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I spent a hour with support on enabling Wi-Fi calling. I set it all up but all I get is a star next to my Wi-Fi signal and no ATT-wifi calling icon in the left top notification area. Any ideas?
At&t is going to call me back Wednesday as I said i would troubleshoot it further. I have reset network settings, resetup Wi-Fi calling and reset my phone
k5mitch said:
I spent a hour with support on enabling Wi-Fi calling. I set it all up but all I get is a star next to my Wi-Fi signal and no ATT-wifi calling icon in the left top notification area. Any ideas?
At&t is going to call me back Wednesday as I said i would troubleshoot it further. I have reset network settings, resetup Wi-Fi calling and reset my phone
Click to expand...
Click to collapse
At&t support WiFi calling only if your signal is lower then two bars. If you have plus ( star) sign next to your WiFi that mean your WiFi calling is working. To check this turn airplane mode and connect to WiFi and try to make call. There is no WiFi icon on left side at all.
Sent from my SAMSUNG-SM-N930A using XDA Premium HD app
I will give it a try. I Usually only have one bar. I took my note 5 back because it wouldn't work with my microcell I fought with them for 5 months about it I finally took it back .
norbarb said:
At&t support WiFi calling only if your signal is lower then two bars. If you have plus ( star) sign next to your WiFi that mean your WiFi calling is working. To check this turn airplane mode and connect to WiFi and try to make call. There is no WiFi icon on left side at all.
Click to expand...
Click to collapse
Airplane mode disables all radios. That's not possible
Yes it IS possible, after setting airplane mode to ON, go up and turn the WiFi back to ON.
heathmcabee said:
Airplane mode disables all radios. That's not possible
Click to expand...
Click to collapse
Why don't you try first then tell me what is possible and what not.
Sent from my SAMSUNG-SM-N930A using XDA Premium HD app
norbarb said:
Why don't you try first then tell me what is possible and what not.
Sent from my SAMSUNG-SM-N930A using XDA Premium HD app
Click to expand...
Click to collapse
I didn't personally have any issues... although it would not activate for the first few hours I had my phone. But I had never used wifi calling before, and why i didn't think of your method of testing it, I don't know. But thanks for the advice.
If I keep the WiFi calling enabled, will it reduce my battery life? By keeping a constant connection or something? I guess I have more than 2 bars for most part of my home.
amith007 said:
If I keep the WiFi calling enabled, will it reduce my battery life? By keeping a constant connection or something? I guess I have more than 2 bars for most part of my home.
Click to expand...
Click to collapse
I can't imagine that it would. Unless you normally turn WiFi off when your not using it. WiFi calling will automatically toggle wifi on and search for a signal. If you just leave wifi on all the time, I can't imagine the wifi calling portion changing you battery life any.
norbarb said:
To check this turn airplane mode and connect to WiFi and try to make call. There is no WiFi icon on left side at all.
Click to expand...
Click to collapse
Not just for testing. That method (turn on Airplane Mode, then re-enable WiFi) can be used to force WiFi-calling (instead of using your voice minutes) even if you have a strong connection to your mobile network.
I was having this same issue and by switching to the Sim card that came in the box rather than my old one fixed the problem for me.
Gary02468 said:
Not just for testing. That method (turn on Airplane Mode, then re-enable WiFi) can be used to force WiFi-calling (instead of using your voice minutes) even if you have a strong connection to your mobile network.
Click to expand...
Click to collapse
AT&T still does "voice minutes"? Lol.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
I'm new in this forum, but I recently bought a Moto X Pure edition and everything is great except for the simple task of recive calls, I have tried everything that comes to my mind eaven make a hard reset, but I can't get the cel take a call, are sended right to the voicemail the only "solution" is work with 3G but the internet speed is too slow.
There is a way to fix it or should I think about change the phone?
RodoRock1 said:
I'm new in this forum, but I recently bought a Moto X Pure edition and everything is great except for the simple task of recive calls, I have tried everything that comes to my mind eaven make a hard reset, but I can't get the cel take a call, are sended right to the voicemail the only "solution" is work with 3G but the internet speed is too slow.
There is a way to fix it or should I think about change the phone?
Click to expand...
Click to collapse
Check your APN settings and ensure they Match to what your provider says.
Sent from my XT1575 using Tapatalk
Cdub1976 said:
Check your APN settings and ensure they Match to what your provider says.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I also do that and everyting is matching ?
Stock ROM?
Sent from my XT1575 using Tapatalk
APN has nothing to do with voice calls, or SMS...
@RodoRock1 What carrier/SIM, model, and region?
acejavelin said:
APN has nothing to do with voice calls, or SMS...
@RodoRock1 What carrier/SIM, model, and region?
Click to expand...
Click to collapse
Movistar lte México... I have been making reserch and is a problem with the change between 3g and 4g. The phone should change from LTE to H to be able to recibe the call, but its not doing it, I dont know why..
RodoRock1 said:
Movistar lte México... I have been making reserch and is a problem with the change between 3g and 4g. The phone should change from LTE to H to be able to recibe the call, but its not doing it, I dont know why..
Click to expand...
Click to collapse
That is the correct behavior... if you dial *#*#4636#*#* and go to Phone info and scroll down, is your "Set preferred network type" set to "LTE/GSM/CDMA auto (PRL)"?
acejavelin said:
That is the correct behavior... if you dial *#*#4636#*#* and go to Phone info and scroll down, is your "Set preferred network type" set to "LTE/GSM/CDMA auto (PRL)"?
Click to expand...
Click to collapse
The configuración is there ? any idea?
RodoRock1 said:
The configuración is there any idea?
Click to expand...
Click to collapse
Reboot into Safe Mode and try it... Press the power button until the Power Offn button appears, then long press the Power Off button and in the "Reboot to safe mode" screen, select OK. Once it is rebooted into safe mode, test again.
Are you stock, rooted, or running a custom rom?
acejavelin said:
Reboot into Safe Mode and try it... Press the power button until the Power Offn button appears, then long press the Power Off button and in the "Reboot to safe mode" screen, select OK. Once it is rebooted into safe mode, test again.
Are you stock, rooted, or running a custom rom?
Click to expand...
Click to collapse
I'm in safe mode still not working. I have stock and unrooted
RodoRock1 said:
I'm in safe mode still not working. I have stock and unrooted
Click to expand...
Click to collapse
Hmm... Odd... I haven't heard of this issue on the X. Any chance of trying with another SIM, say borrow one from a friend long enough to test, or getting a replacement?
Otherwise, factory reset and test again.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Hmm... Odd... I haven't heard of this issue on the X. Any chance of trying with another SIM, say borrow one from a friend long enough to test, or getting a replacement?
Otherwise, factory reset and test again.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
I already done that the factory reset do not work, and if I change the sim to my old celphone (moto X 1) works perfecto, when I use a sim fom Telcel ( another service provider) the phone works normal, its weird because should be the same Ting, the only diference that I see is that the signal bar change from LTE to 4G (I touthg that was the same) with the Telcel provider.
RodoRock1 said:
I already done that the factory reset do not work, and if I change the sim to my old celphone (moto X 1) works perfecto, when I use a sim fom Telcel ( another service provider) the phone works normal, its weird because should be the same Ting, the only diference that I see is that the signal bar change from LTE to 4G (I touthg that was the same) with the Telcel provider.
Click to expand...
Click to collapse
The Style will show 4G instead of LTE... It's normal I believe. You can verify with LTE Discovery or Network Signal Info app, but I don't think it's relevant. Sorry, but I'm running out of ideas.
What version Android, firmware, and radios (Build number and baseband info)?
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
The Style will show 4G instead of LTE... It's normal I believe. You can verify with LTE Discovery or Network Signal Info app, but I don't think it's relevant. Sorry, but I'm running out of ideas.
What version Android, firmware, and radios (Build number and baseband info)?
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
I think that there is all the information that you ask if not, let me know. And thank you So much for your time
I ran into a problem where I couldn't connect to the voice network but data worked, and I discovered that I had accidentally flashed the US modem firmware when I changed ROMs. This probably isn't the case here, as its fully stock, but I think it's worth mentioning. Go to Settings->About Phone->Status->SIM Status and make sure that both voice and data are labeled "In Service".
Ok might need expansion of problem explanation, but here's the deal.....
If getting LTE on and off call, that's true LTE your carrier is supporting.
If getting LTE when not on call and H+ while on a call, then your carrier does not have VoLTE enabled and this is normal. H+ should be plenty fast.
However, if you are getting LTE while not on call but 3G/UMTS/CDMA1900/EVDO/edge/etc(2-3g), then the same rule as above applies, only difference this time is the tower you're connected to does not support H+ or your phone does not support your carrier's H+ frequency.
Who is your carrier?
Hi there.
since the officiel oreo update I have no more VoLTE (HD) capabilities and the setting option is gone. The search finds it but when I select "Enhanced 4G LTE Mode" from the search I get to the cellular network settings where I do not see this option. Any Ideas?
Regards
its enabled by default ,i got HD icon on status bar for airtel 4G
Rohit99 said:
its enabled by default ,i got HD icon on status bar for airtel 4G
Click to expand...
Click to collapse
You always have the HD symbol or only when you make a volte call?
saski4711 said:
You always have the HD symbol or only when you make a volte call?
Click to expand...
Click to collapse
Always...
saski4711 said:
Hi there.
since the officiel oreo update I have no more VoLTE (HD) capabilities and the setting option is gone. The search finds it but when I select "Enhanced 4G LTE Mode" from the search I get to the cellular network settings where I do not see this option. Any Ideas?
Regards
Click to expand...
Click to collapse
For me the same. Was and after update to Oreo, gone. Network EE UK. :crying:
Hi i have the same problem and my network support volte. I am on nougat.
Paradox♀ said:
Always...
Click to expand...
Click to collapse
It shall be there only when network supports VoLTE calls.
Barmenchik said:
For me the same. Was and after update to Oreo, gone. Network EE UK. :crying:
Click to expand...
Click to collapse
pardalos said:
Hi i have the same problem and my network support volte. I am on nougat.
Click to expand...
Click to collapse
Maybe be they disabled some of the frequency bands which your network is using.
I also need this Option back, my provider doesn't support SMS on Enhanced 4G LTE Mode. So I have to manually switch back to 3G to receive a planned SMS and then back to 4G... Is there a way to somehow unhide this option, because it looks like it is available in the settings when you search for it, but if you click on it you only end up on the mobile network page.
I have this option.
Apoorv AR said:
I have this option.
Click to expand...
Click to collapse
Don't see this option anymore. Maybe my carrier does no longer support VoLTE on my MIA1 or the oreo update broke the support. Anyone out there in Germany with a VoLTE enabled plan where VoLTE still works on this device?
Apoorv AR said:
I have this option.
Click to expand...
Click to collapse
Me not, and I also don't see any HD Icon on the status bar. Can only say that SMS was working before when I switched off the Enhanced LTE stuff and now it's not working anymore.
sandrocks said:
It shall be there only when network supports VoLTE calls.
Maybe be they disabled some of the frequency bands which your network is using.
Click to expand...
Click to collapse
How can i see which bands is my phone using ?
hi, it happened also in Indonesia, my HD logo dissapear, now I cannot use sms or data call without volte apps.
tried to re-flash 7.8.23 still the same, seems IMS has been blocked.
For me to... In Network setting this option is not on the list. But it shows in searching settings and after I select its not om the list...
I have the same issue on O2 Carrier Germany. SIM card is not provisioned for VoLTE but it works when used on a Galaxy J5 2017
As soon i put it in my Mi A1 upon calling there is a fallback from 4G to 3G
I also have a Vodafone SIM which is provisioned for VoLTE and in this way the option Enhanced LTE appears but has no effect because when performing a call there is again a fallback from 4G to 3G
I have now Oreo + January patch and still it does not work
Also HD voice is not working. When performing a call from my phone no HD is seen on the other endpoint and no notifaction on mine
If i get a HD voice call from another phone connection is established and quality is good but no indication on Mi A1 that it is a HD voice call
Absynth30 said:
I have the same issue on O2 Carrier Germany. SIM card is not provisioned for VoLTE but it works when used on a Galaxy J5 2017
As soon i put it in my Mi A1 upon calling there is a fallback from 4G to 3G
I also have a Vodafone SIM which is provisioned for VoLTE and in this way the option Enhanced LTE appears but has no effect because when performing a call there is again a fallback from 4G to 3G
I have now Oreo + January patch and still it does not work
Also HD voice is not working. When performing a call from my phone no HD is seen on the other endpoint and no notifaction on mine
If i get a HD voice call from another phone connection is established and quality is good but no indication on Mi A1 that it is a HD voice call
Click to expand...
Click to collapse
Same here for Telekom(Germany) with VoLTE enabled SIM. With Android N I got the HD Symbol and VoLTE was working within Telekom calls. With the Oreo Update that feature is gone. Regarding HDVoice (AMS-WBR): That works well for me too but I believe the HD Symbol is only shown if VoLTE is being successfully negociated between the phone and the carrier (?)
from MIUI forum, about ours issue...
At the moment VOLte is disabled in the device, in the future, after correcting more important errors, this function will be turned on at the software level
True or not I don't know..
EE support tell me,they do not support HD Voice and VoLTE on Mi A1 maybe in the near future .. BUT I saw this icon before the update and the choice was in the settings!
OMG. Im flash back clear Android 7.1.2 (7.12.19) and VoLTE ON !!!
so flash back to Android 8, ALL VoLTE settings locked again!! Android 8 issue
Barmenchik said:
OMG. Im flash back clear Android 7.1.2 (7.12.19) and VoLTE ON !!!
so flash back to Android 8, ALL VoLTE settings locked again!! Android 8 issue
Click to expand...
Click to collapse
could you point me to the exact same firmware version you have been using? that was successful?
I read a O2 German user reported VoLTE works on a October 2017 Nougat version but he didn't mention the exact version.
Hey! To get VoLTE again, you have to type *#*#86583#*#* (or *#*#VOLTE#*#*).
Volte LTE not showing...
How to fix it...?
Ashu_040601 said:
Volte LTE not showing...
How to fix it...?
Click to expand...
Click to collapse
Hello,
Try this :
*#*#869434#*#*
*#*#86583#*#*
_thib_ said:
Hello,
Try this :
*#*#869434#*#*
*#*#86583#*#*
Click to expand...
Click to collapse
I am having the same issue. I tried this and still doesn't show.
Anything else I can try.
My issues is that the phone connects to the carrier network . I can send/receive text messages and I can use data, but I cannot make or receive calls.
I contacted the carrier and they suggested I enable VoLTE but I do not have that option in any settings.
I'm on latest ROS MIUI and while playing game of streaming YouTube if I get a call my Data is disabled. Please help. Thanks
!!!!!!!Root2!!!!!! said:
I'm on latest ROS MIUI and while playing game of streaming YouTube if I get a call my Data is disabled. Please help. Thanks
Click to expand...
Click to collapse
Your explanation is not clear. It looks like some words are arranged randomly, to form a sentence. Try being more clearer. Otherwise no one will be able to help you.
Sent from my lavender using XDA Labs
ssaikia3 said:
Your explanation is not clear. It looks like some words are arranged randomly, to form a sentence. Try being more clearer. Otherwise no one will be able to help you.
Click to expand...
Click to collapse
Okay I'll explain you the situation.
I play clash of clans and it works on internet connection. Yesterday I was playing it and my mom called on my phone. I didn't pick I just pushed up the call notification. I started getting weak signal message in game and my connection was lost.
After that I received a call again then I put call on speaker and turn on Data to use WhatsApp. When I send message it doesn't go. I think my internet connection stops when call is going on. Is it clear now? Sorry my Ingles is bad.
!!!!!!!Root2!!!!!! said:
Okay I'll explain you the situation.
I play clash of clans and it works on internet connection. Yesterday I was playing it and my mom called on my phone. I didn't pick I just pushed up the call notification. I started getting weak signal message in game and my connection was lost.
After that I received a call again then I put call on speaker and turn on Data to use WhatsApp. When I send message it doesn't go. I think my internet connection stops when call is going on. Is it clear now? Sorry my Ingles is bad.
Click to expand...
Click to collapse
Yes it's lot more clear now. And about your issue, could it be a solution to use the "data during calls" toggle under your sim settings? Honestly, I don't know much about it, as I never have faced the scenario you just described. Anyway, if this doesn't help, I hope someone with a better idea will answer you. Good luck!
Sent from my lavender using XDA Labs
ssaikia3 said:
Yes it's lot more clear now. And about your issue, could it be a solution to use the "data during calls" toggle under your sim settings? Honestly, I don't know much about it, as I never have faced the scenario you just described. Anyway, if this doesn't help, I hope someone with a better idea will answer you. Good luck!
Click to expand...
Click to collapse
There's no such option in Sim I checked before. Maybe something to do with firmware. Anyway thanks for help.
!!!!!!!Root2!!!!!! said:
I'm on latest ROS MIUI and while playing game of streaming YouTube if I get a call my Data is disabled. Please help. Thanks
Click to expand...
Click to collapse
It is normal, you are playing games in 4g/LTE mode but when you got a call your sim mode needs to switch to 3g mode. That's the reason you got a slower internet connection while there is calling. The VoLTE mode is what you need, for you to use data connection while you are talking to someone in a call, but i think you sim card doesn't support VoLTE mode. Try to research about your sim card if it's VoLTE capable. Here in the philippines there is no VoLTE capable sim. I hope this helps. Thanks.
cantfool said:
It is normal, you are playing games in 4g/LTE mode but when you got a call your sim mode needs to switch to 3g mode. That's the reason you got a slower internet connection while there is calling. The VoLTE mode is what you need, for you to use data connection while you are talking to someone in a call, but i think you sim card doesn't support VoLTE mode. Try to research about your sim card if it's VoLTE capable. Here in the philippines there is no VoLTE capable sim. I hope this helps. Thanks.
Click to expand...
Click to collapse
Yes bro my sim is volte supported. Before I flashed cr 6.0 this never happened. But in cr 6.0 I started getting this problem. Even after switching to ROS MIUI it's there.
!!!!!!!Root2!!!!!! said:
Yes bro my sim is volte supported. Before I flashed cr 6.0 this never happened. But in cr 6.0 I started getting this problem. Even after switching to ROS MIUI it's there.
Click to expand...
Click to collapse
Do you have the volte icon on status bar? Maybe you network preference (GSM/WCDMA/LTE) is wrong, trying to use 2G/3G if available, instead 4G. Try to switch to "LTE only" and check if you can make call.
vlouis said:
Do you have the volte icon on status bar? Maybe you network preference (GSM/WCDMA/LTE) is wrong, trying to use 2G/3G if available, instead 4G. Try to switch to "LTE only" and check if you can make call.
Click to expand...
Click to collapse
I flashed Superior is yesterday. The ROM is volte supported but still I'm not getting volte! I tried lte mode but can't use data while in call. I'm really frustrated now. :crying:
!!!!!!!Root2!!!!!! said:
I flashed Superior is yesterday. The ROM is volte supported but still I'm not getting volte! I tried lte mode but can't use data while in call. I'm really frustrated now. :crying:
Click to expand...
Click to collapse
The ROM is volte supported but still I'm not getting volte!
Not enough, you need to have volte (4G voice) activated on your sim card too!
I tried lte mode but can't use data while in call.
If in call the connection mode change from LTE/4G to H/3G or 2G, you don't have volte. Try to call somebody, and check the status bar network icon. Only 4G with volte able to have call and data same time.
I recently get volte working on my phone (after sending a "I want volte" mail to service provider).
This depend on service provider, some activating volte only for "officially supported" phones (my case), some automatically for all, and some have 4G network only for data and for voice using only the "old" 3G/2G.
vlouis said:
The ROM is volte supported but still I'm not getting volte!
Not enough, you need to have volte (4G voice) activated on your sim card too!
I tried lte mode but can't use data while in call.
If in call the connection mode change from LTE/4G to H/3G or 2G, you don't have volte. Try to call somebody, and check the status bar network icon. Only 4G with volte able to have call and data same time.
I recently get volte working on my phone (after sending a "I want volte" mail to service provider).
This depend on service provider, some activating volte only for "officially supported" phones (my case), some automatically for all, and some have 4G network only for data and for voice using only the "old" 3G/2G.
Click to expand...
Click to collapse
Oh bro my sim card is already volte supported but still I wasn't getting volte. I fixed it by flashing 10.3.6 firmware in ofox. Now my volte is back.