Database Users

System update never completed?

Day one powering up the phone there was a system update that that never installed. Since then I have not received any OTA updates. I have had it since October 29th.
I am on Verizon and used my sim from another phone if anyone thinks that makes a difference. Concerned that because the first update borked during set up that I am not going to receive OTAs. Seen other listing the same scenario. Factory reset and removing sim in order?

ryanb650 said:
Day one powering up the phone there was a system update that that never installed. Since then I have not received any OTA updates. I have had it since October 29th.
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This has happened to a lot of people all over the world.
There are a few different theories - some people think that the update was pulled after it started showing up on people's devices, others think it might be certain carriers blocking the update.
I wouldn't worry about it too much as there's not been any further news about people actually getting OTAs.

Nexus 6p not updating (Verizon)

I've had my Nexus 6p for 1 week and I have not received any OTA update notifications. I'm still running MDA89D (latest is MDB08M??)
I'm on Verizon (with a sim from my Note 4) and have not done any modifications to the phone yet (bootloader, root, etc)
Am I being too impatient? According to the factory images page, (https://developers.google.com/android/nexus/images?hl=en) I'm already 3 releases behind??

Same for me, however I had to go get a new nano Sim from the Verizon store. I'm also not rooted/unlocked and have not received one update.
Sent from my Nexus 6P using Tapatalk

2 phones here (one for me, one for my wife). Mine received an update but hers did not. Interestingly enough, however, mine was up and running without the sim card in it for a while prior to putting it in...I just don't understand how Verizon could be blocking anything...I mean the update comes through Google, not Verizon.
Maybe if there's continued reports of it I'll try stealing my wife's phone and removing the sim card to see if it immediately then gets an update. Sure is odd...

ohlin5 said:
2 phones here (one for me, one for my wife). Mine received an update but hers did not. Interestingly enough, however, mine was up and running without the sim card in it for a while prior to putting it in...I just don't understand how Verizon could be blocking anything...I mean the update comes through Google, not Verizon.
Maybe if there's continued reports of it I'll try stealing my wife's phone and removing the sim card to see if it immediately then gets an update. Sure is odd...
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Interesting. My nephew got his update the day he got the phone. He was running only on wireless because he did not have his Verizon sim card yet. I'm going to try pulling my sim and leaving it on wireless a while. I'll report back if I find anything interesting. Thanks!!

I completely set up my 6p on wifi for a day before getting my nano Sim installed, so no update for me in that respect either.
Sent from my Nexus 6P using Tapatalk

Definitely some interesting results here. However, the nexus' updates are different in that OEM's and carriers are kind of "cut out" of the loop....the updates come from Google unless I'm completely missing something. So, my guess would be that maybe, like most updates in general, Google releases them in waves based off SN or IMEI numbers or whatever. I would say chances are good that in the next week or 2 it's hit a lot more devices. Time will tell!

I've been on wifi only since I've gotten my 6p two days ago and no update here. @ohlin5 might be right.

I haven't inserted vz sim yet at all. I received K update at first boot and then M update next day.

I am a bit confused because the help page from Google about system updates mentions that updates should come within 2 weeks of release, but could take longer depending on your carrier.
Not sure if my screenshot image is uploading or not. The quote from the help page is,
"Android updates: Nexus 4, Nexus 5, Nexus 6, Nexus 7, Nexus 9, and Nexus 10 devices get the latest version of Android directly from Google. These devices will receive Android version updates for at least two years from when the device first became available on the Google Store.
Once an update is available, it can take up to two weeks for it to reach your device. Based on your carrier, it may take longer than two weeks after release to get an update."
So is Verizon involved or not? It's very confusing. And a bit disappointing to be so far behind on releases for a new Nexus. I've had my 6P for 5 days now on Verizon, but no update for me either. Still on MDA89D.

kappadappa said:
I am a bit confused because the help page from Google about system updates mentions that updates should come within 2 weeks of release, but could take longer depending on your carrier.
Not sure if my screenshot image is uploading or not. The quote from the help page is,
"Android updates: Nexus 4, Nexus 5, Nexus 6, Nexus 7, Nexus 9, and Nexus 10 devices get the latest version of Android directly from Google. These devices will receive Android version updates for at least two years from when the device first became available on the Google Store.
Once an update is available, it can take up to two weeks for it to reach your device. Based on your carrier, it may take longer than two weeks after release to get an update."
So is Verizon involved or not? It's very confusing. And a bit disappointing to be so far behind on releases for a new Nexus. I've had my 6P for 5 days now on Verizon, but no update for me either. Still on MDA89D.
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That's interesting....I wonder if it maybe has something to do with an update needing to be approved by a carrier, first? I honestly don't know that much about the process...I'm not sure if it just comes straight from Google, goes from Google to carriers for carrier certification and THEN Google ships it to those phones on that carrier, or if it just gets passed to the carrier and on to the phones on that carrier from the carrier themselves. Long story short it once again confirms that no wireless company sucks worse than Verizon. I suppose I should be happy that I even have a nexus with them but I can't bring myself to be grateful for them. Has anyone who hasn't gotten an update tried pulling your sim card and booting the phone up after that to see if it triggers any updates to come through? I feel like that information might help in troubleshooting.

ohlin5 said:
... Has anyone who hasn't gotten an update tried pulling your sim card and booting the phone up after that to see if it triggers any updates to come through? I feel like that information might help in troubleshooting.
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I tried pulling the sim and rebooting but still no update.

So ive had mine on Verizon for a week now from the moment i turned it on. I didn't know there was any updated available and i have been waiting for Wug NRT to update his toolkit for the N6P. i just noticed he did about an hour ago unlocked my bootloader and when it powered back up it had an update so i accepted it and when it rebooted im now running MDB08L ?! I haven't seen this version and on the Wug toolkit there is no option for it. Is this maybe an official build for Verizon? Has anyone else see this version or are running it on there device?

I had my 64 gb for a few days only on wifi and never had an update either

Never had an update either after two weeks with both the 5x and the 6p on Verizon. Ended up flashing the factory images myself since it is a nexus after all ☺

I've had mine for a few days now with no update...on Fi! I'm sure it's just Google staggering the deployment. For some reason, I always seem to be at the tail end of the staggering.
Sent from my LG-v410 using Tapatalk

You could always flash if you are impatient.
Sent from my Nexus 6P using Tapatalk

1barlog17 said:
So ive had mine on Verizon for a week now from the moment i turned it on. I didn't know there was any updated available and i have been waiting for Wug NRT to update his toolkit for the N6P. i just noticed he did about an hour ago unlocked my bootloader and when it powered back up it had an update so i accepted it and when it rebooted im now running MDB08L ?! I haven't seen this version and on the Wug toolkit there is no option for it. Is this maybe an official build for Verizon? Has anyone else see this version or are running it on there device?
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.
No Verizon doesn't build it's all Google. I believe the current complete build is K.
OTA Updates L & M I believe are the new Monthly Security Updates. (Update site doesen't include info on update content)
As L & M were released on same day expect to got from D to K to M.
That's what I think I know anyway. lol

It's an algorithm based on IMEI. You'll get it eventually. The carrier doesn't have anything to do with it.
I will agree it seems to be taking longer this time than usual and I usually got them late on my N5. I'm still on old build as well.
Sent from a 128th Legion Stormtrooper 6P.

Mine updated this afternoon!

[hfm] said:
It's an algorithm based on IMEI. You'll get it eventually. The carrier doesn't have anything to do with it.
I will agree it seems to be taking longer this time than usual and I usually got them late on my N5. I'm still on old build as well.
Sent from a 128th Legion Stormtrooper 6P.
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Actually the carrier does have something to do with it. They have to approve updates for phones on their networks, even if there is nothing for them to do with it. Better off just flashing them through twrp.

Any one with april update?

Did anyone get update with april patches...??? T-mobile already issued one which improves battery

kvsandeepreddy said:
Did anyone get update with april patches...??? T-mobile already issued one which improves battery
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I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.

I KNEW I should have bought a T-mobile device and just unlocked to use on AT&T since that's the carrier my family is on.....and yes, i'm still waiting on the March security update. Maybe i'll get that one in June and the April one in Dec. :/

There is no march patch.. there was an update released on march 18 but it still had february patches...

kvsandeepreddy said:
There is no march patch.. there was an update released on march 18 but it still had february patches...
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Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.

scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
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@Scott.. are you using an at&t sim or other carrier sim in your phone?

kvsandeepreddy said:
@Scott.. are you using an at&t sim or other carrier sim in your phone?
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AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.

scott14719 said:
I still haven't received the March update. The people at the AT&T Corporate store and AT&T customer service didn't even know there was an update that should have been available until I showed them. And then they just scratched their heads and gave the old can response of, "maybe it's being rolled out in stages?" I then asked, "Who can I talk to to find out when I will receive it?" and either they didn't know or they claimed to know...but people were not allowed to talk to them.
So, I'm guessing this update might come out around this time next year from AT&T.
Click to expand...
Click to collapse
scott14719 said:
Regardless, the update changed the Baseband Version from APB5 to APC2. The MYAT&T app clearly shows that it should be available. My phone is still on the APB5 baseband and I can not get the update from any method. I have not received an OTA notification, manually checking for it shows me up to date, and Samsung switch tells me no update is available. So an update was released in March but me (and apparently others) can't get it. The only thing I haven't tried in the Samsung Experience at BestBuy.
This is the reason, I am thinking that (at least some people) probably won't see an update from AT&T like the one Tmobile just got for a long time.
Click to expand...
Click to collapse
scott14719 said:
AT&T Sim. Everything checks out with the phone and sim. I've talked to AT&T customer service on the phone and brought the phone into a local AT&T corporate retail store and both times they said the phone and account were fine. They also both claimed to not know about any updates until I showed / told them about it. Then, they just scratched their heads and gave me the old, "well...maybe it's just being rolled out in stages?" But neither could tell me who to contact to confirm if that was the case or not. Basically, they are clueless about their own products.
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Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas

kvsandeepreddy said:
Then i think best buy will be your best bet next...
I will be going back to india in 10days.. hopefully we ll get the update by then.. if not i wont be getting any more otas
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Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?

psufan5 said:
Guessing you can't put your phone into airplane mode, connect a VPN in the US, and download it that way?
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Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates

anyone gone to best buy's samsung experience kiosk yet to check and see if the April update is available there?

kvsandeepreddy said:
Nope... when you check for software updates.. the server checks for the sim before it issues the ota.. if we dont have the carrier sim it simply says your phone doesnt have any updates
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I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.

Socotroco said:
I purchased my S7 at BestBuy about 2 weeks ago and the next day came back to Uruguay(South America). Then I saw online the March 18th update which also updated the baseband.
I tried to update it mannually but as it was mentioned it didn't work because the SIM is not from AT&T.
I have an AT&T SIM card that came with the phone but is not activated, do you think that placing that SIM card in the phone and trying the update will work?
Plane mode also?
I'm starting to get desperate on this phone because when I bought it I didn't know about this AT&T stupid policy about the updates.
Thanks.
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Click to collapse
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..

kvsandeepreddy said:
Im in the same boat as you are.. i dont think we ll get any updates without at&t activated sim to receive the otas..
The only thing we can do is sideload the ota update from people who have already received the update..
But that means people with s7 edge on at&t should share the ota as soon as they download it without updating it... if they update the phone the phone deletes the update..
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if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!

rogerchew said:
if you wanna sideload you'll need to unlock the bootloader. as far as I can tell, the galaxy s7 is locked tight!
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Cant we flash the update with odin?

kvsandeepreddy said:
Cant we flash the update with odin?
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correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.

rogerchew said:
correct me if i'm wrong, but I always thought ODIN was for flashing full rom images, not updates. At least when I used it was mostly factory default images that Samsung/ATT already released.
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Oh!! I thought we could flash it through odin.. my bad!!
Why is the sammobile site not listing at&t version whereas even the tmobile recent firmware is also listed...

AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.

rogerchew said:
AT&T is one of the carriers notorious for not releasing firmware for developers to tinker with.
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So not much hope to get the rom to sideload it, AT&T is the worst... I have already published my S7 on internet, hope to be able to sell it quick and get an 'F' version.
Thanks for your help.

I hate waiting for updates...

Any other Verizon Users recieve an Update today?

This is the update

Duplicate thread. One already exists.
Sent from my Pixel XL using Tapatalk

Received one every day since I bought it. Haven't accepted it because I'm holding out for root

athack said:
This is the update
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Yes, installed and no issues yet.
Nov security update and a fix for VPN's

Got the update yesterday. No issues. Since it didn't do anything special before the update I installed it.
My reference is to the VZW Note 3 that, out of the box, allowed WiFi Hotspot at no extra charge.

march 25 OTA

I just received an OTA. I assumed it would update me to the March security patch. Think again. Still on February security patch VRU4BQA4.

Notice any changes?

ronj1986 said:
Notice any changes?
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It appears that they fixed some minor wifi problems that started with the nougat update. I wish they could of at least rolled the March security update in as well. You can tell Verizon doesn't care much about security. It is not a high priority on there list. TMobile already OTA'd the March update.

Downloading now. yeah a bit sad they couldn't update the security. If it had to with protection with verizons network. I gurantee verizon would update it. Otherwise yeah, they don't care.

vicvon said:
I just received an OTA. I assumed it would update me to the March security patch. Think again. Still on February security patch VRU4BQA4.
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I got it today. Had no issues since Nougat update, now my WiFi is junk. Everything else the same..... it keeps losing WiFi connection and I have to toggle it to get Internet again.

neyenlives said:
I got it today. Had no issues since Nougat update, now my WiFi is junk. Everything else the same..... it keeps losing WiFi connection and I have to toggle it to get Internet again.
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I had this issue before this update

Hello, does anybody have the update on zip file I could download? I am using Verizon's Nougat 7.0 on my T-Mobile because I live in the Dominican Republic and for some reason my unlocked S7 Edge on T-Mobile firmware does not do the Data 4G/3g handover but the Verizon works perfectly. Anyways, I am still on the VRU4BQA2 and would like to update to A4 and of course the OTA just says "Service Unavailable - sorry we are having trouble authenticating your device" so I would have to install it some other way... any thoughts?

neyenlives said:
I got it today. Had no issues since Nougat update, now my WiFi is junk. Everything else the same..... it keeps losing WiFi connection and I have to toggle it to get Internet again.
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I updated when it first released last week and now my phone doesn't fast charge. As of today, it also won't charge with the just the cord, I have to plug it into my PC for it to charge. Talked with Verizon support yesterday and they said there may be a fix coming.

techsavvy68 said:
I updated when it first released last week and now my phone doesn't fast charge. As of today, it also won't charge with the just the cord, I have to plug it into my PC for it to charge. Talked with Verizon support yesterday and they said there may be a fix coming.
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I installed the update Monday and fast charging via cord works fine here.

ChadH42 said:
I installed the update Monday and fast charging via cord works fine here.
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Mine did as well until Sunday evening. There are others in Reddit, but no solutions yet.

Everything was great but like another posted my wifi had be great but now its a mess. It keeps locking up. Other devices (wifes note 5, daughters s6 edge +) and more all work perfectly. What ever this update did has ****ed up my wifi (even some lte) and yes I did reset.