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Hi all,
I have the dual sim S7 SM-G935FD running the XSP firmware. Rooted with the microSD Mod on Sim 2. It's being used in the USA at the moment. Sim 1 is AT&T and Sim 2 is T-Mobile. Both are USA sim cards. Everything goes through Sim 1 AT&T - Voice, Text and Data. Sim 2 is just for receiving calls only. Sim 1 is set at LTE/3G/2G and Sim 2 is 2G only.
Since day one I have this connectivity issue pertaining to data connection.
When Sim 2 gets a weak signal and eventually drops out, data connection on Sim 1 remains - everything works. However, when Sim 2 is picking up signal again, the data connection on Sim 1 drops out.
When this happens, the pull down notification will display that the data connection is on Sim 2 - as if the phone switches the data connection from Sim 1 to Sim 2 by itself. However, if I go to the Sim Manager, it will show that the data connection is still on Sim 1 like it originally was. At this point, the phone has no data. And yes, the phone is displaying conflicting information. Notification says Data is on Sim 2 but Sim Manager says Data is on Sim 1.
To fix this, I have to use the Sim Manager, select Sim 2 for Data. Wait a few minutes. Then, choose Sim 1 for Data again, then everything comes back normal. Data connects.
This is quite annoying in a poor reception area.
Troubleshooting steps that I have tried but they do not fix the problem-
Flash stock firmware no root
Use a different stock firmware - XEU
2 sim cards only with no microSD card on the back of Sim 2
Choose 3G/2G only for Sim 1 and 2G for Sim 2
Swapping Sim 1 and Sim 2
If I disable Sim 2 the problem goes away, but of course, what's the point of dual sim then?
I also have a S6 Edge+ Duos SM-G9287 but it does not have this problem.
Any ideas? Thanks.
Just wanted to add that I am experiencing this as well.
Man this is getting unbearable. Is there a specific forum for the FD devices? I'm thinking I might just return this phone while I still can.
Wow I was going to put something on boards as well with literally the exact same setup in USA. It gets way annoying when tmobile gets weak and switches even though I have it set on sim 1 data. I really hope there is a fix or else I might make the switch to htc10 (if they even get a dual sim) and keep my fingers crossed it works better. My S6 duos works better than this but I don't have additional memory with hybrid SD sim card on s7.
Sent from my SM-G935F using XDA-Developers mobile app
FYI -
I have been running XSG firmware. I just upgraded from APC8 to APD1 and the problem still remains.
Just trying to save some time for those of you who thinks upgrading will resolve the issue... it will not.
It is amazing how the S6 Edge+ Duos does not have this problem. Things went backwards for Samsung.
No problems here though mine is the G9250 dual sim version (HK).
G9250 is s6 edge is it not? We are on g935FD. It seems like I can never find the elusive perfect dual sim! Always some kind of bug! Might be heading back to my Xperia z5 premium. Can you guys confirm that it's wifi causing it? Seems like whenever I come off of a wifi network it never picks mobile data back up.
That seems like part of the problem too..as soon as wifi loses connection then it switches and then no more data
Sent from my SM-G935F using XDA-Developers mobile app
Has anyone fixed this? I have tried to flash a couple different modem firmwares to no avail. The T-mobile one won't flash as it uses a snapdragon chipset.
Mine was doing fine until I did a firmware update and now the data connection problem appeared. I was on a B6 firmware with a B9 modem on a AFG CSC so I will try to go back to this and report back whether the issue resolves. Any firmware starting D1 (tried D3, D6 and D8) causes the data connection lost issue. Even just going back to a B9 modem with the D8 firmware didn't help. What a pain in the rear...
Follow up to my previous post:
Officially, G935FD is a piece of crap. Tried every combination of modem/AP to get this work but no luck. Resorted to single sim mode for now.
I have this same issue. the only way it works is to manually select one sim in use at a time. I just removed the second sim and added a micro sd card for now.
craigg1 said:
I have this same issue. the only way it works is to manually select one sim in use at a time. I just removed the second sim and added a micro sd card for now.
Click to expand...
Click to collapse
Did you update your firmware to a different CSC? That's when my issues started (went from AFG to BTU and even after going back the problem wasn't fixed)
What is your original CSC?
onurd said:
Did you update your firmware to a different CSC? That's when my issues started (went from AFG to BTU and even after going back the problem wasn't fixed)
What is your original CSC?
Click to expand...
Click to collapse
Mine didn't work out of the box with stock firmware. I have since upgraded the stock firmware but haven't tried using two SIMs with the latest update. Maybe I'll test it over the weekend.
+1 on this bug existing for me since day one. I have been sticking it out and staying with dual sim as I don't have any other option. Kinda wishing I had just returned it... I have gone through hell trying to talk with people in India (where the phone is apparently from) about just getting the bug's existence up the chain. If only we could get a dev to take a look at our logs so I can have a reason to just root the damn thing already. Has anyone tried maybe flashing the sim manager apk from the s6 edge? Is there even a sim manager apk?
I have exact same problem with S6 edge+ dual sims. SM-G9287. Problem started since marshmallow updated. Didn't have this problem before under old android version. Has anybody found any fix yet? Right now, If I disable one of the sim, then it seems ok, but I need both sim to be on to receive call on either number.
My phone was stock firmware. Problem seems to be with Marshmallow 6.0.1 , not because of custom firmware.
vietmax said:
I have exact same problem with S6 edge+ dual sims. SM-G9287. Problem started since marshmallow updated. Didn't have this problem before under old android version. Has anybody found any fix yet? Right now, If I disable one of the sim, then it seems ok, but I need both sim to be on to receive call on either number.
My phone was stock firmware. Problem seems to be with Marshmallow 6.0.1 , not because of custom firmware.
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Click to collapse
Kind of same problem here, but it happens only since I received the update to APD1.
I live on a border zone, so I have to force my LTE sim card to its own network. The second SIM is only on 2G.
When the phone loses its own network, SIM with LTE completely disappears, everything is moved to SIM 2G and of course I lose network. The problem is that the SIM with LTE is not seen anymore, even if I go back where the signal is, and the "mobile networks" option disappears in the Settings. I cannot do anything else the reboot the phone to see the SIM again.
Ciao Marina
I have similar issues with my s7 duos not the edge model. Sim1 tmobile, sim2 at&t. Sim2 seems to be the issue for me. Cell quality at my house is not great. I also have a xperia z5 premium dual that has similar problems mainly with lte. The samsung does hold lte signal but the bars are misleading. But the samsung, I woke up this morning and sim2 was offline no calls or text or data. Call quality with sim2 isnt as good either. I blame cell signal on that since the sony has similar issues. But I have seen it with sim1 set to calls and texts and sim2 for data the pull down says sim1 even though sim manager says sim2 is data. Wtf right? Disabling sim2 and reenabling gets it back working again but what happens when the phone does this is you lose data since sim1 data would be gsm only. The common theme is sim2? Also seems signal quality is a big factor. My CSC code is ECT which is Nigeria. I have not changed firmware yet other than the APD1 update. Ironically my xperia z5 dual didnt have these issues at all with lollipop the problems started with marshmallow. I am in the US by the way.
Temporary fix?
Looks like I accidentally ran into a temporary fix, that's working for me for the last few days. I'm on Vodafone for SIM1 and T-Mobile for SIM2, EU&US.
When I restart the phone and set SIM1 for data on LTE/3G/2G it connects, but looses the connection after a while and defaults to SIM2 (with no data). No BT, no WIFI, no data icon anywhere the screen.
When this happened, I ejected the SIM card holder and pushed it back in 2 seconds. Suddenly SIM1 was trying again to connect and the 4G icon appeared. At his point I turned on WIFI.
The weird stage: WIFI on, 4G icon flashing every 5secs – but it's working as it should. If I loose reception, it does not switch cards. Actually never switches card if I don't want to. I can live with the flashing 4G until we have an official fix.
Let me know if it works for you guys!
Im learning that mine is a lot more stable if I set everything to the same sim and not split up talk/text on sim1 and data only on sim2 like I was doing. Not sure if this is placebo for now but I have everything set to sim2 and so far so good with no drops.
Can I have 1 sim for data & voice running at 4G, while the other sim for voice & sms only in 3G? Or only 2G supported?
Because I read at 1+3 forum that it can actually do this, so I was wondering if the Axon 7 can as well. I don't see why not, correct?
Has anyone tried this? I'm in the US, and would like to be able to run a tmobile mvno sim (4G+voice+sms) + an international sim (voice+sms) that's roaming on AT&T who will shut down 2G soon.
It's a dual 4G sim slot, so yea you can run it like that.
zolo111 said:
Can I have 1 sim for data & voice running at 4G, while the other sim for voice & sms only in 3G? Or only 2G supported?
Because I read at 1+3 forum that it can actually do this, so I was wondering if the Axon 7 can as well. I don't see why not, correct?
Has anyone tried this? I'm in the US, and would like to be able to run a tmobile mvno sim (4G+voice+sms) + an international sim (voice+sms) that's roaming on AT&T who will shut down 2G soon.
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Click to collapse
Go to settings - dual sim settings - network mode and on sim 2 tell it GSM only. It will keep sim 2 on 3g. Also on settings -dual sim settings you can turn off mobile data for either sim. Just put t-mobile in sim 1 and at&t in sim 2, shut off mobile data on sim 2, and tell sim 2 gsm only. Done
Thanks for the info, I didn't buy the device yet; but this makes choosing a device even harder since both can do this now (1+3 & Axon 7).
Until recently this was NOT the norm I believe, best I could find was a dual sim phone with 1 sim @ 4G while the other @ 2G only.
tabletalker7 said:
Go to settings - dual sim settings - network mode and on sim 2 tell it GSM only. It will keep sim 2 on 3g. Also on settings -dual sim settings you can turn off mobile data for either sim. Just put t-mobile in sim 1 and at&t in sim 2, shut off mobile data on sim 2, and tell sim 2 gsm only. Done
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Click to collapse
Doesn't GSM-only mean 2G? While both slots are hooked up for 2G/3G/4G, I think only one slot can be connected to 3G/4G at a time, the other slot goes down to 2G.
When I have my Verizon SIM in Slot1 (chosen as data connection) and a T-Mobile SIM in Slot2, using apps like LTE Discovery show my A7 connected to Verizon LTE, Verizon 1x (2G for voice calls), and T-Mobile GSM (2G), not T-Mobile HSPA (3G). When I switch the data connection source to Slot2, it connects to T-Mobile LTE and Verizon 1x (2G), not Verizon EVDO (3G).
Yes I was able to confirm LTE and WCDMA simultaneous operation
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
flyer_andy said:
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
Click to expand...
Click to collapse
Ah, so it's another CDMA quirk. Good to know!
xtermmin said:
Ah, so it's another CDMA quirk. Good to know!
Click to expand...
Click to collapse
Yeah for sure...I love the phone and all but I really hope ZTE will just fix these annoying CDMA bugs already...Seems like they could fix this stuff with or without Verizon's approval - from the beginning they've kind of hamstrung CDMA and I've never really understood why. Another bug I noticed was that when switching calls to the T-Mobile SIM, VoLTE has to be kicked into gear by toggling the VoLTE toggle and sometimes even putting the phone into airplane mode for a second...from what I've heard this is a unique problem to CDMA use as well.
flyer_andy said:
Hi! Amazingly, yeah this works...you can have LTE on one SIM and WCDMA 3G on the other (voice only). I tested this with two T-Mobile SIMs and was kind of shocked as in the past it seems like all dual-SIM phones are limited to GSM-only on one of the two SIMs, as has been mentioned above...
But...strangely, this won't work when using a CDMA SIM in slot 1 (i.e., Verizon). I have no clue why...I can definitely confirm that my experience is the same as that stated above by xtermmin - the GSM SIM will be limited to EDGE (2G only) when the CDMA SIM is active as the data SIM. But with two GSM operators yes one can be LTE/WCDMA and the other can be WCDMA/GSM. I'll confirm real quick just to make double sure but I seem to recall seeing this in the specs and was able to confirm it myself. I've attached a screenshot showing this - I have SIM 2 enabled for data as you can see but SIM 1 still shows voice-only on UMTS and thus is not just limited to 2G. I hope they fix this phone so that CDMA SIMs will have this same functionality...for now though I can say confidently that two GSM SIMs can be operated as LTE/WCDMA on primary SIM and WCDMA/GSM on secondary SIM simultaneously...really great news considering all the EDGE networks seem to be on their last leg!
EDIT: Oh - and don't mind the fact that the "Cellular Network State" is shown as disconnected - in slot 1 I have an old T-Mobile SIM just for this test - it isn't active at the moment on an account. But for demonstration hopefully it does suffice as it definitely has the phone connected to 3G service on SIM 1 while having LTE service on SIM 2. Also - I've included a 2nd screenshot to show that with Verizon LTE/CDMA on SIM 1 (shown as carrier '123456'), SIM 2 will be limited to GSM-only on T-Mo...really weird - not sure why this limitation exists for CDMA users - I think it's a ZTE bug as simultaneous CDMA 1X and WCDMA is possible with T-Mobile as the data-SIM.
Click to expand...
Click to collapse
Thanks for the info. Has this issue been sorted out to your knowledge? We livein 2 different regions, but would only consider getting the Aussie release of this phone this month if it can seamlessly handle 4g/3g, using 2 SIM cards where both are capable of LTE. Will this work? Does it automatically switch data to SIM 2 in order to take 3G voice call, or does it temp. disable data on sim 1 (4g) to allow SIM 2 call?
RoOSTA
Actually, worse than I thought...but only a bit
roosta said:
Thanks for the info. Has this issue been sorted out to your knowledge? We livein 2 different regions, but would only consider getting the Aussie release of this phone this month if it can seamlessly handle 4g/3g, using 2 SIM cards where both are capable of LTE. Will this work? Does it automatically switch data to SIM 2 in order to take 3G voice call, or does it temp. disable data on sim 1 (4g) to allow SIM 2 call?
RoOSTA
Click to expand...
Click to collapse
Hi - I just tried this and here's what I found:
If active data is on SIM 2, a call to or from SIM 1 is possible on UMTS (WCDMA 3G) but this will terminate the LTE connection on SIM 2 for the duration of the call. However, a call on SIM 2 will not be a problem for data unless SIM 2 is on EDGE or less...on UMTS or LTE (i.e., a VoLTE call) you'll still have data during the call.
If data is on SIM 1, a call to or from SIM 2 is only possible on EDGE!!! I didn't know this! I guess SIM 2 will always be GSM-only if SIM 1 is the active data SIM. And also - you will lose LTE data on SIM 1 if you receive or place a call on SIM 2 EDGE/GPRS.
So...it looks like the situation isn't as good as I'd hoped - if 3G calling is necessary on a particular SIM card at all times, that SIM should be placed in slot 1. And it'll work well even when SIM 2 is the active data SIM. But, if you need 3G calling at all times on both SIMs, you may be out of luck.
Also, the Axon does not seem to allow you to change the data SIM in the middle of the call...in this scenario, SIM 2 was on LTE and was the active data SIM, and SIM 1 was on UMTS (calls only). I made a call on SIM 1 and then changed the data to SIM 1 to try and get 3G data during my call...but it didn't connect to data until I hung up the call...so it seems that the service state gets frozen when you make a call, in a way.
I hope this info helps...seems like kind of a mixed bag, unfortunately.
flyer_andy said:
Hi - I just tried this and here's what I found:
If active data is on SIM 2, a call to or from SIM 1 is possible on UMTS (WCDMA 3G) but this will terminate the LTE connection on SIM 2 for the duration of the call. However, a call on SIM 2 will not be a problem for data unless SIM 2 is on EDGE or less...on UMTS or LTE (i.e., a VoLTE call) you'll still have data during the call.
If data is on SIM 1, a call to or from SIM 2 is only possible on EDGE!!! I didn't know this! I guess SIM 2 will always be GSM-only if SIM 1 is the active data SIM. And also - you will lose LTE data on SIM 1 if you receive or place a call on SIM 2 EDGE/GPRS.
So...it looks like the situation isn't as good as I'd hoped - if 3G calling is necessary on a particular SIM card at all times, that SIM should be placed in slot 1. And it'll work well even when SIM 2 is the active data SIM. But, if you need 3G calling at all times on both SIMs, you may be out of luck.
Also, the Axon does not seem to allow you to change the data SIM in the middle of the call...in this scenario, SIM 2 was on LTE and was the active data SIM, and SIM 1 was on UMTS (calls only). I made a call on SIM 1 and then changed the data to SIM 1 to try and get 3G data during my call...but it didn't connect to data until I hung up the call...so it seems that the service state gets frozen when you make a call, in a way.
I hope this info helps...seems like kind of a mixed bag, unfortunately.
Click to expand...
Click to collapse
Thanks for the. That's pretty backwards by ZTE. Makes no sense. SIM 1 and 2 need to work the same way regardless of WHICH SIM had the 3G incoming call and which had 4G data active at the same time. I read the above as SIM 2 can be 2G only, or is the main SIM for 4G data....so 3G calls can be taken on SIM 1. Yep, backwards!
Axon hasn't sold me. Audio on a phone is important, but the HTC front facing speakers get easily clogged, then it looks horrendous. I'm favouring one of OP3T (as i believe this too has unlocked bootloader and root), or worst case - LG v20 or G5 dual...but neither will be given unlocked bootloaders.
RoOSTA
roosta said:
Thanks for the. That's pretty backwards by ZTE. Makes no sense. SIM 1 and 2 need to work the same way regardless of WHICH SIM had the 3G incoming call and which had 4G data active at the same time. I read the above as SIM 2 can be 2G only, or is the main SIM for 4G data....so 3G calls can be taken on SIM 1. Yep, backwards!
Axon hasn't sold me. Audio on a phone is important, but the HTC front facing speakers get easily clogged, then it looks horrendous. I'm favouring one of OP3T (as i believe this too has unlocked bootloader and root), or worst case - LG v20 or G5 dual...but neither will be given unlocked bootloaders.
RoOSTA
Click to expand...
Click to collapse
So, I just tried it again and it looks like I was able to achieve a UMTS 3G connection on both SIMs even during a call on SIM 1...perhaps my initial test was in error somehow...not sure. But it looks like dual 3G is possible after all...there may be hope!
flyer_andy said:
So, I just tried it again and it looks like I was able to achieve a UMTS 3G connection on both SIMs even during a call on SIM 1...perhaps my initial test was in error somehow...not sure. But it looks like dual 3G is possible after all...there may be hope!
Click to expand...
Click to collapse
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
Kevinreid1 said:
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
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Click to collapse
Yes I'm sure. I was using LTE discovery and the Settings --> Phone Status...not just the signal type indication. It can run dual 3G UMTS and/or HSPA+.
---------- Post added at 03:15 AM ---------- Previous post was at 03:11 AM ----------
Kevinreid1 said:
Are you sure both are running 3g, because I have had devices that always showed 3g even when connect to 2g networks, really need to test with an app the can see both sims at the same time like network cell info mini.
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Click to collapse
Also, if you look at post #6 of this thread you'll see two screenshots in the attachments that show dual LTE/UMTS connections on SIM 2 and 1 respectively.
Awesome and Thanks...
Kevinreid1 said:
Awesome and Thanks...
Click to expand...
Click to collapse
Sure thing. Just to make double sure, I just put my FreedomPop (AT&T) SIM in with my T-Mobile one and set both to WCDMA...And it's confirmed that dual 3G works fine (see screenshots below). So you should be ok! AT&T has decommissioned 2G completely so the fact that I could sustain a dual T-Mobile/AT&T connection when T-Mobile is active for 3G data should hopefully prove that the Axon 7 can get dual 3G. One caveat though - with a Verizon SIM in slot 1, slot 2 is still 2G only...So you will be limited to 2G in slot 2 if you have a CDMA SIM in slot 1 which is data-active. But two GSM SIMs should be ok. Good luck!
flyer_andy said:
Sure thing. Just to make double sure, I just put my FreedomPop (AT&T) SIM in with my T-Mobile one and set both to WCDMA...And it's confirmed that dual 3G works fine (see screenshots below). So you should be ok! AT&T has decommissioned 2G completely so the fact that I could sustain a dual T-Mobile/AT&T connection when T-Mobile is active for 3G data should hopefully prove that the Axon 7 can get dual 3G. One caveat though - with a Verizon SIM in slot 1, slot 2 is still 2G only...So you will be limited to 2G in slot 2 if you have a CDMA SIM in slot 1 which is data-active. But two GSM SIMs should be ok. Good luck!
Click to expand...
Click to collapse
So Awesome, does anyone if the same is true for the new ZTE Blade v8 Pro, I sure hope so as I am looking to add both of these to my collection, Using prepaid H2O wireless for calls and text and FreedomPop LTE or Global sims for data... What would be the best setup for that data ( FreedomPop ) on sim 1 or sim 2. H20 is a AT&T MVNO
Kevinreid1 said:
So Awesome, does anyone if the same is true for the new ZTE Blade v8 Pro, I sure hope so as I am looking to add both of these to my collection, Using prepaid H2O wireless for calls and text and FreedomPop LTE or Global sims for data... What would be the best setup for that data ( FreedomPop ) on sim 1 or sim 2. H20 is a AT&T MVNO
Click to expand...
Click to collapse
The only limitation vis-a-vis SIM 1 vs. 2 slot I know of when it comes to GSM SIMs relates to WiFi calling... You can only get WiFi calling on SIM 1. But that shouldn't matter for FreedomPop or H2O I would think so it shouldn't matter. Also, CDMA SIMs only work in slot 1 but of course that should affect you either. So either slot should be fine I'd think!
I just upgraded my SM-A700FD to Android 6.0.1 and had trouble with Dual SIM operations.
My SIM 1 is on LTE data whereas SIM 2 has no data. Whenever I make a call on SIM 2 (incoming or outgoing) my data connection on SIM 1 is lost. I have enabled Dual SIM Always On in SIMCard Manager under Setting.
I tried in Safe Mode and still the same. Does anyone has the same issue? This seriously render the Dual SIM phone unusable.
The SIM Card Manager also force SIM 2 to 2G if SIM 1 is set to LTE/3G/2G (Autoconnect), even though my SIM 2 is on 3G network but using only voice and text.
When I am using data on SIM 1 to browse or running Apps, I can receive SMS text on SIM 2 without interrupting SIM 1 data, but as soon a voice call is established on SIM 2 the data on SIM 1 is lost.
Would appreciate it if anyone can help.
Thanks!
I just "upgraded" to Android 7.0 today. My carrier is Verizon.
I'm not sure what's up with it or how to troubleshoot it, however I need my phone back up as soon as possible.
Any help would be greatly appreciated! This is kind of a big deal for me.
Under Dual Sim Settings->Network mode it says the following:
Card 1: LTE/WCDMA/GSM
Card 2: missing or error
However, it's not connected to Verizon's network at all.
I've tried popping the sim in and out, along with restarting the device.
edit:
A SOLUTION HAS BEEN FOUND
aijorgenson said:
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Click to expand...
Click to collapse
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
flyer_andy said:
I had to remove both my SIMs, put my GSM (T-Mobile) SIM in slot 1...wait for the phone to recognize the SIM...then reboot a few times...then turn it off...put my Verizon and T-Mobile SIMs in slot 1 and 2 respectively...and then reboot. It's worked fine ever since. An old, inactive GSM SIM or a friend's will work fine for this procedure.
But yeah lots of people are having this issue with Verizon SIMs after the update. Really annoying...but it does seem fixable in most cases.
Click to expand...
Click to collapse
Thanks, I have a friend with a GSM sim. I'll try this out tomorrow night.
@flyer_andy has helped me too with this problem. I had to buy a straight talk sim from Walmart for $50 to get this thing working. I had to do it because i updated on the way to work. Once got to work i had no phone :crying: lol
I had to use my sisters sim card. I turned off the phone, put hers in, once it saw T-Mobile, I took the SIM out while the phone was on, swapped and was good to go. Boots just fine with Verizon data.
I managed to get a hold of a friend's active AT&T phone. Put his sim into slot 1, rebooted and put the Verizon sim back into slot 1 once the AT&T sim was recognized.
This resolved my issue. I just did it so I don't know if it's a permanent fix or not.
Just had a similar issue, running dual SIM. My T Mobile SIM which I use for the mobile data lost its data connection and would not reconnect, showed full Signal but no data. I eventually had to swap the 1 and 2 positions and now it is working.
tolymatev said:
I had to buy a straight talk sim from Walmart for $50 to get this thing working.
Click to expand...
Click to collapse
I hope a phone came with it for that price.
I picked up a SimpleMobile (T-Mobile MVNO) SIM at Family Dollar for $1.
I also had the unexplained automatic reboots after installing B15 last night. It also wasn't recognizing the SIM. It wasn't even recognizing the GSM SIM. I did a couple factory resets and reboots with the GSM installed. I t looks like it needed the radio reset like back in the old A20 days. It eventually recognized the GSM SIM. I then switched out the PagePlus SIM, and added the Tracfone APN.
Everything I looked at seems to be working. Speedtest is showing 5.46 mbps down, but only 100 kpbs up. I think that's about normal for me.
pauldow said:
Everything I looked at seems to be working.
Click to expand...
Click to collapse
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Edit:
I did a factory reset with the PagePlus SIM inserted. It came up with phone service. I had to add the TRACFONE.VZWENTP APN.
It then showed an LTE connection. I shut off Wifi, and it started to load a web page. It then stopped loading, and went back to No Service at the top.
pauldow said:
I wrote too soon. I'm back to no service. I'm not sure when service disappeared
I tried putting in the GSM SIM and rebooting a few times.
I put my PagePlus SIM in my old Galaxy S4 to try to have that recognized on the network.
I powered off the Axon and replaced the SIM with the PagePlus one.
It starts up and shows No SIM card, then No Service, then Verizon Wireless for a few seconds, then back to No Service.
It looks like the problem I had when going to A29, but the solution to fix it then isn't working.
Click to expand...
Click to collapse
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
i'm having similar data connectivity issues with my Axon 7 and at&t after the Nougat update. Axon 7 is rooted with B15, using 1-sim and a microSD, here's my issue description
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day 1-3: 4G/LTE connection working, no data issues
day 3: 4G/LTE connection working, can connect to web pages, but could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. Switch to Wifi and no issues connecting to any Google Play, Youtube,Google News and none of my 3 Exchange email accounts
day 4: Same issues as day 3, factory reset manually reinstall all apps, email accounts, etc. after a couple of reboots, could not connect to Google Play, Youtube,Google News and none of my 3 Exchange email accounts. tried Lineage OS and 4 hours after fully setup, problem is back. with Lineage OS, signal bars showed no signal with each connection attempt and after 30 seconds, connection timed out and signal bars would return.
Troubleshooting:
- swapped sims from two working devices into the Axon 7 and same no-connection/time-out connectivity issues with Google Play, Youtube,Google News and my 3 Exchange email accounts
- all 3 sims tested work in every device except the Axon 7
- at&t re-provisioned my account and confirmed there are not issues on their end.
i'm stumped. any suggestions would be appreciated. otherwise, i'm in my 14-day window and my have to return the device. thanks.
When the verizon sim is installed, is global mode an option under settings, network settings (not the 4636 menu)? If so, try that.
xtermmin said:
Do you have a Verizon phone that you can stick your PP SIM into, to verify that the SIM correctly works?
Click to expand...
Click to collapse
I should have been clearer. The PP SIM works fine with my old Galaxy S4. I miss a lot of incoming calls with it, but that isn't configuration related. It's always done that.
Thank you for the reply.
Can't recognize ATT sim either..
Pull the sim and factory reset, reset network settings also. Then put the sim in and keep factory resetting until it's recognized. Took 3 tries on my phone and 5 on my friends.
Sent from my ZTE A2017U using XDA-Developers Legacy app
Are you all able to use HD Voice & video calling with the native dialer on the Verizon network? Some phones have an option under settings called 'Advanced Calling'. This is where you can turn on HD Voice & Video Calling for Verizon.
Hello,
I have this cheap Homtom HT20 Android phone that started manifesting the 3G internet issue soon after I have bought it. I can do messages and calls ok on 3G, just not internet. It works for web browsing and few other things but as soon as it does a few MiB's of traffic at once it starts going unresponsive. All fine on 4G or Wifi. Tried swapping the SIM card slot (it is dual SIM, seems to start working when I put the SIM card into SIM slot #2, but only for a few hours). Tried upgrading ROM, still the same. Is there anything I could do before I get to the GSM service ? I do not care about any warranty, I am not sending this thing back and froth to and from China.
Thanks!
I have same phone, same problem...