[N9007] Modem problem with 3G/H/H+ switching - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi!
My device is Samsung Galaxy Note 3 N9007 (Australia version OPS) and I've recently flashed 'new' firmware from sammobile.com to update my modem, bootloader etc. Everything went fine but problem with 3G/H/H+ occured. From some threads here and some from reddit I concluded that this phenomenon with switching between those three is called Fast Dormancy and that isn't bad thing and it should work great. BUT. I doesn't work at all. While switching between 3G and H+ there is no mobile data transfer which is so annoying. On H+ it works great, but when switched to 3G it doesn't. I live in Poland not Australia so I have diffrent bands for 3g etc but on old modem everything was ok, Fast dormancy didn't occured. So I restored old modem and restore old ROM which is MagmaNX but this problem still occured! Even on old modem. So I've done some research again I tried to disable Fast Dormancy with root, I've tried to disable it through service codes 9900 9090 4636 301279. Nothing helped. Best thing is that on LTE it works great, but with LTE on I can see my battery crying.
So I'm asking you, dear Users of xda Developers ( because you can do miracles ) IS there any posibility to get it back going ?
PS. I know its strange that I have model N9007 rather than N9005 but it happend and I couldn't do anything about it (I've got tricked on ebay, sadly)
Here are few screenshots about my phone. If you want some more info just let me know. @bump

I have found a soulution.

Related

Please help, 3G/hspda:9/ problem.

Hello. Below is a link to a problem I am having:-
http://community.o2.co.uk/t5/Androi...4-1-2-update-via-kies-HELP-Please/td-p/371734
Basically, having a problem with 3g or lack of it! It use to work fine but since flashing to 4.1.2 it doesnt work at home. It works 5 miles up the road and 5 miles down the road but not here, even though here I have the strongest signal! Were I am here, I use to connect to hspda:9 but now its just hspda. My phone is connected but there is no bandwidth. I have flashed, reflashed, wiped cache, factory reset and flashed back to a older version and still it doesnt work. Does my phone use a different bit of hardware/driver/modem to use hspda:9? Down the road about 2 miles away, it changes between hspda and hspap which I have never seen. O2 say there is no network problem in my area. I presume my phone csnnot be faulty as it works in other areas but the place where I historically get the strongest signal on hspda:9 doesnt work anymore? Flashed and wiped so many times I really dont know what to do now.... Help!
Wow, 66 views and no help.Tough crowd!
try an earlier modem file and double check the APN settings are correct
Try with different SIM card
You will known if its related with your phone or your network.
Looks like you have changed your modem to me .
jje
I have checked my apn settings and they are correct. I have put my wifes vodafone sim card in my phone and it works perfectly. It works on other masts on o2, just not on the one were I live! It is either a problem with o2 mast/signal where I live OR my mobile phone doesn't support hsdpa:9 anymore! It connects to hsdpa but doesnt have any bandwidth. I have flashed back to 4.1.1 o2 firmware and that didnt work. Then flashed 4.1.1 btu firmware and that didn't work so flashed back to 4.1.2 o2 firmware.
I was originally on o2 firmware but then flashed a btu update and changed the csc to btu. I did this on 4.04 btu and it was fine. Upgraded to 4.1.1 btu and that was fine, flashed to 4.1.2 btu and that is when I noticed the problem. The problem is I dont normally use 3g at home as I use wifi so I noticed the problem after I upgraded to 4.1.2 but it could have stopped working before then but if I hadnt used 3g for a while i wouldnt have noticed it. Fed up with it now!
Reading your link with all the things you've done to try and solve this, it definitely looks like an O2 problem. Especially if you flashed a stock BTU.
If there replacement sim doesn't solve the problem, the only other thing you could try is disabling fast dormancy.
It may fix the issue with your home mast (emphasis on the may), but it will increase the battery drain where 3g works for you.
Sent from the App that Time Forgot.
Well.... FINALLY I got someone who cared at o2. Been on the phone for 40 minutes and then spike to a engineer and they have opened a case and going to investigate as it they think its a 3g fault on the mast! 8 days and 6 phone calls it has taken but hopefully it will be sorted! Ended up on a o2 csc now though instead of btu but reset my phone so many times lately it doesnt take that long anymore to set back up!

[Q] Help with data and GSM losses of connection

I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
More details
errotaxar said:
I own a Verizon Motorola Razr M, bought in ebay to an US seller. I am in Spain and I use Movistar SIM card
The phone came with stock JB 4.1.2, and therefore I could not unlock the bootloader.
I started using it, but it had a problem that I am not been able to solve so far: after some hours of use, with no problems with GSM and data connections, it suddenly looses both connections, although the signals on the status bar still appear. I take care that signals have gone when I take the phone to make a call or surf the web.
I have tried the following procedures:
Change the net settings to GSM/UMTS
I rooted the phone with motochopper 1.1.2 exploit
I installed Safestrap 3.12 in order to be able to install other available locked compatible roms.
I tried these roms, following this thread here in XDA: Clean ROM 1.0. Clean ROM 1.1, Barebone New Base, Stock Deodexed.SDswap-Locked & UnLocked BLs-xt907-9.8.1Q-94-1, but no luck. This last one uses the last radio, but no way.
I also installed the [PATCH][GUIDE] Patch to fully enable GSM on Verizon CDMA Android phones. I could only install it on Clean ROM 1.1 however. It has been impossible to install it on the other ROMS. In any case, no luck again with the patch installed. Here I had a big problem because as I still had these problems, I got into *#*#4636#*#* in the dialer, and touched the band selection option: suddenly, the net showed no signal more and I was unable to make it work again: I finally solved this by installing the stock firmware from here with RSD lite.
No way. I still have this problem and I can not use the phone. I have also tried with another SIM card, but the problem remains. It is a shame because when the connection works, the phone runs very well.
Any help would be very appreciated
Click to expand...
Click to collapse
The problem also seems to become worse with the use of the phone: at the beginning, coming from a factory reset, It can last some hours before the problem occurs. But since it happens from the first time, it happens more and more frequently and the phone can not be used any more. It seems that there could be a software issue.
Another try disabling fast dormancy
I´ve just disabled fast dormancy, because my operator Movistar apparently does not use this technology.
For this, I have modified 3 lines from build.prop system file, as indicated in another site.
The 3 lines are:
ro.mot.ds.fastdormancy.disable=true
telephony.lteOnCdmaDevice=0
ro.telephony.default_network=3
Having fast dormancy enabled when your operator does not support it, seems to drain battery, and could cause other problems. That´s why I´ve done this. I have used root explorer apk from Google store, it is free and it automatically creates a backup of build.prop file when you modify it.
I keep the fingers crossed, let´s see what happens.
Fast dormancy: yes but...
After some days using the phone with fast dormancy disabled (for this, I also added this line to build.prop: ro.ril.fast.dormancy.rule=0 ; I read this for ICS Roms, I do not know if this command is also valid for JB, any comment will be welcome), I still get some cuts (less I would say), but at least the phone tries to restart the connections. For this, I have also installed the apk from Google Play called 3g reconnect.
In any case, any comment would be appreciated.
Issue not solved
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
errotaxar said:
I still get data and voice disconnections when I use GSM/UMTS or only UMTS modes. They occur ransomly, and they also occur as soon as I use a WIFI connection. I can only use the phone on GSM only mode, which is frustrating.
Any advise?
Click to expand...
Click to collapse
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Choosing GSM/UMTS or GSM only
aviwdoowks said:
I do not go near *#*#4636#*#* anymore. So tell me do you use that to make these changes (phone info is the app name).
Click to expand...
Click to collapse
Hello,
I have tried both: using *#*#4636#*#* or using the usual phone settings. Sometimes I have also checked that the changes made with the usual settings appeared also dialing *#*#4636#*#*.
Yesterday evening, I tried selecting global mode instead of GSM/UMTS and it seemed to work for some hours, but today morming, the problem occured again. So far, the unique way I have found to avoid connection cuts off is using GSM ONLY mode. I have to say that I have tried with 2 different SIM cards but the result is identical.
errotaxar said:
.
Click to expand...
Click to collapse
Did you select the 3 dot menu & mess with the "band" settings?
---------- Post added at 07:08 AM ---------- Previous post was at 06:56 AM ----------
http://forum.xda-developers.com/showthread.php?t=2346623
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
errotaxar said:
I did that once, and all the signals disappeared. I restored the phone with RSD Lite, that appeared to be the unique way to have again signals working. Now I do not even dare touching these 3 dots.
Click to expand...
Click to collapse
What booby a trap? How many step into!
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
errotaxar said:
I don´t know if I am understanding you. I did that once because I did not know what else should I do to solve the problem. I saw that there was the possibility to choose theoritically between US bands and Cellular, and I entered in that menu. It is not so stupid to try that if you have already tried 100 other ways.
In any case, anybody has an idea about how to solve this problem? I´m sure I am not the unique person having this issue with this phone.
Click to expand...
Click to collapse
You are saying the problem is now still there. Yet the radio partition is fixed. Please restate what has been fixed with the rsd flash & what remains unfixed.
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
New APN settings: let´s see
Well I think I have fixed and solved the problem: I initially copied the APN settings I had with my previous HTC Sensation, because the phone operator was the same (MOVISTAR), the SIM card too, and I have not moved. In these APN settings, the proxy was "undefined" as well as the proxy gate. I wonder if the radio stucks looking for a proxy each time or whatever. I tried yesterday with completely different APN settings, with a concrete Proxy and a gate... and now I have not had any issue in the past 24 hours. I will still wait a couple of days to see if that was finally the reason.
Which in any case would be silly, because I just applied what was working OK with my sensation, but...
After several days, the problem is still there. After setting new values in APN, it happens less often, but it still happens. I have to switch to GSM only mode.
2 days ago, I was surfing the net at quite high speed with no interruptions, for half an hour. I then shutted off the screen, on again some seconds later, and the connection was blocked, I had to restart the phone. It has to be a software issue.
I finally sold the phone
After concluding that I could never get rid of this problem, I sold the phone, informing that he would have to use mainly GSM only connection. Great phone otherwise, but with this issue.
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Germanese said:
This sounds like a Baseband Issue.
Europe I have found baseband:
sm_bp_101031.027.32.81P to be the most stable so far, with no H+ support though.
But most Carriers in Europe don't have H+ or LTE.
That baseband is part of build 9.8.1Q-66
Which can be all downloaded here:
http://sbf.droid-developers.org/phone.php?device=8
The baseband from 98.16.1 had H+ support in Europe but connections dropped like crazy.
Same with 98.12.4, we remedied that with Aussie Radio at the time.
Maybe this may help some International users with Data and GSM Loss
Click to expand...
Click to collapse
I'm on 9.8.1Q-94-1(98.30.1.XT907.Verizon.en.US) and wanna use it in Germany. any experiences with the radio compared to the suggested one. Or is there another way to boost the performance of the razr m? Compared to my razr I the signal and data quality is really poor...
edit: my baseband-version is: SM_BP_101032.021.32.80P
edit2: ok... now i've flashed several basebands... and the behaviour of the phone is always the same... with the australian baseband of xt905 it wasn't possible to get an hspa-connection. dunno if its enough just to flash the radio-fw?!?!?
so is there an other way to get more stability in my region? i tried to flash the radio from razr hd retail germany. but i think the razr m don't like it when I fool around. actually I love the mobile, so i don't want to make it angry... your suggestions are very much appreciated...

Data Connection problem (4g) (weird issue)

Hi,
I recently updated my phone to android 4.4.2. (official firmware KOT49.I9505XXUFNB9)
All went well, wifi works like it should, sms is good and calls too.
The problem i have is that my data connection (4g) is acting weird.
When i want to use my own connection on my phone like for Google play, facebook, games, web surfing, speedtest, ...., It all goes slow or does not connect at all.
But when i share this connection through USB and/or wifi hotspot there are no problems. Smooth as butter. No latency issues, timeouts, just as a 4G connection should be.
Thank you for helping and reading :good:
Thx for the 'help'.
Some news :
- Mobile connection goes from 4 bars to 1 if i switch from (WCDMA/GSM) to (LTE/WCDMA/GSM)
- Modem is good (flashed a few times, even other modem versions, but nothing works)
- I have a realy hard time to connect to any data network atm (3g and 4g).
- Modem and firmware version are the same as friends of mine (same country and provider) (Belgium, Mobistar)
- i had 4.2.2 before. Wanted to reinstall the firmware to get it all official again but the firmware was nowhere to be downloaded so i took a 4.4.2 and now everything is messed up.
The realy weird thing is that the data connection was the best at the standard 4.2.2 that was on the phone. Every other rom that i tried had a worse connection. (i tried ALOT of roms).
Dial *#1234# and attach screenshot.
Here you go.
Just attached a 2nd img from Samsung kies. Says (ORX). DOn't know what country that is, and i don't know what country code i sohuld take since belgium doesn't have its own code it seems. (Could this be the problem?)

[Q] Mobile data problem

I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?
Mate i have exact same problem
I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk
I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks
Also experiencing this with Tmobile UK.
Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.
I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy
Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.
Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon
I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.
Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
I think they're not available yet, at least on lollipop...
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.
Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?
All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?
Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!

Weaker reception same roms…

Hi everyone
I grabbed in my hands one more s5 from wind (first one was from cosmote), I ve installed the same 4.4.2 stock rom as in my previous one (xxu1ane2), rooted the same way, installed the same kernel but the new one seems to have weaker reception especially in my car or at home!
First was always showing 4g whereas the new one barely shows 4g, almost always stucks at h, h+!
What more can I test?
Thanks for your time!
Edit: By using Phone info app on the first s5 says in active csc field cos/eur but on the other it says only eur!
Also in the product code on the one it says zwacos but on the other it says zwaeur!
I dont think I can try something more
Sent from my SM-G900F using XDA Free mobile app
Hi
Please help me.. i am very much worried..
I bought galaxy s5 g900f some days ago. It is on lollipop and everything works fine except that it does not connect to any 3g network. I have tried everything but no success. Following are the list of things i have tried
I selected wcdma mode only and searched for available networks but no network found
I selected the auto mode but no success
I selected 3 other sims of different networks but no success.
I flashed the uk firmware with different baseband using odin but no success ( previous was poland based)
The same sim works fine on my other handset and there are strong 3g signals. Please note that only for 3 to 5 seconds i got H+ sign on my notifcation bar a day ago.. otherwise its E.
Also my set is not under warrenty so cant go to service center.
Regards,
Chand

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