volte is not working! - Moto G5 Plus Questions & Answers

please help me to fix volte issue in moto g5 plus.
after flashing stock my imei turns to 0.after that i managed to get lte back.but volte is not working.

don't create new threads with same issues. Atleast try to search yourself there are lots of threads already opened.

sari da

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[India] Any Axon7 users from India?

Hi guys,
So if any axon7 users are in India, I have a question regarding Volte calling.
Does Volte calling work in India on the stock ROM, specifically does it work with jio?
I had the Chinese version B07 and Volte calling did not work. Flashed lineage OS and Volte started working.
Now that nougat is out and working properly, I want to go back to stock but only if Volte works.
Vurio said:
Hi guys,
So if any axon7 users are in India, I have a question regarding Volte calling.
Does Volte calling work in India on the stock ROM, specifically does it work with jio?
I had the Chinese version B07 and Volte calling did not work. Flashed lineage OS and Volte started working.
Now that nougat is out and working properly, I want to go back to stock but only if Volte works.
Click to expand...
Click to collapse
Looks like you need to update the APN settings. Try contacting customer care and have them send it to you.
I'm on the same boat, gonna try upgrading to 7.1.1 and see what happens
Tried with RR, volte works, went to stock 7.1.1, volte doesn't work. So it is a software thing, maybe a dev can help fix it?
n1234d said:
Tried with RR, volte works, went to stock 7.1.1, volte doesn't work. So it is a software thing, maybe a dev can help fix it?
Click to expand...
Click to collapse
From my research volte is a software upgrade. Technically any phone which supports 4g can support 4g after manufacturer updates. Volte also depends on the Telecom provider, the Telecom provider has to enable volte on that particular device for it support volte calling.
For most users this is not an issue, because even if Volte is not enabled they can seamlessly switch between 3g and 4g.
The problem with jio is that it is a 4g only network so there is no switch, if your device is not supported then you have to use their ****ty app, jiojoin or something like that.
So unless jio endless volte on the axon7 we are stuck with using jio join or on a stock based ROM.
Then again I may be wrong about the whole thing :laugh:
I found another possible solution
http://forum.flymeos.com/thread-7052-1-1.html
Yes from today started working magically.. On stock 7.1.1 Axon 7 USA Model.. All the best
Are you able able to make calls on VOLTE. Even i have Axon 7 US model and running android 7.1.1. But i am unable to place calls over VOLTE
prudviraj said:
Yes from today started working magically.. On stock 7.1.1 Axon 7 USA Model.. All the best
Click to expand...
Click to collapse
It does not work for me. I installed stock 7.1.1 and volte did not work. I called customer care, they were spectacularly unhelpful. I tried a bunch of other tricks but it would not work, now I am back on lineage OS and it's working fine.
ravinder reddy said:
Are you able able to make calls on VOLTE. Even i have Axon 7 US model and running android 7.1.1. But i am unable to place calls over VOLTE
Click to expand...
Click to collapse
Try the solution posted in the earlier post. I was unable to make it work but maybe you will have better luck with the us model.
Magic has happened...
I have tried the procedure mentioned in the above URL, but nothing was working. I was unable to add the APN settings as well as unable to enter in to the engineering mode. I have resetted existing APN settings and added the previous jionet APN settings.
Finally lost hope and made my self to use the Jio with Jio 4G Voice application.
But the Magic has happened here and my Axon 7 fulfilled all requirements this time even with VoLTE .
Yes VoLTE started working . Deleted Jio 4G Voice.
Don't know how but try with re inserting SIM cards and resetting the APN Settings.
ravinder reddy said:
I have tried the procedure mentioned in the above URL, but nothing was working. I was unable to add the APN settings as well as unable to enter in to the engineering mode. I have resetted existing APN settings and added the previous jionet APN settings.
Finally lost hope and made my self to use the Jio with Jio 4G Voice application.
But the Magic has happened here and my Axon 7 fulfilled all requirements this time even with VoLTE .
Yes VoLTE started working . Deleted Jio 4G Voice.
Don't know how but try with re inserting SIM cards and resetting the APN Settings.
Click to expand...
Click to collapse
Are you telling me that volte suddenly started working?
I have tried resetting, reinserting sim cards, factory reset, nothing seems to work.
This is truly bizzare.
Yes i am able to make VOLTE calls on my US axon 7 without internet or jio 4g app..
ravinder reddy said:
Are you able able to make calls on VOLTE. Even i have Axon 7 US model and running android 7.1.1. But i am unable to place calls over VOLTE
Click to expand...
Click to collapse
Yes i am able to make VOLTE calls on my US axon 7 without internet or jio 4g app.. but my dads same phone doesnt work.. very strange phenomenon bro... im not able to make it out. i tried axon 7 toolkit and tried to unlock bootloader and followed instructions.. then before flashing it went black screen like it was supposed to go.. then i had some work and unplugged immediately on the black screen and rebooted to normal..
All of a sudden jio4g calling app said on the top.. " Your phone supports VOLTE please use standard dailer" holy cow i uninstalled jio 4g app and was able to make calls ever since.. all the best..:angel:
I have a2017g model, and i am on android 7.0 nougat. Play store issue is there. I have downloaded 7.1.1 official update manually but does not seem to get install on my device, also the tried fota update which is 456mb, that also doest not get installed, saying update failed, phone not supported ??
Axon 7 can be used on Jio VoLTE now.
with simple procedures.
anyone need help let me know..
Ill write small tut once i have free time.
shaikhsadik said:
Axon 7 can be used on Jio VoLTE now.
with simple procedures.
anyone need help let me know..
Ill write small tut once i have free time.
Click to expand...
Click to collapse
I'd love to know how you made it work.
Sent from my ZTE A2017U using Tapatalk
Put only Jio sim in slot 1.
Delete all APN.
go to dialer
press *#*#4636#*#* > go to phone information > Select LTE ONLY> scroll down and turn ON Wifi Calling and Video Calling. exit by pressing home button..
GO to APN and see is JIONET APN is there if not.. make new APN .. Name JIONET. Type JIONET
exit..
Reboot. and see if calling works..
shaikhsadik said:
Put only Jio sim in slot 1.
Delete all APN.
go to dialer
press *#*#4636#*#* > go to phone information > Select LTE ONLY> scroll down and turn ON Wifi Calling and Video Calling. exit by pressing home button..
GO to APN and see is JIONET APN is there if not.. make new APN .. Name JIONET. Type JIONET
exit..
Reboot. and see if calling works..
Click to expand...
Click to collapse
I tried the same steps but in a different order earlier, but it didn't work for me then. I'm back on 6.0 now. Would any other member here be kind enough to try this and let me know if it works for you? Thanks
Sent from my ZTE A2017U using Tapatalk
n1234d said:
I tried the same steps but in a different order earlier, but it didn't work for me then. I'm back on 6.0 now. Would any other member here be kind enough to try this and let me know if it works for you? Thanks
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
U sure tried it using only one sim in phone..
I have 2 A7 phones.. and its working on both..
shaikhsadik said:
U sure tried it using only one sim in phone..
I have 2 A7 phones.. and its working on both..
Click to expand...
Click to collapse
I tried it with a single sim only, but in a different order. Now I'm back to 6.0 so can't check currently. Waiting for someone else to also confirm it working for them
Sent from my ZTE A2017U using Tapatalk

[HELP] Volte gone after flashing stock rom

is there any kind of trick or solution to get the Volte back, i just lost both imei and volte after flashing stock rom over custom rom but somehow i was able to fix imei still volte is missing and i can't call anyone. Somebody please help
muklshakya123 said:
is there any kind of trick or solution to get the Volte back, i just lost both imei and volte after flashing stock rom over custom rom but somehow i was able to fix imei still volte is missing and i can't call anyone. Somebody please help
Click to expand...
Click to collapse
see my post in moto g5 plus guides,news and discussion. i have successfully got volte .
https://forum.xda-developers.com/g5-plus/how-to/solved-volte-fix-lost-flashing-stock-rom-t3773524

Help with getting network again on my Moto G5 Plus (XT16868-Indian Model)!

Hello guys,
So I have a Moto G5 Plus Indian Model (XT1686) and I was using Pixel Experience ROM on it and then when I tried to revert to the stock ROM, I unknowingly deleted IMEI number and I'm left with no network and Sim Card detection.
I have tried every possible ways to probably get it working again, but I have messed up very much for that to work.
So now if there is anyone who is having a Moto G5 Plus Indian Model (XT1686) and is using Pixel Experience ROM and is still having VoLTE, network and Sim Cards detection, then please upload an image of your persist partition and efs partition too (I know restoring other device's EFS partition on mine wouldn't work but I still want to try EVERY possible way to get it working again.
Any help is appreciated, thank you.
Regards,
Husain.
Husain136 said:
Hello guys,
So I have a Moto G5 Plus Indian Model (XT1686) and I was using Pixel Experience ROM on it and then when I tried to revert to the stock ROM, I unknowingly deleted IMEI number and I'm left with no network and Sim Card detection.
I have tried every possible ways to probably get it working again, but I have messed up very much for that to work.
So now if there is anyone who is having a Moto G5 Plus Indian Model (XT1686) and is using Pixel Experience ROM and is still having VoLTE, network and Sim Cards detection, then please upload an image of your persist partition and efs partition too (I know restoring other device's EFS partition on mine wouldn't work but I still want to try EVERY possible way to get it working again.
Any help is appreciated, thank you.
Regards,
Husain.
Click to expand...
Click to collapse
Please post your question on your device specific thread:
https://forum.xda-developers.com/g5-plus/help
Please @Weapon X move this thread to the right section , on the demand of the OP :good:

Airtel Volte [How to Enable It]

Hey guys, I have finally arrived at a proper result after a long time.
Airtel supports Volte in all areas except J&k. , as mentioned on their website: https://www.airtel.in/volte/
Note: First u need to have an Airtel 4g sim along with a 4g/3g data plan.
So the steps to activate Volte is simple :
1. Go to the airtel Volte website given above.
2. Check for compatible devices
Note: You will be needing any one of the compatible devices listed by Airtel on their page.
3. Now you have to put your sim in the device [ compatible one ] and they reset the network settings of the device.
4. Now restart the phone and wait for some time.
5. After doing so you would get a link from Airtel.
Note: Something similar to this - Please open the following link to get manual instructions for service settings.
http://10.89.22.101:9080/SADM/Manualgrp=Auto+Device+Detection&rcId=4&msisdn=%2B91<airtelmobilenumber>&dev=Xiaomi+RedmiNote5Pro
6. After clicking on the link, you have to restart the device.
7. Airtel Volte will be enabled, now you can put it back in your Zuk Z2 and Volte is enabled.
And for those who want to know what rom I am running on,
Rom: Jaguar version January 10
Gapps: Mind the gapps
magisk: Installed
Hit the thanks button if I helped you.:good:
It's working guys.
I used galaxy j7 which is supported device. I waited for 15 mins and tried rebooting even i didn't get volte or sms mentioned above, Then I called customer care and asked about volte ,then they told your device is volte supported and keep using your device to get volte after 2 mins i got volte in j7 then i switched to z2 plus , volte is working now in z2
akshay pro said:
http://10.89.22.101:9080/SADM/Manualgrp=Auto+Device+Detection&rcId=4&msisdn=%2B91<airtelmobilenumber>&dev=Xiaomi+RedmiNote5Pro
Click to expand...
Click to collapse
Link not working for me.
mGforCe said:
Link not working for me.
Click to expand...
Click to collapse
Bro this is the link, ,that I got , u would also get a same one once you follow the above steps
I ve got VoLTE icon when I updated to aex 6.3, however when I make calls network falls back to 3G, which isnt supposed to happen. Anyone else?
Bro i Have airtel sim my z2 plus didnt compatible with volte services as this the airtel customer care employee says im on zui 2.0 help me out
Also i have very poor signal in my phone already changed various basband versions but nothing happened help me plz.
It worked for me by following the process ???????
Cyberwarrior17007 said:
Bro i Have airtel sim my z2 plus didnt compatible with volte services as this the airtel customer care employee says im on zui 2.0 help me out
Also i have very poor signal in my phone already changed various basband versions but nothing happened help me plz.
Click to expand...
Click to collapse
ok to solve your issue, all you gotta do is follow this website: https://forum.xda-developers.com/showthread.php?t=3695877 get the latest version of Indian stock rom guess (zui 2.5) and install that using qfil.
now set it up and enable volte on the device. Then follow the steps given above. Happy Flashing :good:
No matter what I try, wait for similar message as given in #1 or call customer care for volte settings they are just providing me with Instructions on how to enable VoLTE in settings.
I'm not able to get beyond that point i.e., not able to receive the link to enable VoLTE on my sim card.
I didn't got any link but kept my sim in poco f1 for 4hrs it's worked for me....
Now i can able to use volte in Z2 Plus....
anirudh.siddula said:
No matter what I try, wait for similar message as given in #1 or call customer care for volte settings they are just providing me with Instructions on how to enable VoLTE in settings.
I'm not able to get beyond that point i.e., not able to receive the link to enable VoLTE on my sim card.
Click to expand...
Click to collapse
which device are you using as an alternative to enable the volte on your sim?
LAKSHMI SAINATH said:
I didn't got any link but kept my sim in poco f1 for 4hrs it's worked for me....
Now i can able to use volte in Z2 Plus....
Click to expand...
Click to collapse
Sorry for the inconvenience u had to face during the process, but happy u got volte
Hi,
Can any one help me.
Airtel volte is working for me in first sim tray.
Problem is it is working only for 2 mins after that is directly going to 2 g network, then again i need to reboot/ aeroplane mod/ changing network to 3g and then to 4g to get volte. almost all roms are having issue for me. Cana may one please provide solution for thia
skishoreraju said:
Hi,
Can any one help me.
Airtel volte is working for me in first sim tray.
Problem is it is working only for 2 mins after that is directly going to 2 g network, then again i need to reboot/ aeroplane mod/ changing network to 3g and then to 4g to get volte. almost all roms are having issue for me. Cana may one please provide solution for thia
Click to expand...
Click to collapse
Type *#*#4636#*#* in dialpad
Select phone info then in network type select 4g or lte only
JV Spartacus said:
Type *#*#4636#*#* in dialpad
Select phone info then in network type select 4g or lte only
Click to expand...
Click to collapse
Hi, thanks for your help.
It is working, but after changing to LTE, I unable to call to anyone / unable to receive calls.
Please help me
skishoreraju said:
Hi, thanks for your help.
It is working, but after changing to LTE, I unable to call to anyone / unable to receive calls.
Please help me
Click to expand...
Click to collapse
You are not getting volte that's y
Put sim in sim1 slot
JV Spartacus said:
You are not getting volte that's y
Put sim in sim1 slot
Click to expand...
Click to collapse
Sim is slot1 only.
I have followed what you have said, I have kept LTE only in phone info after that I am getting volte with out any issue.
Now issue is after changing phone info to LTE I am unable call / receive calls
skishoreraju said:
Sim is slot1 only.
I have followed what you have said, I have kept LTE only in phone info after that I am getting volte with out any issue.
Now issue is after changing phone info to LTE I am unable call / receive calls
Click to expand...
Click to collapse
Volte is lost
You will have to qfil stock if volte is lost
JV Spartacus said:
Volte is lost
You will have to qfil stock if volte is lost
Click to expand...
Click to collapse
I think you did not understand my problem,
OK no problem, thanks for your suggestion

Motorola Moto G5 Plus (XT1686) IMEI 0,0 issue

Hi! last one year i'm using many custom roms on my moto G5 Plus.But recently i just flashed this rom "https://forum.xda-developers.com/g5-plus/development/rom-lineageos-16-0-pie-moto-g5-plus-t3929339" and after that i noticed that all the custom roms have a same and common issue,The Phone Encryption not work either i tried to that then i'm unable to use the phone without formating the phone,So i flashed the nougat 7.0 stock rom "https://forum.xda-developers.com/g5-plus/help/moto-g5-plus-stock-rom-t3600552" from lolinet,but after flashing all are working but there was no network and imei shows 0,0 both of imei.i contact moto lenovo customer support and then also visit the service center also,they told me to change the mother board on this phone and the price is arround Rs:11000/- so i nothing to do,i'm also tried many methods which are available on xda but no work,,can any experts help me regarding this issue?
this_subha said:
Hi! last one year i'm using many custom roms on my moto G5 Plus.But recently i just flashed this rom "https://forum.xda-developers.com/g5-plus/development/rom-lineageos-16-0-pie-moto-g5-plus-t3929339" and after that i noticed that all the custom roms have a same and common issue,The Phone Encryption not work either i tried to that then i'm unable to use the phone without formating the phone,So i flashed the nougat 7.0 stock rom "https://forum.xda-developers.com/g5-plus/help/moto-g5-plus-stock-rom-t3600552" from lolinet,but after flashing all are working but there was no network and imei shows 0,0 both of imei.i contact moto lenovo customer support and then also visit the service center also,they told me to change the mother board on this phone and the price is arround Rs:11000/- so i nothing to do,i'm also tried many methods which are available on xda but no work,,can any experts help me regarding this issue?
Click to expand...
Click to collapse
Upgrade your device to stock oreo or any oreo rom. This will bring back your IMEI.

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