Nexus 10 not booting (won't turn on) - Nexus 10 Q&A, Help & Troubleshooting

I had my tablet on my bed, turned off, with ~60% of battery this morning.
On the afternoon I wanted to use it but it wouldn't turn on.
I already plugged it to the charger, nothing.
Tried pressing power + volume up + volume down (several seconds), nothing.
Same thing with only the power button, nothing.
When I keep the power button pressed while the charger is plugged in, the icon if the battery with a thunderbolt inside appears for a second, then disappears.
If I don't let go of the power button, this icon keeps appearing for a second and then disappears (and appears and disappears in a loop) and nothing else happens.
Any ideas?
I don't want to throw this tablet away.

tglaria said:
I had my tablet on my bed, turned off, with ~60% of battery this morning.
On the afternoon I wanted to use it but it wouldn't turn on.
I already plugged it to the charger, nothing.
Tried pressing power + volume up + volume down (several seconds), nothing.
Same thing with only the power button, nothing.
When I keep the power button pressed while the charger is plugged in, the icon if the battery with a thunderbolt inside appears for a second, then disappears.
If I don't let go of the power button, this icon keeps appearing for a second and then disappears (and appears and disappears in a loop) and nothing else happens.
Any ideas?
I don't want to throw this tablet away.
Click to expand...
Click to collapse
I just had this happen to me a little while ago. My tablet turned off with the battery not even close to empty and couldn't get it to turn back on. I could get into recovery but not the OS. I tried flashing different things but it kept having issues. I tried leaving it in recovery mode to drain the battery all the way. Then plugged in the charger while it was off and let it charge up again. I flashed a rom again and I got it to turn back on. Everything seems to be back to normal now. But I really don't know what exactly fixed it or what caused it. I was flashing some older ROMs on it when it happened because I wanted to go back to Marshmallow. So, sorry I don't have a real answer but those are some things that I tried. It could be early signs of a bad battery but I don't know for sure

jsgraphicart said:
I just had this happen to me a little while ago. My tablet turned off with the battery not even close to empty and couldn't get it to turn back on. I could get into recovery but not the OS. I tried flashing different things but it kept having issues. I tried leaving it in recovery mode to drain the battery all the way. Then plugged in the charger while it was off and let it charge up again. I flashed a rom again and I got it to turn back on. Everything seems to be back to normal now. But I really don't know what exactly fixed it or what caused it. I was flashing some older ROMs on it when it happened because I wanted to go back to Marshmallow. So, sorry I don't have a real answer but those are some things that I tried. It could be early signs of a bad battery but I don't know for sure
Click to expand...
Click to collapse
Well I could't enter recovery ao I just let it drain its battery, after some days I plugged the charger, the battery started charging and it booted.
So... I have no idea what it was, but now it's working again.
Yes, I'm guessing the batttery is dying so I'm starting to look for alternatives.
I guess I'll just go for an iPad, dont know what other tablet could be a good replacement for this one.

tglaria said:
Well I could't enter recovery ao I just let it drain its battery, after some days I plugged the charger, the battery started charging and it booted.
So... I have no idea what it was, but now it's working again.
Yes, I'm guessing the batttery is dying so I'm starting to look for alternatives.
I guess I'll just go for an iPad, dont know what other tablet could be a good replacement for this one.
Click to expand...
Click to collapse
I've read people replacing their battery and fixing the issue. Could be an option.

jsgraphicart said:
I've read people replacing their battery and fixing the issue. Could be an option.
Click to expand...
Click to collapse
I'm evaluating that too, but the tablet is feeling old anyway.
It feels slow

tglaria said:
I'm evaluating that too, but the tablet is feeling old anyway.
It feels slow
Click to expand...
Click to collapse
I agree. There's not really any other Android tablet that I think is a good replacement though. I like the size of the Nexus 10 and wouldn't want anything smaller. I thought about the Nexus 9 but even that has issues with running the latest version of Android. I guess tablets are just going out of style.

Related

N4 Bricked!! No responses! Just red led when I plug in to AC/USB

Hello guys, first than nothing, sorry for my bad english, isnt my native languaje. I got this problem yesterday in the night of the new year!!!!!!!:crying: I was rooted, using Xylon and Faux Kernel, but the problem appears from nothing!!
The first thing that I detected was, the phone take a WHILE!!! for charge.... then, out of the power, the phone get overheating and discharging so fast, never in life that happends, when N4 got discharged i try to turn on again but download mode appers in the screen, finally I get in the recovery, then I did a wipe cache/system and factory reset. Install again the Xylon... but when phone finally turns off, when I plugged in to AC absolutelly nothing happends, the led just turn in red, and the N4 dont start in FB, dont get charge, dont do a sh*t !!!! I conect it to the PC but also nothing appends, the N4 doesnt appear in my device list.
So... my N4 its broken?
There was possibly something wrong with the kernel and rom combination that caused your phone to overheat. I think eventually the heat may have damaged your hardware. Sorry but, if something was wrong in the first place it was not a good idea to reinstall the same thing that was causing the problem, if I were you I would have flashed a stock ROM. My only advice now would be to RMA it and pray
EDIT: I found this if it helps at all:
If you are unable to access the settings menu of your device, you can still reset your phone by performing a Hard Reset. Here are the instructions:
If your phone is on, power it off.
Press and hold Power until the device powers on, then immediately press and hold Volume Down (while still pressing Power). You will see the word Start with an arrow drawn around it.
Press Volume Down twice to designate Recovery mode.
Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
While holding down Power, press Volume Up.
Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
Scroll down to "Yes - erase all user data" and press Power to select it.
Note: If at any point during the above steps your phone becomes unresponsive, you can restart it by holding down the power button for several seconds.
Before you try anything else, try and leaving it plugged in for a while and then try turning it on. Or leave it plugged in to a computer then try turning it on.
joshnichols189 said:
Before you try anything else, try and leaving it plugged in for a while and then try turning it on. Or leave it plugged in to a computer then try turning it on.
Click to expand...
Click to collapse
Try this. I haven't had it happen to me, but I do have a friend who this exact same thing happened and he thought it was bricked. He left it plugged into AC over night, and in the morning it would turn back on.
First than nothing, thanks for reply, I appreciate your intentions to help me.
I will leave it charging all the night and while Im working too... I hope after that, the phone at least turn on.
I dont install the STOCK ROM because I dont have it in my internal memory and I was in my girlfriend house, the night of the 12/31/12, there is not much to do...
I did the same post, but a little bit more explained
Its here: http://forum.xda-developers.com/showpost.php?p=36165434&postcount=2708
(In case you want to know all details about this problem..)
And Thanks againf for your help!
got the same ****
have a look here
http://forum.xda-developers.com/showthread.php?t=2050811&highlight=bricked+
we are not alone with that problem
some more people have the same problem
i did not even overclocked or benchmarked..
read this post, maybe its helpfull for you
http://forum.xda-developers.com/showthread.php?t=2011328
battery
It could be bad battery, how long did bought of you had working phone, how many times did you charge?
Did you use out of the box charger?
Did you have problems with usb jack?
kibox said:
It could be bad battery, how long did bought of you had working phone, how many times did you charge?
Did you use out of the box charger?
Did you have problems with usb jack?
Click to expand...
Click to collapse
I bought it the 13/nov..
I received it 29/nov.
I ALWAYS use stock charger, only 1 time i try to charge it in my car, but it was less thant 5 minutes, I decided dont charge with the car because the energy variates when I accelerate...
After that, I use my phone quiet normal.
I had this problem with my nexus 7. I think my battery died all the way and it couldn't charge. The stick charger wasn't doing anything. But I plugged it into my computer for a few minutes and tried turning it on. Then when the loading screen appeared I ran it to it's stock charger and charged it to full. Your battery probably died. Try different combinations of ways to get it to take a charge. Just long enough to turn on then plug it into its charger. Though the overheating could have fried it
Sent from my SPH-D710 using xda premium

[Q] Yet another Nook not holding charge and hanging at the boot screen

Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.
This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.
I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Click to expand...
Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
Click to expand...
Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
Click to expand...
Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day
ghane0 said:
You realise that that voids the warranty you get from XDA?
Click to expand...
Click to collapse
It's a used device, there was never a warranty.
Looks like the problem is fixed. Great! Sorry I was inactive.
Later!

Nexus 7 won't charge/power on/can't access fastboot or bootloader

Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Sent from my LG-H345 using Tapatalk
ge1026 said:
Both you and i, same model, essentially, the same circumstances. I also tried every method you mentioned as well. Even down to the flashing of a rom. Same results. I even tried "jump starting" the battery. Not wanting to give up on it. It sits in my closet like that boy in A.I at the bottom of the ocean, waiting... I know that is not the reply or help you were looking for. Just so you know, you are not alone..
Click to expand...
Click to collapse
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Same here, stock Nexus 7, won't turn on, just switched off one day and won't come back on, have tried everything as suggested above, can't get it to flicker, doesn't even register the power connection with a green light or anything
topmuffinsecret said:
Well, that's a good start, at least I am not the only one!
Have you tried to connect your device via USB? My laptop can see a connected device but it can't recognize it and I hear some sounds coming from the tablet when I try to hold the `power` button. This made me think that it can be a display/screen related, so the device works but we can't see it due to the broken screen/display. Don't know how to check that though.
Click to expand...
Click to collapse
Try replacing the screen, just to check. If that doesn't fix it, at least you have a brand new screen!
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
---------- Post added at 09:39 PM ---------- Previous post was at 09:32 PM ----------
Planters76 said:
I'm currently having the same issue, haven't used it in 6 months and when I tried to turn it on, nothing happens
Click to expand...
Click to collapse
I fix mine,
let it sit on the charger for a hour, then hold down the button for 20 sec
same issue here as well ive had it for about a year and im not able to access anything via my pc google help forums had no answer either, looks like we may be screwed..........
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
Thanks mine was taking forever to charge so I unplugged the battery waited a few minutes and then it worked it charged faster
Sent from my SM-N920V using XDA-Developers mobile app
MrBratka said:
Hi, I just had same issue with my tablet only thing is that I was using it with ~20% of battery, nothing special - browsing the web using chrome, then the screen lit gray and shut off. After that no response either from charger, holding power button for 60+ seconds didn't work either, tried re-connecting the battery, still with no signs.
And then, I tried to plug in the charger and then pressing VolumeDown+Power immediately after connecting the charger. Suddenly got some response, that battery charging icon appeared, and it shows my battery charging, but from 0%. Still waiting to charge a bit until I can try to boot it.
I'll update this post with any news.
EDIT: When I connected my tablet to the charger it had that hissing sound, but after few minutes it stopped.
After 15 minutes of charging I managed to boot my Nexus7 with 7% of charge in it a that moment, It seems to work for now.
Summarry of what I did to solve my problem:
1. Opened the back of the N7 (I used a guitar pick for this) and re-connect the battery.
2. Then plugged in the charger and at the same time pressed VolumeDown+Power, battery icon lit up but went out, repeated step 1, and then step 2 again gave me animated battery charging animation which showed up for like 10 seconds
3. Waited for 10-15 minutes and tried to boot normally. And it works now
Click to expand...
Click to collapse
This helped me get my N7 2012 back up and running, too. Thank you so much!
We are not alone
topmuffinsecret said:
Hi guys,
My Nexus 7 (2012) turned off(not properly) when the battery level was low and won't power on. I tried a battery from a working tablet and tested my battery in another tablet. It seems like the issue is somewhere else.
These are the things I tried:
- leave it for a couple of hours charging (no battery sign at all)
- hold the power button with/without the volume levels while it being both connected and disconnected.
- tested my battery in another tabled and put a fully charged battery from another tablet
- made sure that the battery is connected
There was one more thing I tried - to press the Power button with no battery inside but the tablet being connected to a laptop via the USB cable. One could hear something like a boot noise coming from the tablet (doesn't happen when the battery is inside)
In December, 2015 I installed a Custom ROM with android 5.1.1 which I found here http://forum.xda-developers.com/nexus-7/development/android-6-aosp-grouper-t3268172/ (the thread was renamed and is now about the Android 6 update) The tablet worked fine for these 3 months but one day when I was checking my email it went off and won't respond to any actions.
Could you please help me to fix it? I'm just not ready to give up on this tablet. Thanks!
Click to expand...
Click to collapse
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
cdb2643 said:
I have done same, Mine is , My son had it and ran it to 0%, charging port was iffy, put new one charging port in this morning, nothing, not even battery DEAD sign, nothing tried power, button / volume trick , I did notice on the power/volume button, there is a 4th, anyone have a clue, cannot find what im looking for to answer that.
I have a smart young co-worker looking at it for me right now.
Click to expand...
Click to collapse
Probably this post can give you some ideas how to recover your device.
AndDiSa said:
Probably this post can give you some ideas how to recover your device.
Click to expand...
Click to collapse
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
cdb2643 said:
Honestly, I do not think it is the battery, I can see the Charge signal, and the Battery is showing 1,784 VDC tested unplugged and disconnected, my smart young co-worker seems to think POST is failing, I still never see a "Charging" indication.
Does anyone know , Is there a fail safe, say the battery is disconnected, and usb charger is plugged in, will i just see all 5VDC at the sub port, ?
I never see a screen flicker, DEAD battery sign, nothing.
co-worker, tried some things that made sense when he explained what he did, I would have to agree with him.
Now it is rooted, 4.x something I forget, Never went to 5.x did once early and did not like it, Back stock, ran 2 days no issues, Rooted again, 4.x still do not remember, worked great 3-4 months, Sons ran it to DEaD and that was it, put it up for 90 days or so, wife got new tablet, kids have Fire each, and here i am tabletless, CRAP, did not want to throw to much $$$$ at this thing, nor did I want to buy a new one.
Samsung Tablet here we come.
any body want this Nexus 7, it is a 2012 model.
Click to expand...
Click to collapse
I would be more than happy to take it off of your hands mate. Probably gonna use it for parts to keep mine running.

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
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The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
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Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
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And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
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Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
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Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
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Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
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Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.
I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

Black Screen Unresponsive

I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
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can you boot to recovery or fastboot?
what button combinations u tested?
Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
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I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
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can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
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I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
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Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
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Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?
Did you have Substratum themes applied before updating?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it
When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
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Click to collapse
Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.

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