Top speaker suddenly very quiet - Nexus 6P Q&A, Help & Troubleshooting

My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.

bluegizmo83 said:
My Nexus 6p just started experiencing a weird speaker issue. My top speaker is now much quieter than the other speaker. I hadn't changed or updated anything on the device when it happened. The speaker is still working, so it's not blown, but it's very quiet. I didn't spill anything on it or get it wet, it hasn't been dropped, and it's always lived in a full body Unicorn Beetle case. I tried all the usual fixes, rebooted the phone, reinstalled the kernel (ElementalX), and tried adjusting the speaker gains. As a point of reference, to get both speakers to put out an equal amount of sound, I had to lower the right speaker volume dramatically by setting the speaker gains in EX Kernel Manager to Left: 20 (which is default), and Right: 5. This kind of makes the phone unusable though as the total sound output is so low. Any ideas what's wrong here? I'm thinking about tearing it apart to replace the top speaker (or earpiece speaker as the part is called), I've already done a battery replacement awhile back so I'm confident I can do it, I'm just not sure if that would fix the problem.
Click to expand...
Click to collapse
I had the same problem.
https://forum.xda-developers.com/nexus-6p/help/low-left-speaker-volume-t3687640
You can try the suggested solution. However, the problem is most probably due to gunk stuck inside ear piece. You could try canned air first. In my case, I took the phone to a repair shop which disassembled the back and applied some kind of solvent to clear the earpiece. Now back to normal. Good luck.
Ps. Nothing to do with speaker. I replaced mine and it was still the same. If speaker blown, there would be no sound or broken sound, but not soft.

Related

Low In Call volume issue hardware fix.

The screw faintly circled in red holds the speakerphone and camera assembly in place. I noticed that the volume when using the phone normally, not on speaker or with a headset, started to decrease about a month ago and tried every software tweak and fix to no avail. Yesterday I noticed a rattle in the phone. I took it apart and that screw had come loose. It seems that it holds the earpiece speaker in place and pushes it towards the front of the phone ensuring good volume. I tightened the screw and my volume increased immediately. It is a small phillips head. Hope this helps anyone else having the volume issue.

Earpiece problem

I have a bit of curios problem with my TD2. During a phone call i get a sound distortion / vibration from the earpiece. It makes no difference if i change the volume level. Playing music or using the speaker phone does not cause the problem. So i'm not sure if it's a software or hardware problem? Has anyone else found this problem? or have any clues for me.
Thanks in advance
Smog
It isn't related to the "vibrate on connect" feature is it?
No i have that disabled. It sounds like when a music speaker has a damaged cone and vibrates / distorts or there is too much bass?
The distortion in my earpice goes away at 80% volume. Is very annoying. It distortes on bass (low frequency) very much on 100% volume. The D2 speaker is very crappy. I wonder if there is a solution to this (software bass reduction of the incoming calls).
I agree the earpiece is utterly crap, the distortion goes at 50% on my TD2! Have spent sometime looking if there is anysoftware solution but to no avail!! I'm debating weather to return it under waranty as a faulty phone and see where i get.
any solves on this issue?
Mine too have the same problem, but i was told by others owners that this situation is not normal.
They say it´s a faulty device.
Result!! My touch screen went faulty so had to send the phone back in for warranty repair. I mentioned that the ear piece may also be faulty and requested them to take a look. Phone returned with new screen, new housing & i must assume a new ear piece. All distortion has disappeared even at 100% volume!!!
Maybe it's not the thread to mention it in (apologies to all those with problems) but when it works properly the TD2 has the best sounding earpiece of any phone I've had, including two other HTC ones. It actually has bass!
The distortion described sounds like the moving part is partially rubbing against the fixed part. In a proper speaker this can be caused by dirt or dust trapped between magnet and coil, or distortion of the coil through overload or temperature changes. I would send the phone for service 'cos it sadly won't get better of its own accord.

Very Low Microphone Volume... Anyone Else?

After having the phone for a few weeks all of a sudden the microphone has gotten very very low, no one can hear me on the phone and Google Voice commands barely register. I almost took the phone back (unrooted & cleaned up) and at the last minute I decided to blow the microphone hole out with compressed air and all of a sudden it worked great. After a few days its went back to low again...I blow it out again and it goes bad again a day or so later.
Anyone else having this problem? Probably just some lint stuck between the microphone hole and the actual microphone itself but I can't see anything.
Sent from my LG-VS980 using Tapatalk
similar problem, if the microphone isnt pointed towards me, I cant hear much. have you found a fix?
Taking the battery cover off makes it very easy to clean, and the speaker. Also the noise mic at the top.

Speakers are not clear

I've had this device for over a year, played tons of music with that, and all of a sudden speakers got a dirty sound a few days ago, song still plays but it's not as loud plus you hear "hhhhhhhhhh" sound in the background.
I've checked the speakers, they're clean.
I haven't changed a thing, app-system-wise.
Are they ruined? What can I do?
Not sure if relevant to your issue but, my top speaker was sounding like it was blown. I ordered one ebay and after assembly it still sounded blown. I ended up using a cotton ball and Rubbing alcohol to deep clean the speaker grill and amazingly, the sound was perfect again. I guess the sound was bouncing back, causing the speaker or something internal to rattle.

ear piece problem - replaced it and still low volume

Hi,
Few weeks ago the sound became very low no matter what I did. I thought that the speakers (upper / lower) are faulty and replaced them with new from AliExpress (trusted seller with high rating). After the replacement, the sound is still low on max configuration.
What else can be the problem?
Thanks
Lior84 said:
Hi,
Few weeks ago the sound became very low no matter what I did. I thought that the speakers (upper / lower) are faulty and replaced them with new from AliExpress (trusted seller with high rating). After the replacement, the sound is still low on max configuration.
What else can be the problem?
Thanks
Click to expand...
Click to collapse
Hi.... I have the same problem.. Very low volume in earpiece
dfernandopm said:
Hi.... I have the same problem.. Very low volume in earpiece
Click to expand...
Click to collapse
Me to.
in my case, the solution was to take the phone apart and after removing the ear speaker I could properly clean the ear speaker grill.
There is a really fine metal mesh net inside with micro holes that is getting completely gunked up (and I keep my phone clean usually but after 4 years of use...)
In the beginning I could not even see trough it when a normal light came from the back.
Initially, placing the display with the grill over another phones flash light I could see it as yellow greenish shining through.
It took me an hour of cleaning. I used a peace of a toothbrush and contact cleaner. I had to brush it from both sides several times.
In between using compressed air and at the and I used alcohol. After the cleaning i could see normal light coming through.
and the result is unbelievable. I thought it must be 100% a hard or software problem. Even after seeing the gunk I could not believe it could have such an influence...
Same goes for the bottom grill. People always complained they could not hear me well during calls.
After cleaning (less extensive) of the bottom grill it got much better.
Check the position of the mic and give it a good clean.

Categories

Resources