Is it a battery problem or something else? - Samsung Galaxy S7 Edge Questions and Answers

I used my s7 edge pretty much since the day its released. I noticed recently, my phone stopped charging, or at least charged very slowly. And the battery drains very fast as well, it lasted around 2-3 hours on a single charge.
But it still charged very slowly. I run Ampere and saw It only charges at 400mA and dropped to 40mA sometimes. I checked my charger and cable, they all worked fine on my other phone, quick charge worked as well. I had the samsung charger, some third party charger and an external battery from anker, none of them solved the issue. It takes up to a min to charge 1% with the screen on, it won't charge at all. I turned off a lot of background apps but that doesn't solve the problem.
battery usage : screen : 19% andriod system : 16% android OS 15% WLAN 15% facebook 8% youtube 6% media server 3% cell standby 3% google service 3% soundcloud 2% chrome 2% google 2%
The android system battery usage is pretty high IMO. Is it causing the problem?

Sanfasteryler said:
I used my s7 edge pretty much since the day its released. I noticed recently, my phone stopped charging, or at least charged very slowly. And the battery drains very fast as well, it lasted around 2-3 hours on a single charge.
But it still charged very slowly. I run Ampere and saw It only charges at 400mA and dropped to 40mA sometimes. I checked my charger and cable, they all worked fine on my other phone, quick charge worked as well. I had the samsung charger, some third party charger and an external battery from anker, none of them solved the issue. It takes up to a min to charge 1% with the screen on, it won't charge at all. I turned off a lot of background apps but that doesn't solve the problem.
battery usage : screen : 19% andriod system : 16% android OS 15% WLAN 15% facebook 8% youtube 6% media server 3% cell standby 3% google service 3% soundcloud 2% chrome 2% google 2%
The android system battery usage is pretty high IMO. Is it causing the problem?
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I'd try rebooting the phone, make sure all apps are 'off', along with Wifi and data, location, etc.
Turn the screen/phone off, not shut down. See what happens to battery drain then, with nothing functioning, effectively. Poor battery life, I'd probably be replacing the battery, given the other info you have provided.

Latest fw is absolutely no state to be publicly released killed my phone in addition to similar problems as above.

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[Q] Battery Mystery

The battery on this phone has been great. I have been charging it only if it is below 20% when I go to sleep. Typically every 2, 3, or even 4 days. Last night it was at the end of its 2nd day of light use and the battery was at 57%. I turned sound off and left it on but not charging. This morning the phone was off. When started I got the critical battery message and it showed 2%. Plugged phone in to charge and then the battery level immediately went to 56%.
Any ideas what could have triggered the phone to think the battery was at 2% and shut down?
Battery screen in settings shows the 56% level too. Shows on for 2 days and 6 hours - screen use 33%, cell standby 20% and the rest looks normal... Except that it shows wifi at only 3% of use. This seems odd as the phone has been on my wifi system more than half of the 2+ days. Shows connected to it now. Does 3% for wifi make sense?
Thanks!
Will_T said:
The battery on this phone has been great. I have been charging it only if it is below 20% when I go to sleep. Typically every 2, 3, or even 4 days. Last night it was at the end of its 2nd day of light use and the battery was at 57%. I turned sound off and left it on but not charging. This morning the phone was off. When started I got the critical battery message and it showed 2%. Plugged phone in to charge and then the battery level immediately went to 56%.
Any ideas what could have triggered the phone to think the battery was at 2% and shut down?
Battery screen in settings shows the 56% level too. Shows on for 2 days and 6 hours - screen use 33%, cell standby 20% and the rest looks normal... Except that it shows wifi at only 3% of use. This seems odd as the phone has been on my wifi system more than half of the 2+ days. Shows connected to it now. Does 3% for wifi make sense?
Thanks!
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Click to collapse
I've not seen that behaviour on my Note 3, but I seen something similar on my Galaxy nexus that turned out to be the micro-USB pin had been slightly bent out of shape, causing the thing to occasionally think it was charging when it wasn't and other weird stuff.
OK - Thanks. That is definitely something different. In my case the phone thought it was at 2% and shut itself off. Then when I powered up the phone, it gave the critical battery warning and said it was at 2%. Then immediately upon plugging in to the charger, it said it was at 56%. I then unplugged the phone and it has been fine since. So the powering off and the 2% warning was in error. Strange. If nobody has seen this behavior before or has any idea why it might do this, I guess I will just think of it as a misfire of some sort and hope it does not happen again.
Will_T said:
The battery on this phone has been great. I have been charging it only if it is below 20% when I go to sleep. Typically every 2, 3, or even 4 days. Last night it was at the end of its 2nd day of light use and the battery was at 57%. I turned sound off and left it on but not charging. This morning the phone was off. When started I got the critical battery message and it showed 2%. Plugged phone in to charge and then the battery level immediately went to 56%.
Any ideas what could have triggered the phone to think the battery was at 2% and shut down?
Battery screen in settings shows the 56% level too. Shows on for 2 days and 6 hours - screen use 33%, cell standby 20% and the rest looks normal... Except that it shows wifi at only 3% of use. This seems odd as the phone has been on my wifi system more than half of the 2+ days. Shows connected to it now. Does 3% for wifi make sense?
Thanks!
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Click to collapse
it seems to be software bug.
Flash Stock ROM or repair it by kies
:good:
Try cycling the battery. (drain till it won't come on, charge with the phone turned off, turn on at 100%)

Big Battery drain problems?

So I am on stock, freshly reset, all rubbish turned off such as push email etc, this morning I was draining at 1% per min, now yes it was restoring apps but after 40 mins I was at 45%, I gave up and connected to charger. But whats worse even when connected to the charger with the screen on like a tablet the phone drains faster than it can charger so I have to leave the phone alone to charger. The phone is new.
Any ideas?
Thought I'd post this, just charged up and installed Omega ROM. My % is just like a count down timer, as soon as the screens on it drops shockingly

Sudden battery issues - stops charging anywhere between 77 and 91, sudden drops

I've owned my Note 4 since October 2014 and it's been working solidly since. Last Thursday, out of nowhere, I noticed that from a 14% charge, it suddenly dropped to 4%. I immediately scrambled for a charger and charged it back up to 100%. On Friday, I charged my battery normally again. Charging finished at 11 AM but the drain was abnormally high. My phone was warm to the touch and battery was dead in 4 hours. I was using the phone normally throughout that time, 4g on, location services/bt off, screen off for the most part. I ran OS monitor to see whether any app was locking up the CPU, but, as expected, the main CPU users were Android System and Android OS.
On Saturday, I charged the phone to full again, disconnected around 4 pm. Being that I was home, both wifi and 4g were off. Battery discharged normally, and was only down to 30% on Monday morning.
On Monday, I noticed that battery dropped from 21% straight to 11% straight to 4% in a few seconds. The drain from 4 to 3 to 2% was decent (few minutes of screen on time, on viber), then the phone shut off. I tried to charge the battery with the device powered off, but noticed that the phone simply stopped charging at 80%. I thought that was an abnormality. I tried wiping the system and app caches, but the problem persisted and drain still felt pretty fast. Tuesday night, the phone stopped charging at 91%, staying at the same level for 40 minutes before I gave up and unplugged.
My friend had purchased a fake OEM Note 4 battery and allowed me to try the drain/charge process using his battery to troubleshoot. When I first plugged his battery into my phone, the drain was high at about 1 percent per minute. When I tried to charge the battery, the charge level would not go beyond 90%. I switched on safe mode, but the battery did not charge any further either. I felt by then that something was definitely wrong with my phone. When I restarted the phone to get out of safe mode, though, it suddenly started charging again and hit 100%. With regular use, the fake battery gave me 16 hours of power, which I thought was relatively decent. Alas, when I started charging it again, it stopped charging at 77%. Battery Monitor Widget showed 0 mA flowing into the phone at the time, though the battery indicator in the status bar showed the lightning bolt.
I took out the fake battery and put in my original. It is now charging up normally, but I expect charging to stop before I hit 100%.
If anyone could provide possible explanations for what could be going on and/or other troubleshooting tips to try, I would really appreciate it. A factory reset would be my last recourse.
Thank you very much!
EDIT: My battery went all the way up to 100% this time. But it's the same one that got stuck (at 80% then at 91%) twice in the past.
I'm using two different Samsung chargers and different cords, by the way, and blew out the port with air prior to attempting to charge the fake battery that still stopped at 77%.
I had the same issue, took it to Samsung and they replaced the battery, it has been okay since that
tigsandmitch said:
I had the same issue, took it to Samsung and they replaced the battery, it has been okay since that
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Really? I was ready to write off my battery and just buy a replacement, but what was weird was that even the newish fake battery wouldn't charge fully. That's what made me worried that it's my phone that's the problem.
It'd be great if this could be as simple as a battery problem.

Battery discharging

I'm using crdroid v3.8.4
Changed my phone battery recently.. the phone battery automatically discharges to 0% from evenif it had enough charge left...1st time it went off while I'm watching a YouTube video and then 45% charge was still left in the battery
This happens every now and then...wat maybe the problem?

battery issue

my phone old batter were drop suddenly it's charge from random amount
for example from 35% to 4%
or from 20% to 1%
any way i changed it with new battery
the new batter were at 60% so it lasted for almost day
then it drop from like 20% to 3% and it remained on 3% for like and hour or hour and half
i left it till phone shutdown and plugged charger while phone off
it charged for tow hours to 60%
then left it for 15 minutes and found it become 100% which is strange
now i've been using it for 14 minutes and still showing 100% for battery
how ti fix this and make phone calibrate the battery to show the right charge amount
i tried some apps but nothing seem to fix it
@pharaon said:
my phone old batter were drop suddenly it's charge from random amount
for example from 35% to 4%
or from 20% to 1%
any way i changed it with new battery
the new batter were at 60% so it lasted for almost day
then it drop from like 20% to 3% and it remained on 3% for like and hour or hour and half
i left it till phone shutdown and plugged charger while phone off
it charged for tow hours to 60%
then left it for 15 minutes and found it become 100% which is strange
now i've been using it for 14 minutes and still showing 100% for battery
how ti fix this and make phone calibrate the battery to show the right charge amount
i tried some apps but nothing seem to fix it
Click to expand...
Click to collapse
Did you checked the battery performance ?
lulitha said:
Did you checked the battery performance ?
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Click to collapse
how to check that?
as you can see battery consumption isn't accurate
it remain at same level for too long then suddenly drop to low percentage
and this battery is new
what cause that?

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