Suddenly no Mobile Network connection - Android Head-Units

I have an Erisin 6046B HU in my BWW e46. I got the 3G dongle from Erisin when I bought the HU which connects via USB, and then used a SIM from iD Network in that.
It all worked perfectly yesterday - I was downloading apps and browsing in the car. But today - no network connection. Weirdly, there's no settings in the unit about mobile network - unless you use the search function and search 'network' - there you can access the network settings but its all greyed out. What I could do, was reset the network settings. But this didn't help.
I checked the SIM online and I still have plenty of data left, and iD say the SIM is active.
I'm wondering if its anything to do with me installing a dialler app (Drupe) and trying to make a call with it? I just wanted to see if that would work, out of interest - but it seemed to do something to the unit when it dialled. Afterwards the DAB app was completely silent, and only started working again today. Could I have broken the unit somehow by trying to dial out from a dialler app?!
I'm thinking the obvious step is to factory reset it.. which is annoying as I've just got it all set up perfectly!
Any other ideas?

ID mobile
Tethering price information
Please note that we do not allow tethering on any of our current plans.
That's your problem

Jstyants said:
ID mobile
Tethering price information
Please note that we do not allow tethering on any of our current plans.
That's your problem
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Click to collapse
Thanks, but I'm not tethering. The SIM is directly in the unit and was working as a normal sim. I'm not tethering at all.
And if it was that, why would it work for a day just fine?

Related

Trouble Connecting to AT&T EDGE on my Topaz

Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
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Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....

Internet not working, unless im on WiFi

Hi, I've had this S5 for like 2 months now and it has been working perfectly, until now. Now suddenly the internet on my s5 does not work whatsoever, unless I am connected to Wifi.
What I have done is making sure Mobile Data is turned on, I've tried activating Roaming, but nothing works. The H+ icon at the top does not show up anymore at all. I have called my phone provider, but they say that everything is working as it should, and they have not blocked out anything on my simcard.
Now I am suspecting that my s5 is simply broken. What do you guys think?
Thanks in advance
Kristoffer
SOLVED! just had to get new internet settings sent to me by the phone provider. You can delete this, as I dont know how to.
For future reference, please contact your provider when having issues with data!

How to connect 3G HSDPA USB Modem on AT&T

So I have in my hands the ubiquitous HSDPA USB modem, and an AT&T Sim Card. I plugged in the modem to the USB port of my Windows7 laptop,and it installed the device drivers and brought up the connection screen. When I click connect, it tries for a while, and then shows "Disconnected". Any ideas what is going on? The intent is to use it with a new Android HU that I will be installing in my car, and was testing it out.
I have the same unit (white) and exactly the same experience.. I really hope somebody has a solution.
First question, where did you get the SIM card?
Second question, do you know if it's bound to a valid ESN/IMSI/MSISDN?
You might need to take the SIM back to an AT&T store and have it reflashed.
I feared having the same problem and as such I opted to go with an AT&T Velocity WiFi hotspot instead. I have one in my Jeep and it works pretty flawlessly. Cost me a buck with a 2 year agreement which was not a big deal at all.

astar_d7 apn settings

Hello,
I've got a head unit some weeks ago, which is running an astar_d7 chip. I've uploaded a picture showing the "about this device" screen.
I've also got a 3G dongle for that device, which is working (somehow). My problem is with the apn settings.
When the device is on and I connect the dongle everything is fine. It loads the correct apn settings for my sim card. If I then restart the device, letting the dongle connected, it loads a chinese apn (called "China Unicom 3G") instead of the one for my sim card. This apn is basically working so I would say it's fine, but I use Here WeGo as navigation software, which then keeps closing, because it's blocked for china. Also my setting for google location history gets disabled, because that also is disabled for china.
I couldn't find a way to make the device save the correct apn. I've contacted the dealer, but they couldn't help me with that.
Someone here got a similar problem and/or maybe a solution?
Thank you
No one having the same or a similar problem?

x below lte signal and not internet connection help!

Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
I am having this same issue as of this morning, and I am on the Straighttalk AT&T network. I wonder if they just updated their APN network and our APN settings need to be updated too? If so, I'm not sure what settings to use.. using the straight talk website and selecting "Android 4.0" (the newest version listed), it shows the settings I'm currently using. Anyone else having/resolved this issue?
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection,
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Click to collapse
Borrow a (different carrier) SIM from a friend to see if it is a network issue. If the LTE works on that SIM, go to ST and have them provision another SIM for you (free). If the LTE still doesn't work, back your phone up, wipe it, flash a full image.
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
Click to expand...
Click to collapse
I called STW tech support, and they told me I had the wrong APN... I updated my APN settings (but really it was nothing other than changing the ID, so I don't think it had any real effect) and still had no data. After checking downdetector.com, it appears there is a widescale data outage with straight talk (or more specifically, AT&T). One of the commenters stated the following:
"I can confirm the issue is DNS. If you have the ability to changes the DNS on your phone, you can restore service. If you have Android + Root, I used DNS Override successfully. Just set DNS Servers to Google's"
I just used DNS Override ($2 app) to set my DNS servers to Google's and that resolved my issue. Hope that helps. If you don't want to spend $2, there are some free apps that also will change the DNS servers for you, and there are other methods detailed here: https://forum.xda-developers.com/ge...ide-how-to-change-dns-android-device-t3273769
Update: earlier that day ot seemed to resolve itself while i was driving at work amd got to my destination which was about an hour away and once i looked at my phone ot no longer had the x and had full service amd working lte so idk maybe it was cell tower maintenence but don't know for sure but the issue hasn't happened again tho but thanks for everyone for the help and suggestion!

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