Database Users

Cannot unlock bootloader - "Failed to get unlock data, please try again!"

Hi all,
Bought a Moto X Play recently and am now trying to unlock the bootloader. But all I get is this:
Code:
[email protected]:/home/devin/butyt# fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.262s
Funny enough, this worked before I sent it in for repair (the screen broke 3 weeks in, lovin' the quality).
Any ideas? I've scoured the internet for answers, no luck. The only thing I think could be an issue is my CID. It's set as 0x0000, but I think it should be 0x000D (14), cause that's what matched my software version. I
Thanks in advance for any help!
I'm on Koodo if that makes any difference.
Attached the fastboot getvar all output too:
Code:
[email protected]:/home/devin# fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8939-80.A7
(bootloader) product: lux
(bootloader) board: lux
(bootloader) secure: yes
(bootloader) hwrev: 0x82C0
(bootloader) radio: 0x8
(bootloader) emmc: 16GB Toshiba REV=07 PRV=00 TYPE=57
(bootloader) ram: 2048MB Samsung S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8939
(bootloader) serialno: ZY2223NXM4
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 6CFD2A0300000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 268435456
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358966060470135
(bootloader) meid:
(bootloader) date: 08-05-2015
(bootloader) sku: XT1563
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Oct 14 22:22: 8 UTC 2015"
(bootloader) ro.build.fingerprint[0]: motorola/lux_retca/lux:5.1.1/LPD23
(bootloader) ro.build.fingerprint[1]: .118-10/19:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.21.10.lux_retca.r
(bootloader) ro.build.version.full[1]: etca.en.CA
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband: M8936_2020613.22.03.21.33R LUX_TELUS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g6d623da (hudsoncm
(bootloader) kernel.version[1]: @ilclbld72) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Wed Jul 15 23:32:54 CDT 2015
(bootloader) sbl1.git: git=MBM-NG-V80.A7-0-g258354b
(bootloader) rpm.git: git=MBM-NG-V80.A7-0-g1711773
(bootloader) tz.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) hyp.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) aboot.git: git=MBM-NG-V80.A7-0-gb550fb9
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-type:DDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-type:padA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-type:padB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-type:persist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-type:padC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-type:oem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-size:DDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-size:padA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-size:padB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000180000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000600000
(bootloader) partition-size:clogo: 0x0000000000600000
(bootloader) partition-size:persist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-size:recovery: 0x0000000001ffc000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-size:padC: 0x000000000061e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:keystore: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:oem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:cache: 0x0000000030000000
(bootloader) partition-size:system: 0x00000000aa000000
(bootloader) partition-size:userdata: 0x00000002c03e0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above

Did you enable the "Enable OEM Unlocking" checkbox in developer options?

Devhux said:
Did you enable the "Enable OEM Unlocking" checkbox in developer options?
Click to expand...
Click to collapse
Sure did! I thought that only pertained to actually unlocking it anyway?

What OS are you using on the laptop?
Why does the first code when you tried to get unlock data have butyt# in it but the second code for getvar doesn't? Just asking not saying that its wrong. I'm referring to first line with [email protected] in it and comparing the two.
---------- Post added at 10:57 AM ---------- Previous post was at 10:57 AM ----------
What OS are you using on the laptop?
Why does the first code when you tried to get unlock data have butyt# in it but the second code for getvar doesn't? Just asking not saying that its wrong. I'm referring to first line with [email protected] in it and comparing the two.

Tim3tripp3r said:
What OS are you using on the laptop?
Why does the first code when you tried to get unlock data have butyt# in it but the second code for getvar doesn't? Just asking not saying that its wrong. I'm referring to first line with [email protected] in it and comparing the two.
---------- Post added at 10:57 AM ---------- Previous post was at 10:57 AM ----------
What OS are you using on the laptop?
Why does the first code when you tried to get unlock data have butyt# in it but the second code for getvar doesn't? Just asking not saying that its wrong. I'm referring to first line with [email protected] in it and comparing the two.
Click to expand...
Click to collapse
Laptop is running Ubuntu 12.04 I think. I must have just switched directories, ADB is installed globally on that machine so I can run it wherever.
Before you ask, yes I've tried running in on another machine (Windows 10 Pro x64 if that matters).

Wipeout55 said:
Hi all,
Bought a Moto X Play recently and am now trying to unlock the bootloader. But all I get is this:
Code:
[email protected]:/home/devin/butyt# fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.262s
Funny enough, this worked before I sent it in for repair (the screen broke 3 weeks in, lovin' the quality).
Any ideas? I've scoured the internet for answers, no luck. The only thing I think could be an issue is my CID. It's set as 0x0000, but I think it should be 0x000D (14), cause that's what matched my software version. I
Thanks in advance for any help!
I'm on Koodo if that makes any difference.
Attached the fastboot getvar all output too:
Code:
[email protected]:/home/devin# fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8939-80.A7
(bootloader) product: lux
(bootloader) board: lux
(bootloader) secure: yes
(bootloader) hwrev: 0x82C0
(bootloader) radio: 0x8
(bootloader) emmc: 16GB Toshiba REV=07 PRV=00 TYPE=57
(bootloader) ram: 2048MB Samsung S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8939
(bootloader) serialno: ZY2223NXM4
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 6CFD2A0300000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 268435456
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358966060470135
(bootloader) meid:
(bootloader) date: 08-05-2015
(bootloader) sku: XT1563
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Oct 14 22:22: 8 UTC 2015"
(bootloader) ro.build.fingerprint[0]: motorola/lux_retca/lux:5.1.1/LPD23
(bootloader) ro.build.fingerprint[1]: .118-10/19:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.21.10.lux_retca.r
(bootloader) ro.build.version.full[1]: etca.en.CA
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband: M8936_2020613.22.03.21.33R LUX_TELUS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g6d623da (hudsoncm
(bootloader) kernel.version[1]: @ilclbld72) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Wed Jul 15 23:32:54 CDT 2015
(bootloader) sbl1.git: git=MBM-NG-V80.A7-0-g258354b
(bootloader) rpm.git: git=MBM-NG-V80.A7-0-g1711773
(bootloader) tz.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) hyp.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) aboot.git: git=MBM-NG-V80.A7-0-gb550fb9
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-type:DDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-type:padA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-type:padB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-type:persist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-type:padC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-type:oem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-size:DDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-size:padA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-size:padB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000180000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000600000
(bootloader) partition-size:clogo: 0x0000000000600000
(bootloader) partition-size:persist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-size:recovery: 0x0000000001ffc000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-size:padC: 0x000000000061e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:keystore: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:oem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:cache: 0x0000000030000000
(bootloader) partition-size:system: 0x00000000aa000000
(bootloader) partition-size:userdata: 0x00000002c03e0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
Click to expand...
Click to collapse
hello friend, you had the solution?'m also having the same problem when it came to the assistance, when I try to get the numbers to unlock the message, Could Not get unlock date,https://drive.google.com/file/d/0B7C0PrsBvY69b3NEa3VybkNhRG8/view?usp=sharing
---------- Post added at 03:16 PM ---------- Previous post was at 03:14 PM ----------
hello friend, you had the solution?'m also having the same problem when it came to the assistance, when I try to get the numbers to unlock the message, Could Not get unlock date,https://drive.google.com/file/d/0B7C0PrsBvY69b3NEa3VybkNhRG8/view?usp=sharing

Wipeout55 said:
Hi all,
Bought a Moto X Play recently and am now trying to unlock the bootloader.
Click to expand...
Click to collapse
Install the motorola drivers properly.
here

Sid.X said:
Install the motorola drivers properly.
here
Click to expand...
Click to collapse
I have installed the Motorola drivers. adb and fastboot run . However, getting the message: failed to get unlock data
pls help

did you found a solution?

No, I thought that it is a special problem of my device. So I decided to buy an another phone. I didn't buy a Moto X Play again.
My Moto was a product from the Amazon warehouse. I think that someone had made mistakes by trying to flash the device, before I bought it.

Wipeout55 said:
Hi all,
Bought a Moto X Play recently and am now trying to unlock the bootloader. But all I get is this:
Code:
[email protected]:/home/devin/butyt# fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.262s
Funny enough, this worked before I sent it in for repair (the screen broke 3 weeks in, lovin' the quality).
Any ideas? I've scoured the internet for answers, no luck. The only thing I think could be an issue is my CID. It's set as 0x0000, but I think it should be 0x000D (14), cause that's what matched my software version. I
Thanks in advance for any help!
I'm on Koodo if that makes any difference.
Attached the fastboot getvar all output too:
Code:
[email protected]:/home/devin# fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8939-80.A7
(bootloader) product: lux
(bootloader) board: lux
(bootloader) secure: yes
(bootloader) hwrev: 0x82C0
(bootloader) radio: 0x8
(bootloader) emmc: 16GB Toshiba REV=07 PRV=00 TYPE=57
(bootloader) ram: 2048MB Samsung S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8939
(bootloader) serialno: ZY2223NXM4
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 6CFD2A0300000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 268435456
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358966060470135
(bootloader) meid:
(bootloader) date: 08-05-2015
(bootloader) sku: XT1563
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Oct 14 22:22: 8 UTC 2015"
(bootloader) ro.build.fingerprint[0]: motorola/lux_retca/lux:5.1.1/LPD23
(bootloader) ro.build.fingerprint[1]: .118-10/19:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.21.10.lux_retca.r
(bootloader) ro.build.version.full[1]: etca.en.CA
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband: M8936_2020613.22.03.21.33R LUX_TELUS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g6d623da (hudsoncm
(bootloader) kernel.version[1]: @ilclbld72) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Wed Jul 15 23:32:54 CDT 2015
(bootloader) sbl1.git: git=MBM-NG-V80.A7-0-g258354b
(bootloader) rpm.git: git=MBM-NG-V80.A7-0-g1711773
(bootloader) tz.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) hyp.git: git=MBM-NG-V80.A7-0-gc8009b9
(bootloader) aboot.git: git=MBM-NG-V80.A7-0-gb550fb9
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-type:DDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-type:padA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-type:padB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-type:persist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-type:padC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-type:oem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-size:DDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-size:padA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-size:padB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000180000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000600000
(bootloader) partition-size:clogo: 0x0000000000600000
(bootloader) partition-size:persist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-size:recovery: 0x0000000001ffc000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-size:padC: 0x000000000061e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:keystore: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:oem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:cache: 0x0000000030000000
(bootloader) partition-size:system: 0x00000000aa000000
(bootloader) partition-size:userdata: 0x00000002c03e0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
Click to expand...
Click to collapse
Had rr rom, marshmallux, CM13 before I broke my screen. They have changed the everything not just the screen during service. Literally everything except the outer case. So, I have lost the older OS, unlocked bootloader, root. I want to root my phone again but I too facing the same issue that you have mentioned. Drivers installed(Windows system), OEM unlocking set to ON.
I have no idea about the CID, just for the info, I'm also having CID 0x0000.
Hopefully looking for the one who knows how to fix this.
I'm ready to give any more details if needed.

I'm still waiting! :/

Same problem here, can't get the code to unlock bootloader, CID is 0x0000 so it is unlockable.

I have same problem in my g4 play
---------- Post added at 05:38 AM ---------- Previous post was at 05:38 AM ----------
Is there any solution??

I have the same problem here,,any solution?

You Have cid 0000 . flash any latest rom you want ..

Haha it means your device is already unlocked. I know, I was surprised too.
So don't worry and just flash the TWRP.img and boot into recovery.

bootloader unlocking issue

Hi
i have moto x play xt1562
i have bootloader unlock key but i am facing a issue
when i send fastboot oem unlock command with unlock key i am face a error
fastboot oem lock currently disabled!
in developer option usb debbuging and oem unlocking are enabled
any solution?
sorry for my bad english

Hi post a pick of the phone's boot logs

You may want to check your option settings to be sure: USB debugging seems to uncheck itself on every boot.

Here is getvarall
C:\Users\gfh\Desktop\mfastboot-v2>mfastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8939-80.ED
(bootloader) product: lux
(bootloader) board: lux
(bootloader) secure: no
(bootloader) hwrev: 0x82C0
(bootloader) radio: 0x4
(bootloader) emmc: 16GB Toshiba REV=07 PRV=00 TYPE=57
(bootloader) ram: 2048MB Samsung S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8939
(bootloader) serialno: NLUR360052
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: E4C8300100000000000000000000
(bootloader) unlocked: Not supported
(bootloader) securestate: Engineering
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 1
(bootloader) max-download-size: 268435456
(bootloader) reason: Volume down key pressed
(bootloader) imei: 358967060061759
(bootloader) meid:
(bootloader) date: 06-18-2015
(bootloader) sku: XT1562
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Feb 4 14: 2:57 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/lux_retasia_ds/lux
(bootloader) ro.build.fingerprint[1]: 0.1/MPD24.107-52/38:user/re
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) ro.build.version.full[0]: Blur_Version.24.61.52.lux_
(bootloader) ro.build.version.full[1]: _ds.retasiaall.en.03
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband[0]: M8936_2020632.44.03.21.57R LUX_
(bootloader) version-baseband[1]: DS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-gf0dab7f (h
(bootloader) kernel.version[1]: @ilclbld106) (gcc version 4.8 (GC
(bootloader) kernel.version[2]: SMP PREEMPT Fri Feb 19 18:02:03
(bootloader) kernel.version[3]: 6
(bootloader) sbl1.git: git=MBM-NG-V80.ED-0-g7abea31
(bootloader) rpm.git: git=MBM-NG-V80.ED-0-g932f716
(bootloader) tz.git: git=MBM-NG-V80.ED-0-g2649adf
(bootloader) hyp.git: git=MBM-NG-V80.ED-0-g2649adf
(bootloader) aboot.git: git=MBM-NG-V80.ED-0-g6e42a5a
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-typeSmiley Very HappyDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-typeSmiley TongueadA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-typeSmiley TongueadB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-typeSmiley Tongueersist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-typeSmiley TongueadC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-typeSmiley Surprisedem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-sizeSmiley Very HappyDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-sizeSmiley TongueadA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-sizeSmiley TongueadB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000180000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000600000
(bootloader) partition-size:clogo: 0x0000000000600000
(bootloader) partition-sizeSmiley Tongueersist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-size:recovery: 0x0000000001ffc000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-sizeSmiley TongueadC: 0x000000000061e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:keystore: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-sizeSmiley Surprisedem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:cache: 0x0000000030000000
(bootloader) partition-size:system: 0x00000000aa000000
(bootloader) partition-size:userdata: 0x00000002403e0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.249s

Usb debugging and oem unlocking options are not disabled automatically on boot
Every thing is fine mobile is working good but i m not understand why bootloader is not unlock

Device is ENGINEERING
i think this the actual problem for unlocking bootloader
any solution i am waiting for reply thanks

hurairaahmad said:
Device is ENGINEERING
i think this the actual problem for unlocking bootloader
any solution i am waiting for reply thanks
Click to expand...
Click to collapse
bizarre, if Engineering mode, may be you are already unlocked, have you tried to flash twrp ?

fablebreton no its not possible to unlock bootloader on Engineering software build
i need to get out Engineering software on device
have any way to disable Engineering mode?

hurairaahmad said:
Device is ENGINEERING
i think this the actual problem for unlocking bootloader
any solution i am waiting for reply thanks
Click to expand...
Click to collapse
Engineering mode has nothing to do with unlocking bootloader.

what is the solution?

Hello, how did you set the engineering mode on your moto x play xt1562? I have the same phone, I tried with the codes but without success. I need to change the imei of my sim slot2 from 0 to something else, for ex the imei of the first slot (that is not working) in order to be able to use calls and sms

I can not unlock bootloader moto g4 play

I can not unlock bootloader moto g4 play
Only this mistake
mfastboot oem get_unlock_data
... (bootloader) Failed to get unlock data, please try again!
FAILED (remote failure) finished. total time: 0.318s
Damn cid 0x0000
mfastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-81.0A
(bootloader) product: harpia
(bootloader) board: harpia
(bootloader) secure: yes
(bootloader) hwrev: 0x81B0
(bootloader) radio: 0x3
(bootloader) emmc: 16GB Samsung REV=07 PRV=01 TYPE=57
(bootloader) ram: 2GB Samsung S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8916
(bootloader) serialno: 0026497124
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: D236351E00000000000000000000
(bootloader) unlocked: no
(bootloader) securestate: locked
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 268435456
(bootloader) reason: Volume down key pressed
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Aug 10 19: 5: 0 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/harpia/harpia:6.0.1/MPIS2
(bootloader) ro.build.fingerprint[1]: 4.241-2.35-2-17/18:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.18.harpia.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband[0]: M8916_20250106.08.05.23.01R HARPIA_BRA
(bootloader) version-baseband[1]: ZIL_DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-gdf83ee8 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld33) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Mon May 22 00:20:12 CDT 2017
(bootloader) sbl1.git: git=MBM-NG-V81.0A-0-g45132b9
(bootloader) rpm.git: git=MBM-NG-V81.0A-0-g932f716
(bootloader) tz.git: git=MBM-NG-V81.0A-0-gf07dc55
(bootloader) hyp.git: git=MBM-NG-V81.0A-0-gf07dc55
(bootloader) aboot.git: git=MBM-NG-V81.0A-0-g38d3e26
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-typeSmiley Very HappyDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-typeSmiley TongueadA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-typeSmiley TongueadB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-typeSmiley Tongueersist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-typeSmiley TongueadC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:hw: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-typeSmiley Surprisedem: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-sizeSmiley Very HappyDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-sizeSmiley TongueadA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-sizeSmiley TongueadB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000300000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000400000
(bootloader) partition-size:clogo: 0x0000000000400000
(bootloader) partition-sizeSmiley Tongueersist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000001000000
(bootloader) partition-size:recovery: 0x0000000001019000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-sizeSmiley TongueadC: 0x000000000087e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:hw: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:cache: 0x0000000010000000
(bootloader) partition-size:system: 0x00000000a0000000
(bootloader) partition-sizeSmiley Surprisedem: 0x0000000029000000
(bootloader) partition-size:userdata: 0x00000002bdde0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.364s
If anyone can help me, I thank you
A yes after May patch ROM flash disappeared software channel retbr
Please help me solve this problema.

I have the same problem in my XT1602

can not unlock bootloader moto g4 play
Colleague was searching the net and found code to unlock the bootloader of the motorola this is that we have chances now we need dev to analyze this.

Any one cant clear this issue

can not unlock bootloader moto g4 play
amalsv1appoos2 said:
Any one cant clear this issue
Click to expand...
Click to collapse
Take a look at this site
http://bits-please.blogspot.com.br/2016/02/unlocking-motorola-bootloader.html

No it will not helped me
I dont realise anything from there
---------- Post added at 07:39 PM ---------- Previous post was at 07:38 PM ----------
evangelico793 said:
Take a look at this site
http://bits-please.blogspot.com.br/2016/02/unlocking-motorola-bootloader.html
Click to expand...
Click to collapse
U have unlocked ur bootloader ???

amalsv1appoos2 said:
No it will not helped me
I dont realise anything from there
---------- Post added at 07:39 PM ---------- Previous post was at 07:38 PM ----------
U have unlocked ur bootloader ???
Click to expand...
Click to collapse
No colleague I could not unlock bootloader I was chatting in the chat of the motorola I was told that comrroped Request Data by doing flash with blocked bootloader of the moto rom g4 play :crying:

Bootloader unlocked.
evangelico793 said:
No colleague I could not unlock bootloader I was chatting in the chat of the motorola I was told that comrroped Request Data by doing flash with blocked bootloader of the moto rom g4 play :crying:
Click to expand...
Click to collapse
e moto rom g4 play Bootloader unlocked

motorola xt1602 firmware need for this logs

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-81.04
(bootloader) product: harpia
(bootloader) board: harpia
(bootloader) secure: yes
(bootloader) hwrev: 0x81B0
(bootloader) radio: 0x5
(bootloader) emmc: 16GB Samsung REV=08 PRV=07 TYPE=57
(bootloader) ram: 2GB Samsung S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8916
(bootloader) serialno: ZY223M5FLB
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: 36A20F1E00000000000000000000
(bootloader) unlocked: yes
(bootloader) securestate: unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 268435456
(bootloader) reason: Volume down key pressed
(bootloader) imei:
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Jul 9 8: 0:16 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/harpia/harpia:6.0.1/MPI24
(bootloader) ro.build.fingerprint[1]: .241-2.33/42:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.71.42.harpia.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband[0]: M8916_20250106.08.05.14R HARPIA_APAC_D
(bootloader) version-baseband[1]: SDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g9d5add0 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld31) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Sat Jul 9 03:03:37 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-V81.04-0-g45132b9
(bootloader) rpm.git: git=MBM-NG-V81.04-0-g932f716
(bootloader) tz.git: git=MBM-NG-V81.04-0-g4a1e438
(bootloader) hyp.git: git=MBM-NG-V81.04-0-g4a1e438
(bootloader) aboot.git: git=MBM-NG-V81.04-0-g3220316
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-typeDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-typeadA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-typeadB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-typeersist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-typeadC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:hw: raw
(bootloader) partition-type:customize: raw
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-typeem: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-sizeDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-sizeadA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-sizeadB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000300000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000400000
(bootloader) partition-size:clogo: 0x0000000000400000
(bootloader) partition-sizeersist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000001000000
(bootloader) partition-size:recovery: 0x0000000001019000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-sizeadC: 0x000000000087e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:hw: 0x0000000000800000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:cache: 0x0000000010000000
(bootloader) partition-size:system: 0x00000000a0000000
(bootloader) partition-sizeem: 0x0000000029000000
(bootloader) partition-size:userdata: 0x00000002bdde0000
(bootloader) qe: qe 1/1
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
finished. total time: 0.375s

[Osprey] Could not mount data

Hi all,
I had a Moto G3 for more than a year now. Until May this year I used it with the stock ROM, then my bank stopped supporting Android 6...
I switched to @TheForce 's LOS 16, which worked well until now. Big up to him for maintaining the most recent and stable android for this phone!!!
The last weeks, I experienced several problems:
1. first, the proximity sensor didn't work anymore (works again after I cleaned the dust inside)
2. Then the speaker randomly stopped working. This is a known issue (bad contact between speaker and the board).
Since yesterday, my phone doesn't want to start antymore: it asks me for a password to start Android (I never encrypted anything). When entering my Pin/password, it tells me decyphering is good, but data is corrupt.
I tried to format, repair or wipe data in TWR, but nothing worked (unable to mount data, formatting data with f2fs never ended - I had to interrupt with power button after 2hours without progress).
Fastboot and TWRP work, but adb is impossible (device not found). When trying to format data via fastboot it tells me:
(Bootloader) slot-count: not found
(Bootloader) slot-suffixes: not found
(Bootloader) has-slot:data: not found
When trying to format data in another format with TWRP, it ends with an error on mmcblk0p42 (that corresponds to my data partition)...
I have a full adb backup, but can't restore it, as adb does not work...
How can I make the phone work again without worsening things?
And what might be the problem that caused the problem with the data partition firsthand? Hardware failure?
I now tried to repair with Rescue and Smart Assistant. First attempt took 1,5h to complete fastboot flash, then fastboot mode hang and rebooting but me in bootloop (failed to validate Recovery image).
I'm trying RSA rescue again, hoping that will work...
Thanks for your help, as I need my phone on Monday...

I tried a second time to rescue my phone with LMSA (like I already did one year ago when installing custom ROM). The procedure again took about 1h for flashing and the phone did non reboot but kept stuck on fastboot screen ( and is still detected in fastboot), even if RSA tells rescue is finished. Exactly like last time. Volume buttons do not respond. What should I reboot to via fastboot to finish the flashing process?
@sd_shadow would you have any idea what might have gone wrong (I started using RSA last year after reading your guide on this)?
Fastboot reboot system does not work.
Getvar looks like this (with phone still stuck on bootloader screen). Looks like there is nothing nymore on the partitions?!
Code:
C:\adb\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8916-80.CF
(bootloader) product: osprey
(bootloader) board: osprey
(bootloader) secure: yes
(bootloader) hwrev: 0x82B0
(bootloader) radio: 0x4
(bootloader) emmc: 16GB Micron REV=07 PRV=10 TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8916
(bootloader) serialno: ZY22343QJP
(bootloader) cid: 0x0007
(bootloader) channelid: 0x40
(bootloader) uid: 469B081700000000000000000000
(bootloader) unlocked: yes
(bootloader) securestate: unlocked
(bootloader) iswarrantyvoid: yes
(bootloader) mot_sst: 3
(bootloader) max-download-size: 268435456
(bootloader) reason: Volume down key pressed
(bootloader) imei: (deleted for safety)
(bootloader) meid:
(bootloader) date: 12-07-2017
(bootloader) sku: XT1541
(bootloader) battid: SNN5965A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri May 21 15:32:12 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/osprey_reteu/osprey_umts:
(bootloader) ro.build.fingerprint[1]: 6.0.1/MPIS24.107-55-2-17/14:user/r
(bootloader) ro.build.fingerprint[2]: elease-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.226.17.osprey_ret
(bootloader) ro.build.version.full[1]: eu.reteu.en.EU
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.
(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015
(bootloader) version-baseband[0]: M8916_2020632.44.03.21.54.01R OSPREY_E
(bootloader) version-baseband[1]: MEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.49-g2e9678a (hudsoncm
(bootloader) kernel.version[1]: @ilclbld98) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Thu Apr 6 10:26:52 CDT 2017
(bootloader) sbl1.git: sbl1.git
(bootloader) rpm.git: rpm.git
(bootloader) tz.git: tz.git
(bootloader) hyp.git: hyp.git
(bootloader) aboot.git: git=MBM-NG-V80.CF-0-g8bfe213
(bootloader) partition-type:modem: raw
(bootloader) partition-type:sbl1: raw
(bootloader) partition-type:DDR: raw
(bootloader) partition-type:aboot: raw
(bootloader) partition-type:rpm: raw
(bootloader) partition-type:tz: raw
(bootloader) partition-type:hyp: raw
(bootloader) partition-type:utags: raw
(bootloader) partition-type:misc: raw
(bootloader) partition-type:padA: raw
(bootloader) partition-type:abootBackup: raw
(bootloader) partition-type:rpmBackup: raw
(bootloader) partition-type:tzBackup: raw
(bootloader) partition-type:hypBackup: raw
(bootloader) partition-type:utagsBackup: raw
(bootloader) partition-type:logs: raw
(bootloader) partition-type:frp: raw
(bootloader) partition-type:padB: raw
(bootloader) partition-type:modemst1: raw
(bootloader) partition-type:modemst2: raw
(bootloader) partition-type:hob: raw
(bootloader) partition-type:dhob: raw
(bootloader) partition-type:fsg: raw
(bootloader) partition-type:fsc: raw
(bootloader) partition-type:cid: raw
(bootloader) partition-type:metadata: raw
(bootloader) partition-type:logo: raw
(bootloader) partition-type:clogo: raw
(bootloader) partition-type:persist: raw
(bootloader) partition-type:kpan: raw
(bootloader) partition-type:boot: raw
(bootloader) partition-type:recovery: raw
(bootloader) partition-type:ssd: raw
(bootloader) partition-type:padC: raw
(bootloader) partition-type:sp: raw
(bootloader) partition-type:keystore: raw
(bootloader) partition-type:oem: raw
(bootloader) partition-type:carrier: ext4
(bootloader) partition-type:customize: raw
(bootloader) partition-type:cache: raw
(bootloader) partition-type:system: raw
(bootloader) partition-type:userdata: raw
(bootloader) partition-size:modem: 0x00000000027e0000
(bootloader) partition-size:sbl1: 0x0000000000080000
(bootloader) partition-size:DDR: 0x0000000000020000
(bootloader) partition-size:aboot: 0x0000000000113000
(bootloader) partition-size:rpm: 0x000000000003e800
(bootloader) partition-size:tz: 0x000000000008c000
(bootloader) partition-size:hyp: 0x0000000000020000
(bootloader) partition-size:utags: 0x0000000000080000
(bootloader) partition-size:misc: 0x0000000000080000
(bootloader) partition-size:padA: 0x000000000036f000
(bootloader) partition-size:abootBackup: 0x0000000000113000
(bootloader) partition-size:rpmBackup: 0x000000000003e800
(bootloader) partition-size:tzBackup: 0x000000000008c000
(bootloader) partition-size:hypBackup: 0x0000000000020000
(bootloader) partition-size:utagsBackup: 0x0000000000080000
(bootloader) partition-size:logs: 0x0000000000200000
(bootloader) partition-size:frp: 0x0000000000080000
(bootloader) partition-size:padB: 0x000000000022f000
(bootloader) partition-size:modemst1: 0x0000000000180000
(bootloader) partition-size:modemst2: 0x0000000000180000
(bootloader) partition-size:hob: 0x000000000007a000
(bootloader) partition-size:dhob: 0x0000000000008000
(bootloader) partition-size:fsg: 0x0000000000300000
(bootloader) partition-size:fsc: 0x0000000000000400
(bootloader) partition-size:cid: 0x0000000000020000
(bootloader) partition-size:metadata: 0x0000000000080000
(bootloader) partition-size:logo: 0x0000000000400000
(bootloader) partition-size:clogo: 0x0000000000400000
(bootloader) partition-size:persist: 0x0000000000800000
(bootloader) partition-size:kpan: 0x0000000000800000
(bootloader) partition-size:boot: 0x0000000001000000
(bootloader) partition-size:recovery: 0x0000000001019000
(bootloader) partition-size:ssd: 0x0000000000002000
(bootloader) partition-size:padC: 0x000000000087e000
(bootloader) partition-size:sp: 0x0000000000800000
(bootloader) partition-size:keystore: 0x0000000000800000
(bootloader) partition-size:oem: 0x0000000001000000
(bootloader) partition-size:carrier: 0x0000000001000000
(bootloader) partition-size:customize: 0x0000000002000000
(bootloader) partition-size:cache: 0x0000000010000000
(bootloader) partition-size:system: 0x0000000091000000
(bootloader) partition-size:userdata: 0x00000002fb3e0000
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.906s