Hello,
I bought a new Axon 7 from the gearbest store a few days ago. The phone works very well but I have one problem. After 2-3 days of using the phone, fast charging stopped working. I made a rollback for android M. Nothing helped. I was updating the phone to Android N (B09) did not help. Now I can not charge the phone with any QC charger. The factory charger does not work, the quick charger from the Huawei P10 does not work and the Xiaomi 20000 mAh powerbank with QC does not work. Chargers without QC work without a problem. I think whether it is a USB C fault or any other problem. Can anyone help me?
Phil
Phil_ips said:
Hello,
I bought a new Axon 7 from the gearbest store a few days ago. The phone works very well but I have one problem. After 2-3 days of using the phone, fast charging stopped working. I made a rollback for android M. Nothing helped. I was updating the phone to Android N (B09) did not help. Now I can not charge the phone with any QC charger. The factory charger does not work, the quick charger from the Huawei P10 does not work and the Xiaomi 20000 mAh powerbank with QC does not work. Chargers without QC work without a problem. I think whether it is a USB C fault or any other problem. Can anyone help me?
Phil
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Huawei uses another type of fast charge, of course it's not gonna fast charge your phone. Try using the Huawei cable with the ZTE charging brick. If it doesn't work just claim warranty
Hello,
Have you tried with another cable?
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Related
Hello I live in sweden I bought mate 8 second hand but I have a really big problem to find the original Mate 8 charger, what is the model name also I want the EU version that fits the sockets here in Sweden.
Thanks
originial for huawei mate8
you can get one from china with original charger. You can take picture of your huawei mate 8 then ask them to help you find one.
I bought a couple from Aliexpress. Was gonna link you but sadly enough that seller seem to have run out.
Just fine one with the right socket and good reviews.
Mine arrived in Sweden in about 3 weeks and seems to be working just fine!
Perhaps this one...
http://www.ebay.de/itm/331823916219
Gesendet von meinem HUAWEI NXT-L29 mit Tapatalk
100% 18W 5V OR 9V 2A QC2.0 Fast Quick USB WALL Charger adapter for Huawei P8 / P8 Lite /P8 Max / Mate 8/ Honor 7 Tablet PC/P6
http://s.aliexpress.com/QF3mEzEr
This one worked well for me.
GerManiac said:
100% 18W 5V OR 9V 2A QC2.0 Fast Quick USB WALL Charger adapter for Huawei P8 / P8 Lite /P8 Max / Mate 8/ Honor 7 Tablet PC/P6
This one worked well for me.
Click to expand...
Click to collapse
I am wondering.. have you verified that this charger not only charges your mate 8 but indeed does quick charging? I mean there are so many counterfeits on ali that you never know what you are actually buying?
It's so awesome after the New updated android I.7.. but it takes 5 to 6hours to charge 100% really worried about that ,i have checked the charger and cable ... any solutions
I have the same problem, especially when using the phone at the same time... Charges like a snail then...
Sent from my HUAWEI NXT-L29 using Tapatalk
I have faced this for a long time and the only fix for slow charging I got was an oppo vooc charger (5v 4a).. it used to take around 8-10 hrs.. now it's usually 2-3 hrs..
I had the nearly same problem, my phone get overheat afte update, even in standby my phone was hot ! And takes forever to charging,
After a factory reset I never faced that problem
Sent from my HUAWEI NXT-L29 using Tapatalk
I have had problem with charging too, I changed to a new cable it solved the problem. I recommend Anker Powerline cable, it loads quicker the normal cables too
NashAli said:
It's so awesome after the New updated android I.7.. but it takes 5 to 6hours to charge 100% really worried about that ,i have checked the charger and cable ... any solutions
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Click to collapse
Did you find a solution to the problem?
Facing the same issue myself
My phone is two months old and has ceased to quick-charge. Actually, 90% of the time, it will only charge when powered down. I use the factory charger and cable but get a message that I need to use the original charger and cable. Catch 22?
I bought it at Best Buy so I took it back to them this evening. My charger is fine as is my cable. Best Buy confirmed that my issue is a factory defect and politely sent me on my way. I take care of my phones if nothing more than the fact that I've had to replace micro USB ports in the past. The weird thing is that when it charges powered down, it seems to refresh to full battery very quickly.
Has anyone else had similar issues? If in fact, I do have to deal with ZTE, what has been members experience?
Thank you for letting me vent.
Sent from my SM-N915F using XDA-Developers Legacy app
U can test your charger using USB volt amp reader on another phone which supports quick charging.
If charger works as it should then u need to test your phone with multimeter to see how much current it draws while phone is powered off without charger (battery only).
But that means you need to open 2 month old phone which i dont recommend if u have warranty.
Axon 7 draws about 2.66-2.68 amps while in quick charging mode. Volts i forgot but i think it was 6v. I'm not in shop at the moment so i cant know exactly.
But for amps i remembered.
Wallor77, thank you for your reply. My charger is in good working order. In fact, I have several 2.0 and 3.0 chargers. They all work fine on my Samsung Galaxy Note Edge. The Samsung displays "Fast Charger Connected" on the lock screen.
Now my ZTE Axon 7 will not charge while it is powered up. As soon as I turn it off, it charges just fine. This is really annoying!
Sent from my ZTE A2017U using XDA-Developers Legacy app
If your charger and cable are OK, perhaps have you recently installed an application which limits the power. Such methods exists in some antivírus to preserve the health of the battery. It's just an idea.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
wallor77 said:
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
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I second this. But $15?! You can get them for about $5 on aliexpress!
U have USB volt amp reader with both volt units, amp units, time duration and mAh over time charged value. But 15$ was about avarage price listing. I'm sure there is cheaper as well.
UPDATE: 6/2/17
I ended up sending my phone to the ZTE repair center in TX. It took about 3 weeks to get it back. There was no explanation of what was repaired and I received my original phone; not a refurbished one. All I know was that it was covered.
Sent from my ZTE A2017U using XDA-Developers Legacy app
I am in the process of returning my 3rd Axon to ZTE. 2 of them have had this problem. It's definitely known because when I was talking to them and told them what was happening they just kind went "yeah ok" and fast tracked the whole thing. Thank god for this warranty, their quality control is ****e.
anyone noticed that occasionally it stops charging?
front firing speakers said:
anyone noticed that occasionally it stops charging?
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Click to collapse
Last night, mine started doing this. It goes on and off about every two seconds. What's weird is it only does this with the quick charger. it slow charges when connected to a PC usb just fine. Its not the OEM charger either since my wife's quick charges just fine with the exact same charger.
Guess I'm going to have to call ZTE....
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
bustr85 said:
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
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Quick update. Swapping batteries (OEM) hasn't helped. I wonder if this is software or hardware related
Let me add to this thread. I'm also not getting quick charge anymore for maybe a month already. Tried different cables, booting to safe mode, etc. There are few instances where i see quick charging but very rarely. I was thinking it's my usb port but I haven't opened my phone yet to verify.
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Chu0811 said:
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Click to expand...
Click to collapse
Never heard of this..I think you better contact the assistance :good:
Chu0811 said:
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Click to expand...
Click to collapse
Yikes. Sounds like a bad charging brick or a bad OP5.
Have you tried using different chargers and cables?
Next option would to be to try another factory reset, re install Oxygen, or try a custom ROM of your choice. (I recommend Pure Fusion).
If you really like Oxygen, and you can't fix it, you should probably try to contact OP support about it.
Hitman478™ said:
Never heard of this..I think you better contact the assistance :good:
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Click to collapse
Thanks, I sent an email to OnePlus support.
Same problem, OP5 bought from gearbest. it seems a defective charger (SHENZHEN HUNTKEY model).
I can't post any links but search on the official Oneplus Forum with "dash charging stop after 83-85%"
After opening a case, GearBest refunded me 30 USD.
Yes, lots of people got this problem and the cause is a bad charger. Try to charge the phone with regular charger and it probably go to 100%. If not it could be a phone problem. I got 2 dash chargers and one of them is doing that.
If you can complete the charge to 100% via USB, that tells me it's more likely a defective charging brick/cable rather than the device itself. OP support should provide a replacement for something like that.
I have exact same problem with dash charger and when i switch to any other charger it charges all the way to 100%. So i contact Honorbuy (where i bought the phone) and they will send me another dash charger.
Sent from my ONEPLUS A5000 using Tapatalk
Hello guys, as the title says. My OP6T not always fast charges despite using the included power brick and cable. No matter if I'm charging at 25% battery left or higher.
My OP6T is only a few weeks old. I'm rooted but using the stock firmware and kernel.
What gives?
Thanks
Sent from my ONEPLUS 6T 8/256GB using Tapatalk
Have you tried a different charger? I would contact OnePlus support and ask for a new charger. IF that does not fix then it must be the phone.
Scott said:
Have you tried a different charger? I would contact OnePlus support and ask for a new charger. IF that does not fix then it must be the phone.
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I have not tried with another brick because it's the only one I have with the amperage required to trigger quick charge.
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