Database Users

How to update my phone?

So,I bought a new s4 octa today.All is great ranging from the bright screen to the nice 22 gigs available.But I'm having some kind of problem.I don't get any updates via OTA,also I tried using KIES and it says I have non-Samsung device and that it has latest firmware.
The baseband version is i9500XXUAMDK and the build number is JDQ39.I9500XXUAMDK.
I don't have heating problems as I topped 40 Celsius with 32 in standby or just playing with it,but how do I update?

kingbasescu said:
So,I bought a new s4 octa today.All is great ranging from the bright screen to the nice 22 gigs available.But I'm having some kind of problem.I don't get any updates via OTA,also I tried using KIES and it says I have non-Samsung device and that it has latest firmware.
The baseband version is i9500XXUAMDK and the build number is JDQ39.I9500XXUAMDK.
I don't have heating problems as I topped 40 Celsius with 32 in standby or just playing with it,but how do I update?
Click to expand...
Click to collapse
In what country do you live? Also install CPU Z from Play, that should give you info about the phone`s hard- and software. Non-Samsung device but still the latest software?

gee2012 said:
In what country do you live? Also install CPU Z from Play, that should give you info about the phone`s hard- and software. Non-Samsung device but still the latest software?
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I'm so sorry,I was mistaken when saying that it's non-Samsung.It's recognized as GT-i9500 so no problem with recognition.I live in Romania.Are you sure that what I have is the latest software?If not,why don't I receive any updates?
EDIT: I used CPU-Z from the beginning,and I have 32-34 when just browsing or watching vids and it gets up to 40 in gaming.

kingbasescu said:
I'm so sorry,I was mistaken when saying that it's non-Samsung.It's recognized as GT-i9500 so no problem with recognition.I live in Romania.Are you sure that what I have is the latest software?If not,why don't I receive any updates?
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The I9500 is not beeing officialy sold in Romania, the I9505 is. It is probably an imported device from another country bro. There is no Romanian I9500 rom available on Sammobile, only I9505 roms. The MDK is quite an old rom. You could flash the Russian I9500XXUBMG1 rom with Odin for instance. There aren`t many Euro roms available as far as i can see, the Russian SER is the only one next to the German MBC rom http://www.sammobile.com/firmwares/3/?download=17177. Check it on Sammobile yourself http://www.sammobile.com/firmwares/1/?model=GT-I9500&pcode=SER#firmware. What was the language when the phone booted up the first time?

gee2012 said:
In what country do you live? Also install CPU Z from Play, that should give you info about the phone`s hard- and software. Non-Samsung device but still the latest software?
Click to expand...
Click to collapse
gee2012 said:
The I9500 is not beeing officialy sold in Romania, the I9505 is. It is probably an imported device from another country bro. There is no Romanian I9500 rom available on Sammobile, only I9505 roms. The MDK is quite an old rom. You could flash the Russian I9500XXUBMG1 rom with Odin for instance. There aren`t many Euro roms available as far as i can see, the Russian SER is the only one next to the German MBC rom http://www.sammobile.com/firmwares/3/?download=17177. Check it on Sammobile yourself http://www.sammobile.com/firmwares/1/?model=GT-I9500&pcode=SER#firmware. What was the language when the phone booted up the first time?
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If I use Odin to flash stock roms,will it void my warranty?

kingbasescu said:
If I use Odin to flash stock roms,will it void my warranty?
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Click to collapse
You flash official firmware in this case, so no. In what language did the phone boot up the first time, German, Russian or another language? BTW look in item 1 of my signature for how to use Odin.

gee2012 said:
You flash official firmware in this case, so no. In what language did the phone boot up the first time, German, Russian or another language? BTW look in item 1 of my signature for how to use Odin.
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Eh,if I my warranty remains it's ok.I don't remember which language it was in the first place.I mean,can't I flash the firmware from any other country that has the i9500?From what country does the XXUA come from?

I
kingbasescu said:
Eh,if I my warranty remains it's ok.I don't remember which language it was in the first place.I mean,can't I flash the firmware from any other country that has the i9500?From what country does the XXUA come from?
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I highly recommend that you find out more about your version before starting flashing other firmware. Look at the box, it should give you a hint. Also, find out the CSC (see in Kies, somewhere in the files). After you know your CSC, check sammobile and download your existing firmware just for backup so you can always flash it back to original if needed.
Then look if there is any newer firmware for your CSC. If not, you can flash a newer one for i9500 with a different country code.
If you're planning on rooting, you'll lose warranty, but can always turn back to stock if you need the warranty, triangle away and stock firmware will help.
However, if you root it, first thing you should make an EFS backup.
Edit: Oh wait, triangle away is not available at the moment for i9500... Forgot about that.

andymihail said:
I
I highly recommend that you find out more about your version before starting flashing other firmware. Look at the box, it should give you a hint. Also, find out the CSC (see in Kies, somewhere in the files). After you know your CSC, check sammobile and download your existing firmware just for backup so you can always flash it back to original if needed.
Then look if there is any newer firmware for your CSC. If not, you can flash a newer one for i9500 with a different country code.
If you're planning on rooting, you'll lose warranty, but can always turn back to stock if you need the warranty, triangle away and stock firmware will help.
However, if you root it, first thing you should make an EFS backup.
Edit: Oh wait, triangle away is not available at the moment for i9500... Forgot about that.
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Click to collapse
I found out that my i9500 is designed for South Africa(XFA).Now,when I look on sammobile,I see that the latest firmware for me is MDK(April) and that's the one I have.How the hell the latest firmware for South Africa is the April one when all the other countries have newer ones(from july and sometimes august)?!?

kingbasescu said:
I found out that my i9500 is designed for South Africa(XFA).Now,when I look on sammobile,I see that the latest firmware for me is MDK(April) and that's the one I have.How the hell the latest firmware for South Africa is the April one when all the other countries have newer ones(from july and sometimes august)?!?
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You can flash a newer firmware from another region, or you should consider the benefits (and the risks) of custom roms.

[Q]Why can't I update my stock software?

So last night I flashed stock firmware from sammobile,after that I flashed the appropriate modem for the wifi to work.Everything is good but I tried from curiousness the Update Software button.It says my software is modified and I can't update it.Why?! I just flashed the stock firmware without rooting it or anything.What can I do?

calinoii said:
So last night I flashed stock firmware from sammobile,after that I flashed the appropriate modem for the wifi to work.Everything is good but I tried from curiousness the Update Software button.It says my software is modified and I can't update it.Why?! I just flashed the stock firmware without rooting it or anything.What can I do?
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Reflash everything with a full (not modified) stock firmware. That's because you flashed file that not corresponding the stock firmware you installed, so the OTA update will break.
Sent from my ASUS_Z00AD

krasCGQ said:
Reflash everything with a full (not modified) stock firmware. That's because you flashed file that not corresponding the stock firmware you installed, so the OTA update will break.
Sent from my ASUS_Z00AD
Click to expand...
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I flashed a stock frimware! First I wiped everything from my phone except storage and flashed the stock firmware from sammobile.It is completely stock right now...

In order for OTA updates to function, the parts of the firmware must match each other, and the firmware must have the same CSC as originally installed on the device. For example, my S4 originally was from O2 (CSC O2U), but when I got it off Swappa it had the CSC of SIM installed. I would need to install the O2-branded firmware back on to the device in order for OTA updates to function.
If you do not know what the original CSC was, either because the phone was a "hand-me-down" or was purchased used, then OTA updates will not function and you will need to use Odin to update.

calinoii said:
So last night I flashed stock firmware from sammobile,after that I flashed the appropriate modem for the wifi to work.Everything is good but I tried from curiousness the Update Software button.It says my software is modified and I can't update it.Why?! I just flashed the stock firmware without rooting it or anything.What can I do?
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Can u share the release date of the stock firmware u downloaded?? Coz last stock firmware was released on 17.4.15 for 5.0.1 for i9500..

Ankit0141 said:
Can u share the release date of the stock firmware u downloaded?? Coz last stock firmware was released on 17.4.15 for 5.0.1 for i9500..
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It doesn't matter. Because we look on firmware version, not release date.
Sent from my GT-I9500 using XDA One

Strephon Alkhalikoi said:
In order for OTA updates to function, the parts of the firmware must match each other, and the firmware must have the same CSC as originally installed on the device. For example, my S4 originally was from O2 (CSC O2U), but when I got it off Swappa it had the CSC of SIM installed. I would need to install the O2-branded firmware back on to the device in order for OTA updates to function.
If you do not know what the original CSC was, either because the phone was a "hand-me-down" or was purchased used, then OTA updates will not function and you will need to use Odin to update.
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Click to collapse
So ,can I change my CSC ? Or is there any way to find out what was the original one? Any other things that need to match in order to update via OTA? Or you kinda say it's impossible to do that if I already modified the original software.Btw I have a i9505

krasCGQ said:
It doesn't matter. Because we look on firmware version, not release date.
Sent from my GT-I9500 using XDA One
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So can I achieve what I want? Or it's kinda impossible now that I modified the software before?

calinoii said:
So can I achieve what I want? Or it's kinda impossible now that I modified the software before?
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Click to collapse
To identify what's the latest firmware for your region, use your hometown's CSC code (region code) and look for a new version available.
Like I9500UBUHOI1 for region ARO, I9500XXUHOH7 for region SER, and many more. If you're unsure, check your CSC code by entering Recovery mode or use an app like Phone Info.

@calinoii: Many S4 boxes will have the CSC on them as part of the Samsung merchandising code, though mine did not. If the box does not have it, or you don't have the box, the only way to get the correct CSC is by parsing the IMEI and finding out which carrier purchased that device. imeidata.net used to have that option available, and it was how I found out that my device was originally from O2. They took it out, and I'm not aware of any replacements. Try contacting your carrier, as they may be able to provide that information.

krasCGQ said:
To identify what's the latest firmware for your region, use your hometown's CSC code (region code) and look for a new version available.
Like I9500UBUHOI1 for region ARO, I9500XXUHOH7 for region SER, and many more. If you're unsure, check your CSC code by entering Recovery mode or use an app like Phone Info.
Click to expand...
Click to collapse
so I checked on sammobile and the csc for my firmware (I9505XXUHOJ2) is I9505XXHOJ1. Maybe it has been installed with the firmware?

Strephon Alkhalikoi said:
@calinoii: Many S4 boxes will have the CSC on them as part of the Samsung merchandising code, though mine did not. If the box does not have it, or you don't have the box, the only way to get the correct CSC is by parsing the IMEI and finding out which carrier purchased that device. imeidata.net used to have that option available, and it was how I found out that my device was originally from O2. They took it out, and I'm not aware of any replacements. Try contacting your carrier, as they may be able to provide that information.
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Click to collapse
so I checked on sammobile and the csc for my firmware (I9505XXUHOJ2) is I9505XXHOJ1. Maybe it has been installed with the firmware?

I guess I wasn't clear. When I say "CSC of the phone", I'm referring to the three digit carrier code some of the devices have. For example, my phone I discovered had the model number of GT-I9505ZKAO2U. The carrier code of my phone is the last three digits of the model number. It therefore is O2U, and on sammobile.com I would narrow down my search for ROMs using that code to get the correct ROM for the device.
The firmware has its own CSC code, but that cannot be used to determine the phone's CSC. You either need the model number of the phone as printed on the box, or you need to find someone who can research the IMEI and tell you what carrier the phone was originally sold to.

calinoii said:
so I checked on sammobile and the csc for my firmware (I9505XXUHOJ2) is I9505XXHOJ1. Maybe it has been installed with the firmware?
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No, that's probably modem or baseband version. Like Strephon said before, it refers on latest 3 digits on your phone box. Like my Galaxy S4 is GT-I9500ZWAXSE, so this phone is for Indonesian markets. Third party app might refer it into installed CSC codes like I install Latin American firmware into my phone and it's changed into GT-I9500ZWATTT. It mostly refers to region like region CHN for China, ARO for Argentina, etc.
CSC that always mentioned on the firmware details is actually multi-CSC. Like on SEA I9500XXUHOH7, it's multi-CSC version is I9500OLBHOH1 and Latin American I9500UBUHOI1 is I9500UUBHOE2. Multi-CSC applies one of CSC codes that matches your phone (like I download ARO firmware but after installing and wipe cache, CSC code installed is TTT instead of ARO).
Sent from my GT-I9500 using XDA One

"Warning: Your phone does not have active CSC code" - Reasons?

Hi all,
Last week I bought a Samsung Galaxy S7 Edge through ebay. Everything has been great until it came time to plug in my recently purchased Gear VR which is coming up with a network error. After some searching for solutions, it appears that my phone isn't set to a specific country (so I guess it doesn't know what software to install). I have installed "Phone INFO" which shows as per the attached screenshot.
My question is what could have caused this? If I was to reinstall firmware or attempt to add a CSC could it cause issues? Is it likely the previous owner was just a tinkerer? Am worried If I add a CSC my phone may become blocked or something but If I don't I can't use my Gear VR
Any help or advice greatfully received.

what software version is on your phone ?
It looks like someone may have have upgraded your phone to nougat beta or a custom ropm. Nougat beta does not have a csc associated with it. You need to flash one after installing.nougat beta.
I suggest you ddownload one for your provider from samfirmware or contact the sellor and try to find out what was done to the phone.

ozmo said:
Hi all,
Last week I bought a Samsung Galaxy S7 Edge through ebay. Everything has been great until it came time to plug in my recently purchased Gear VR which is coming up with a network error. After some searching for solutions, it appears that my phone isn't set to a specific country (so I guess it doesn't know what software to install). I have installed "Phone INFO" which shows as per the attached screenshot.
My question is what could have caused this? If I was to reinstall firmware or attempt to add a CSC could it cause issues? Is it likely the previous owner was just a tinkerer? Am worried If I add a CSC my phone may become blocked or something but If I don't I can't use my Gear VR
Any help or advice greatfully received.
Click to expand...
Click to collapse
The previous owner has probably installed a custom rom and that's why the csc is missing. If you don't have root, then I would recommend for you download the stock firmware and flash it with Odin and that should fix your problem.

Cosmic Blue said:
what software version is on your phone ?
It looks like someone may have have upgraded your phone to nougat beta or a custom ropm. Nougat beta does not have a csc associated with it. You need to flash one after installing.nougat beta.
I suggest you ddownload one for your provider from samfirmware or contact the sellor and try to find out what was done to the phone.
Click to expand...
Click to collapse
Please see attached for the software info, does this looks like the beta? Thanks for the replies both, I'll look into this Odin and see what it's all about. I haven't done anything with firmwares for years, not since messing about with Nitdroid on my old Nokia N9, hopefully can still get to grips with it all!

ozmo said:
Please see attached for the software info, does this looks like the beta? Thanks for the replies both, I'll look into this Odin and see what it's all about. I haven't done anything with firmwares for years, not since messing about with Nitdroid on my old Nokia N9, hopefully can still get to grips with it all!
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Click to collapse
Nope. not nougat
You can download full rom and flash through odin. Make sure you flash all 4 files (bl,ap,modem and CSC).
Here's what I thought happened.
Previous owner root phone(cause knox 0x1)
and probably update the firmware by flashing rom though odin or use custom rom. But he/she didn't know how to flash the full firmware though odin properly(or just don't want to. idk) because of the old modem(baseband APEQ) but new rom file(build APG3) and also missing CSC.
These probably mean he/she flashes only AP files(rom) in odin and ignore the other 2 files(modem and CSC) and might also bl file(bootloader).
Sent from my SM-G935F using Tapatalk

NonXtreme said:
Nope. not nougat
You can download full rom and flash through odin. Make sure you flash all 4 files (bl,ap,modem and CSC).
Here's what I thought happened.
Previous owner root phone(cause knox 0x1)
and probably update the firmware by flashing rom though odin or use custom rom. But he/she didn't know how to flash the full firmware though odin properly(or just don't want to. idk) because of the old modem(baseband APEQ) but new rom file(build APG3) and also missing CSC.
These probably mean he/she flashes only AP files(rom) in odin and ignore the other 2 files(modem and CSC) and might also bl file(bootloader).
Sent from my SM-G935F using Tapatalk
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Click to collapse
Yeah that sounds very plausible, just can't imagine why they would root it and update firmware but not do it properly, every guide I've read directs you to use the appropriate CSC for your country. Well I've got Odin running as we speak, so fingers crossed I can get this working and that I'll be testing out the VR as soon as possible! Does put me off buying second hand in future, but I guess on the plus side at least I don't have a warranty to worry about and can have some fun with different firmware.

some small 3 rd party providers or regional area have csc which are not commonly available, so when you upgrade you would not want to touch the csc.
The sim you are using may not recognize the csc the previous sim card was using that is why it is giving you there error message.

Could be that, guess we'll never know.
As mentioned above I have flashed with the latest firmware and updated the CSC, fortunately it's all working now so thanks for all the support. My refurbishment check now shows as attached.

OTA android 7 update for g935fd not working

Hey guys,
The OTA update for android 7 has come up in my s7 edge duos. I have tried downloading it twice........it gets to 100% and says there an error and that it's the wrong version.
Not sure what to do.........any ideas

Download and flash the rom through odin.
Did you ever flash a different rom? Which brand is respectively CSC has your phone?

Never flashed another rom........bought the phone off amazon.com............it's zn international version, but looks like the supplier got them from UAE.

r374rd said:
Never flashed another rom........bought the phone off amazon.com............it's zn international version, but looks like the supplier got them from UAE.
Click to expand...
Click to collapse
the supplier may have gotten from UAE but the csc may not be from there.
you can try downloading the Rom from samfirmware and flashing that way.

Thanx for the reply guys, how can I find out the CSC on the phone? Also if I flash with odin, Will that erase all the data on the phone? And will it trip the knox?
Why is it that the update doesn't work? How come the software on my phone doesn't match the update it's downloading? Is it something the supplier/seller has done to the phone? Like modify the software?
Thanx guys

Install Phone INFO ★Samsung★ and you get all necessary information.
If you flash with Odin Know won't be triggered. You can keep your data with the three following requirements:
- The firmware you flash must have the CSC included you use at the moment.
- You need to use HOME_CSC file instead of CSC file.
- You may not tick re-partition.
Keep in mind to only flash firmwares designed for the Exynos variant.
Sellers on Amazon sometimes get phones from a different market and flash then a firmware fitting your market. This is rather a replacement than a modification (since the whole system is still official) and Knox is not triggered. However, one effect is that OTA may not work or gives "phantom" update notices. There's no restriction aside of that and you can just use Odin to remain updated.
You can post screens from all pages of the app I mentioned and we can see what's going on.

Hey Andiling, really appreciate your help pal. Here are some pictures you requested. Thank you

(HELP)Download New Firmware

Hello which is the firmware I should download to flash through Odin. ?
I don't want to download any other that'd why I am asking

The main issue I face is that the battery is draining even if I don't use it. There are not apps in the background running but I am sure it will fix the problem.

CTF1 is the firmware you need if it's available. Check Samsung website.

StoneyJSG said:
CTF1 is the firmware you need if it's available. Check Samsung website.
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You mean sammobile ?

Yes, sam mobile.

Is there any problem if I download different Country Number ? Mine is Eur I think from GREECE as it say but what it i install from Germany ? Thanks.