Hi All,
I am from India. I have 2 sim cards from service providers Airtel and Jio. when i make/receive a call through Jio, the other person can hear clearly. But when i make/receive a call through Airtel, the oher person can hear my breaking voice. for example if i say: "Hi, How are you?" they will only hear "H_ __w __r_ y"
while testing with a continuous voice, i found that the breaks in between have exactly same gap time (approx 1 sec).
Also, this only happens only in 3g/4g mode. if i put the airtel network in 2g mode, there is no voice break.
I also got the sim card changed, but it is the same in new sim card as well.
I tried swapping the sim slots, it is the same in both the slots.
I tried putting the sim in other phone, and it works fine.
the question is, if my phone has problem, how does Jio work fine on both the slots? and if there is problem with Airtel network/sim card, how does it work well in other phone or in the same phone with 2 mode?
I am really confused, and tried searching for a solution on the web. I tried switching off Noise cancellation, switching off "OK google" as well.
Some help / guidance would be really appreciated...
Note: Jio is VOLTE based network and Airtel is normal 4G
Hello,
am having the exact same problem. Jio on Volte and Idea on normal 2g (i suppose because there is only one common setting fro both sims i.e 2G/3G/4G Automatic). Jio works fine but idea call breaks on every call i receive and the calls i make. Any solution ?
Its related with h+ you wont have any issues with 2 g or 4g that h+ issue is killing me
Hey I am facing the same issue. Your problem solved by some one .. or still facing the same yet.
I am currently in India, and trying to use my Essential PH1 with a Vodafone India 4G sim card. The SIM is not registering with the phone, and I am unable to get any network. I keep getting the message "your SIM is not allowed to use this network". I have tried contacting the local service center, but they tell me that the handset settings need to be changed. The same SIM works well with other phones in India.
I am using a Vodafone India 4G sim.. its a 'postpaid' connection (if that matters). When I manually select the network, all the available networks are listed, when I select "choose automatically", a message pops up "already registered on the network", but i dont get any signal.
When I manually try to select Vodafone IN from the list, pop up message says "your SIM is not allowed to use this network"
I have checked with Vodafone customer care, and they are sure its a phone config issue.
The same SIM works perfectly fine in any other handset. (Currently running the same SIM in Nexus 5)
Since this phone has not been launched in India yet, there is no technical knowledge or troubleshooting database available locally. Would you be able to help me with the correct settings so that the I can continue using the phone in India?
HI
I am having the same Issue with my phone, just bought it from US. indian SIMS not registering, were you able to find a solution for this?
Thanks
No.. not yet. The Essential customer care was supposed to get back, but they are not responding since the last couple of days. Do keep in touch if you are able to find a solution...
rahuljj said:
HI
I am having the same Issue with my phone, just bought it from US. indian SIMS not registering, were you able to find a solution for this?
Thanks
Click to expand...
Click to collapse
Hi
Received an OTA today for the device, Airtel and Vodafone are now registering ,. Jio is not able to register.
Cheers
I'm having a similar problem in Japan with Softbank, which ironically bought Sprint - the sole carrier of the phone in the USA.
There is no signal at all, and when selecting Softbank manually from the list of carriers, an error message stating it can't authenticate on the network popped up.
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Yes am too facing same problem with essential PH1
used all operator Indian 4g / 3g sim card
even cdma also ...no result ...no network
Product Name -Mata
Variant Openus
Baseband 2.0.c4-M1.2
Secure boot Yes
Device State Locked
anyone some clue ???
regards,
When using outside of the U.S.A change network type to Global. Secondly insert the Sim (with the phone turned off). You should receive service when you turn the device on. In case you don't, give it a moment.
I had to replace my Sim as a last resort and then it worked without a problem.
Good luck.
-Nav
https://www.reddit.com/r/essential/comments/761q61/reliance_jio_india_coverage_works/
Can you please test it for jio sim also
Hi,
I am planning to import the unlocked essential phone from USA. Can you please check and confirm if it works with jio sim or not. As my primary sim is on jio.
Thanks
Riyaz
sashank said:
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Click to expand...
Click to collapse
---------- Post added at 02:51 AM ---------- Previous post was at 02:48 AM ----------
Hi,
I am planning to import the unlocked essential phone from USA.
And my primary sim is JIO
Can you please check and confirm if it works with jio sim or not.
Will the essential phone support volte
Thanks
sashank said:
I faced the same issue a week ago, with both Airtel and Jio not registering the device on their networks. Yesterday, I booted up the phone again, installed the OTA, and was on my way to the Airtel store to talk about it. When I put in my SIM and turned it on, it got a signal and LTE data. I didn't try the same with Jio.
The most likely reason for the phone not being detected initially is that Essential has just one SKU, as far as I know, with all IMEIs of the 99x series. That's the typical IMEI series for Verizon and Sprint in the US, which are CDMA networks. Most other GSM IMEIs are of the 35x series.
I had planned to contact Essential support about this, but I didn't get down to it. I'm not sure what exactly made it work the second time. Maybe the OTA update changed something, or maybe Airtel took a while to auto-register (whitelist) the IMEI of this phone after it first detected it being used with a legitimate Airtel SIM. Regardless, it works just fine now.
NOTE: After I was able to get a signal, I could see the LTE symbol with no internet connectivity. I changed the preferred network type to "Global" in Settings and then it worked just fine. The default setting of LTE/TDSCDMA/CDMA/EVDO/GSM/WCDMA didn't allow data, only calls and SMS.
Click to expand...
Click to collapse
I bought my phone from uae and am using it now in india, as it doesn't have VoLTE support its difficult for me to use jio network here. Can anyone pls help me out
Thanking you in advance
Same issue for me. I'm from UK, phone bought in HK, now using in India.
Data worked ok, but no texts or calls. I had to download the jio4gvoice app. But first I had to create a Google account for India with Indian sim card, because my UK account would not allow me to download foreign apps.
Hope that is helpful for you.
Just installed RR-N-v5.8.5-20171231-axon7-Official.zip and gapps. After the booting first time i saw it was showing VoLTE at the signal bar. i was very happy to see Volte since i tried https://forum.xda-developers.com/axo...m-slm-t3752554 and then i tried [OFFICIAL]LineageOS 14.1 for ZTE Axon 7 but failed to get volte. but my happiness did not lost longer since i am not able to call any numbers and when i only able to receive the calls, neither i am hearing anything nor the other person. It does show a small negative sign beside the volte sign which is for "do not disturb" although i have disabled it. Dear friends please help me to get the Volte working for me (A2017G). And i am in India.
Do u use magisk?There is a VOEnabler Module and also a voLTE Disabler Module,you could maybe try to mess with those and see if anything changes.
i will try but do not disturb mode will get activated as soon as i place a call. it is showing as a small negative sign beside volte symbol when i call some number.
surely will try friend...will let you know. But as soon as i place a call small negative sign shown which is of do not disturb sign just beside the volte sign. does it have anything to do???
not successful friends. tried VOenabler by magisk but no use.
Did u look up if your Network Provider supports voLte? Since i am living in Austria i dont really know about Indian providers/network standarts.
yes luckily or unluckily our most affordable service provider only have a service by VoLTE. tried RR, AXE, OREO slim, chinese ROM, US ROM, Europian ROM but some how i am not able to get VoLTE. I have A2017G written on the back of the mobile. If some one from India is using and managed to get VoLTE please guide.
Now, i have a peculiar problem after almost starting with VoLTE. I have mixed A2017 stock with A2017G modem. I am able to receive all calls and call non jio numbers easily but i am unable to call jio (Volte) numbers. please any one know the solution?
Are there any one who is willing to help? specially from India since they have the idea about jio 4G.
I have installed new oreo RR from the following link
https://forum.xda-developers.com/axon-7/how-to/guide-axon-7-custom-oreo-roms-newbies-t3786693
i am partially successful in activating HD capability of jio( India), now i have a weird problem I am not able to call any Jio numbers but whereas i can call other numbers of other networks such as airtel, vodafone, BSNL etc. and at the same time i can receive calls from every numbers. So now what is the solution please help me.
Currently using Airtel sim on samsung galaxy S8. I'm facing some network problem in my area so I can't able to make or receive a call due to this problem. So I decided to use wifi calling feature. Now I came to know that wifi calling feature is not available in that list which was published by Airtel. Then I contacted airtel regarding this issue. They said that my mobile phone doesn't support Wifi calling. Then I have searched wifi calling feature on my phone. Its available. The thing is I cant able to disable or enable it. (I have attached screenshot of it )
Then I just switched my primary sim to JIO for checking whether wifi calling is working or not. Happly it's working fine on JIO sim.
Jio is supporting wifi calling why not Airtel..?
OS Version : Android Pie one UI 1.0 (using Samsung original software)
is there any other way to unlock this feature .....?