Cannot install update M B011 to N b09 Axon 7 2017g - ZTE Axon 7 Questions & Answers

Hello. I have brand new ZTE Axon 7 2019g from Gearbest. I cannot perform upgrade to Nougat B09. I downloaded the ROM and renamed to update.zip. I placed it on all three root folders of my sd cards (one internal and two partitions of externat sd card) and tried normal update from system settings but the update was not found. Second I tried to boot my phone into recovery mode and performupdate from sd card. Then I flashed TWRP using ZTE Axon 7 Toolkit and when I try install this update.zip it says thath is wrong fille. Whta i am doiyng wrong the ROM file is from here: http://www.ztedevice.com/support/detail?id=98CEB24F9FFD433EA99EC424163149A6

Did you extract the package to get the update.zip out of it?

RobboW said:
Did you extract the package to get the update.zip out of it?
Click to expand...
Click to collapse
Yes. That was! I came here from LeEco where zips are ready to install.
Big thanks.

You're welcome. It's best right now to keep it stock as ZTE are supposed to be releasing Oreo for it in April.

Related

[SOLVED] local updates (update.zip, update.app) after root and unroot not working

Hello guys,
I have general issue updating locally (DLOAD) my P8 Lite, from root or SD, full update.app or incremental update.zip.
System always says: Sorry OTA update package (update.app or update.zip) not found and phone restarts
I had root but already unrooted. Tried to go back manually with adb to B052, didn´t help.
Any advice would be appreciated.
Ing.King said:
Hello guys,
I have general issue updating locally (DLOAD) my P8 Lite, from root or SD, full update.app or incremental update.zip.
System always says: Sorry OTA update package (update.app or update.zip) not found and phone restarts
I had root but already unrooted. Tried to go back manually with adb to B052, didn´t help.
Any advice would be appreciated.
Click to expand...
Click to collapse
Do you have stock recovery or TWRP?
Local update is not possible with TWRP. If you have TWRP you need to flash stock recovery, before trying the local update.
Well, I never installed different recovery, everything is default.
So after I renamed packages to something else, from e.g. update.zip to Update.zip1, and then back to update.zip, it started to work. While update I had DLOAD folder located both SD and root.
pmp said:
Do you have stock recovery or TWRP?
Local update is not possible with TWRP. If you have TWRP you need to flash stock recovery, before trying the local update.
Click to expand...
Click to collapse
how can i find a stock recovery?
same problem here. i have it on root of sd named update.app what do i have to do? rename it update.zip ?
Get a USB cable and plug it into a computer then restart the phone into recovery you should find it boots Huawei standard recovery if not you will have to flash it
EDIT turn off the phone then press volume up whilst pressing volume up press the power button keep holding volume up recovery should load
Post deleted
I've always used TWRP to flash stock updates. After flashing you have stock recovery and it's unrooted.
dereppsteiner said:
how can i find a stock recovery?
Click to expand...
Click to collapse
Here you can find a table with all Huawei firmware in it. Find one (F3) for your device (for example, ale-l21 europe region: ALE-L21C432) and download the FULL version. Then use Huawei Update Extractor to get just the recovery.img (right click on it > Extract)

Updater missing from settings

Hello, today i have decided to update to nougat so i have downloaded and installed CAN-L01C150B330 from firmware search, when i go to settings the updater tab is missing, if i search updater on setting, updater is show but i can`t open it....so i have tried to do a factory reset, phone boot into recovery stared factory reset but stopped at 5%.
I am the only one with the missing updater and the factory reset error?
What i`m doing wrong?
Here are the steps fallowed to install nougat:
- unlock bootloader
- download the firmware
- extract update.app and copy to dload folder in the root of sd card
- extract recovery.img from update.app with huawei extract tool
- flash extracted recovery.img with fastboot
- boot into recovery and update to nougat.
I had the same issue. After i installed the eu update package, i got the updater in settings back.
BaLLi89 said:
I had the same issue. After i installed the eu update package, i got the updater in settings back.
Click to expand...
Click to collapse
how did you install?? i have tried to install as instructed but update failed
make it like Jozinek has written in this thread (https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084)
only i have the eu update package just as extracted and installed as the full package.
1. download both zip files
2. extract the full update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
3. force updating by (poweroff your phone and) holding all three buttons on right side together
4. wait until the update is complete
5. extract the eu update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
6. force updating by (poweroff your phone and) holding all three buttons on right side together
7. you have it (i hope so )
Forgive me if my English is not the best
BaLLi89 said:
make it like Jozinek has written in this thread (https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084)
only i have the eu update package just as extracted and installed as the full package.
1. download both zip files
2. extract the full update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
3. force updating by (poweroff your phone and) holding all three buttons on right side together
4. wait until the update is complete
5. extract the eu update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
6. force updating by (poweroff your phone and) holding all three buttons on right side together
7. you have it (i hope so )
Forgive me if my English is not the best
Click to expand...
Click to collapse
solved. :good:
BaLLi89 said:
make it like Jozinek has written in this thread (https://forum.xda-developers.com/nova-plus/how-to/c432b320-android-7-0-available-try-t3527084)
only i have the eu update package just as extracted and installed as the full package.
1. download both zip files
2. extract the full update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
3. force updating by (poweroff your phone and) holding all three buttons on right side together
4. wait until the update is complete
5. extract the eu update zip and put the UPDATE.APP file in the dload directory on the root of your sd card
6. force updating by (poweroff your phone and) holding all three buttons on right side together
7. you have it (i hope so )
Forgive me if my English is not the best
Click to expand...
Click to collapse
Still i am not able to install the eu pack, uptade stops at 52%.
i dont know, if anything is wrong with your unlocked bootloader combined with the update package. that is the only idea i have.
BaLLi89 said:
i dont know, if anything is wrong with your unlocked bootloader combined with the update package. that is the only idea i have.
Click to expand...
Click to collapse
Bootloader was locked....i just don't know why update stops at 52%. Now i'm back on android 6, i'll wait for the oficial update.
Hu guys.. i have p9 plus and after i updte to nougat, my updater goes missing. Can sombody pls help me.. my build number changed into NDR90M test keys.. wht to do?
Iamdesireeabalos said:
Hu guys.. i have p9 plus and after i updte to nougat, my updater goes missing. Can sombody pls help me.. my build number changed into NDR90M test keys.. wht to do?
Click to expand...
Click to collapse
In got the same problem. Don't you have a small update package for eu verion? I didn't manage to install update for eu version so i'm stuck at beta version, i have to wait the official stable release.
Look here https://www.google.ro/amp/www.theandroidsoul.com

Restore L14 back to stock after a bad flash or if you do not like EMUI 5

Last night I tried to root my device and ended up bricking my L14 honor 8. After several hours I finally got restored back to EMUI 4 then updated back to 5. Because of how difficult it was to find exactly how to do this I have compiled an exact how to of how to restore your device along with an all in one download.
1. Flash the stock recovery if you currently have twrp or something else installed. In the compressed file this file is labeled as STOCK RECOVERY.img. To flash load fastboot then use the command "fastboot flash recovery "STOCK RECOVERY.img"" without the outside quotes
2. Create a folder named "dload" on a micro sd card. This folder is where you will copy your update.app files for recoverying
3. Copy the update.app from the rollback folder to the dloads folder on the microsd card.
4. Boot up the phone while holding vol up and down. This will put the phone into image restore mode. If the file is in the right location it will start loading the image. Once it finishes loading the phone will reboot. Once rebooted copy the other update.app from the mm folder to the dload folder on the micro sd card. Then reboot the phone again to restore mode. This will load the default stock image the honor 8 came with.
Download Link: https://mega.nz/#!vtQxDC4S!e-8bT-IkTWW5NFk1NNttNM-8-_NKXk6GxUGNL9yZ64k
Will I have to relock my bootloader in order to apply the update.app? In the pdf file you provided, it says to "Make sure your phone system version has not been unlocked or rooted," but I just want to make sure before I do this.
It will relock your bootloader once you flash the stock mm fw.
texanman said:
Last night I tried to root my device and ended up bricking my L14 honor 8. After several hours I finally got restored back to EMUI 4 then updated back to 5. Because of how difficult it was to find exactly how to do this I have compiled an exact how to of how to restore your device along with an all in one download.
Click to expand...
Click to collapse
Do you know how to root L14 with MM and EMUI 4.1? I have just successfully unlocked the bootloader using Huawei MultiTool but the Root permission menu is confusing. I don't see any "US" version in the option. Do you have any idea?

Failed to Update (OTA, SD-Card ant ADB)

Hello,
i bought my Axon this week from Amazon Warehouse.
My problem is, that im not able to update my ROM.
I tried OTA, Install over Recovery (SD-Card), Install over Recovery (ADB Sideload).
All methods failed..
OTA is downloading the update, rebooting and than crashing. Hard to tell why, because i dont see any error logs. Just the information "Update Failed".
Next method i tried was to install over SD-Card. I downloaded the Update from ZTE, moved to my SD and tried to update. But my Smartphone always tells me "Couldn't mount /sdcard".. I tried to Format it with extFAT and FAT32 but both failed.
The last method I tried was using the ADB Sideload. I tried it with the update file, and also with the STOCK-Rom from this site: https://forum.xda-developers.com/axon-7/how-to/download-center-factory-images-ota-t3606547. But also i get an error message.. ADB tellst me "Total xfer 0.00x"...
Have i bougth a bricked Axon? Can I update somehow to the new version?
I have the option to send it back to Amazon, but it was 100€ cheaper, so i would love to fix the problem.
Kind regards,
t4ggno
Recovery stock and SD card seem to be the most reliable method.
Did you check the md5 of the zip? Also update.zip to put on root of the SD card should be the final zip, not the zip that contains another zip.
Also when booting in Android, I assume your SD is recognized, isn't it?
If so, instead of going to recovery then update from SD card, you can try to update from inside Android, from Phone settings, then Update item.
The phone should indicate the current version and the version to be updated to. Then follow the phone indication to update.
Nope, i dont checked MD5. But shouldn't be the problen. I tried many different update files, always same error.
Yes, after booting the SD card is connected and i could use it. Just the recovery mode cant mount the card.
Also the updater recognize my update. But he just boot in the recovery mode and try to update -> Same error: "couldn't mount /sdcard"
Edit 1:
But i can check the MD5 files if necessary. I just need the "correct" MD5 value to compare.
Just a guess:
Is your micro SD card size greater than or equal to 128 GB? Some version has this bug, size less than or equal to 64 GB should work better. To try if this is the case.
t4ggno said:
Hello,
i bought my Axon this week from Amazon Warehouse.
My problem is, that im not able to update my ROM.
I tried OTA, Install over Recovery (SD-Card), Install over Recovery (ADB Sideload).
All methods failed..
OTA is downloading the update, rebooting and than crashing. Hard to tell why, because i dont see any error logs. Just the information "Update Failed".
Next method i tried was to install over SD-Card. I downloaded the Update from ZTE, moved to my SD and tried to update. But my Smartphone always tells me "Couldn't mount /sdcard".. I tried to Format it with extFAT and FAT32 but both failed.
The last method I tried was using the ADB Sideload. I tried it with the update file, and also with the STOCK-Rom from this site: https://forum.xda-developers.com/axon-7/how-to/download-center-factory-images-ota-t3606547. But also i get an error message.. ADB tellst me "Total xfer 0.00x"...
Have i bougth a bricked Axon? Can I update somehow to the new version?
I have the option to send it back to Amazon, but it was 100€ cheaper, so i would love to fix the problem.
Kind regards,
t4ggno
Click to expand...
Click to collapse
Why are you using an SD card though? Put it in the root of the internal storage and it will surely pop up, then try again from Updates, not the recovery (and get the SD off the phone to avoid the phone from detecting the zip there)
Otherwise root and get TWRP and flash Tron1's stuff
---------- Post added at 11:30 PM ---------- Previous post was at 11:29 PM ----------
t4ggno said:
Hello,
i bought my Axon this week from Amazon Warehouse.
My problem is, that im not able to update my ROM.
I tried OTA, Install over Recovery (SD-Card), Install over Recovery (ADB Sideload).
All methods failed..
OTA is downloading the update, rebooting and than crashing. Hard to tell why, because i dont see any error logs. Just the information "Update Failed".
Next method i tried was to install over SD-Card. I downloaded the Update from ZTE, moved to my SD and tried to update. But my Smartphone always tells me "Couldn't mount /sdcard".. I tried to Format it with extFAT and FAT32 but both failed.
The last method I tried was using the ADB Sideload. I tried it with the update file, and also with the STOCK-Rom from this site: https://forum.xda-developers.com/axon-7/how-to/download-center-factory-images-ota-t3606547. But also i get an error message.. ADB tellst me "Total xfer 0.00x"...
Have i bougth a bricked Axon? Can I update somehow to the new version?
I have the option to send it back to Amazon, but it was 100€ cheaper, so i would love to fix the problem.
Kind regards,
t4ggno
Click to expand...
Click to collapse
Also, bricked means totally unusable, so no it isn't bricked lol
dnlilas said:
Just a guess:
Is your micro SD card size greater than or equal to 128 GB? Some version has this bug, size less than or equal to 64 GB should work better. To try if this is the case.
Click to expand...
Click to collapse
Its a 64 GB card Should i try a <= 32 GB card? Could be I have some lying around. Just to be sure its not a special case.
I will test it tomorrow if i found one
Choose an username... said:
Why are you using an SD card though? Put it in the root of the internal storage and it will surely pop up, then try again from Updates, not the recovery (and get the SD off the phone to avoid the phone from detecting the zip there)
Otherwise root and get TWRP and flash Tron1's stuff
---------- Post added at 11:30 PM ---------- Previous post was at 11:29 PM ----------
Also, bricked means totally unusable, so no it isn't bricked lol
Click to expand...
Click to collapse
Hm, last time it only recognize the update file on my SD card. I will try it tomorrow again and will post the result.
TWRP isnt a option, because i dont want to lose my warranty. Also i read that TWRP can be incompatible with Stock-ROM?!
t4ggno said:
Hm, last time it only recognize the update file on my SD card. I will try it tomorrow again and will post the result.
TWRP isnt a option, because i dont want to lose my warranty. Also i read that TWRP can be incompatible with Stock-ROM?!
Click to expand...
Click to collapse
I don't know where you read that, but the closest answer that I can give you is: if you don't install SuperSU, Magisk, or the dm-verity patch, TWRP will get replaced with the stock recovery and you'll have to flash it again (~2 minutes anyways). But it is in no way incompatible. Also you can relock and stuff, but yeah better keep the warranty at least until you're sure that your phone is good.
You unpacked the zip that you downloaded right? to get the update.zip inside? Or did you download it from raysteff's thread? It should work anyways
Another thing: What is your phone's model (G, U, chinese) and what is the update that you're trying to install? I guess it will fail if it is from another model, and if you're trying to jump fron a very old MM build to a very new N build it will probably fail too. Keep that in mind.
First, what is the version of your device?
I'm guessing you are using a chinese device with modified rom. Those units can't install updates unless you first restore to original chinese rom.
Choose an username... said:
I don't know where you read that, but the closest answer that I can give you is: if you don't install SuperSU, Magisk, or the dm-verity patch, TWRP will get replaced with the stock recovery and you'll have to flash it again (~2 minutes anyways). But it is in no way incompatible. Also you can relock and stuff, but yeah better keep the warranty at least until you're sure that your phone is good.
You unpacked the zip that you downloaded right? to get the update.zip inside? Or did you download it from raysteff's thread? It should work anyways
Another thing: What is your phone's model (G, U, chinese) and what is the update that you're trying to install? I guess it will fail if it is from another model, and if you're trying to jump fron a very old MM build to a very new N build it will probably fail too. Keep that in mind.
Click to expand...
Click to collapse
I didnt unpacked the folder. A recovery normally installs zip files?! The zip file isn't packed twice. The zip contains the files directly.
I tried the package A2017G-MM-B11 and A2017G-N-B01 from the link I posted, also i tried the oficiell patch files from the axon website (B10 and Nougat)
otaconremo said:
First, what is the version of your device?
I'm guessing you are using a chinese device with modified rom. Those units can't install updates unless you first restore to original chinese rom.
Click to expand...
Click to collapse
I have a A2017G (that information i found on the back of my phone).
My phone overview tells me:
Modelnumber: ZTE A201G
Build-Number: ZTE A2017GV1.0.0B08
Android-Version: 6.0.1
Security-Patch: 1. December 2016
I can try to install the B09. Probably this patch is required to go to version 10 (and than to nougat)?
Don't know if it applies to your situation, but when the OTA for 7.x came out, there was a bug that would not allow the update to be applied if there was an SD card installed. I know I had to pull my card to get the update to take. Might try running the OTA without the card installed and see if it works.
karlkarloff said:
Don't know if it applies to your situation, but when the OTA for 7.x came out, there was a bug that would not allow the update to be applied if there was an SD card installed. I know I had to pull my card to get the update to take. Might try running the OTA without the card installed and see if it works.
Click to expand...
Click to collapse
I tried it, but doesn't work :/
The update stops at 33% with the error message "Package Mismatch".
t4ggno said:
I didnt unpacked the folder. A recovery normally installs zip files?! The zip file isn't packed twice. The zip contains the files directly.
I can try to install the B09. Probably this patch is required to go to version 10 (and than to nougat)?
Click to expand...
Click to collapse
No, B09 was a patch only for Spain.
The zip you download from the ZTE website has a bunch of numbers as name and has an update.zip inside and a PDF or sth like that. The one you have to flash is the update.zip inside, just sayin'...
If you download the zips from raysteff's thread they are already unpacked.
Try installing an older zip, like B03, then B10
Choose an username... said:
No, B09 was a patch only for Spain.
The zip you download from the ZTE website has a bunch of numbers as name and has an update.zip inside and a PDF or sth like that. The one you have to flash is the update.zip inside, just sayin'...
If you download the zips from raysteff's thread they are already unpacked.
Try installing an older zip, like B03, then B10
Click to expand...
Click to collapse
The big problem still exists -> I cant mount my SD card in recovery mode, so I cant install any patch.
I really want to try B03 as you suggested, but i am unable to install it.
I will search another SD card an try to use it. Probably my SD card has some problems.
Edit: I download my files from these side: http://www.ztemobile.de/support/downloads/?product_id=2100
They dont contain a update.zip. Only many .dat, .bin, .img and .mbn files.
t4ggno said:
The big problem still exists -> I cant mount my SD card in recovery mode, so I cant install any patch.
I really want to try B03 as you suggested, but i am unable to install it.
I will search another SD card an try to use it. Probably my SD card has some problems.
Edit: I download my files from these side: http://www.ztemobile.de/support/downloads/?product_id=2100
They dont contain a update.zip. Only many .dat, .bin, .img and .mbn files.
Click to expand...
Click to collapse
But install it from the internal storage and with thr Updates option on Android itself... You need to put it in the root of the internal storage or it most likely won't find the zip
Choose an username... said:
But install it from the internal storage and with thr Updates option on Android itself... You need to put it in the root of the internal storage or it most likely won't find the zip
Click to expand...
Click to collapse
Thanks! That worked very well. I did a factory reset and moved the update file directly to the root of my internal storage. After that the updater detected my update and I could install the Patch B011. After that i was able to update to Nougat trough OTA. No errors, every worked fine.
otaconremo said:
First, what is the version of your device?
I'm guessing you are using a chinese device with modified rom. Those units can't install updates unless you first restore to original chinese rom.
Click to expand...
Click to collapse
it seems that I got this one with modified rom. is there anyway to get it back to the official chinese rom?

updating to 7.0

im having a huge problem, my mother purchaes a huawei p9 lite a couple of days ago, and its emui 4.1 and android 6.0
she wants to update it to android 7, and since i know thats possible, i tried to do that. but ive met nothing but failure
ive tried using the hisuite and hardware finder method, and all the others but i get the "this update package does not exist" error when downloading update 418.
my version is kind of weird, its vns-l31c432b130 which isnt a version ive seen elsewhere.
help? D:
I have this exact same issue
I have no idea how to upgrade the emui
PinkDovess said:
help?
Click to expand...
Click to collapse
For dual SIM only!
1. Unlock bootloader , (get unlock code here )
2. Install TWRP 3.0.2.0 (the p9 lite section is full of instructions on how to do it)
3. Download VNS-L31C432B370 fullOTA-MF-PV firmware (2 ZIP files), link:
https://cloud.mail.ru/public/D4kV/xcpuDX7Eu/
and copy downloaded files to the SD Card
4.reboot to TWRP, tap Install, Select storage Micro SDCard
5.Flash update с432b370.zip
6. go back without reboot (!!!), flash the additionnal package update_data_full_VNS-L31_hw_eu.zip
7. In TWRP's main menu select Reboot system.
Note: read the instructions carefully, check unfamiliar terminology by google or xda.
After successfully installing EMUI 5, you can upgrade to a higher build number via the dload method and Service ROM
B416
(Instructions can be found in ReleaseDoc folder).
Good luck!
P.S.:keep in mind that all firmwares that end with even numbers are for dual SIM (odd numbers are for single SIM).

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