.
I always get a good signal when I use my Base card in a different phone though.
Sounds like the frequency for me! Check the frequency of the 3G band for your 3 operators and then check if your cell phones can handle that.
I saw that Mobistar (/the only carrier i get good network on has another band if i understood right)
Im still contacting my actual operator about the issue and they will need another 2 weeks before they can answer me... Of course...
SIM Card in another phone, in a 2G phone SE k550 i have full network. When i lock to 2G on my Android phone, it still has sucky network.
I have a friend (OMG) on the same carrier i had network problems with. he has allways full network, i'll try to see if i can make him come over and test the network with his android phone (acer liquid metal or something)
Ok, let us know how that goes
yes,you may lead to bad network.but the chances are little
Are you on 3g only?
In belgium, Proximus and Mobistar have the best networks.
Base has 97%coverage of edge, but their 3g network sucks.
Are you certain that its everywhere in belgium that base has a bad reception?
I contacted my operator, they told me to try to lock to 2G, i tried it for an hour and still no succes. I restarted my phone after i locked to 2G juste to be sure. Still no success.
I've allready tried in another phone, in my old SE k550 i have full network allmost all the time. I've had the same problem in my x10 mini pro even after a fresh original reset. I really dont think its the phone since i have perfect network when i'm on Mobistar (another carrier that is expensive).
I have a friend that has an Acer Liquid Metal (?) and i'll try to make him come over to test his network.
I have allready changed sim card but they made me pay 10€ for that... --'
Now i'm waiting about a week for another answer from my carrier.
I hope they can do something.
I have bad network everywhere except in the subway (underground :O )
I have this bad network with Proximus and BASE.
I'm was in auto HDSPA/GSM and than tried the 2G only, and now back to auto.
When i'm in auto, i think i noticed that in the moments i have Edge i tend to get better network. But when i lock to edge/2G i still have bad network...
I tried again to lock 2G and it works with full network. Still contacting the operator.
From a quick search of the internet it appears all the providers listed use the same frequencies, 2100 for 3G & 900,1800 for 2G.
As well as selecting 2G only I would also select the mobile operator manually, instead of automatically which I believe is the default. It is also a possibility that the Android phones sold locally have a different radio version then yours that works better on the Base network, I've run into this in the past with Windows Mobile on HTC phones.
Hello, a quick question.
I am trying to enable volte on Proximus, a Belgian network. I installed a rom that supports VOLTE, Alexndr's rom with PHN CSC.
But I don't see the volte option in Network Additional Settings. Am i missing something? Is there a way to force activate it?
Also, my provider says that they have enabled it only for the s7 for the moment. How can a network recognise a phone type? Via IMEI? And how can I make my phone pass from a g935f?
Thanks!
Many providers aren’t enabling advanced LTE options on older devices due to the hardware they use vs the stuff in the newer phones (such as the S7). That’s one of the downfalls of LTE (Long Term Evolution) or any aging cell technology really. If your Belgian carrier is only supporting the transceiver tech on the S7 and beyond, then youre kinda boned unless they dump a ton of money into upgrading their towers. We have the same issue here in the states with some carriers. Sounds like youre out of luck.
And yes, that’s even if your ROM supports VOLTE since the issue is hardware related
Hi guys,
I bought a Verizon s8 in the states and wanted to use it in Europe. I live in the Netherlands, so I swapped in my Vodafone some instead of using the Verizon Sim and everything works fine besides mobile data. I can not change the APN settings as they are locked. Carrier says it's Verizon though it's using the Vodafone Network.
So I was wondering, can I flash the firmware with a european version to get access to the APN settings and remove the carrier lock?
Best
the s8 verizon is not locked just put your sim card in and thats it.you cannot flash international rom on the us version odin wont let you it will fail even if you somehow made it it will brick the phone.the reason is because the us s8 version uses snapdragon chipset and the s8 international version uses exynos chipset they are completely different.
the option you have is to flash the us unlocked version to the verizon s8 i did on mine i have verizon also.
brigantti said:
the s8 verizon is not locked just put your sim card in and thats it.you cannot flash international rom on the us version odin wont let you it will fail even if you somehow made it it will brick the phone.the reason is because the us s8 version uses snapdragon chipset and the s8 international version uses exynos chipset they are completely different.
the option you have is to flash the us unlocked version to the verizon s8 i did on mine i have verizon also.
Click to expand...
Click to collapse
I was wondering is there a way to add more international languages on my s8+. I have managed to change parts of it but on menu and while scrolling in facebook it doesn't recognise i.e some norwegian / turkish letters and doesn't switch language in parts of menu.
The model i have is G955U1 ?
Thanks again.
Tv87 said:
Hi guys,
I bought a Verizon s8 in the states and wanted to use it in Europe. I live in the Netherlands, so I swapped in my Vodafone some instead of using the Verizon Sim and everything works fine besides mobile data. I can not change the APN settings as they are locked. Carrier says it's Verizon though it's using the Vodafone Network.
So I was wondering, can I flash the firmware with a european version to get access to the APN settings and remove the carrier lock?
Best
Click to expand...
Click to collapse
Tv87, I am in the exact situation as you. Have you resolved your problem? If so, what was the solution?
I just moved to the Netherlands a few weeks ago and switched my S8's SIM Card from Verizon to Vodafone. Everything worked fine except for mobile data. The Vodafone rep told me that my APN settings were grayed out / locked; therefore, until they could be edited, my phone would not receive mobile data.
SanDiego31 said:
Tv87, I am in the exact situation as you. Have you resolved your problem? If so, what was the solution?
I just moved to the Netherlands a few weeks ago and switched my S8's SIM Card from Verizon to Vodafone. Everything worked fine except for mobile data. The Vodafone rep told me that my APN settings were grayed out / locked; therefore, until they could be edited, my phone would not receive mobile data.
Click to expand...
Click to collapse
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
nikexv2 said:
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
Click to expand...
Click to collapse
What makes you say that?
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Says:
"In Europe, most carriers base their networks on bands 3 (1800 MHz), 7 (2600 MHz) and 20 (800 MHz). China, on the other hand, uses a whole different 4G LTE standard - while the Western world has rolled out FDD-LTE networks, China and large parts of Asia use TDD-LTE."
And several places online show all those as being supported on the g950u.
Example source:
https://www.frequencycheck.com/mode...xy-s8-td-lte-sm-g950u1-sm-g950w-samsung-dream
Am I missing something?
wildermjs8 said:
What makes you say that?
https://www.phonearena.com/news/Che...on-T-Mobile-and-Sprint-use-in-the-USA_id77933
Says:
"In Europe, most carriers base their networks on bands 3 (1800 MHz), 7 (2600 MHz) and 20 (800 MHz). China, on the other hand, uses a whole different 4G LTE standard - while the Western world has rolled out FDD-LTE networks, China and large parts of Asia use TDD-LTE."
And several places online show all those as being supported on the g950u.
Example source:
https://www.frequencycheck.com/mode...xy-s8-td-lte-sm-g950u1-sm-g950w-samsung-dream
Am I missing something?
Click to expand...
Click to collapse
I said that because most phones that verizon sells dont have the lte bands for europe, but according to frequency check, it is compatible !
Sorry about the error
nikexv2 said:
I said that because most phones that verizon sells dont have the lte bands for europe, but according to frequency check, it is compatible !
Sorry about the error
Click to expand...
Click to collapse
Maybe next time check before giving someone advise on a $800 item
nikexv2 said:
They are not locked, the phone still thinks it has a verizon sim and that's why you cant edit the settings, do a complete factory reset.
And anyways, even with editable apn settings you wont get lte, because your s8 is lacking the european lte bands.
Click to expand...
Click to collapse
I did a factory reset while my Vodafone SIM Card was in the phone. I am now getting the following message:
Sorry, we're having trouble activating your phone.
If you're moving your phone number from your old phone to this one, make sure your old phone is turned off.
In addition, I get the following message on the very next screen:
You can set up your phone using Wi-Fi, but you won't be able to make or receive calls until your phone has been activated on the Verizon network.
Is there anyway to unhinge my phone from the Verizon network!? Before I left the United States, Verizon assured me my phone was not locked to their network; however, it appears to be based on the messages received after factory resetting my phone.
SanDiego31 said:
I did a factory reset while my Vodafone SIM Card was in the phone. I am now getting the following message:
Sorry, we're having trouble activating your phone.
If you're moving your phone number from your old phone to this one, make sure your old phone is turned off.
In addition, I get the following message on the very next screen:
You can set up your phone using Wi-Fi, but you won't be able to make or receive calls until your phone has been activated on the Verizon network.
Is there anyway to unhinge my phone from the Verizon network!? Before I left the United States, Verizon assured me my phone was not locked to their network; however, it appears to be based on the messages received after factory resetting my phone.
Click to expand...
Click to collapse
What you can try is to flash the USA csc instead of the VZW one that you have right now.
I've got an old LS997 which was my daily driver a few years ago on Sprint. Not anymore and now our new plan is under T mobile. I flashed the LS997 version of /e/OS to it (a de-googled version of LineageOS) and it seems to work fine, except poor reception compared to my newer Pixel 4A (which has newer LTE and NR-NSA modem and maybe better SNR? not sure...)
Importantly, call and SMS do not work. It would be cool if these could be made to work so this phone could be used as a backup. T-mobile does not give their blessing, they claim it is not supported. Why is it so? LTE is GSM technology, and LTE data works as well as it did when it was sprint years ago, shouldn't SMS and calling work over VoLTE? and hell if T mobile adopted Sprint's network, they should have kept support for CDMA in addition to GSM phones to maximize the number of supported devices and minimize barriers to Sprint customers when said customers transition over from team yellow to magenta.
I played with the following settings:
* configuring the APN as per the official guide.
* tried a few random selections under "preferred network type" currently have the most inclusive option selected. (NR/LTE/TDSCDMA/CDMA/EvDo/GSM/WCDMA
* CDMA Subscription selection, tried both RUIM/SIM and NV
I suspect it simply will not work because it is in fact an LS997, and does not support the bands and technology the T-Mobile network uses. Since they are GSM and Sprint was CDMA, and my vague non-technical understanding is that Sprint used some bodgy CMDA bull**** for voice and SMS and GSM technology for data. though that would explain why mobile network state is disconnected and mobile voice network type is unknown, while mobile data network type is LTE and works fine.
Dumb question, what would happen if I were to do the forbidden thing: flash US996 bootloader and ROM to this device? or deliberately overwrite the radio.img? Something about there not being KYZ files for the LS997 variant means no going back but hey Sprint doesn't exist anymore so who cares. Worst case my almost useless phone would be bricked, though I do sometimes use it on the side as a sort of tablet and to record videos so it would be ashame to completely destroy it, but seeing the phone can be had well under $100... meh.
Is it possible to do this acknologing there is probably no turning back and also there is a good chance of hard bricking?